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西蒙鎮碼頭酒店的評價

3 out of 5
西蒙鎮碼頭酒店
Jubilee Square St Georges Street, Simon's Town, Cape Town, Western Cape

評價

9.0

卓越

10 分評分，優異；271 則評價中有 138 則" "
8 分評分，不錯；271 則評價中有 111 則" "
6 分評分，一般；271 則評價中有 18 則" "
4 分評分，欠佳；271 則評價中有 3 則" "
2 分評分，很差；271 則評價中有 1 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

2/10 很差

zeng jing lin

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Rachel

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wow! Had the most amazing stay, everything was wonderful! Highly recommended
於 2024 年 4 月住了 1 晚

10/10 優異

Peter

讚好：整潔度、職員與服務、設施服務和住宿狀況
Roshana the lady at reception was friendly and accommodating. I turned up at 11pm steaming and was offered sherry which helped me sleep! She was so nice and made the stay all that more special. Special compliments to her. Peter
於 2024 年 3 月住了 2 晚

8/10 不錯

Jannis (Troisdorf)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Free parking if you are lucky. Tricky to find the entrance, just drive on the big parking space on the right hand of the building and ask the Security wheee to go. Could be cleaner here and there but nothing to worry about.
於 2024 年 2 月住了 1 晚

8/10 不錯

Heidrun

讚好：整潔度和職員與服務
Super Frühstück
於 2024 年 2 月住了 2 晚

8/10 不錯

Ben

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Heerlijk hotel gelegen aan de haven en pal in het centrum. Enige nadeel was dat er geen lift was in het hotel
於 2024 年 1 月住了 1 晚

8/10 不錯

Reshani

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

8/10 不錯

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Well recommended
Great hotel with superb staff! Unfortunately the water supply was lost during the last two days of our stay. No showers or toilets working - the staff did all they could to help.
於 2023 年 12 月住了 3 晚

10/10 優異

Frank

於 2023 年 12 月住了 1 晚

10/10 優異

Adeeb

於 2023 年 11 月住了 3 晚

10/10 優異

Eric

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Recommanded
Perfectly located with a well trained staff. Nice welcome in this quiet hotel. I recommand.
於 2023 年 11 月住了 2 晚

8/10 不錯

Mona

讚好：整潔度和職員與服務
The night manager who checked us in was very helpful, courteous, and friendly. The room was clean but smelled too much of cleaning fluids. Beautiful views.
於 2023 年 10 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Sara

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely stunning view of the harbor! The staff is incredible from reception to housekeeping. Our room was ready early and they were so kind and helpful. The hotel is located just above what Sauvers, which became our favorite restaurant from the first night. Definitely recommend the boat company whale tour if you have a chance. Just across the street at cafe Pescado we had one of the best burgers (house made patties). We will definitely recommend to anyone and look forward to coming back.
於 2023 年 7 月住了 3 晚

10/10 優異

Luciano Romeo

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location great food
Fantastic location and view and excellent service, Berthas restaurant serve fantastic fish at a fantastic price
於 2023 年 7 月住了 3 晚

10/10 優異

carole

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯

Work

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Great staff!!
The hotel itself is ideally located and the staff are super helpful and can’t do enough for you. What let’s it down is the state of disrepair, particularly the fact that the key card machine is broken so every time you want to access your room a member of staff has to let you in.
於 2023 年 5 月住了 7 晚

10/10 優異

Frances

讚好：整潔度、職員與服務和客房舒適度
Good value for money
Perfect location, central, easy walking with restaurants nearby. View was spectacular. Wonderful helpful and friendly staff. Definitely worth a visit.
於 2023 年 5 月住了 1 晚

10/10 優異

Caitlin

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Had a lovely one night stay at Simon's Town Quayside Hotel. The hotel is very conveniently located near the dock where all tours leave from - kayaking, shark diving, etc. - as well as several restaurants. Staff was friendly upon arrival and room was comfortable with a view of the harbor.
於 2023 年 4 月住了 1 晚

