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秘水酒店的評價

3 out of 5
秘水酒店
Calle Pintor Rosales, s/n, Cartagena, Murcia

評價

9.0

卓越

10 分評分，優異；97 則評價中有 59 則" "
8 分評分，不錯；97 則評價中有 31 則" "
6 分評分，一般；97 則評價中有 3 則" "
4 分評分，欠佳；97 則評價中有 0 則" "
2 分評分，很差；97 則評價中有 4 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Alicia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚

10/10 優異

Jose Luis

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Encantadores
於 2024 年 2 月住了 1 晚
El Secreto Del Agua 於 2024年2月28日的回應
Estimado José Luis,Muchas gracias por su valoración.Deseamos poder darle la bienvenida pronto.Saludos cordiales.

10/10 優異

Andrew

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great loft apartment
Great short stay and made even more relaxing with a panoramic view from both the expansive terrace and the lounge area
於 2024 年 2 月住了 3 晚
El Secreto Del Agua 於 2024年2月28日的回應
Dear Andrew, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

8/10 不錯

Caroline

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

2/10 很差

Jesus gines

於 2024 年 1 月住了 1 晚

8/10 不錯

Raylene

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Even though it was out of season dining options were very limited. The area is lovely and very tranquil. Ran out of hot water before finishing shower.
於 2023 年 11 月住了 2 晚

10/10 優異

David

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice property. Quiet, on the beachfront, great restaurant next door. Will come back there if in the La Manga area again.
於 2023 年 10 月住了 1 晚
David 於 2023年11月28日的回應
Thank you very much for your comment, we hope to see you soonGreetings.

10/10 優異

jesus gines

於 2023 年 10 月住了 1 晚
El Secreto Del Agua 於 2023年10月23日的回應
Estimado Jesús,Muchas gracias por su valoración. Deseamos volver a darle la bienvenida pronto.Saludos cordiales,

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 3 晚
El Secreto Del Agua 於 2023年10月10日的回應
Muchas gracias por su puntuación!

10/10 優異

Monica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 7 晚
El Secreto del Agua 於 2023年10月5日的回應
Dear Monica,Thank you very much for taking the time to evaluate your stay with us.We hope to welcome you again soon. Kind regards

10/10 優異

Medina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay at Mar de Cristal
Whole experience from booking to checkout was perfect. We arrived late but were provided with a code to obtain our key to the room. Room was clean, comfortable and well equipped. Outside solarium was wonderful but some maintenance need to the deck floor, which was a bit uneven. Staff were very friendly and we would definitely stay here again.
於 2023 年 9 月住了 2 晚
El Secreto Del Agua 於 2023年10月2日的回應
Dear Medina, Thank you very much for taking the time to give us your valuable opinion after your recent stay with us.We are very happy to know that you had a lovely stay in our apartments. We hope to share another incredible experience with you soon,Kind regards,El Secreto Del Agua

10/10 優異

GINA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Superbe accueil! Dame de l’accueil était Très attentionnée et souriante. Chambre spacieuse et lit confortable! Très belle plage!
於 2023 年 9 月住了 1 晚
El Secreto Del Agua 於 2023年9月28日的回應
Chère Gina, Merci pour votre commentaire après votre séjour dans nos appartements. Nous sommes ravis que vous ayez passé un agréable séjour parmi nous et que nos installations et l'attention de notre personnel aient répondu à vos attentes. Nous espérons vous accueillir bientôt.Avec nos meilleures salutations,El Secreto Del Agua

10/10 優異

Cristina

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Hemos estado una semana y todo muy bien. El apartamento muy amplio, luminoso, todo muy limpio y en muy buen estado. Cada 3 días nos limpiaban el apartamento y cambiaban toallas. Está al lado del mar. La zona muy tranquila. También nos dieron una tarjeta con la cual nos hacían descuentos en los restaurantes que estaban al lado. La atención del personal muy amables. Si volvemos a la zona repetiremos alojamiento.
於 2023 年 7 月住了 7 晚
Dpto Recepción 於 2023年7月23日的回應
Estimada Cristina,Muchas gracias por compartirnos sus comentarios acerca de su estancia con nosotros. Nos alegra saber que disfrutó de nuestra ubicación, la limpieza, el servicio de nuestro personal y que su estancia con nosotros haya cumplido con sus expectativas.Esperamos darle la bienvenida pronto.Saludos cordiales.

8/10 不錯

Angela

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 7 晚

6/10 一般

Markus Alois

O.K. wenn man keine Ansprüche stellt.
Ein einfaches Studio, etwas renovationsbedürftig aber sauber. Frühstück in einem andern Restaurant möglich.
於 2023 年 4 月住了 4 晚
Reception Department 於 2023年5月31日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

10/10 優異

Javier

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 3 晚
El Secreto del Agua 於 2023年4月11日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estancia con nosotros. Esperamos verle nuevamente en un futuro cercano.

