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泰酒店的評價

3.5 out of 5
泰酒店
M4 (J23a), Wales 1 Business Park, Newport, Wales

評價

8.8

優異

10 分評分，優異；1005 則評價中有 548 則" "
8 分評分，不錯；1005 則評價中有 315 則" "
6 分評分，一般；1005 則評價中有 86 則" "
4 分評分，欠佳；1005 則評價中有 43 則" "
2 分評分，很差；1005 則評價中有 13 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

9.0/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Keeley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely and clean and comfortable. Friendly staff.
於 2024 年 5 月住了 2 晚

10/10 優異

Heather

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place to stay.
於 2024 年 5 月住了 1 晚

10/10 優異

Shaun

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, modern and comfortable hotel
於 2024 年 5 月住了 1 晚

4/10 欠佳

Dan

讚好：整潔度
不滿：職員與服務
於 2024 年 4 月住了 1 晚
Alex Burt - Operations Manager 於 2024年5月2日的回應
Thank you for your review.

8/10 不錯

Neil

讚好：整潔度、職員與服務和住宿狀況
The dining was restricted to one outlet, the food was good but limited in choice.
於 2024 年 4 月住了 3 晚
Alex Burt - Operations Manager 於 2024年5月2日的回應
Thank you for taking the time to review our hotel. I am sorry that you felt that the dining was restricted. We do have Sawyers Bar and Grill across the road but Magor/Caldicot have a great offering of pubs and restaurants to explore too. We hope to welcome you back in the near future!

8/10 不錯

John

親子同遊
Should have room service no room service is provided need to go out of the hotel for lunch and dinner
於 2024 年 4 月住了 1 晚
Alex Burt - Operations Manager 於 2024年4月19日的回應
Thank you for taking the time to send us your review. I am sorry that not having an option for room service had an impact on your stay but i hope you stay with us again in the near future!

4/10 欠佳

Will

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Alex Burt - Operations Manager 於 2024年4月19日的回應
Thank you for your review.

10/10 優異

Stephanie

讚好：整潔度、職員與服務和住宿狀況
Great hotel and convenient for work
於 2024 年 4 月住了 3 晚
Alex Burt - Operations Manager 於 2024年4月11日的回應
Thank you for another great review. Hope to see you again soon.

10/10 優異

Joe

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Alex Burt - Operations Manager 於 2024年4月11日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

Mark

Surprisingly comfortable, modern, friendly staff and easy access.
於 2024 年 3 月住了 1 晚
Alex Burt - Operations Manager 於 2024年3月27日的回應
Thank you for such a lovely review. I am happy to see another great mention of our team. See you again soon.

8/10 不錯

Rosemary

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Alex Burt - Operations Manager 於 2024年4月11日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Surprisingly decent place to stay despite being right on the M4. I expected a poor venue but the hotel is modern and clean and the staff excellent. Very convenient, easy free parking and some nice villages nearby. A fantastic Indian nearby in Magor and nice village pubs too.
於 2024 年 3 月住了 1 晚
Alex Burt - Operations Manager 於 2024年3月27日的回應
Thank you for such a lovely review. We do hope to welcome you back in the near future and to hopefully try our bar and grill, Sawyers, during your next visit!

6/10 一般

Daniel

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Room dirty, only one towel, no refill on tea/coffee, sink taps low pressure and no hot water for sink
於 2024 年 3 月住了 2 晚
Alex Burt - Operations Manager 於 2024年3月27日的回應
Thank you for your review. I am sorry that your experience was hindered due to some rooming issues. I am aware that you spoke to our team during your stay and the housekeeping were quick to recitify any issues. For sustainability reasons, we keep 1 towel in the wardrobe to prevent over useage of towels, however, i am sure the team would have been happy to provide you with extra if requested.

10/10 優異

Ray

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 5 晚
Alex Burt - Operations Manager 於 2024年4月11日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

Jamie

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Awesome and staff were excellent and friendly.
於 2024 年 3 月住了 1 晚
Alex Burt - Operations Manager 於 2024年3月17日的回應
Thank you for such a lovely review. Great to see another positive mention about the team! See you again soon!

