季節性室外泳池

凱藝酒店的評價

2.5 out of 5
凱藝酒店
1945 Southgate Pkwy, Cambridge, OH

評價

8.0

很好

10 分評分,優異;489 則評價中有 179 則" "
8 分評分,不錯;489 則評價中有 186 則" "
6 分評分,一般;489 則評價中有 65 則" "
4 分評分,欠佳;489 則評價中有 41 則" "
2 分評分,很差;489 則評價中有 18 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

nick (ny)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good good good good good hotel,quiet,friendly,good
於 2018 年 7 月住了 1 晚

10/10 優異

Michael

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Absolutely.Love this place and they love my dogs
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月27日的回應
Dear Guest,Thank you for your wonderful review! We're thrilled to hear that you love our hotel, and we're delighted to welcome your furry friends. If there's anything else we can do to make your stay even more enjoyable, please let us know. We look forward to your next visit!Sincerely, Hotel Manager

10/10 優異

Jesse

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月24日的回應
Dear Jesse,Thank you for your wonderful 5 out of 5 rating on Expedia! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we're delighted that everything met or exceeded your expectations. We appreciate your feedback and look forward to welcoming you back for another great stay in the future.Sincerely,Hotel Manager

10/10 優異

Jesse

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great people, great property!! Casey is amazing..
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月24日的回應
Dear Jesse,Thank you for your fantastic review on Expedia! We're thrilled to hear that you had a great experience with us and that our team, including Casey, made your stay special. Providing exceptional service and maintaining a great property are top priorities for us, and we're delighted that we met your expectations. Your kind words mean a lot, and we look forward to welcoming you back for another amazing stay in the future.Sincerely,Hotel Manager

6/10 一般

Benjamin

讚好:職員與服務
不滿:住宿狀況
I did not realize until I arrived that this was a motel and not a hotel. Not a big deal, as I was by myself, and the accommodations served my needs. That said, I would not make this a place for a romantic getaway or a family vacation. The staff were nice, but the place (and my room in particular) seemed run-down. Part of the frame of the door into the room was just bare, pressure-treated wood. I was glad that they had repaired it, but the unfinished look of it was less impressive. Other details to consider: The door to the bathroom had been removed, and the bathtub itself had peeling paint. Neither of these were a big deal for what I needed, but might be off-putting to others (no bathroom door??). It was nice to have a refrigerator in the room, and the bed was decently comfortable.
於 2024 年 4 月住了 2 晚
Hotel Manager 於 2024年4月22日的回應
Dear Guest,Thank you for sharing your feedback. We apologize for any inconvenience caused by the motel setup and the condition of your room. Your comments are valuable to us, and we will address them to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

8/10 不錯

Dale D

讚好:整潔度、職員與服務、設施服務和住宿狀況
When I took my shower, the water shower never got hot.
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月8日的回應
Dear Guest,Thank you for your review. We apologize for the inconvenience you experienced with the water temperature during your shower. Your feedback is important to us, and we will address this issue promptly to ensure a better experience for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more comfortable stay.Sincerely, Hotel Manager

4/10 欠佳

Brian

伴侶同遊
讚好:整潔度和職員與服務
不滿:住宿狀況
The room was in need of repair. There was a hole in the back of the bathroom door. The sink drain didn't work. Room was musty smelling .
於 2024 年 4 月住了 1 晚
Hotel Manager 於 2024年4月6日的回應
Dear Guest,Thank you for sharing your feedback. We're sorry to hear that your experience with us did not meet your expectations. Your comments regarding the condition of the room are concerning, and we apologize for the inconvenience you experienced. Please rest assured that we take such matters seriously, and we will address these issues promptly to ensure improvements are made. If there's anything else you would like to discuss or if there's anything we can do to make amends, please feel free to contact us directly.Sincerely, Hotel Manager

4/10 欠佳

CARLOS

於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年4月22日的回應
Dear Guest,We're sorry to hear that your experience did not meet your expectations. If there are specific areas where we can improve, please feel free to let us know. Your feedback is important to us, and we strive to make every guest's stay better. We hope to have the opportunity to welcome you back for a more satisfactory experience in the future.Sincerely, Hotel Manager