10/10 優異

Miguel Angel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
El Secreto del Agua 於 2023年2月21日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
New Year break
Communication was excelldnt both before and during our stay. Precise instruction enabled us to get accept to the room swiftly and easily despite our late arrival after Reception time. The room was clean and well presented just as described. Location was ideal for our stay with a bar and restaurant and good supermarket close by.
於 2022 年 12 月住了 4 晚
El secreto del Agua 於 2023年2月9日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

2/10 很差

Philippe

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Médiocre
Logement pas top!!! Bruyant, employés pas aimables...... Quitté le logement 2 jours plutôt !
於 2022 年 12 月住了 4 晚
El secreto del Agua 於 2023年2月9日的回應
Cher client, Merci d'avoir pris le temps de nous faire part de vos précieux commentaires concernant votre séjour parmi nous. Nous sommes sincèrement inquiets et nous nous excusons d'avoir été à la hauteur de vos attentes dans certains domaines. Vos commentaires utiles sont très appréciés et vos commentaires nous aideront à améliorer continuellement le niveau des installations et des services offerts à tous nos clients. Au plaisir de vous revoir dans un proche avenir.

10/10 優異

Valeria

於 2022 年 10 月住了 1 晚
El secreto del Agua 於 2022年10月31日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

2/10 很差

Marta

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
Terrible experience
October, business trip, low season looking for a good place to have rest.The site did not tell me about a great concert in the lounge bar of the apartments, and the room assigned was just above the bar. 2:30am and I was still awake. Apart from that, there was a lot of humidity and the apartment, the mattress, the bed, the sheets, everything smelled of moisture. The apartment is much older than what appears in the photos.
於 2022 年 10 月住了 1 晚

10/10 優異

Mats

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Vanessa super
於 2022 年 10 月住了 1 晚
El Secreto del Agua 於 2022年10月22日的回應
Many thanks for staying with us.It has been a truly and wonderful pleasure, to have you both here with us.Best wishes

8/10 不錯

Diana

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Réception shuts at 5.30 so need to arrange later arrivals. Large modern room with kitchenette and modern shower room. No safe in room. No tea/coffee provided. Comfortable bed. Limited housekeeping. Very limited dining in vicinity.
於 2022 年 10 月住了 3 晚
El secreto del Agua 於 2022年10月29日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

10/10 優異

Wesley

讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect stop for some RnR. Loved the private deck overlooking the water. The fully stocked kitchen in our suite was a nice touch. Parking was free and within steps of the front entrance. We definitely will return.
於 2022 年 9 月住了 1 晚
El secreto del Agua 於 2022年9月30日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

8/10 不錯

guillermo

於 2022 年 6 月住了 2 晚

10/10 優異

Maureen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Secret indeed!!
From start to finish - excellent! We asked for an early check in if possible, as we were meeting friends... no problem providing no other guest in room. Got there and they were cleaning room, we could sit in reception 30 mins or leave our belongings - 30 min was no problem as we were early. Lovely welcome from receptionnist, showed us our room etc. Went out came back and then walked the 30ft to the beach, then back to Arena Bar for tapas & sundowners. Having the kitchenette was an added bonus especially for that early cup of tea in the morning. Great position, spotlessly clean, brilliant air con, huge shower, lovely staff, would definitely stay again and have already recommended. Not a lot going on around but that suited us fir a little 2 night get away.
於 2022 年 6 月住了 2 晚
El secreto del agua 於 2022年8月6日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

6/10 一般

Rita

讚好：整潔度和職員與服務
Ok sted å bo
Det var store rom, bra renhold når du kom. Litt dårlig utstyrt ned spise utstyr. Fantastisk utsikt. Heisen likte jeg ikke. Men er ok sted å bo. Ikke nye å gjøre i nærheten, bør ha bil
於 2022 年 6 月住了 3 晚
El secreto del agua 於 2022年8月6日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to seeing you again in the near future.

10/10 優異

Christopher

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice location and beautiful surroundings
於 2022 年 6 月住了 1 晚
El secreto del agua 於 2022年8月6日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

10/10 優異

Johnny

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 6 月住了 2 晚

8/10 不錯

Anders

於 2022 年 3 月住了 4 晚

10/10 優異

Daniel

於 2022 年 4 月住了 2 晚
Recepción 於 2022年5月6日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

10/10 優異

Christer

讚好：職員與服務、住宿狀況和客房舒適度
Enkelt men trivsamt.
Trevlig hjälpsam personal. Rent och fräscht. Vackert läge vid sandstrand. Rummet ok men inte perfekt bl.a. defekt kylskåp.
於 2022 年 3 月住了 2 晚
Reception 於 2022年3月9日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

10/10 優異

Rodolfo

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff, on the beach, free parking.
於 2022 年 2 月住了 2 晚
Reception 於 2022年3月8日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to seeing you again in the near future.

