“The property was beautiful, the rooms were nice and clean. The problem was with the TV. It stopped working and even though I was told they have 24/7 service to fix it, after 13 hours waiting, nobody came to fix it. Also, tried calling the front desk from outside the hotel and no one answered. Tried multiple times from my room and no one answered. You can't claim to be a 4 star hotel and provide no service to your guests. ”
“Plenty of staff around to help you with everything from recommendations to luggage. The food in the restaurant is wonderful and there is a fun bar scene.”
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