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QT Canberra的評價

4 out of 5
QT Canberra
1 London Circuit, Canberra, ACT

評價

8.2

很好

10 分評分，優異；1001 則評價中有 406 則" "
8 分評分，不錯；1001 則評價中有 353 則" "
6 分評分，一般；1001 則評價中有 157 則" "
4 分評分，欠佳；1001 則評價中有 63 則" "
2 分評分，很差；1001 則評價中有 22 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

8.2/10 

住宿狀況

7.8/10 

環保程度

評價

8/10 不錯

Ya-hsin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 4 晚
The QT Canberra Team 於 2023年3月26日的回應
Hi Ya-hsin,Thank you for your feedback, we're glad you had an overall great stay with us.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All good!
All good other than my room closed to the lift so lot of noise. Otherwise it was good stay.
於 2022 年 5 月住了 8 晚
Your QT Canberra Team 於 2022年7月15日的回應
Hi there, Thank you for sharing your experience with us. We hope to see you again soon. Warmest regards,

8/10 不錯

真實旅客

不错
於 2018 年 8 月住了 1 晚

10/10 優異

Choi Yuk Priscilla

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 1 月住了 2 晚

8/10 不錯

MUYE

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚
QT Canberra Team 於 2024年5月2日的回應
Hi Muye,Thank you for leaving a review with us, we highly appreciate it!

10/10 優異

Tim

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel with very good staff. The bar is unbelievable 👌👌👌
於 2024 年 4 月住了 1 晚
QT Canberra Team 於 2024年4月25日的回應
Hi Tim, thank you for leaving your feedback. We're especially elated to hear you have enjoyed your interactions with our team. Hopefully we get to welcome you again soon!

6/10 一般

Andre

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Rooms are unkept and need deep clean. Isolated location and no pool/fitness. Staff were not very accommodating for late/early check out. Rooms have no safes and no peep holes on hallway door for safety.
於 2024 年 4 月住了 5 晚
QT Canberra Team 於 2024年4月25日的回應
Hi Andre, thank you for leaving your review with us. We do apologise that your stay was not up to par, and have forwarded the feedback to our team.

6/10 一般

Leah

伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Common areas of the hotel are nice and clean but room definitely was not. There was mould on the walls and roof of the bathroom (makes sense since there was no fan) and bedding had stains. Very expensive for the level of quality, should have stayed at a dodgy motel for the same level of cleanliness and saved my $$$
於 2024 年 3 月住了 3 晚
QT Crew 於 2024年4月6日的回應
Spick, span and all decked out in design-led details - that’s usually us. We’re so sorry you found your room to be anything less. We’ve passed along your feedback to our housekeeping team so we can get everything sparkling again. We work hard to match all kinds of QT experiences to their price tags, and we’re sorry to hear the value wasn’t there for you this time. Thank you for letting us know what you thought. We’re always adjusting with new offerings, and hope you’ll give us a try again soon.

6/10 一般

Annelise

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Hotel has a lot of surrounding construction, wasn't advised ahead of stay. Parking is $30 per night and there are limited alternative options. Expedia mentions twin beds (in other hotels twin bed has meant two doubles), but at QT it is two single beds. We were originally in room 710 with two twin beds, next to the lift. Lift noise was so loud we asked to switch rooms. We're told lift shuts at 9pm but with a baby who would nap in the room during the day it's not even an option with so much noise. Staff helped us to move to a king bed in room 210. This room is so much smaller and the king bed was just singles strapped together. Co sleeping with a baby is awkward with a ridge in the bed. Curtains were dirty with stains and stains on the chairs and carpet. One lamp didn't even have a globe in it. Bathroom sink tap was loose and jiggled around when touched. Air con is an old dial and clanged in the vent when adjusted. Staff were lovely but it wasn't an enjoyable stay.
於 2024 年 3 月住了 2 晚
QT Crew 於 2024年4月6日的回應
Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption.Please let our reservations team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.

6/10 一般

Leah

Lots of road works around the hotel.
於 2024 年 3 月住了 2 晚
QT Crew 於 2024年4月1日的回應
Hi Leah,Thank you for taking the time to share your feedback with us. Progress is challenging and whilst we love to see change, we understand its disruption.Please let our team know if you are ever planning on returning and we will ensure you experience our more ‘relaxed’ version.