10/10 優異

pitchaya

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Goid Memory in Saimon Town
Good Service ..Good meals...best position in Simon Town...but have to concern about save electricity period ( about 4 hours per days )
於 2023 年 4 月住了 2 晚

8/10 不錯

Albert (Achim)

讚好：職員與服務、設施服務和住宿狀況
gut
於 2023 年 4 月住了 2 晚

10/10 優異

Patrik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 5 晚

8/10 不錯

Crister

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cape peninsula and penguins around the corner
Nice place for a stay close to the cape peninsula and boulders bay penguins
於 2023 年 3 月住了 1 晚

6/10 一般

Jan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I would say it was pleasant but not exceptional again a stop over.
於 2023 年 1 月住了 1 晚
GM 於 2023年2月17日的回應
Thank you for completing a post stay review. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely little hotel with ocean views.
Loved our stay here. From the moment we arrived we were welcomed by the two lovely ladies on reception. The room was modern and ours had a balcony with great views over the ocean. It's located right in the centre of Simon's Town with lots of restaurants and cafes very close. A 5 minute drive to Boulders beach where you can see all the penguins. Definitely recommend and pay the little extra for the balcony room.
於 2023 年 2 月住了 2 晚
GM 於 2023年2月17日的回應
Thank you for your words of appreciation. We are delighted to receive your compliments and we will certainly congratulate the STAFF you commended for their exemplary service. It was our pleasure to accommodate you, and your interest and loyalty are truly invaluable to us. Please feel free to contact me personally for any assistance you may require from our side in future. We look forward to welcoming you again!

10/10 優異

Patricia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect small hotel with amazing staff.
From the minute we arrived we were greeted by wonderful staff. Their friendly professional attitude was just delightful. The room we had was with a balcony and couldn’t be better. Views to love. I really can’t rate this place higher and 80% was due to perfect staff. Thank you, we will return.
於 2023 年 1 月住了 4 晚
General Manager 於 2023年1月25日的回應
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usI am delighted to hear that the STAFF were so friendly and efficient. Your commendations of are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

8/10 不錯

Dae

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Had a fantastic time. Load shedding caused some issues but we were prewarned
於 2023 年 1 月住了 1 晚
General Manager 於 2023年1月25日的回應
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usGUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

6/10 一般

Francois

家人同遊
讚好：整潔度和職員與服務
The view is incredible. The staff so wonderful and on top of everything. The lovation is incredible. The furniture in the room was old and worn. The bed was quite hard. There was no hot water pressure in the shower on our floor (3).
General Manager 於 2023年1月25日的回應
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usI am delighted to hear that the STAFF were so friendly and efficient. Your commendations of are highly valued, and I wish to assure you that we have congratulated them for doing such an outstanding job!GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon.With Kind RegardsTamaryn du Toit

10/10 優異

Caren

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved the view from our bedroom.Breakfast was amazing!
General Manager 於 2023年1月25日的回應
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usGUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

10/10 優異

Ingrid

於 2023 年 1 月住了 2 晚

8/10 不錯

Gustav

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Satisfied
Good location. Breakfast restaurant really good! Some sounds from outside in the evening. A load shedding light woke us up in the night
於 2022 年 12 月住了 2 晚
General Manager 於 2023年1月25日的回應
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usGUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

8/10 不錯

Frank

10/10 優異

Steph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great getaway!
Loved our stay! The room was nice and the view was very lovely of the harbor! The staff was incredibly accommodating and fun to interact with! Even gave us special honeymoon bottle of wine and treats! We did see a baboon on the deck which was an added bonus! :) highly recommend!
於 2022 年 11 月住了 2 晚
General Manager 於 2023年1月25日的回應
Thank you for taking the time to post a review and write down your additional positive feedback after your recent stay with usWe arranged the baboon as a special treat for you :-)GUEST feedback is imperative for us to ensure that we are meeting and exceeding our GUESTS’ expectations. Your comments are therefore much appreciated, and we hope to have the privilege of welcoming you again soon. With Kind RegardsTamaryn du Toit

