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"We had a great experience. Our room was upgraded ! The staff was professional and accommodating. "

"The hotel is the newer contemporary property of the Banff Springs Lodge located across the street. The accommodations are clean and nice and very modern. Great service, beautiful lobby with free coffee and hot chocolate. The water pressure and heat are excellent, the bed is very comfortable and there’s plenty of closet space and storage. The pool and jacuzzi are located across the street at the main hotel, but don’t recommend due to too many kids and messy lockers rooms. Peaks is located next door to Bluebird, one of the best restaurants in Banff. Definitely recommend this property. "

"Although breakfast was not included it was a great deal and recommended "

"Front desk was extremely helpful in ensuring a smooth check-in and overall experience. They helped facilitate ski rental delivery, ski shuttles, and bus tickets which made our stay feel seamless. The room was clean and had everything we needed. Location was perfect for our needs and the hot tub / gym / sauna facilities were a great touch. Would happily stay again!"

"The room was clean.The whole hotel was nice and cozy.The pool is the highlight of the hotel.It was nice too that they have underground parking. The staff were nice and helpful.Definitely booking this hotel again. "

"Very nice room. Staff were excellent. No issues throughout our stay. As usual, The Keg restuarant didn’t disappoint. We will stay here again."

"My stay was amazing, clean, quiet, & cozy. The staff was kind and gave helpful recommendations for getting around, places to see, etc. "

"Great location!"

"Everything was perfect yet again we come here every year for the holidays :)) "