10/10 優異

Kim (Hamilton South)

家人同遊, 伴侶同遊, 多人同遊
讚好：職員與服務
There is construction at the front of property.. However. There are great views to Parliament House, shine dome & telegraph tower from the rooms facing the other way. Good bar & restaurant
於 2024 年 3 月住了 2 晚
QT Canberra 於 2024年3月27日的回應
Hey Kim, Thank you for leaving us a review!It sounds like the QT Life is definitely one to write to home about. Come back soon

10/10 優異

Matthew

於 2024 年 3 月住了 2 晚
QT Crew 於 2024年3月17日的回應
Hi Matthew,Thank you for taking the time in reviewing your stay with us. We're thrilled to hear the QT Canberra hotel smashed all your expectations with us. We look forward to welcoming you on your next visit.

8/10 不錯

Kristen

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Lobby was beautiful, room was very nice. Construction zone all around property. Paid for parking and no spots available. Would stay again though as long as parking wasn’t an issue
於 2024 年 3 月住了 1 晚
QT Crew 於 2024年3月17日的回應
Hi Kristen,We're so glad to hear you had a beautiful stay with us, we do apologise for the construction noise and the unavailability of our car parks. Your feedback has been passed along to management for review and we do apologise for the inconvenience.

8/10 不錯

Madeleine

於 2024 年 2 月住了 1 晚
QT Canberra 於 2024年3月27日的回應
Hi Madeleine, Come back anytime ! Thank you for taking the time to leave us a review

8/10 不錯

Michael

家人同遊
讚好：整潔度、職員與服務和設施服務
Good service, a shame no gym on site (we walked out of the hotel to use the gym the hotel partnered with).
於 2024 年 2 月住了 2 晚
The QT Canberra Team 於 2024年2月25日的回應
Hi Michael,Thank you for your review, we're glad to hear you had a good stay with us.

8/10 不錯

Lourdes

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 2 月住了 2 晚
The QT Canberra Team 於 2024年2月18日的回應
Hi Lourdes,Thank you for your review, we're glad you had a great stay with us, see you next time!

6/10 一般

Matthew

家人同遊
讚好：整潔度和職員與服務
No serious problems at all. A perfectly reasonable hotel. Reception was very professional. But like most Canberra hotels, it's expensive for what you get. Dining options are few and what there is is ridiculously expensive. Bathroom was poorly designed: water everywhere and rotting/cracking walls and doors (but well concealed). The lamps in the room look like they belong in a brothel! And most annoying of all: $30 for parking IN CANBERRA!? Not good.
於 2024 年 2 月住了 1 晚
The QT Canberra Team 於 2024年2月18日的回應
Hi Matthew,Thank you for taking the time in leaving us a review, we're glad to hear you had a positive experience with our reception staff. We greatly appreciate your feedback you have left for us, this has been passed along to management for review.

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
QT Canberra Team 於 2024年2月6日的回應
Hi Richard, thank you for leaving us a review. We're elated to see you enjoyed a 10/10 stay!

6/10 一般

Maleeha

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The best thing about this hotel was the front desk staff really friendly and helpful. The rooms and the facilities however really outdated, room smells. Very outdated rooms and facilities. Pricey for what’s on offer!
The QT Canberra Team 於 2024年1月30日的回應
Hi Maleeha, thank you for leaving your review with us.We wish to apologise that your stay was not up to standard. This does not sound like the experience we want to be providing to our guests, and we hope to have the chance to better accommodate you in the future.

10/10 優異

Michelle

家人同遊
讚好：整潔度和職員與服務
Love the decore Friendly service
於 2024 年 1 月住了 2 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Michelle,Thank you for your feedback, we're glad to hear you had a lovely stay with us, we look forward to welcoming you back next time!

10/10 優異

Meredith

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 10 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Meredith,Thank you for your review, we're glad to hear you had a great stay with us.

8/10 不錯

Max

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Max,Thank you for your review, we're glad to hear you had a fabulous stay with us.

4/10 欠佳

Corey

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 1 月住了 2 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Corey,Thank you for your review! We hope you have a better stay with us next time.

8/10 不錯

Melanie

於 2024 年 1 月住了 2 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Melanie,Thank you for your review, we're glad to hear you had a terrific stay with us.

8/10 不錯

Mereseini CAVU

讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay, it was nice and quiet.
於 2024 年 1 月住了 3 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Mereseini,Thank you for your review, we're glad to hear you had an enjoyable stay with us, we look forward to welcoming you back with us next time!

6/10 一般

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 1 月住了 1 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi there,Thank you for your review, we look forward to having you with us next time!

6/10 一般

Anthony

於 2023 年 12 月住了 1 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Anthony,Thank you for your review, we look forward to having you stay with us next time!