8/10 不錯

Soerajadebie Joyce

讚好：整潔度、職員與服務、設施服務和住宿狀況
Ik had na 4 dagen een andere KAMER met balkon prachtige uitzicht de zee en de bergen heb echt genoten van mijn verblijf hier .
於 2022 年 10 月住了 7 晚

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would stay again, but longer Staff Balcony View View from bed is nice when chilly out TV Room, outstanding Bath Mini fridge Location for restaurants, shops, ATM Bed Will hold luggage before check in - A bit of noise at night, people, cars Rolling black outs, but not a big deal Difficult to control water temperature in shower
於 2022 年 9 月住了 2 晚
General Manager 於 2022年10月12日的回應
Thank you for taking the time to post a review after your most recent stay.We do hope to have you back again- for longer period :-)With Kind Regards

8/10 不錯

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚

10/10 優異

Tara

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful Simon's Town retreat.
Very nice place, excellently located for all Simon's Town's attractions. The harbour is a stunning view. The beds are very comfortable and the room nicely appointed. Highly recommend. There are plenty of restaurants nearby serving all day and the hotel is about a 10 minute walk to Boulder's Beach for the penguins
於 2022 年 8 月住了 5 晚
General Manager 於 2022年9月5日的回應
Thank you for the wonderful review, we are simply delighted to hear that you had such a fabulous time with us.We do look forward to hosting you again in the future.Best RegardsSTQH Management

6/10 一般

Harald

於 2022 年 6 月住了 1 晚
General Manager 於 2022年7月13日的回應
Thank you for your valued review and feedback. Best Regards Tamaryn du Toit

10/10 優異

Kudzai

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Amazing
It was awesome
於 2022 年 6 月住了 1 晚
General Manager 於 2022年6月14日的回應
Thank you for the great review, we are delighted you had such a fabulous stay. Best Regards Tamaryn du Toit

10/10 優異

Carl

於 2022 年 4 月住了 2 晚
GM 於 2022年6月6日的回應
Thank you for the review, we are delighted to know that you had such a fabulous stay with us. We do hope to be able to welcome you back to the hotel in the future. With Kind Regards Tamaryn du Toit General Manager

8/10 不錯

Arthur

伴侶同遊
讚好：整潔度和住宿狀況
Windows not very good. So the rooms on the street side are noisy.
於 2022 年 2 月住了 1 晚

10/10 優異

Susan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 2 月住了 2 晚
DGM 於 2022年2月23日的回應
Thank you for the great review, I will share this with my team. With Kind Regards Simon's Town Quayside Hotel

8/10 不錯

David Ian

商務旅客
讚好：整潔度和職員與服務
不滿：客房舒適度
The mattress was most disappointing
於 2021 年 8 月住了 1 晚

8/10 不錯

真實旅客

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Beautiful and tasteful renovation of a classic quayside building. Well situated to shops and harbourside restaurants.
於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Ligging aan de haven top. Kamer met zicht op de haven hadden wij
於 2020 年 2 月住了 3 晚
DGM 於 2020年4月1日的回應
Schönen Tag, Vielen Dank, dass Sie sich die Zeit genommen haben, das Aha Simon's Town Quayside Hotel nach Ihrem letzten Aufenthalt bei uns zu überprüfen. Wir freuen uns zu hören, dass Sie im Hotel eine wundervolle Erfahrung gemacht haben. Wir müssen die Möglichkeit haben, Sie in Zukunft wieder im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Tamaryn du Toit Stellvertretender Geschäftsführe