6/10 一般

Frankie

讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
The shower didn't work and the bathtub needed replacement
於 2024 年 3 月住了 1 晚
Hotel Manager 於 2024年3月30日的回應
Dear Guest,Thank you for your feedback. We appreciate your honesty and are glad you chose to stay with us. We're pleased to hear that you found our hotel suitable for your needs. However, we apologize for the inconvenience you experienced with the shower and bathtub. Your comments have been noted, and we will take immediate action to address these issues. If there's anything else we can do to improve your experience, please let us know.Sincerely, Hotel Manager

8/10 不錯

David (Gahanna)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
This property is undergoing updates. For the age and price of this facility, the overall stay was enjoyable. It was a nice, quiet area to relax, rest, and rejuvenate.
於 2024 年 2 月住了 2 晚
Hotel Manager 於 2024年2月9日的回應
Dear Guest,Thank you for taking the time to share your feedback on Expedia. We're glad to hear that you enjoyed your overall stay with us and found our property to be a nice and quiet area for relaxation. We appreciate your understanding regarding the ongoing updates, and we're committed to improving our facilities to enhance the guest experience. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable stay in the future.Sincerely, Hotel Manager

10/10 優異

Linda

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月18日的回應
Dear Guest,Thank you for taking the time to give us a perfect 5-star rating on Expedia! We appreciate your positive feedback and are delighted to know that you had a great experience during your stay.If there are specific aspects that stood out to you or if there's anything we can do to make your future visits even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 優異

Danielle

讚好:整潔度、職員與服務、設施服務和住宿狀況
Affordable and very peaceful
於 2024 年 1 月住了 3 晚
Hotel Manager 於 2024年1月15日的回應
Dear Guest,Thank you for your excellent 5/5 rating. We're thrilled to hear that you found our hotel affordable and very peaceful. Your satisfaction is our priority, and we look forward to welcoming you back for another peaceful stay.Sincerely, Hotel Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com! We're thrilled to receive such positive feedback. If there's anything specific you enjoyed about your stay or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another outstanding stay.Sincerely, Hotel Manager

10/10 優異

Sarena

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I love how it looks like it was built in the Bahamas
於 2024 年 1 月住了 1 晚
Hotel Manager 於 2024年1月10日的回應
Dear Guest,Thank you for sharing your positive experience on Expedia! We're delighted to hear that you love the architectural style that resembles the Bahamas. If there's anything else you enjoyed or if there are ways we can make your next visit even more enjoyable, please feel free to let us know. We look forward to the pleasure of welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 優異

Barb

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Great stopping point in Ohio.
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月25日的回應
Dear Barb,Thank you for the perfect 10/10 rating! We're glad to hear that our place served as a nice and great stopping point for you in Ohio. We appreciate your positive feedback and hope to welcome you back if your travels bring you our way again! Safe travels!Sincerely, Hotel Manager

10/10 優異

Amanda

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Hotel Manager 於 2023年12月20日的回應
Dear Guest,Thank you for taking the time to share your positive experience and awarding us a perfect rating of 5 out of 5. We are thrilled to hear that your stay met or exceeded your expectations.Your feedback is valuable, and we appreciate your choice to stay with us. If there are specific aspects of your stay that stood out and contributed to your satisfaction, we would love to hear more. We look forward to the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great value decent breakfast
於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年11月24日的回應
Dear Guest,Thank you for your positive feedback. We're delighted to hear that you found our hotel to be a great value and enjoyed the breakfast. Providing excellent value and a satisfying breakfast experience are priorities for us. We appreciate your endorsement and hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

2/10 很差

Matthew

於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年12月13日的回應
Dear Guest,We appreciate you taking the time to provide feedback on your recent stay. We are genuinely sorry to see that your experience did not meet your expectations, and we would like to understand more about the specific issues you encountered. If you could share more details about your concerns, it would help us address them and make necessary improvements. We take guest feedback seriously and strive to ensure a positive experience for everyone. We hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

10/10 優異

SANDI

於 2023 年 11 月住了 1 晚
Hotel Manager 於 2023年12月6日的回應
Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

10/10 優異

Denisse

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月25日的回應
Dear Guest,Thank you for taking the time to leave a 5 out of 5. We appreciate your positive feedback, and we're pleased to know that you had a good experience during your stay. If you have any additional comments or suggestions to share, please feel free to do so. Your input is valuable to us, and we look forward to hosting you again in the future.Sincerely,Hotel Manager