10/10 優異

Elissa

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
The QT Canberra Team 於 2024年1月16日的回應
Hi Elissa,Thank you for your feedback, we're glad to hear you loved your stay with us.

8/10 不錯

Justin

家人同遊
讚好：整潔度、職員與服務和設施服務
The property was a little tired.
於 2023 年 12 月住了 1 晚
The QT Canberra Team 於 2023年12月24日的回應
Hi Justin,Thank you for your feedback, we'll be sure to pass it along to our management team for review.

10/10 優異

Paul

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
The QT Canberra Team 於 2023年12月22日的回應
Hi Paul,Thank you for your review!We're glad to hear it was a 5 out of 5 time!

10/10 優異

Catriona

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place to stay for uni graduation
於 2023 年 12 月住了 3 晚
The QT Canberra Team 於 2023年12月22日的回應
Hi Catriona,We're thrilled to hear your stay was enjoyable!We look forward to seeing you again next time!

10/10 優異

Rosemary

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
The QT Canberra Team 於 2023年12月23日的回應
Hi Rosemary,Thank you for the exceptional review!We can't wait to accommodate you again.

8/10 不錯

Trish

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice with a funky twist.
We stayed here for a special occasion. This is a funky hotel with lots of looks for relaxed seating. The room was comfortable but not overly spacious. We are computer literate, but if we were not, the reliance on technology for information could have been a problem. Printed information was available at the desk but that's a hassle to have to access. The breakfast was nice and reasonably priced a la carte $ 25 for eggs ham and tomatoes. No buffet as advertised on the website which is probably a reflection on our COVID phobia. Parking at $30 was in our opinion highly priced. The bed was super comfortable but the pillows were very high and rather hard. I don't know if there was another option available. The large dispensers of the wonderful lotions and body washes is a big tick.
於 2023 年 12 月住了 1 晚
QT Canberra Team 於 2023年12月17日的回應
Hi Trish, thank you for leaving us with your valuable feedback. We appreciate your taking the time to write up a review of your stay, and will pass this on to the relevant teams. We do apologise for any inconveniences experienced during your time here, and hope to welcome you again soon!

6/10 一般

Kiri

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 1 晚
QT Canberra Team 於 2023年12月16日的回應
Hi Kiri, thank you for leaving a review with us. We appreciate your feedback.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Team QT Canberra 於 2023年12月10日的回應
Hi Michael,Thank you for the 5 stars! It's wonderful to hear you enjoyed your stay with us.

10/10 優異

Simon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Convenient, comfortable and nicely quirky
Convenient for ANU and city. Comfortable and nicely quirky. Stayed here many times over many years. Some signs of wear and tear, but nothing significant. Building works around hotel are a little inconvenient, but again nothing significant. Will stay here again on next visit.
於 2023 年 12 月住了 6 晚
QT Canberra Team 於 2023年12月9日的回應
Hi Simon, thank you for leaving such a glowing review! We look forward to welcoming you again soon.

2/10 很差

Zhongping

於 2023 年 12 月住了 3 晚
QT Canberra Team 於 2023年12月10日的回應
Hi Zhonyping,Thank you for your review, we're terribly sorry to hear you did not enjoy your stay with us. We do hope to see you with us next time.

4/10 欠佳

Lori

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
QT Canberra Team 於 2023年12月9日的回應
Hi Lori,Thank you for taking the time to leave a review.We're sorry to hear your stay wasn't up to our usual standard!

10/10 優異

Hanine

於 2023 年 11 月住了 1 晚
The QT Canberra Team 於 2023年12月22日的回應
Hi Hanine,Thank you for taking the time to leave us a review!The team is thrilled to hear your stay was memorable.

2/10 很差

Summa-Jayne

多人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Called prior to request early check in although as accommodation was completely booked this was unavailable. Staff advised to call an hour prior to regular check in time to ask again. After contacting the second time we were advised check in was still unavailable although room would be ready at regular check in - 2pm. Upon arrival at 2pm we were advised room would be a further ten minutes and given one free drink voucher to share between the three people whom had booked and paid for accommodation. We proceeded to wait until 2:45pm for advice our room was ready.
於 2023 年 11 月住了 1 晚
QT Canberra Team 於 2023年11月28日的回應
Hi Summa-Jayne, thank you for leaving your feedback with us. We apologise that your check-in experience was not ideal. We hope to get the chance to impress you in the future.

8/10 不錯

Norma

伴侶同遊, 商務旅客
讚好：職員與服務
不滿：設施服務
The hotel was good. The bathroom had a mould odour and the tiles and around were dirty . Parking was horrible
於 2023 年 11 月住了 1 晚
QT Canberra Team 於 2023年11月28日的回應
Hi Norma, thank you for leaving us a review! We appreciate the feedback, and apologise for the issues you encountered. We have noted this with our housekeepers and will continue to follow up with them.

