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艾瑞斯商務酒店的評價

4 out of 5
艾瑞斯商務酒店
No. 224, 30/4 St., Xuan Khanh Ward, Ninh Kieu District, Can Tho

評價

7.8

不錯

10 分評分，優異；140 則評價中有 42 則" "
8 分評分，不錯；140 則評價中有 59 則" "
6 分評分，一般；140 則評價中有 26 則" "
4 分評分，欠佳；140 則評價中有 6 則" "
2 分評分，很差；140 則評價中有 7 則" "

8.8/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

8.4/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

Chien-Hsun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚
TUYEN TRAN 於 2019年6月13日的回應
Dear valued guests, Thank you our valued guests, for taking the time to share your personal experience and recognize our endeavors. We hope you will continue to consider us as your favorite address when your travel plans bring you back to CANTHO city. Cheers & Best Regards!

6/10 一般

Yuchi

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不同國籍入住問題
與越南國籍的女生一同入住得額外付費1間房的50%價格或提供結婚證書才可一同入住的規定滿扯的，迫使正常交往的男女只能住2-3星的旅館，4星旅館有如此高尚？
於 2019 年 3 月住了 1 晚
TUYEN TRAN 於 2019年5月25日的回應
Thanks for your feedback. We are apologize for the problems you have. This is not the situation we want. We have inform the hotel’s policy on the booking site. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards

6/10 一般

真實旅客

於 2018 年 11 月住了 2 晚

10/10 優異

Yen-Po

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice hotel,good service
這間酒店位置很方便而且員工很友善。房間細了些小不過很潔淨，舒適，在房裡還可以看到大部分芹苴城市。美中不足是冷氣不夠涼啊

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
總體來說還不錯
第二次入住，設備算新、食物不錯、房間乾淨。但是隔音不好，連續兩次入住都遇到隔壁電視開很大聲， 而且一直傳來關門的聲音，晚上睡覺很困擾。

8/10 不錯

Han-Tsung (台灣)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
值得再住
超值的商務旅館，乾淨、設備也新、便宜。

8/10 不錯

Daisuke

於 2024 年 4 月住了 1 晚

10/10 優異

Nga

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean , friendly staff
於 2024 年 3 月住了 1 晚

8/10 不錯

Loi

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Highly recommended
於 2024 年 3 月住了 2 晚

8/10 不錯

Henry

伴侶同遊
讚好：整潔度
Unfriendly front desk during check in.
於 2024 年 2 月住了 1 晚

8/10 不錯

Tom

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

2/10 很差

LAN ANH (burien)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
very hot i can’t sleep
於 2024 年 2 月住了 1 晚

6/10 一般

Tuan

家人同遊
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
Clean, breakfast is good, staff friendly. But the pool and gym is close permanent.
於 2024 年 2 月住了 2 晚

4/10 欠佳

sanne

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Samlet svarende til 2 stjerner.
Hotellet lå centralt. Standarden var ringe. Deres spa afdeling var helt lukket ned og poolen var så ussel at man på ingen måde havde lydt til at hoppe i. Værelset var i ringe stand og der var beskidt. Personalet gjorde hvad de kunne for at yde service. Aircondition dryppede ned i vores hoved om natten og vand løb ud af køleskabet. Når man bestiller hotel med spa og pool må det som minimum være formentlig at det kan bruges. Skybaren var helt ude af funktion.
於 2024 年 1 月住了 3 晚

10/10 優異

Bart

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Geen lunch en dinermogelijkheden, behoorlijke wandeling naar night market en museums
於 2024 年 1 月住了 2 晚

8/10 不錯

SHIRO

於 2023 年 12 月住了 2 晚

8/10 不錯

???

