“Check-in was scheduled at 3 PM, but we never received the promised email instructions. Only an unhelpful message.
By 7 PM, we had to contact Expedia after already messaging the property the day before, as we still hadn’t received any check-in details.
The property did not provide a contact number or explain that check-in instructions required guests to contact the host via WhatsApp before arrival. Only after Expedia intervened did the host explain this process and request ID submission, which……
“Check-in was scheduled at 3 PM, but we never received the promised email instructions. Only an unhelpful message.
By 7 PM, we had to contact Expedia after already messaging the property the day before, as we still hadn’t received any check-in details.
The property did not provide a contact number or explain that check-in instructions required guests to contact the host via WhatsApp before arrival. Only after Expedia intervened did the host explain this process and request ID submission, which……
Miele