Thank you for taking the time to share your valuable feedback. We sincerely apologize for the maintenance and cleanliness issues you had. Please know that this is not the typical standard our guests can expect, and when issues occur, we make every effort to resolve them quickly and efficiently. Our local operations manager is aware of all your concerns, and we will follow up to ensure that all your concerns will be resolved. Our team will also ensure that additional care is taken when cleaning the home between reservations. We hope to have the opportunity to better serve you in the future.

Thank you for sharing your experience, we're pleased you thought our home was great and that you especially enjoyed the view! We're sorry that some lights were out and our local manager assured us that they will replace any bulbs needing to be replaced. We enjoyed having you as our guest and we hope to host you again.

Thank you for your review, Suzanne. It is a pleasure to learn you enjoyed the location and lake activities. However, we sincerely apologize for the issues you experienced with the air conditioning and the disconnect in communication regarding this concern. Please know this is not commonplace, as we strive to provide every guest with thorough communication and solutions throughout their experience. We have passed your comments along to our local manager to ensure the air conditioning is in proper working order, and we hope to see you again soon.