Thank you so much for staying with us and for taking the time to provide us with some feedback. I am delighted to hear that you had a pleasant experience and hope that we can welcome you back when you next visit Canberra.
Kind regards
Deeptee Jhurree
Assistant Manager
8/10 不錯
Sheng Peng
2018年2月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sheng Peng
於 2018 年 1 月住了 1 晚
Patrick 於 2018年2月10日的回應
Hi Sheng Peng,
Thank you for staying with us and we appreciate your feedback. We would love to see you back at the hotel on your next visit to Canberra.
Kind Regards
Patrick
Receptionist was lovely n very helpful. Room was clean. Id reccomend it.
Bronwyn
於 2024 年 5 月住了 1 晚
8/10 不錯
Gaurav
親子同遊
2024年4月28日
讚好:職員與服務、設施服務和住宿狀況
Toilet was smelly
Gaurav
於 2024 年 4 月住了 1 晚
Matt Parkins - General Manager 於 2024年5月11日的回應
Hi Gaurav,Thank you so much for staying with us and for taking the time to provide us with valuable feedback! I am delighted to hear that for the most part you enjoyed your stay with us, though I am sorry about the issues you experienced with the toilet - we have contacted our plumber to source and fix the problem.Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 一般
John
2024年4月21日
We stayed for 3 nights, reported a light adjacent to bed was not working & it did not get fixed
John
於 2024 年 4 月住了 3 晚
Matt Parkins - General Manager 於 2024年4月28日的回應
Good afternoon John,Thank you so much for staying with us and for taking the time to provide us with valuable feedback! I am delighted to hear that for the most part you enjoyed your stay with us, though I am disappointed to hear that you had issues with the light next to the bed not working that were not resolved. I will follow this up with the team to find out why this issue was not fixed.Thank you again for your feedback and it is our hope to see you again next time you are in Canberra!Sincerely,
8/10 不錯
Paula
伴侶同遊
2024年4月9日
讚好:職員與服務
Acceptable quality for the price. The staff was kind and call us to confirm our late check out. Was much better than other Ibis we have been.
Paula
於 2024 年 4 月住了 1 晚
Matt Parkins - General Manager 於 2024年4月14日的回應
Hi Paula,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us, especially that you liked our service and that you liked us more than the other Ibis hotels you have visited ;)Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 一般
George
商務旅客, 多人同遊
2024年3月6日
讚好:整潔度和職員與服務
Facilities are very basis & just good for a night stay.
George
於 2024 年 2 月住了 1 晚
Matt Parkins - General Manager 於 2024年3月10日的回應
Hi George,Thank you so much for staying with us and for taking the time to provide us with your valued feedback! I am happy to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
8/10 不錯
Aby George
多人同遊
2024年3月6日
讚好:職員與服務
不滿:整潔度
Good place for an overnight or two day stay, could be cleaner. The kettle in the room could definitely be cleaner.
Aby George
於 2024 年 3 月住了 2 晚
Matt Parkins - General Manager 於 2024年3月10日的回應
Hi Aby,Thank you for staying with us and for taking the time to provide us with your great feedback. I am happy to hear that you enjoyed your stay with us for the most part, but I do offer sincerest apologies that both the kettle and room could be cleaner. Our housekeeping team work extremely hard to maintain a high standard of cleanliness, though I will be speaking with the team to see what we can do to further improve. Thank you again for your feedback and we hope to see you again next time you are in Canberra.Kind regards,
8/10 不錯
Lesley
2024年2月15日
Lesley
於 2024 年 2 月住了 4 晚
Matt Parkins - General Manager 於 2024年3月24日的回應
Hi Lesley,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
6/10 一般
Daniel
商務旅客, 多人同遊
2024年2月11日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Staff left the room key in the letterbox and went home which is fine however they neglected to let me know which room I was allocated. So after a four hour drive I had to use my room key on each door.
Very unimpressed!
