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豪特灣莊園的評價

4 out of 5
豪特灣莊園
P.O. Box 26232, Baviaanskloof Road, Cape Town, Western Cape (province)

評價

8.8

優異

10 分評分，優異；9 則評價中有 5 則" "
8 分評分，不錯；9 則評價中有 3 則" "
6 分評分，一般；9 則評價中有 1 則" "
4 分評分，欠佳；9 則評價中有 0 則" "
2 分評分，很差；9 則評價中有 0 則" "

9.0/10 

整潔度

8.6/10 

職員與服務

8.0/10 

設施服務

9.2/10 

住宿狀況

評價

10/10 優異

真實旅客

於 2020 年 3 月住了 6 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Manor & Peaceful Surroundings
From the moment we arrived to the minute we left we felt so looked after. Unfortunately they resold the room we had booked and paid for - and were unable to move us to the correct room, as they were fully booked. However; they did offer us dinner in the hotel restaurant that evening, on them, which was gratefully received - and the food and wine was delicious! We only stayed for one night, but certainly enjoyed the peaceful surroundings and attentive staff. We especially loved that they serve breakfast there until 4pm! We would not hesitate to stay here again, only next time we would definitely book to stay for longer. We would like to say a BIG thank you to all the staff there for a wonderful stay! 😊
於 2019 年 11 月住了 1 晚
Hout Bay Manor Team 於 2020年1月6日的回應
Good Day, Thank you very much for choosing to stay with us and also for the positive feedback. We deeply apologies for the overbooking incident and looking forward to welcoming you back again in the nearest future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Excellent hotel with excellent service. Breakfast was outstanding. Highly recommended.
於 2019 年 6 月住了 2 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We recently stayed at the Hout Bay Manor. The hotel is very nice and appointed well. The room was spacious, but like a lot of hotels in South Africa, electrical outlet in the rooms are limited. The room was very nice with all the amenities of a first class room. Well decorated, refrigerator, safe nice shower, separate bath, etc. The working staff here was friendly and will engage in conversation, while the desk staff and management was more stand offish. The room came with a nice breakfast, served to order. The pool and patio area is nice. There is a bar plus a sitting area with a fireplace and tv. The wifi is limited and don't try to get it in your room. All in all this is a very nice hotel.
於 2019 年 5 月住了 2 晚
FO Team 於 2019年5月29日的回應
Thank you very much for your feedback, much appreciated.

10/10 優異

Pierre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
World traveller
Perfect
於 2019 年 5 月住了 1 晚
FO Team 於 2019年5月29日的回應
Thank you very much for your feed back.

10/10 優異

Shiralee

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 8 月住了 1 晚
Jennifer 於 2018年8月18日的回應
Dear Shiralee, Thank you very much for choosing to stay with us and we glad you enjoyed your stay with us. We look forward to have back again. Kind regards

10/10 優異

juha (turku)

讚好：整潔度、職員與服務和住宿狀況
Wonderful
Great staff, beautiful decoration, located in a quiet area, too hard beds
Jennifer 於 2018年1月2日的回應
Dear Juha, Thank you very much for the feedback and we look forward to having you coming back to stay with us in the nearest future. enjoy the rest of your holidays in South Africa.

6/10 一般

真實旅客

Disappointed
Heard so much about this hotel, but didn't quite live up to its reputation, beautiful building and decor but lacks atmosphere. We had to search for staff to serve us a pre dinner and post dinner drink! Think more staffing is required.
Annelice 於 2017年3月14日的回應
Dear Sir/Madam, Thank you very much for your constructive feedback. This will help us to improve our standards and guest expectations. Hope to see you soon staying with us. Kind regards Annelice

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度