商務旅客
讚好：整潔度、設施服務和住宿狀況
概ね良かったが道路のバイク騒音が気になった。あとは満足です。
於 2023 年 10 月住了 1 晚

6/10 一般

James

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Check in and check out with me. Was horrific for me.We were trying to keep up with my wife family My wife broke a bone in her foot. I pleaded with the front desk to let us out the next day so I could bring her home to her family Binh Dai. No way the front desk fired back. So my wife went with mom home with cast on broken bone. My wife may have left 2 water glasses 2 spoons around Iris Hotel as I pushed her in forgot to turn in her room key. They don’t care, a small fortune was paid by me because of that honest mistake. If you don’t care about customer service, please stay there. It’s a beautiful hotel located in the heart of Can Tho. If customer service means anything at all, stay far far away from this hotel. You’ll make the right decision. The rest of the staff security, bell hop service was 10. Front desk was cold as ice. Nhung and Man were their names. Jimmy from California United States. Enjoy Vietnam while you’re here. I sure did.
於 2023 年 10 月住了 2 晚

10/10 優異

Thien

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Phenomenal Hotel
Excellent hotel. Every time I go to Can Tho I stay here. Great amenities, modern rooms, great staff, good breakfast, they have it all. I came at 3 am because of bad logistical planning, but the staff was gracious enough to check me in without any complaints. Truly amazing place
於 2023 年 7 月住了 13 晚
IRIS HOTEL CANTHO 於 2023年8月15日的回應
Dear Mr. Thien Nguyen, It was our great pleasure to be of your service and thank you for taking time to write us such a positive feedback. We are delighted to read that you had enjoyed all aspects in our property and had wonderful time in our hotel. Your comments will be shared with the entire team member.We look forwards to welcoming you again to Can Tho in a near future.Warmest Regards,

8/10 不錯

Ngoc

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 3 晚

10/10 優異

Cédric

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Très belle chambre avec une belle vue sur la ville Très beau rooftop avec une belle vue 360 Piscine intérieure correcte, mais sans plus Buffet vraiment bon avec beaucoup de choix
IRIS HOTEL CANTHO 於 2023年5月25日的回應
Merci d'avoir pris le temps de partager votre expérience personnelle. Nous sommes impatients de vous voir lors de votre prochain voyage à Cantho!. Nous avons hâte de vous voir lors de votre prochain voyage à Cantho! Cordialement,

10/10 優異

Thien

讚好：住宿狀況和客房舒適度
Excellent hotel
Best hotel I’ve been in. Staff are friendly and always willing to assist. Free breakfast is great. Great amenities. Would definitely recommend
於 2023 年 5 月住了 16 晚
IRIS HOTEL CANTHO 於 2023年5月20日的回應
Warmest greeting from Iris Hotel Can Tho!Thank you for your nice comments following your recent stay at our hotel, especially your mentioning about our hotel: the staff, room and breakfast. We are very happy to hear your complement.We sincerely appreciate that you spent your time to share your feedback about our hotel and look forward to welcoming you back soon in Can Tho city. Yours sinserelyIris Hotel Cantho

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
It was very clean. Top notch accommodations. All the staff were friendly. It was reasonably priced. It was so good I decided to return for 17 days.
於 2023 年 4 月住了 5 晚
IRIS HOTEL CANTHO 於 2023年5月3日的回應
Dear valued guests, special thank for your kindest words. Hope you had a good time at our hotel. We are looking forward to welcoming you back again!Iris Hotel Cantho

6/10 一般

Heinz-Jürgen

Sky bar is fine but closes to early even at TET. No chance to buy a bathrobe or the indoor slippers , although I asked several times ;the management is invisible ! Partly the breakfast was a little bit poor ; when too many tourists at breakfast the staff is in trouble (because no management !) No organisation/help for a bustransfer for example to the bus to saigon NOT EVEN a telephone call. Partly poor english knowledge STAFF itself is very friendly
於 2023 年 1 月住了 3 晚

4/10 欠佳

Thach

於 2023 年 1 月住了 1 晚

8/10 不錯

charlyne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The room was clean. Matching with photo. The breakfast foods was ok...not many choices.
於 2023 年 1 月住了 1 晚

6/10 一般

kevin

讚好：客房舒適度
不滿：住宿狀況
Ok, not great
The Breakfast was excellent as is the location. The hotel is in need of updating in most areas. I ran the shower in my room for 15 minutes before it finally became hot. Not quite a 4 star hotel, but try it if you get a bargain
於 2022 年 12 月住了 2 晚

8/10 不錯

raymond

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
the staff were friendly and polite, but had to purchase an other room because of me Vietnamese partner and rooms need to update.