10/10 優異

Gerhard

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Schönes Hotel, zentral gelegen, toller blick auf den Hafen. Personal freundlich und zuvorkommend. Nachteile: Parkplätze etwas knapp. Mit zwei Paaren keine Zimmer nebeneinander bekommen.
於 2020 年 2 月住了 1 晚
DGM 於 2020年4月1日的回應
Schönen Tag, Vielen Dank, dass Sie sich die Zeit genommen haben, das Aha Simon's Town Quayside Hotel nach Ihrem letzten Aufenthalt bei uns zu überprüfen. Wir freuen uns zu hören, dass Sie eine wundervolle Erfahrung im Hotel gemacht haben und unser Personal so freundlich fanden. Wir sind stolz darauf, allen unseren Gästen erstklassigen Service zu bieten. Wir müssen die Möglichkeit haben, Sie in Zukunft wieder im Hotel begrüßen zu dürfen. Mit freundlichen Grüßen Tamaryn du Toit Stellvertretender Geschäftsführer

10/10 優異

Ewa

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Strålande bra!
Rummet var exakt som utlovats, strålande fint! Vi blev uppgraderade med balkong vilket förhöjde besöket ytterligare. Frukosten serverades på en restaurang i samma hus. Menyn var generös och hade lite extra rolig utformning.
於 2020 年 1 月住了 2 晚
ShavonneC 於 2020年1月31日的回應
Kära Ewa, Tack för din 10 av 10 recension efter din vistelse på aha Simon's Town Quayside Hotel. Jag är glad att din vistelse hos oss mötte och överträffade dina förväntningar. Rummen är verkligen fantastiska. Jag är glad att din kostnadsfria uppgradering var möjlig under dina resdatum, så att vi kunde lägga till något speciellt till ditt besök. Jag hoppas att du väljer aha Simon's Town Quayside Hotel om du har en annan möjlighet att återvända till Sydafrika. Med vänliga hälsningar, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel

8/10 不錯

Leanne

讚好：整潔度、職員與服務和住宿狀況
Nice stay but twin beds not ideal.
We had a nice stay at aha Simon's Town. The rooms were clean and had the usual toiletries and water you would expect, and the breakfast downstairs was good. The only issue about our stay was we booked a double room via Hotels.com (selecting either double or 2 x single beds at checkout) which was just a preference. When we arrived, there were only twin rooms available. To add more confusion, the hotel's own literature in the room says that all rooms have kingsize beds? More clarification needed over beds and just to make aware you may get twin beds when booking double.
於 2020 年 1 月住了 2 晚
ShavonneC 於 2020年1月29日的回應
Dear Leanne, Thank you for taking the time to rate and review your recent stay at aha Simon's Town Quayside Hotel. Please accept my sincere apologies for the oversight around your bed configuration and request. This is not the experience we wish to leave our guests. We do offer some rooms with twin beds as we found this to be a huge market. I have addressed your feedback with the reservations team to ensure all requests are acknowledged to ensure 100% guest satisfaction! I have noted your bed preference to your guest profile and will ensure your request is acknowledged should you return for another visit. With kind regards, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel

8/10 不錯

Ramin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 1 晚
ShavonneC 於 2020年1月29日的回應
Dear Ramin, Thank you for taking the time to rate your stay at aha Simon's Town Quayside Hotel. We appreciate your 8 out of 10 score. I hope we will have the pleasure of welcoming you back again soon. With kind regards, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Waterfront location with beautiful view at the heart of town. Breakfast was perfect (made hot upon order).
於 2019 年 12 月住了 1 晚
Shavonnec 於 2020年1月29日的回應
Dear Anonymous, Thank you for taking the time to review your stay at aha Simon's Town Quayside Hotel and provide your feedback. I am delighted our views and location met and exceeded your expectations. The breakfast offering is indeed perfect, offering guests a really nice variety. I do hope you will have another opportunity to return and enjoy aha Simon's Town Quayside Hotel again. With kind regards, Shavonne Coetzer General Manager aha Simon's Town Quayside Hotel