8/10 不錯

Bradley

於 2023 年 10 月住了 1 晚
Hotel Manager. 於 2023年11月13日的回應
Dear Bradley,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again.Sincerely, Hotel Manager

8/10 不錯

Kimberly

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年10月12日的回應
Dear Guest,Thank you for taking the time to review your stay at our hotel. We appreciate your feedback and hope you had a good experience during your stay. If you have any specific feedback or suggestions for improvement, please feel free to share.Sincerely,Hotel Manager

2/10 很差

Jennifer

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
No thanks
The best part was the staples holding the wallpaper down in the bathroom. Completely old and run down hotel with people living in some of the rooms Full time along with random people hanging outside all day. Stayed there because of business in the area and many of the hotels were booked. Had two nights and left after the first and didn’t even ask for a refund for the 2nd night. Drove about an hour out to get a room elsewhere.
於 2023 年 10 月住了 2 晚
Hotel Manager 於 2023年10月10日的回應
Dear Guest,We appreciate your feedback, although we are deeply sorry for the negative experience you had during your stay. We sincerely apologize for the condition of the bathroom with staples holding the wallpaper down and for the presence of long-term guests and issues with individual outside. This does not meet our usual standards. Your feedback is invaluable, and we will take immediate steps to address these concerns and improve our services. We hope you might consider giving us another opportunity to provide you with a significantly improved experience in the future.Sincerely,Hotel Manager

6/10 一般

Christa

Hotel Manager 於 2023年10月8日的回應
Dear Guest,We appreciate your feedback and are glad to hear that you had a satisfactory stay. We're always looking for ways to improve, so if you have any suggestions or areas where we can enhance your experience for future visits, please don't hesitate to let us know. We value your input and hope to have the chance to provide an even better stay in the future.Sincerely,Hotel Manager

10/10 優異

Alexandra

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was incredible and I had no difficulties with a late check in
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月5日的回應
Dear Alexandra,Thank you for your stay. We're thrilled to hear that our staff provided you with an incredible experience and that your late check-in was hassle-free. Your comfort and convenience are important to us, and we're delighted that we could meet your expectations. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 欠佳

Christof

多人同遊
於 2023 年 10 月住了 1 晚
Hotel Manager 於 2023年10月3日的回應
Dear Christof,We appreciate your feedback and apologize for any inconveniences you experienced during your stay. Please know that we take your comments seriously and will work to address the issues you've mentioned. We hope you'll consider staying with us again in the future, and we'll strive to provide you with an improved experience.Sincerely,Hotel Manager

6/10 一般

Rachel

讚好:職員與服務和客房舒適度
不滿:住宿狀況
It’s okay. The bed was comfortable. Smelled dingy. Two stories. The balcony you walk up on is pretty rickety, we were hoping not to fall through hauling our motorcycle gear up.
於 2023 年 9 月住了 1 晚
Hotel Manager. 於 2023年10月2日的回應
Dear Rachel,Thank you for your review. We are glad to hear that overall your experience was positive. At the same time, we are sorry for the issues related to amenities that didn't meet your expectations. We have informed the maintenance department. We will surely work on it. Please visit us again.Sincerely,Hotel Manager

6/10 一般

Joshua

讚好:職員與服務
不滿:住宿狀況
於 2023 年 9 月住了 3 晚
Hotel manager 於 2023年9月30日的回應
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

6/10 一般

Laila

於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月28日的回應
Dear Laila, Thanks so much for your very kind feedback. I sincerely appreciate your 3 rating, and we are pleased you had a nice experience with us. Hope you will stay with us again soon. We will be here for you whenever you need us again. Sincerely, Hotel Manager

8/10 不錯

PJ

於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年10月16日的回應
Dear Guest,Thank you for your feedback and for providing a 4 out of 5 rating. We appreciate your input, and we would like to know if there are any specific comments or areas where we can improve to earn that extra point. Your feedback is valuable to us, and we are committed to providing the best possible experience for our guests. If you have more to share or any suggestions, please feel free to reach out.Sincerely,Hotel Manager

