Millesimo Carretto Castle Hotels

"The property was conveniently located near the port of Savona with easy access to many markets, shops, bars & restaurants all within a short walking distance. The rooms are clean yet small but adequate. Beds are comfortable. I did not eat in the restaurant as there many other options nearby. The staff was sometimes friendly & welcoming & other times dismissive & not engaged or concerned with guest satisfaction & not proactive in their response. The biggest challenge was the climate control system which is inadequate as it is controlled by the reception desk regulating the temperature in the room aka "eco friendly." The air conditioning system was not working & room was excessively hot & uncomfortable for the first night requiring a room change at which time I was downgraded from the booked superior room type to standard lacking amenities. When brought to the attention of management they were dismissive & did not accept any responsibility as if it was my doing. Which it was not. I would not stay again & would stay at another property of which there were many but outside & away from the convenience of being in the port. Guests must be able to regulate the temperature in their own rooms for many obvious reasons. This is a deal breaker issue for me me. In my many years of world travel for business & leisure I have never encountered this type of situation which indicates lack of basic guest comfort. "

"Large, comfortable and modern room. Large free parking around. Nearby supermarket, McDonald's, cafes and other shops. Delicious breakfast."

"All"

"Good place, clean rooms and great breakfast"

"Excellent place to stay in Savona. Easy walk or taxi to cruise terminal. Clean comfortable rooms. Special mention for the owner who is very friendly and can't do enough for you. Knows his football!!"

"Absolutely beautiful "

"Great service. Friendly staff. Good breakfast. Amazing views!!"

"The staff were absolutely amazing and helpful. I identified a small issue with our room and they were prompt in their response and very courteous. They made us feel welcomed on arrival and were very friendly and helpful during our three night stay. The hotel is nicely located near the sea and near great restaurants and shopping. "

"Very nice hotel, large comfortable rooms. The food was excellent and the staff were brilliant."