8/10 不錯

Nozomi

於 2022 年 10 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Det er sine fire stjerner værd. Men hvis du ikke kan sove for traffikstøj, da undgå River View ud mod 30/4 street. Beliggenheden er meget god. Her er rent og pænt.
於 2022 年 1 月住了 3 晚
Iris Hotel Cantho 於 2022年1月20日的回應
Dear valued guests, Thank for taking the time to share your personal experience. We look forward to seeing you on your next trip to Cantho! Best Regards,

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
宿泊だけならいいホテル
部屋もシャワールームもとても清潔でした。洗面所がとても広く、脱衣所に棚が便利でした。ベッドの寝心地も良かったです。ベランダから川や橋が見えて、景色も良かったです。（デラックス、リバーサイドに宿泊） 　不満点は、宿泊する前日、メールでバイクがレンタル出来るか聞いて、可能と返信が来ましたが、実際は「そのサービスはしていない」と言われました。電話番号を教えてくれたのは、ありがたかったですが、ベトナム語が話せない外国人に自分で電話しろというのは、不親切なホテルだと思いました。 宿泊だけなら、いいホテルだと思います。
於 2020 年 12 月住了 2 晚

4/10 欠佳

Phuong

於 2020 年 7 月住了 1 晚

6/10 一般

MASAO

商務旅客
讚好：整潔度
不滿：住宿狀況和客房舒適度
於 2020 年 2 月住了 1 晚

4/10 欠佳

Lee (London)

伴侶同遊
讚好：整潔度和設施服務
Property kept passport as policy not usual for other hotels. Has a small pool and sky bar which is ok. On very busy road away from main river area.
於 2020 年 2 月住了 1 晚

4/10 欠佳

Karen ( perth)

伴侶同遊
不滿：職員與服務
Hot water took 10 minutes to come through. Staff weren’t very helpful when booking tours. Staff not helpful when we rang out of tissues and toilet paper. Wouldn’t stay again
於 2020 年 1 月住了 2 晚

2/10 很差

Trinh

家人同遊
不滿：職員與服務
Customer service is the worst of all the hotel I stayed on this trip
於 2019 年 12 月住了 2 晚

6/10 一般

真實旅客

家人同遊, 多人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
As a return customer and this is my second visit to the Hotel within six month. This time, I am very unhappy due to bad impression at he check in. The reception staffs are rude and unprofessional, needs to mprove. Regardless, the Hotel is clean other services are good but again I am very dissapointed. I would have to think twice, whether I would come bak again.
於 2020 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 1 月住了 1 晚

8/10 不錯

VietKieu (Sai Gon)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Spacious interior room is uniquely quiet for Vietnam.
於 2019 年 12 月住了 5 晚
Iris Hotel Cantho 於 2019年12月16日的回應
Thank you our valued guests, for taking the time to share your personal experience. We hope you will continue to consider us as your favorite address when your travel plans bring you back to CANTHO city. Cheers & Best Regards! Iris Hotel Cantho

2/10 很差

Bao

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Never come back. Highly not recommend others
Receptionist was rude by waving to guest to the counter instead of going to the sofa to talk. Room was noisy when we could hear water flush and TV noise of the next door. Also, the room was smelly as the hotel used cheap smell spray, it is not deserved with the 4-star hotel. Terrible room service when they applied extra charge for water refills. Don’t reserve the room for customer even when they already charged money.
於 2019 年 11 月住了 1 晚
Iris Hotel Cantho 於 2019年12月5日的回應
Dear valued guests, Thank you for your comments. We apologize for the problems that you encountered in your stay. Our staff always try to serve all guests. The decoration and all facility in hotel are carefully selected. There is different between refill water and order water in SKY BAR. We always reserve to the room when having customer's request. Thank you for staying with us, and we look forward to another chance to serve you. Best Regards

8/10 不錯

gilles

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Belle vue. Un peu excentré.
Magnifique vue sur le fleuve en étage élevé
於 2019 年 11 月住了 1 晚
Iris Hotel Cantho 於 2019年12月16日的回應
Thank you our valued guests, for taking the time to share your personal experience. We hope you will continue to consider us as your favorite address when your travel plans bring you back to CANTHO city. Cheers & Best Regards!

