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開普敦里茲酒店

4.0 星級住宿

The Ritz Cape Town

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評價

6.8 分，滿分 10 分，

人氣設施服務

  • 泳池
  • 包早餐
  • 免費 Wi-Fi
  • 餐廳
  • 空調
  • 提供車位
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類似住宿

總統套房, 2 間臥室, 山景 (2 Bedrooms) | 浴室 | 獨立浴缸及淋浴設備、雨淋花灑、名牌梳洗用品、風筒
泰姬陵開普敦酒店
開普敦市中心
  • 泳池
  • 浴缸
  • SPA
  • 免費 Wi-Fi
9.6 分 (滿分為 10 分)，完美，1,004 則評價 篇評價
現售 HK$1,369
合共 HK$1,590
連稅及其他費用
6 月 14 日 - 6 月 15 日
泰姬陵開普敦酒店
比較類似的住宿

政策

退房

於 11:00 前退房
延遲退房服務按供應情況提供
延遲退房需額外付費

特別入住指示

住宿前台職員將親自迎接旅客到埗
由住宿提供的資訊可能會使用自動翻譯工具翻譯。

如何進入住宿

接待處有人當值

寵物

不可攜帶寵物

小童與加床

歡迎兒童入住

此住宿接受以下付款方式

重要資訊

可選額外設施服務費用

  • 自助泊車：每日 ZAR60
  • 延遲退房需額外付費 (視乎供應情況而定)

住宿可能尚有其他額外收費。上述收費及按金不包括稅項，金額亦可能會有所變動。

注意事項

如有額外房客入住，住宿會依照其規定收費。
住客登記入住時或須出示由政府簽發附有相片的證件，以及提供信用卡、扣帳卡或繳交按金以備雜費之用。
住宿無法保證一定能滿足住客的特別要求，須視乎住客登記入住時的供應狀況，住宿亦可能會加收費用。
住宿接受以信用卡付款。
不保證可提供無噪音客房。
請注意，不同國家和住宿的文化和旅客政策或會有所不同，顯示的政策由住宿提供。

其他須知

住宿設有相連房/相鄰房，但需視乎供應情況而定，住客可致電預訂確認中的電話號碼向住宿提出要求

常見問題

開普敦里茲酒店是否設有泳池？

是，此住宿設有室外泳池。

開普敦里茲酒店是否寵物友善住宿？

否，此住宿恕不接待寵物。

開普敦里茲酒店的泊車位收費多少？

此住宿有提供自助泊車服務，費用為每日 ZAR60。此住宿有提供延長泊車服務，並酌量收費。此住宿提供有限泊車位。

開普敦里茲酒店的登記入住時間是？

登記入住結束時間：任何時間。

開普敦里茲酒店的退房時間是？

退房時間為 11:00。此住宿有提供延遲退房服務，並酌量收費 (視乎客房供應情況而定)。

開普敦里茲酒店位於哪裡？

此適合家庭入住的酒店位於開普敦，在海邊，距離海角長廊和桌山國家公園不到 10 分鐘腳程。步行 15 分鐘即可到達米爾頓灣泳灘和綠角公園。

我可否免費取消預訂，並獲發全額退款？

是。此住宿的指定房價計劃可免費取消，提高旅遊彈性！有關任何豁免條款或相關規定的詳情，請瀏覽我們網站上的住宿取消政策。

評價

的評價

6.8

6.8

整潔度

7.8

地點

7.2

職員與服務

5.6

住宿狀況
10 分評分，優異；313 則評價中有 66 則
8 分評分，不錯；313 則評價中有 89 則
6 分評分，一般；313 則評價中有 88 則
4 分評分，欠佳；313 則評價中有 32 則
2 分評分，很差；313 則評價中有 38 則

評價

真實評價

8/10 不錯

TWer

讚好：整潔度、職員與服務和客房舒適度

wonderful ocean view

Only 300 meter to beach and the Main Road have all kind of business for daily need and eat-out. I could see the beach from my room. The staff were very friendly and helpful. The room was neat and clean. Only problem was transportation. There were buses but the system was not easy to use for people not familiar with the city, hence it was necessary to rely on hired transportation. Luckily, it was not very far from City Center.
真實評價

10/10 優異

Danilo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Maravilhoso!