Daniel
於 2024 年 2 月住了 1 晚
Matt Parkins - General Manager 於 2024年2月18日的回應
Good afternoon Daniel,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback.I do apologise that you had issues when you arrived at the hotel - when we called we had expected you earlier than 10:00pm. We had left the key out for you but as the credit card on the booking had declined we were unable to check you into the room. We provide an after hours phone number at the front door for guests in this situation, however I do apologise this was not clearer.Thank you again for sharing your feedback with us and it is our hope to have another opportunity to better serve you in the future.Sincerely,
4/10 欠佳
Ayah
2024年2月5日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
The sheets had yellow stains and small red spots. I felt itchy as soon as I laid in bed. After checking under the blankets i found a lot of crumbs and debris.
There was also human excrimentbon the shower wall in the bathroom. The room smelled very bad and I couldn't wait to check out.
Ayah
於 2024 年 2 月住了 1 晚
Matt Parkins - General Manager 於 2024年2月11日的回應
Hi Ayah,Thank you for staying with us and for taking the time to provide us with some valuable feedback. My sincerest apologies that the experience fell below your expectations. The housekeeping team work extremely hard to maintain the cleanliness of the rooms, though I will be speaking with the housekeeping manager to see what we can do to further improve. I will also follow up your feedback surrounding the yellow stains and red spots on the sheets with our linen supplier. This is definitely not acceptable and I do sincerely apologize for the problems you have encountered.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 優異
Victor
伴侶同遊
2024年2月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
There is always a great receptionist at IBIS Watson, ACT
Victor
於 2024 年 2 月住了 1 晚
Matt Parkins - General Manager 於 2024年2月11日的回應
Hi Victor!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! I will ensure that your kind feedback is passed on to the entire team, they will be thrilled to hear that their hard work is appreciated! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
Sean
2024年1月28日
讚好:整潔度、職員與服務和住宿狀況
Sean
於 2024 年 1 月住了 2 晚
Matt Parkins - General Manager 於 2024年2月3日的回應
Hi Sean,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
8/10 不錯
Jay
2024年1月27日
讚好:整潔度和職員與服務
The staff were amazing! One woman at the front desk from weds and thurs and fri was great!
There was a little mould in the bathroom, but it was minimal
Jay
於 2024 年 1 月住了 1 晚
Matt Parkins - General Manager 於 2024年1月28日的回應
Hi Jay,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! I will definitely be passing your feedback on to our amazing Jeanie, we are very blessed to have her as part of our team and I am glad to hear that her efforts are appreciated! I am sorry, however, for the mould in the bathroom - I will be following this up with our housekeeping team to see how we can improve in this respect.Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
4/10 欠佳
Darryl
2024年1月22日
讚好:職員與服務
不滿:住宿狀況
Darryl
於 2024 年 1 月住了 7 晚
Matt Parkins - General Manager 於 2024年1月28日的回應
Hi Darryl,Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 不錯
Peppa
家人同遊
2024年1月20日
讚好:整潔度、職員與服務和住宿狀況
Peppa
於 2024 年 1 月住了 1 晚
Matt Parkins - General Manager 於 2024年1月28日的回應
Hi Peppa!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
6/10 一般
Maria
2024年1月18日
不滿:住宿狀況
Very small room for 3 people and the staircase to the bunk bed was almost impossible . Very dangerous .
The shower is extremely compact and poorly designed .
Overall , for one night , it was manageable .
Nice staff and friendly in nature .
Maria
於 2024 年 1 月住了 1 晚
Matt 於 2024年1月21日的回應
Hi Maria,Thank you for staying with us and for taking the time to provide us with some honest feedback. I completely understand where you are coming from. The rooms are definitely on the smaller side and can be a bit uncomfortable with multiple people for multiple nights, though I am glad to hear that it at least did the trick in terms of providing a clean and comfortable place to stay at a budget price. If you need that little bit more space for when you next return to Canberra, may I suggest one of the three Ibis Styles properties that reside in ACT - Ibis Styles Eaglehawk, Ibis Styles Tall Trees or Ibis Styles Canberra. All three have competitive rates, but the rooms are little larger! Thank you again for sharing your experience and I hope you enjoy your next trip to Canberra. Kind regards,
10/10 優異
John
伴侶同遊
2024年1月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The friendliness and service offered by the staff were outstanding throughout our stay.
