We booked our stay through VRBO and when we got there, we got into the room and there was other peoples items in the room. I contacted the property manager and she had to figure out what had happed—the room had been double booked (one through another company). Although the property manager was great at communicating, it did not change the fact that we travelled quite far to get there and ended up paying $500 PER night for the nearest hotel as there was nothing she could do for us
We did contact VRBO about this double booking and they tried to make it somewhat right. She also refunded the full amount.
Overall, this place seems like a nice & affordable option but it was unfortunate circumstances.