Matavilhoso! À vista do quarto e do restaurante principalmente é de tirar o fôlego!
於 2018 年 5 月住了 1 晚
真實評價

10/10 優異

Kon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nicely modernised hotel in a good location

We spent a couple of days in Cape Town and the Ritz was the perfect home base. The interior is very nice and the team extremely friendly.
於 2018 年 5 月住了 5 晚
真實評價

6/10 一般

Isabella

讚好：職員與服務和客房舒適度

Café ruim e concierge desonesto

O quarto era muito confortável, porém o café da manhã deixa muito a desejar. Além de ser confuso e muito demorado. Eles nos dão um cardápio com poucas opções, e em todas as vezes ficamos aguardando mais de 30 minutos pela espera do prato. Sendo que o hotel estava totalmente vazio. Além disso sempre vinha faltando algo no prato. Além disso, o concierge não é honesto, seu nome é Sadick. Eu e meu marido solicitamos um táxi pois iríamos conhecer um restaurante bem famoso chamado Mama África, pedimos ao hotel que solicitasse o táxi. Enquanto aguardávamos o concierge Sadick veio em nossa direção se apresentou e perguntou onde íamos. Explicamos e ele nos disse com toda a certeza que o restaurante havia falido e nos indicou um outro. No momento ficamos satisfeitos pela ajuda. Porém quando chegamos ao outro restaurante o “taxista” amigo do concierge nos cobrou R200 de uma corrida que normalmente era R35. Além disso descobrimos dias depois que o restaurante que queríamos ir ainda estava aberto. Ele é desonesto e trapaceiro.
於 2018 年 5 月住了 4 晚
真實評價

8/10 不錯

Alexandre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel muito bem localizado. Foi todo reformado o quarto é muito bom e a vista também. O serviços e atendimento bom e café da manhã muito bom.
真實評價

10/10 優異

Cheryl

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Fabulous!

We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
於 2018 年 3 月住了 14 晚
真實評價

8/10 不錯

Johana

讚好：職員與服務、住宿狀況和客房舒適度
Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.
真實評價

2/10 很差

Lisa

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

DO NOT STAY HERE, THEFT!!

Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a “complimentary” dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldn’t go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned don’t drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
於 2018 年 2 月住了 1 晚
真實評價

10/10 優異

Madeleine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Supernöjd!

The Ritsz hade en fantastisk service, personalen hjälpte oss med restaurangbokningar, tips på aktiviteter, kollade vädret och var väldigt om sig och kring sig för oss.
真實評價

4/10 欠佳

真實旅客

讚好：整潔度
不滿：職員與服務

Newly renovated Ritz misses the mark

No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal. Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.
於 2018 年 3 月住了 1 晚
真實評價

10/10 優異

Berkis

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Excellent Staff

Sadick is an outstanding concierge. he was very attentive to all our needs and went above and beyond to make sure all needs were met. He greeted us every morning with a warm and inviting greeting. The Restaurant and Bar staff was awesome, the Manager was informed that I was lactose intolerant, he immediately walked to the local store and bought soy milk that would last my entire stay. The staff at the revolving restaurant were excellent, specially our waitress. South Africa was on our bucket list, however, our experience, because of the staff, has turned it into a place we will visit again.
於 2018 年 2 月住了 5 晚
真實評價

2/10 很差

Monti

不滿：整潔度、職員與服務和客房舒適度

Money stolen from my room

Safety box was not functional upon my arrival. My mistake, I left my money inside my luggage. Unfortunately housekeeping stole money out of my bags. The next day I informed Reception and asked them NOT to let anyone into my room. However when I came back at night the room was cleaned and housekeeping has been there again despite my earlier note. Stay there at your own risk.
於 2018 年 2 月住了 3 晚
真實評價

6/10 一般

Jan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Nice hotel good location friendly helpful staff

Only there for one day & night, Inside building works where noisy. Safe in room you could just pick up and walk out with it. Unfortunate couldn’t use pool due to drought & rain
於 2018 年 2 月住了 1 晚
真實評價

8/10 不錯

Oscar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Renovering genomförd med lite fuskhantverk. Men väldigt fint och trevlig serviceminded personal. Väldigt fin frukost, restaurang och poolbar.
於 2018 年 2 月住了 2 晚
真實評價

6/10 一般

真實旅客

讚好：整潔度和住宿狀況

Does not quite live up to expectations.