John
於 2024 年 1 月住了 1 晚
Matt Parkins - General Manager 於 2024年1月21日的回應
Hi John,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us and I am thrilled to hear that you had great, friendly service from our team - I will make sure that your feedback is passed on to them as further encouragement to keep up the good work!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
Lauao
伴侶同遊
2024年1月15日
讚好:職員與服務
I liked when we asked for something they were prompt in delivering. Customer desk receptionists were very welcoming, hospitable and accessible. Thank you 😊
Lauao
於 2024 年 1 月住了 5 晚
Matt Parkins - General Manager 於 2024年1月21日的回應
Hi Lauao,Thank you so much for staying with us and for taking the time to provide us with your positive feedback. I am delighted to hear that you enjoyed your stay with us and liked our friendly staff, especially that we were able to help you with what you needed and that our receptionists were so welcoming and hospitable.Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
10/10 優異
Ali
2024年1月14日
讚好:設施服務
Ali
於 2024 年 1 月住了 1 晚
Matt Parkins - General Manager 於 2024年1月21日的回應
Hi Ali!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 優異
Paul (Sydney)
家人同遊
2024年1月1日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place easy to finfb
Paul
於 2023 年 12 月住了 1 晚
Matt Parkins - General Manager 於 2024年1月7日的回應
Hi Paul,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us and that our location was handy for you! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
4/10 欠佳
Douglas
2023年12月30日
不滿:住宿狀況和客房舒適度
Not enough room to 'swing a cat'
Room was MUCH smaller than the pictures indicated. The shower/toilet was impossible to use without soaking everything. There was no closet or drawer to put anything. No chair or desk although would not have been enough floor space if there had been one.
Douglas
於 2023 年 12 月住了 4 晚
Matt Parkins - General Manager 於 2024年1月7日的回應
Hi Douglas,Thank you for staying with us and for taking the time to provide us with some valuable feedback. Thank you for letting us know what would have improved your stay - we will work towards developing a better experience. I can definitely understand your frustrations surrounding the size of the room and bathroom, they are definitely on the cozy side and something we would love to change come future renovations.Thank you for sharing your experience with us it is our hope that we will have another opportunity to better serve your needs.Sincerely,
10/10 優異
Paul (Sydney)
家人同遊
2023年12月26日
讚好:設施服務
It’s an excellent hotel well located quiet and great value for money.
Paul
於 2023 年 12 月住了 1 晚
Matt Parkins - General Manager 於 2024年2月3日的回應
Hi Paul!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that you had a quiet stay and found us good value for money!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 一般
Sam
2023年12月26日
Don't buy breakfast option. It's not worth
Sam
於 2023 年 12 月住了 1 晚
Matt Parkins - General Manager 於 2023年12月31日的回應
Hi Sam,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback. I am sorry to see that your overall experience with us did not meet your expectations and am sorry to hear that you were not happy with our continental breakfast buffet.Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Sincerely,
2/10 很差
真實旅客
商務旅客
2023年12月20日
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Old building. Spiders and cockroaches in room and need pest control asap.