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Very good hotel
於 2024 年 2 月住了 1 晚
Alex Burt - Operations Manager 於 2024年2月24日的回應
Thank you for such a lovely review. We hope to welcome you back soon!

10/10 優異

Rob

於 2024 年 2 月住了 1 晚
Alex Burt - Operations Manager 於 2024年4月11日的回應
Thank you for your review. Hope to see you again soon!

10/10 優異

Jason

於 2024 年 2 月住了 1 晚
Alex Burt - Operations Manager 於 2024年4月11日的回應
Thank you for your review. Hope to see you again soon!

8/10 不錯

John

讚好：職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

8/10 不錯

Richard

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Always a pleasant place to stay.
於 2024 年 2 月住了 1 晚
Alex Burt - Operations Manager 於 2024年2月24日的回應
Thank you for such a lovely review. We hope to see you again soon!

10/10 優異

David

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Anju

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended ⭐⭐⭐⭐⭐
It was a random search and we had a great experience. We would highly recommend this hotel. High standard cleaninness and very helpful staff. Also cheapest hotel to stay😊
於 2024 年 2 月住了 1 晚
Alex Burt - Operations Manager 於 2024年2月8日的回應
Thank you for such a lovely review. We hope to welcome you back in the near future!

10/10 優異

Robert

於 2024 年 2 月住了 1 晚

6/10 一般

Peter

於 2024 年 1 月住了 1 晚

6/10 一般

Nathan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dont buy the breakfast
Breakfast was really bad. Save yourself the money and go to McDonalds instead. Hotel itself wasn’t that bad though.
於 2024 年 1 月住了 1 晚
Alex Burt - Operations Manager 於 2024年2月3日的回應
Thank you for taking the time to write us your review. Please be aware that we are working on ways to increase the standards of the breakfast we serve so we do hope to welcome you back in the near future.

8/10 不錯

Thomas

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Stuart

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Rob

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Comfortable bed. Well appointed room. Poor design on bathroom sliding door that wouldn’t stay closed
於 2024 年 1 月住了 1 晚
Alex Burt - Operations Manager 於 2024年1月25日的回應
Thank you for your review. Please be aware that the bathroom door issue will be looked into to ensure this does not continue to happen.

2/10 很差

Jack

不滿：住宿狀況
Constant noise and lighting coming from vents above asked to move room exactly the same problem happened.
於 2024 年 1 月住了 1 晚
Alex Burt - Operations Manager 於 2024年1月25日的回應
Thank you for your review. I am unsure why there were noises coming from the vents but please be assured we will look into why this happened.

6/10 一般

Mark

讚好：職員與服務
不滿：住宿狀況
I have stayed here a number of times since it was built and over time I have noticed that it's becoming more dated each time I've visited. The most recent visit showed the room we were given had a number of maintenance issues (bathroom door not working, mold in bathroom). In addition, we asked to change rooms as there was a buzzing noise from outside the front door. When calling reception I noticed the phone receiver was also dirty. We were given a new room by the friendly staff but the replacement bathroom also had signs of mold in the bathroom/sealant issues.
於 2023 年 12 月住了 1 晚
Alex Burt - Operations Manager 於 2024年1月25日的回應
Thank you for taking the time to write us your review. I am sorry that your stay was not up to our, nor your usual standard. Please be assured that these issues are being looked into to ensure we maintain our high standards.

10/10 優異

Bence

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A bliss of an experience
Lovely staff, clean and well equipped room. The restaurant has the best Kajun chicken I ever had.
於 2024 年 1 月住了 2 晚
Alex Burt - Operations Manager 於 2024年1月17日的回應
Thank you for such a lovely review. I am sure the kitchen team will be thrilled to hear your comments!

8/10 不錯

David

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Room and bed were very comfortable, a little bit of road noise from the motorway, but that’s to be expected given how close the hotel is to the M4. I would avoid the breakfast, it was a bit disappointing, the hash browns were soggy! Coffee was good tho! I would stay here again
於 2024 年 1 月住了 1 晚
Alex Burt - Operations Manager 於 2024年1月17日的回應
Thank you for taking the time to review us. I am sorry that you did not have a good breakfast experience. Due to the way we hot hold the food, the hash browns do pick up moisture quickly, but we do try to replenish often enough. We hope to welcome you back nevertheless.