10/10 優異

Augusto Alexander

讚好：住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
Recepción 於 2022年3月8日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

8/10 不錯

Christopher

讚好：整潔度和職員與服務
於 2022 年 1 月住了 3 晚

10/10 優異

E m quarton

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Romantic getaway
Looking few nights right on the beach. Very friendly staff
於 2021 年 10 月住了 3 晚
Reception 於 2021年10月28日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

8/10 不錯

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location
Great location right next to the beach and easy to park. Rooms very spacious and well equipped to make our stay enjoyable.
於 2021 年 9 月住了 4 晚
Reception 於 2021年10月4日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 3 月住了 3 晚
Recepción 於 2021年4月6日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valiosa puntuación sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic deck attached to the balcony, directly above the beach with views over la manga lagoon. The only negative thing was the difficulty in finding the hotel.
於 2021 年 2 月住了 1 晚
Reception 於 2021年3月3日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. We are sincerely concerned and apologies that we fell short on your expectations in some area. Your helpful comments are much appreciated, and your feedback will help us to continually improve the standard of facilities and services offered to all our guests. Looking forward to see you again in the near future.

10/10 優異

Enrique

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelentes instalaciones y vistas.
Excelente ubicación frente al mar en un lugar tranquilo. La habitación era muy espaciosa (con una magnífica terraza) y bien equipada. En su planta baja el restaurante El Secreto Lounge es todo un acierto (excelente comida y mejor trato). Lo recomendamos.
於 2021 年 2 月住了 1 晚
Recepcion 於 2021年3月3日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

10/10 優異

SOO BIN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
완벽
경치가 끝내줍니다. 방 넓고 주방, 욕실 모두 편리합니다. 바로 앞에 대형 슈퍼가 있어요. 호텔에 레스토랑과 카페가있어요. 정말 또 가고싶은 호텔이예요. 적극 추천합니다.
於 2021 年 1 月住了 4 晚
Reception 於 2021年1月14日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 優異

Peter

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
ar de Cristal
Great views and location. Rooms very spacious and well equipped
於 2020 年 10 月住了 4 晚
Reception 於 2020年10月20日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

8/10 不錯

Miguel Ángel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 8 月住了 1 晚
Recepción 於 2020年9月4日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

8/10 不錯

真實旅客

於 2020 年 8 月住了 7 晚
Recepción 於 2020年8月23日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

8/10 不錯

MattC (Uk )

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Location on the beach very nice , quiete and peaceful too great room lots of room and brilliant shower / bathroom , great view of the sea
於 2020 年 2 月住了 1 晚
Reception 於 2020年2月19日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

8/10 不錯

真實旅客

讚好：職員與服務、設施服務和住宿狀況
不滿：整潔度
Alguna información complementaria , como es estado del agua. El tamaño de la televisión... Una relación de utensilios de cocina y de limpieza Que no dejen mascotas...
於 2019 年 11 月住了 3 晚
Recepcion 於 2019年12月4日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Estamos sinceramente preocupados y nos disculpamos por no haber cumplido con sus expectativas en alguna área. Sus comentarios útiles son muy apreciados, y los comentarios nos ayudarán a mejorar continuamente el estándar de instalaciones y servicios ofrecidos a todos nuestros huéspedes. Esperamos verle nuevamente en un futuro cercano.

8/10 不錯

真實旅客

讚好：整潔度和設施服務
於 2019 年 10 月住了 1 晚
Recepcion 於 2019年12月4日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Esperamos verle nuevamente en un futuro cercano.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 3 晚

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 4 晚
Reception 於 2019年10月14日的回應
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us. Looking forward to see you again in the near future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
El hotel está muy bien, con muy buenas vistas y habitaciones grandes. Está en una zona muy tranquila con muy pocos restaurantes.
於 2019 年 7 月住了 1 晚
Recepcion 於 2019年7月26日的回應
Estimado huésped, Gracias por tomarse su tiempo para brindarnos su valioso comentario sobre su estadía con nosotros. Estamos sinceramente preocupados y nos disculpamos por no haber cumplido con sus expectativas en alguna área. Sus comentarios útiles son muy apreciados, y Los comentarios nos ayudarán a mejorar continuamente el estándar de instalaciones y servicios ofrecidos a todos nuestros huéspedes. Esperamos verle nuevamente en un futuro cercano.