真實旅客
於 2023 年 12 月住了 1 晚
Matt Parkins - General Manager 於 2024年1月7日的回應
Good afternoon,Thank you for staying with us and for taking the time to provide us with some honest and valuable feedback. My sincerest apologies that the experience did not quite meet expectations, especially that you encountered unwelcome visitors with your stay. Our pest control contractor has come out to the hotel and done thorough spraying and I'm happy to say that this issue is back under control. I do apologise though, that this has impacted your stay.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
8/10 不錯
Sompong
家人同遊
2023年12月10日
讚好:整潔度、職員與服務和住宿狀況
convenient for parking, quiet place, safe and friendliness staff
Sompong
於 2023 年 12 月住了 1 晚
Matt Parkins - General Manager 於 2023年12月17日的回應
Hi Sompong!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that you found us quiet and safe. I'm also thrilled to hear that you found the parking convenient and that you liked our staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 優異
Sheng
商務旅客
2023年12月2日
讚好:職員與服務
Sheng
於 2023 年 11 月住了 1 晚
Matt Parkins - General Manager 於 2023年12月10日的回應
Hi Sheng!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - it is always a pleasure to have you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
joe
2023年11月29日
讚好:整潔度、職員與服務和住宿狀況
Well located property on entrance to CBR. Small but adequate rooms with friendly staff
joe
於 2023 年 11 月住了 1 晚
Matt Parkins - General Manager 於 2023年12月9日的回應
Hi Joe!Thank you so much for staying with us and for taking the time to provide us with your positive feedback. I am delighted to hear that you enjoyed your stay with us, especially that our location was suited to your needs and that you liked our friendly staff. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
6/10 一般
Michael
2023年11月29日
Michael
於 2023 年 11 月住了 2 晚
Matt Parkins - General Manager 於 2023年12月24日的回應
Hi Michael,Thank you for staying with us and for taking the time to provide us with some valuable feedback. My sincerest apologies that the experience fell below your expectations. We appreciate your feedback and hope to have another opportunity to better serve you in the future,Sincerely,
8/10 不錯
Precious Charmaine
家人同遊
2023年11月28日
讚好:整潔度、職員與服務和住宿狀況
We loved the night that we stayed in Ibis budget. Although the room are small we enjoyed the bed where we slept and the room was manageable for people like us who looks for a cheap place to stay.
Precious Charmaine
於 2023 年 11 月住了 1 晚
Matt Parkins - General Manager 於 2023年12月9日的回應
Hi Charmaine!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 優異
Maria
2023年11月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
staff and efficiency, and a window that could be safely opened
Maria
於 2023 年 11 月住了 1 晚
Matt Parkins - General Manager 於 2023年11月25日的回應
Hi Maria,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us, especially that you liked our staff! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
Dr Donald
2023年11月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Inexpensive, clean and tidy, on the outskirts of Canberra. Front desk very helpful. Lots of parking.
Dr Donald
於 2023 年 11 月住了 1 晚
Matt Parkins - General Manager 於 2023年11月18日的回應
Hi Dr Donald!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us, especially that our front desk team was helpful and were able to look after you. I'm also thrilled to hear that your room was clean and tidy! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
4/10 欠佳
Ken
2023年10月22日
Ken
於 2023 年 10 月住了 1 晚
Matt Parkins - General Manager 於 2023年11月18日的回應
Hi Ken,Thank you for staying with us and for taking the time to provide us with some honest and valuable feedback. My sincerest apologies that the experience did not quite meet expectations but hope that you had a comfortable night's sleep at a budget price.We appreciate you sharing your concerns and it is our hope to have another opportunity to better serve you in the future.Sincerely,
4/10 欠佳
Ashton
伴侶同遊
2023年10月14日
讚好:整潔度和職員與服務
不滿:設施服務
Whilst the staff were friendly and helpful, the rooms were extremely small for an extended stay with no storage. The shower was in a poor state
Ashton
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月29日的回應
Hi Ashton,Thank you for staying with us and for taking the time to provide us with some honest feedback. While i am thrilled to hear that our staff were friendly and helpful, I do understand where you are coming from - the rooms are definitely on the smaller side and not to everyone's taste, especially for an extended stay. If you need that little bit more space for when you next return to Canberra, may I suggest one of the three Ibis Styles properties that reside in ACT - Ibis Styles Eaglehawk, Ibis Styles Tall Trees or Ibis Styles Canberra. All three have competitive rates, but the rooms are little larger! Thank you again for sharing your experience and I hope you enjoy your next trip to Canberra. Kind regards,