8/10 不錯

Paul

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Eve

讚好：整潔度、住宿狀況和客房舒適度
The room was very comfortable, clean and tidy. The hotel itself was clean and quiet.
於 2024 年 1 月住了 1 晚
Alex Burt - Operations Manager 於 2024年1月10日的回應
Thank you for such a lovely review. We look forward to welcoming you back in the near future!

8/10 不錯

Gian Franco

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sostanzialmente più che positivo
L’hotel è accanto all’autostrada, posizione pertanto comoda anche per decisioni last minute, quando non si vuole più fare strada. Ampio parcheggio. Camera sufficientemente grande. Materassi comodi, ma cambierei i cuscini troppo molli. In bagno ottimi i prodotti per l’igiene, la porta di accesso è scorrevole e libera uno spazio per riporre i vestiti. Pulizia ottima, aria condizionata perfettamente funzionante e silenziosa. La colazione offre ampia scelta e i prodotti sono buoni, la sala moderna, ottimo servizio: appena i clienti si alzano dal tavolo arriva subito qualcuno a pulire. Un difetto in camera è il sistema di illuminazione poco indipendente tra i vari punti luce: ci sono poche soluzioni alternative, o si spegne tutto o si spegne parzialmente ma in un solo modo (resta accesa solo la luce vicina al letto. Ci sarebbe lo spazio per mettere una TV più grande.
於 2023 年 12 月住了 2 晚
Alex Burt - Operations Manager 於 2024年2月3日的回應
Thank you for your feedback. Please be aware that we will certainly look at your suggestions in regards to the lighting. We do hope to see you again soon.Grazie per il tuo feedback. Tieni presente che esamineremo sicuramente i tuoi suggerimenti per quanto riguarda l'illuminazione. Speriamo di rivedervi presto.

8/10 不錯

RYOJI

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 3 晚

10/10 優異

Jenni

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good stay first time back for a while convienent for work at the brewery.
於 2023 年 11 月住了 2 晚
Alex Burt - Operations Manager 於 2023年12月17日的回應
We are happy to welcome you back and i am glad to see you enjoyed your stay!

8/10 不錯

Stuart

於 2023 年 12 月住了 1 晚

10/10 優異

Gary

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very handy location, just off the M4
於 2023 年 10 月住了 1 晚
Alex Burt - Operations Manager 於 2023年12月17日的回應
Thank you for such a lovely review! Hope to see you again soon.

8/10 不錯

Navjot

於 2023 年 12 月住了 1 晚

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value for money would highly recommend
於 2023 年 12 月住了 1 晚
Alex Burt - Operations Manager 於 2023年12月9日的回應
Thank you for your lovely review, we look forward to welcoming you back in the near future.

10/10 優異

Matthew

於 2023 年 12 月住了 1 晚

10/10 優異

Steven

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚

10/10 優異

Kristian

於 2023 年 11 月住了 1 晚

10/10 優異

Mark

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, great value and very helpful staff.
於 2023 年 11 月住了 2 晚
Alex Burt - Operations Manager 於 2023年12月3日的回應
Thank you for such a lovely review. We hope to see you again soon!

10/10 優異

Olayinka

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel
於 2023 年 11 月住了 1 晚
Alex Burt - Operations Manager 於 2023年12月1日的回應
Thank you for your lovely review. Hope to welcome you back soon!

8/10 不錯

Christopher

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great room for the price, had a great nights sleep in a great bed.
於 2023 年 11 月住了 1 晚
Alex Burt - Operations Manager 於 2023年12月1日的回應
Thank you for such a lovely review. Hope to see you again soon.

8/10 不錯

Paul

於 2023 年 11 月住了 1 晚

8/10 不錯

Ka-Lok

家人同遊
讚好：整潔度和職員與服務
Overpriced
於 2023 年 11 月住了 1 晚
Alex Burt - Operations Manager 於 2023年12月1日的回應
Thank you for your feedback. Ty Magor is thought to be priced at a competitive but reasonable rate for the clientel who stay with us. I am sorry that our prices did not meet your expectations.