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff were very helpful and attentive. Hotel is in good condition overall and our room was quiet and clean
於 2019 年 10 月住了 1 晚
Iris Hotel Cantho 於 2019年11月21日的回應
Thank you, our valued guest, for acknowledging so many positive elements of your stay; particularly the location, the quality of the room as well as the friendly and helpful service you received from the Iris hotel Cantho's staffs. Thank you for being your guide to perfection. We look forward to seeing you on your next trip to Cantho! Cheers & Best Regard!

10/10 優異

Hiroki

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
日本人が宿泊してみた
カントー市でリーズナブルな５つ星ホテルで、快適に過ごせました。シャワーの水圧も許せる範囲内でした。朝食はビュッフェスタイルで、日本食は味噌汁ぐらいですが、卵料理を調理してくれ、オムレツが美味しかったです。日本人スタッフはおらず日本語は使えませんが、英語は問題なく使えました。 wifiはあまり期待しない方がいいです。
於 2019 年 9 月住了 3 晚
IRIS HOTEL CANTHO 於 2019年10月3日的回應
Dear valued guests, Thank for taking the time to share your personal experience. We look forward to seeing you on your next trip to Cantho! Best Regards, Iris Hotel Cantho

6/10 一般

Roland (St. Georgen)

讚好：整潔度和職員與服務
Hotel im Mekong-Delta
Während unseres Ausflugs ins Mekong-Delta haben wir eine Nacht im Iris Hotel verbracht. Der Check-in hat problemlos funktioniert. Das Hotelpersonal war freundlich. Der Hotelpool ist klein und sollte wärmer sein. Das Frühstücksbuffet ist sehr reichhaltig und gut. Das Hotel ist für eine Übernachtung ok.
於 2019 年 8 月住了 1 晚
IRIS HOTEL CẢNHO 於 2019年10月2日的回應
Thank you our valued guests, for taking the time to share your personal experience. We hope you will continue to consider us as your favorite address when your travel plans bring you back to CANTHO city. Cheers & Best Regards!

8/10 不錯

Julie ( Toronto, ON)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Very clean hotel with friendly staff. Very close to everything in the city of Can Tho and walking distance to shops and restaurants. Very quiet rooms considering the streets are a bit noisy. Only thing I’d recommend is booking your rooms only. They won’t honour the prices you see online through this third party websites such as Expedia. Other than that great hotel.
於 2019 年 9 月住了 1 晚
Iris Hotel Cantho 於 2019年10月5日的回應
Thank you, our valued guest, for acknowledging so many positive elements of your stay; particularly the location, the quality of the room as well as the friendly and helpful service you received from the Iris hotel Cantho's staffs. Thank you for being your guide to perfection. We look forward to seeing you on your next trip to Cantho! Cheers & Best Regard!

8/10 不錯

真實旅客

於 2019 年 8 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
One of the best option
It was comfortable for the price. There was almost no difference from Vinpearl hotel, including the location. You can decide whether just on their prices.
於 2019 年 5 月住了 3 晚
TUYEN TRAN 於 2019年6月7日的回應
Thank you for the kind words. These compliments definitely make us better and get more motivation in future. We would like to continue providing great service to lovely customers like you and can’t wait to have you back again. Best Regards!

8/10 不錯

Paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 3 月住了 1 晚
TUYEN TRAN 於 2019年3月15日的回應
Thank you, our valued guest, for acknowledging so many positive elements of your stay. We look forward to seeing you on your next trip to Cantho! Cheers & Best Regard!