8/10 不錯

Donna

讚好：整潔度、職員與服務和住宿狀況
The staff were superb from check in, to Bradley in the Bar, to George in the restaurant and to check out.
於 2023 年 11 月住了 2 晚
QT Canberra Team 於 2023年11月27日的回應
Hi Donna, thank you for leaving your feedback with us. We are especially happy to hear about your experiences with staff. We hope to welcome you again in the future!

6/10 一般

TRACY

讚好：整潔度和住宿狀況
不滿：職員與服務
Basic and neat. Old hotel dressed up.
於 2023 年 11 月住了 1 晚
QT Canberra Team 於 2023年11月27日的回應
Hi Tracy, thank you for leaving this feedback. We appreciate the review.

10/10 優異

Glen

於 2023 年 11 月住了 2 晚
Team QT Canberra 於 2023年12月9日的回應
Hi Glen,We're thrilled to hear you enjoyed your time with us here at QT Canberra!We can't wait to have you here with us again.

4/10 欠佳

Jeffrey

伴侶同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Very poor water pressure, poor lighting, wind extraction noise in bathroom Not a 4 star establishment
於 2023 年 11 月住了 2 晚
QT Canberra Team 於 2023年11月27日的回應
Hi Jeffrey, thank you for leaving your feedback with us. We apologise that your stay was not the experience we like to provide to our guests. We have passed on your feedback and will follow this up with the teams in question.

10/10 優異

Rodney (Zetland)

讚好：整潔度、職員與服務和住宿狀況
Great staff, large rooms, a little worn and dated, but nice views. Breakfast was good, fantastic cocktails.
於 2023 年 11 月住了 2 晚
QT Canberra Team 於 2023年11月27日的回應
Hi Rodney, thank you for leaving this review with us. We are glad to hear you enjoyed your stay and hope to welcome you again soon!

6/10 一般

Alexandra

伴侶同遊
讚好：職員與服務和設施服務
This was the first stop on our three week trip and after a long and wonderful first day of the trip we came to check in and the lady working at Reception told us that our room had been cancelled. I had paid for the room up front many weeks prior to check in and not received any sort of refund so I was pretty confused. She said that she had never seen anything like this before but Expedia had cancelled our booking and was holding the money. Luckily she was able to see that we had paid and put us up in another room but if the hotel had been fully booked we would have been stuffed. The lady got us into another room and then called through to our room about half an hour later to let us know she was able to retrieve our money from Expedia for the booking and that it was all sorted. So I was very happy with the service from the hotel staff, but unfortunately, when we got to our room there was a very strong mould smell in the room. At first I thought it was coming from the air conditioner, but we noticed there might have been some sort of water leak under the carpet near the bathroom and door. Also, the air conditioner seemed to only have cold settings working. It got quite cold during the night and the air con was only blowing out really cold air directly into our faces, but when the air con was off, the room got very stuffy and hot. Considering the room is quite expensive, even for the lower tier rooms, I was disappointed at this. Onsite parking was good, but a little expensive
QT Canberra Team 於 2023年11月27日的回應
Hi Alexandra, thank you for leaving your review. We offer sincerest apologies for all the issues you ran into during your stay. This is alarming news and does not reflect the experience we wish to provide our guests with.We have passed your feedback on to the relevant teams and will continue to follow this up with them. We hope to get the chance to impress you during a future stay.

6/10 一般

James

伴侶同遊
讚好：整潔度、職員與服務和設施服務
30$ parking per night is a bit rich, should be included in the stay. Buffet breakfast was not on offer as they prioritised Melbourne cup lunch over offering a buffet breakfast, main reason we stayed was for that. Upstairs breakfast is a rip off. Room was nice, couldn’t find a way to watch normal TV.
於 2023 年 11 月住了 1 晚
QT Canberra Team 於 2023年11月27日的回應
Hi James, thank you for leaving your review with us. We apologise that your stay was not up to par. We have noted your feedback with the relevant teams and will continue to follow up with them.

8/10 不錯

Andrew

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
The QT Canberra Team 於 2023年11月3日的回應
Hi Andrew,Thank you for your review, we're glad you had a fabulous stay with us.

10/10 優異

Ben

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
The QT Canberra Team 於 2023年11月3日的回應
Hi Ben,Thank you for your review, we're glad you had a fabulous stay with us, see you next time!