「Front desk staff was not helpful. We tried to call the front desk on 3 different occasions and were put on hold which was never answered.
The main restaurant was closed except for breakfast.
the room temperature was controlled by the hotel and when we complained that it was cold, they were unresponsive.
The only parking lot was quite a distance from the front door and if it was raining (as it was several days), you had to get very wet to get to the car. (they could at least have covered...
「This was truly such an incredible stay. The Pavilion, property and location is stunning. The staff was exceptional and went beyond any expectations I had. Plenty to do at Teracea as well just a short drive to grocery stores, restaurants and anything else you might need. I am already planning our stay for late summer/early fall again next year!」