Fridge was installed during the stay(!); no information material available; not possible to borrow an iron; unwelcoming lobby; quite friendly staff; room very small; bathroom with see-through glass wall (please stop this nuisance; it's spreading); fantastic views; food ok and not overly priced; grocery shop + pharmacy nearby; charged twice for the same dinner. No chance to experience the top-floor restaurant - spaces should really be kept open exclusively for guests - and it seems the pool was available to members of the general public, if so, it's highly unsuitable. It's small enough as it is.
於 2017 年 12 月住了 4 晚
真實評價

2/10 很差

bassey

讚好：整潔度
不滿：住宿狀況和客房舒適度

Must read about hotel

This is by far the most disappointing Hotel I have ever been to in my life!!! And I have traveled the world. 1. The hotel is undergoing renovation which cause a terrible nuisance. 2. The room service is extremely poor. If you are expecting the normal room service in a room, don’t bother. 3. My first day at the restaurant, they served a stale salmon. Because there aren’t as much guest in the hotel, the quality of food is in question. 5. There is only one functional elevator in the hotel. One day, I had to walk down the stairs from the 15th floor because the elevator wasn’t working. 6. To crown it all, there wasn’t hot water in the room. I was unable to take a shower for two days because of this. 7. The hotel room is actually nice and it is cleaned regularly obviously because there isn’t traffic in the hotel. 8. The staff at the hotel are quite non-challant, you could wait up to 30mins before any one attends to you in your room. 9. Overall, don’t stay in this hotel as it is undergoing renovation which have reduced the functionality of the rooms.
於 2017 年 12 月住了 3 晚
真實評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

They really don't care about the customer.

First the hotel is close under construction and nobody contacted me telling me that, so I arrived from the airport and they were not receiving customers. They sent me to a far away "hotel" really bad taking advantage because I'm sure they paid very little for that place Where I was ROBBED while I was out! If Ritz really care about their customers they would contact you first or they would put you in a better/safe place NOT in a chipper place so they could have more profit on top!
真實評價

6/10 一般

Flávio

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

VOLTARIA

Hotel bem localizado, atualmente em reforma mas não comprometendo a estadia .... Quartos limpos e confortáveis. Próximo à ampla rede de restaurantes e comércio ao redor. Recepção bem atenciosa.
真實評價

10/10 優異

Michael & Sonia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Best room in town.

From our arrival, through to our departure, we had a positive experience. No complaints. Our room on the 19th floor gave us wonderful views. The dual aspect room meant that we could see sunrise and sunset. Our double room had recently been renovated, and was very acceptable. Some floors were still being renovated, and two of the four lifts were reserved for contractors. This was very well managed and we did not experience any inconvenience.
真實評價

8/10 不錯

S A

讚好：整潔度、職員與服務和客房舒適度

My stay in the Ritz

Excellent service with wonderful friendly staff. Although the towels were old it was crisp and clean. I would love to have a comfortable chair in the room where you can sit especially if you stay for longer than a week.
真實評價

10/10 優異

kashiefa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

awesome/amazing

It was a great stay I have stayed at many places and the Ritz is top of my list I saw reviews of the place and I might add its so not true the staff the atmosphere the food everything was absolutely amazing.
真實評價

4/10 欠佳

真實旅客

讚好：職員與服務
不滿：整潔度和住宿狀況

Great staff

The Hotel is old,but the staff that works there are great!They are super friendly and helpful!
真實評價

6/10 一般

C

不滿：整潔度和客房舒適度
The first day the room was not good at it was damp the carpet was smelling and its was so small for 4 adults also their cupboards was full od dust we complained and they moved us to another room its better than that nice view but the problem we had is when we woked up on Monday Morning and the water was cold.Also their room has no twin plugs we had to go and buy for ourselves to able to charge our phones
真實評價

6/10 一般

Vuyiseka

讚好：職員與服務

Rejuvenating

We enjoyed our stay and had lots of fun together. Though the rooms weren't really up to our standards, the staff were amazing.
真實評價

4/10 欠佳

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

insatisfaction

hôtel très vétuste, gros probleme d humidité, d isolation et d insonorisation dans les chambres.cadre peu agréable en dépit d une bonne implantation géographique (vue mer,montagne)