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蘋果店吉爾斯頓莊園酒店的評價

5 out of 5
蘋果店吉爾斯頓莊園酒店
Gileston Manor, St. Athan, Barry, Wales

評價

9.0

卓越

10 分評分，優異；19 則評價中有 13 則" "
8 分評分，不錯；19 則評價中有 4 則" "
6 分評分，一般；19 則評價中有 1 則" "
4 分評分，欠佳；19 則評價中有 1 則" "
2 分評分，很差；19 則評價中有 0 則" "

9.4/10 

整潔度

8.4/10 

職員與服務

10/10 

設施服務

9.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Jan

於 2023 年 11 月住了 1 晚

10/10 優異

Jessica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Mollie 於 2023年11月5日的回應
Hi Jessica, Thank you so much for leaving us a review. We would love to welcome you back to Gileston Manor soon. Kindest Regards, Mollie

10/10 優異

David

於 2023 年 6 月住了 1 晚

10/10 優異

Alex

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 1 晚

8/10 不錯

Chris

讚好：整潔度和住宿狀況
不滿：職員與服務
Good but not 5*
Overall, the accommodation was lovely – not five-star luxury that we’d expected for the price, but we had a lovely trip away. Fridge is very noisy which resulted in a restless sleep on both nights. There was noise from the neighbouring room - you can clearly hear talking from there. No details provided on COVID precautions anywhere in the room. Initially there wasn’t anything to recognise we’re staying for our honeymoon - despite mentioning this on our booking. When we mentioned this on the check-in survey we came back to a congratulations card and a bottle of bubbly which was appreciated. The apartment was Very clean and well appointed. Bed is comfy but could do with different pillow options. Grounds are very impressive and lovely setting right on the Glamorgan coastline. Suggestions for improvement include: 1. Different pillow options, especially as the bed is so firm with the memory foam mattress 2. Better information pack - some of the content was out of date, including the WiFi, key safe box. It would’ve been helpful to have things like taxi numbers, menus from the local pub, or recommendations on the local area. There was some information in the book but it wasn’t exhaustive. Whilst I understand that it is self-contained accommodation, providing more than just a pint of milk on check-in would be reasonable, especially for the cost paid for the accommodation. How about some simple breakfast items, or just some local biscuits to have with a cuppa.
於 2021 年 6 月住了 2 晚

6/10 一般

Hayley

讚好：客房舒適度
不滿：整潔度和住宿狀況
於 2020 年 12 月住了 1 晚

10/10 優異

真實旅客

於 2020 年 10 月住了 1 晚

10/10 優異

Timothy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful place to stay
This place was fabulous, the grounds were stunning and the August Pop up bar in the garden was an added bonus. The Applestore was very luxurious and we were made welcome by all staff. Will certainly return and recommend highly.
於 2020 年 8 月住了 1 晚
Wendy 於 2020年8月14日的回應
Thank you for your kind review, we're thrilled that you enjoyed your stay at Gileston Manor and hope to see you again in the future. Best Wishes Gileston Manor

4/10 欠佳

Glen (South Wales)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
We booked and paid for the Apple Store but on arrival, we dialled the provided number to get the key code, to then be told that we won’t be staying at Apple Store and we will be staying at the Stables. Even though all of my email confirmations even confirm that I will be staying at the Apple Store, they still said that it was fully booked for the duration of our stay. Although we were disappointed at first, the Stables was a lovely place. The accommodation, facilities and cleanliness was amazing. Would love to stay again. Just disappointed that the place we were staying at wasn’t what we thought we paid for.
於 2020 年 8 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
What an amazing place.
We used it for a business trip for convenience due to limited availability in the area during the Covid restrictions. However, the property is so nice it would be more fitting as a honeymoon suite or couples getaway.
於 2020 年 7 月住了 1 晚
Wendy 於 2020年7月8日的回應
Thanks for your lovely review, we have a number of corporate clients who enjoy a little luxury whilst they are away for work. We do use the Apple Store as our bridal suite when we host weddings. We look forward to welcoming you to Gileston Manor again in the near future.