2/10 很差
Jitana
2023年10月9日
Jitana
於 2023 年 10 月住了 1 晚
Matt Parkins - General Manager 於 2023年11月5日的回應
Hi Jitana,Thank you for taking the time to tell us about your experience at the Ibis Budget Canberra. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
10/10 優異
SWATHI
親子同遊, 多人同遊
2023年10月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff is very welcoming and their service is really awesome
SWATHI
於 2023 年 10 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月8日的回應
Hi Swathi!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - especially that you found our staff welcoming and awesome :) I will make sure that your feedback is passed on to the team as encouragement to keep up the great work!Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 優異
Jeffrey
2023年10月3日
讚好:整潔度、職員與服務和住宿狀況
Jeffrey
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月8日的回應
Hi Jeffrey,Thank you so much for staying with us and for taking the time to provide us with your great feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 優異
Geoffrey
2023年10月2日
Geoffrey
於 2023 年 10 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月8日的回應
Hi Geoffrey!Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 優異
Aaron
2023年9月29日
讚好:整潔度、職員與服務和住宿狀況
Aaron
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月8日的回應
Hi Aaron,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
Gary
商務旅客
2023年9月29日
讚好:整潔度和職員與服務
不滿:設施服務
Great bed, quiet, the staff there are AMAZING, but for me the rooms were too small - I needed somewhere to type on my laptop.
But I highly recommend getting a toastie for a snack - $5.
Gary
於 2023 年 9 月住了 2 晚
Matt Parkins - General Manager 於 2023年10月1日的回應
Hi Gary,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us - especially that you had a great bed and that you loved our staff (and toasties!) :) I can definitely appreciate your feedback regarding the size of the rooms - they are certainly on the 'cozy' side and not suited to everyone's tastes or needs.Thank you for sharing your experience with us, and we hope to welcome you back to the hotel on your next visit to Canberra! Kind regards,
10/10 優異
Krishna
2023年9月28日
讚好:整潔度、職員與服務和住宿狀況
All good
Krishna
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月8日的回應
Hi Krishna!Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
6/10 一般
Gigi
2023年9月27日
Gigi
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月29日的回應
Hi Gigi,Thank you so much for staying with us and for taking the time to provide us with your valuable feedback. I am happy to hear that for the most part you enjoyed your stay with us, though am sorry to see that your overall experience with us did not meet your expectations. Thank you for sharing your experience with us, and we hope to be able to welcome you back to the hotel on your next visit to Canberra. Kind regards,
8/10 不錯
Jennifer
2023年9月26日
讚好:整潔度、職員與服務和住宿狀況
Jennifer
於 2023 年 9 月住了 2 晚
Matt Parkins - General Manager 於 2023年10月1日的回應
Hi Jennifer,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
10/10 優異
Sheng
2023年9月25日
Sheng
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月1日的回應
Hi Sheng,Thank you so much for staying with us and for taking the time to provide us with your wonderful feedback! I am delighted to hear that you enjoyed your stay with us - it is always a pleasure to have you stay! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
Ronald
2023年9月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ronald
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月1日的回應
Hi Ronald,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
10/10 優異
Tanielu
親子同遊
2023年9月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
nil
Tanielu
於 2023 年 9 月住了 1 晚
Matt Parkins - General Manager 於 2023年10月1日的回應
Hi Tanielu,Thank you so much for staying with us and for taking the time to provide us with your fantastic feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra! Kind regards,
8/10 不錯
Dale
家人同遊
2023年9月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Value for money
Dale
於 2023 年 9 月住了 2 晚
Matt Parkins - General Manager 於 2023年9月17日的回應
Hi Dale,Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,
8/10 不錯
Samantha
2023年9月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
Samantha
於 2023 年 9 月住了 3 晚
Matt Parkins - General Manager 於 2023年9月17日的回應
Hi Samantha!Thank you so much for staying with us and for taking the time to provide us with such positive feedback! I am delighted to hear that you enjoyed your stay with us! Thank you for sharing your experience with us, and we look forward to welcoming you back to the hotel on your next visit to Canberra!Kind regards,