8/10 不錯

Amanda

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed my stay.
於 2023 年 9 月住了 2 晚
Hotel manager 於 2023年9月25日的回應
Dear Guest, Thank you so much for your kind words. I'm so pleased that you liked our hotel rooms. We take real pride in this hotel and serving guests like you, and I'm extremely happy that you had a such a peaceful stay. We look forward to having you with us again soon. Sincerely, Hotel Manager

8/10 不錯

Penelope

讚好:整潔度和職員與服務
於 2023 年 9 月住了 1 晚
Hotel manager 於 2023年9月25日的回應
Dear Guest, A big thank you for your stay at our hotel. It is really delightful to see your feedback. Our team has proven that they can do wonders with genuine hospitality. Eagerly looking for your next visit. Sincerely, Hotel Manager

8/10 不錯

Kathy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good place for the cost,very friendly staff
We have stayed there several times and they are really working on getting it fixed up.Had a little hot water issue and we wish they would get the pool working.
於 2023 年 9 月住了 2 晚
Hotel Manager 於 2023年9月6日的回應
Dear Guest,Thank you for your continued loyalty and for taking the time to share your feedback. We're glad to hear that you've noticed our efforts to improve the property. We apologize for any inconvenience you experienced with the hot water, and we will certainly look into addressing this issue promptly. We also appreciate your patience regarding the pool, and we'll do our best to get it up and running for your future stays.Your feedback is valuable to us as we strive to provide a better experience for our guests. We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 優異

Rosa

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月6日的回應
Dear Rosa,Thank you for taking the time to rate our hotel with 5 stars! We're delighted to hear that you had a great experience during your stay. If you have any specific feedback or comments about your visit, please feel free to share them with us. Your input helps us continue to provide excellent service to our guests.We look forward to welcoming you back on your next visit.Sincerely,Hotel Manager

10/10 優異

Margaret

於 2023 年 9 月住了 1 晚
Hotel manager 於 2023年9月25日的回應
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

4/10 欠佳

David

家人同遊
不滿:整潔度、設施服務和住宿狀況
Old, in need of serious repairs.
於 2023 年 9 月住了 1 晚
Hotel Manager 於 2023年9月4日的回應
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We sincerely apologize for any inconvenience you experienced due to the condition of our property. Your feedback is valuable to us, and we take it seriously.We are committed to providing a comfortable and well-maintained environment for our guests, and we will address the issues you mentioned to ensure that necessary repairs and improvements are made.We appreciate your patience and understanding, and we hope you will consider giving us another chance to provide you with a better experience in the future.Sincerely,Hotel Manager

10/10 優異

nICOLE

於 2023 年 8 月住了 1 晚
Hotel Manager 於 2023年8月24日的回應
Dear Nicole,Thank you for taking the time to share your positive experience with us! We're delighted to hear that you had a great stay and gave us a perfect rating. It's wonderful to know that you enjoyed your time at our hotel. If you have any suggestions or if there's anything else we can do to make your future stays even better, please don't hesitate to let us know. We look forward to welcoming you back for another excellent stay!Best regards,Hotel Manager

6/10 一般

Jeff

多人同遊
讚好:客房舒適度
不滿:整潔度
Did not clean room between days. Dust and debris in bathroom. Outside in poor condition. Pool out of service. Friendly staff, nice breakfast.
於 2023 年 8 月住了 2 晚
Hotel Manager 於 2023年8月18日的回應
Dear Jeff,We're grateful for your feedback on the positive aspects of your stay, including the friendly staff and breakfast. However, we're sorry to hear about the issues you encountered with room cleanliness, maintenance, and the pool being out of service. We apologize for any inconvenience these problems may have caused. Your comments will help us improve our services and ensure a better experience for future guests. Thank you for taking the time to share your observations.Sincerely, Hotel Manager

8/10 不錯

Kate

讚好:整潔度和職員與服務
於 2023 年 8 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Kate,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

6/10 一般

Charity

家人同遊
不滿:職員與服務
Was not happy at all
Got there and they gave my room to someone else I booked a king size bed and when I got there the lady at the desk said o we just gave your room away but I have another one for you and put me in a room with a queen bed said I was going to get a discount and then when I was leaving said o well you have to take that up with the person you booked with
於 2023 年 8 月住了 2 晚
Hotel Manager 於 2023年8月18日的回應
Dear Charity,We deeply apologize for the mix-up with your room reservation and the inconvenience you experienced upon arrival. It's unfortunate that you were not provided with the room type you had booked. We understand your frustration, and we're sorry for any confusion regarding the discount. We will address this matter internally to prevent similar occurrences in the future. Your feedback is important, and we appreciate you bringing this to our attention.Sincerely, Hotel Manager