8/10 不錯

Rhys

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Apple Store
Had a great nights stay, stunning room in a stunning location - only down sides would be the stairs to the bathroom on the 1st floor and the lack of privacy in the bathroom - would stay again!
於 2020 年 7 月住了 1 晚
Wendy 於 2020年7月8日的回應
Thanks for your lovely review. We look forward to welcoming you to Gileston Manor again in the near future.

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
By far one of my favourite spots in the entire UK
This was my second stay at the property within the past two weeks. First of all - thank you for still being open for key workers. This time I stayed at The Applestore. Very well equipped kitchen and really comfortable bed. I really liked the bathroom upstairs. Very spacious apartment, perfectly blending spirit of the past with modern design. By far one of my favourite places in the entire country.
於 2020 年 4 月住了 1 晚
Wendy 於 2020年6月15日的回應
Thank you so much for your very kind review. We look forward to you staying with us again in the future Best Wishes Gileston Manor

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Really nice place, had a amazing time
於 2020 年 4 月住了 1 晚
Wendy 於 2020年4月21日的回應
Thank you for your fantastic review. We're so pleased you enjoyed your stay at Gileston Manor and hope you stay with us again soon. Best Wishes Gileston Manor

8/10 不錯

Edward

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the property itself is absolutely stunning, it's comfortable with easy access to the nearest beach and in a quaint little village. The only thing that let it down was that the check in email could've been sent earlier as it was missed and checking in was a longer process because of this. Also, for the money we paid, it would've been nice to have a few more little things included such as bubble bath for the amazing bath as we had to go out and fetch this. That's probably just being particularly picky though, overall it was a beautiful stay.
於 2020 年 2 月住了 1 晚
Wendy 於 2020年2月23日的回應
Hi, thank you for your kind review, its lovely to know that you had a lovely stay with us. With regards to the welcome email, this is sent five days before your arrival, we are sorry if this was not soon enough, there is also bath and shower gel provided in all our rooms, however we take on point your comment and will provide a sperate luxurious bubble bath specifically for the bath going forward. Thank you again and we hope to welcome you to Gileston Manor again in the future. Best Wishes Gileston Manor

8/10 不錯

C holder

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Beautiful accommodation
An amazing room, simply beautiful. My only issue was arriving in the dark and not being able to find my accommodation. Wandering around the car park looking at doors. The Apple Store is through a gate and up some stairs. You really need a sign post to direct people to it. As there is no reception at the property I tried to call for help but there is no phone signal. An annoying start to a lovely stay.
於 2019 年 10 月住了 1 晚
Wendy 於 2019年10月21日的回應
Thank you for your feedback we're thrilled to hear you had an amazing stay with us. We are in the process of putting up some signs to direct guests, so this will be resolved very soon. We look forward to you staying with us again soon,

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Beautiful surroundings and property. Welcoming owner.
於 2019 年 9 月住了 1 晚
Wendy 於 2019年9月19日的回應
Thank you so much for your lovely review. We're thrilled that you enjoyed your stay at Gileston Manor and we hope to welcome you again in the future. Best Wishes Gileston Manor

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hosts and a magnificent place to stay, so beautiful, awesome, somewhere very special to stay and great history. Cannot rate it more highly, a must stay and not far from Cardiff airport.
於 2019 年 8 月住了 1 晚
Wendy 於 2019年9月5日的回應
Hi, Thank you very much for your lovely review. we're glad you enjoyed your stay at Gileston Manor and hope to see you again Best Wishes The Team at Gileston Manor

10/10 優異

真實旅客

讚好：職員與服務、設施服務和住宿狀況
Beautiful place would vist again lovely staff lovely grounds
於 2019 年 8 月住了 2 晚
Wendy 於 2019年9月5日的回應
Hi, Thank you very much for your lovely review. we're glad you enjoyed your stay at Gileston Manor and hope to see you again Best Wishes The Team at Gileston Manor

10/10 優異

Nicholas

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A little gem
Amazing find! A superbly comfortable and well equipped studio in delightful surroundings. Hosts fantastic. Would not hesitate to stay again ( in fact we probably will!)
於 2019 年 6 月住了 5 晚
Wendy 於 2019年7月11日的回應
Thank you so much for your lovely review, we're really pleased you enjoyed your stay at Gileston Manor and we look forward to welcoming you again in the future.