6/10 一般

Robyn

伴侶同遊
不滿:整潔度和住宿狀況
We did like the comfort of the bed. There was a live wasp in the windowsill. The towels were dingy. There were large cobwebs around the ceiling and the drapery. The towel rack was hanging at an angle and then actually fell off. The hole is screwed into was large. For a total non-smoking facility, it certainly smelled smoky.
於 2023 年 8 月住了 2 晚
Hotel Manager 於 2023年8月18日的回應
Dear Robyn,We're pleased to hear that you found the comfort of the bed enjoyable. However, we're sorry for the issues you encountered, including the presence of a wasp, the condition of the towels, cleanliness concerns, maintenance issues, and the odor. Your feedback is important to us, and we apologize for not meeting your expectations in these areas. We will work to address these issues and ensure a better experience for our guests. Thank you for sharing your observations.Sincerely, Hotel Manager

6/10 一般

Danielle

家人同遊
It was ok for a over night stop .
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Danielle,Thank you for sharing your perspective on your overnight stay. We're glad to hear that the hotel served its purpose for your stopover. If you have any further insights or suggestions, please feel free to let us know. We value your feedback.Sincerely, Hotel Manager

6/10 一般

Edwin

家人同遊
讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
於 2023 年 7 月住了 3 晚
Hotel Manager 於 2023年8月18日的回應
Dear Edwin,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

4/10 欠佳

Linda

伴侶同遊
不滿:住宿狀況
The room we stayed in was very small. There was no chair to sit at the desk. The only place to sit was on the bed or on the floor. Breakfast was very limited. The first morning there was cereal but no spoons. The 2nd morning there were spoons but no milk, so they just put the cereal away. Both mornings I made a teeny waffle with the 1/8 cup of batter that was there.
於 2023 年 7 月住了 2 晚
Hotel Manager 於 2023年8月18日的回應
Dear Linda,We appreciate your feedback regarding your room size, amenities, and breakfast experience. We apologize for the inconvenience of not having a chair at the desk and the issues with breakfast offerings. Your comments will help us address these concerns and provide a better stay for our guests in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

4/10 欠佳

JENNAH

於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月20日的回應
Dear JENNAH,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

4/10 欠佳

mike

讚好:整潔度和設施服務
不滿:職員與服務和住宿狀況
The pool wasn't open, breakfast door wasnt open until 6.10, no attendant around then, at 6.30 am no attendant around to check out, asked attendant questions and couldn't answer cuz she didn't understand the question, what was the weather conditions today
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Mike,We apologize for the inconveniences you encountered during your stay. Your feedback regarding the pool, breakfast, and staff assistance is duly noted. We regret any frustration caused and will strive to improve these aspects. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 不錯

Brent

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Friendly service. Rooms are being updated. Good, clean budget motel.
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Brent,Thank you for your review! We're glad you appreciated our friendly service. We're currently in the process of updating our rooms to enhance your experience. We're pleased you found our budget motel clean and suitable for your stay.Sincerely, Hotel Manager

10/10 優異

Robert

於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Robert,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

8/10 不錯

Ann

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
It was a nice place to stay without spending a lot of money. We don’t need anything fancy, we want a comfortable and clean room. This was exactly what we got 😊
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Ann,We're delighted that you found our hotel to be a comfortable and affordable choice that met your needs. Providing a clean and cozy environment is our priority. Thank you for sharing your positive experience!Sincerely, Hotel Manager

8/10 不錯

Timothy

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
I read some of the reviews and was nervous about staying but we thought everything was great. Very clean and staff was friendly and helpful.
於 2023 年 7 月住了 1 晚
Hotel Manager 於 2023年8月18日的回應
Dear Timothy,We're delighted to hear that your stay exceeded your expectations! Our commitment to cleanliness and friendly service is at the forefront of our efforts. Thank you for choosing us, and we hope to welcome you back in the future.Sincerely, Hotel Manager