季節性室外泳池

奧納拉斯洛馬斯曼加俱樂部酒店的評價

4 out of 5
奧納拉斯洛馬斯曼加俱樂部酒店
Club Resort, Calle Capa de Ponce, s/n, Las Lomas Village, Cartagena, Campo de Cartagena

評價

8.4

很好

10 分評分,優異;112 則評價中有 47 則" "
8 分評分,不錯;112 則評價中有 45 則" "
6 分評分,一般;112 則評價中有 11 則" "
4 分評分,欠佳;112 則評價中有 7 則" "
2 分評分,很差;112 則評價中有 2 則" "

8.4/10 

整潔度

8.4/10 

職員與服務

8.8/10 

設施服務

8.0/10 

住宿狀況

6.2/10 

環保程度

評價

6/10 一般

Catherine

家人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Vennlige personale, men gammel leilighet
Hotellpersonalet, spesielt de på restauranten, Leña and Carbon, var veldig hyggelige og hjelpsomme. Dessverre var dette det eneste positive med dette stedet. Tilstanden på leiligheten vi fikk var ikke bra. Det var veldig slitt og luktet innestengt (mugg?). Rengjøringen var heller ikke helt på topp. Andre i reisefølget vårt derimot fikk en mye bedre leilighet til samme pris. Kan hende det er en oppussing av leilighetene på gang. Totalt sett er dette et ok sted ift prisen. Håper de gjør noe med tilstanden på de gamle leilighetene.
於 2024 年 2 月住了 7 晚

8/10 不錯

Bjørn Idar

於 2024 年 2 月住了 1 晚

6/10 一般

Jarmo

商務旅客
讚好:整潔度
Hade beställt 2 rums lgh fick en rums lgh som senare ändrades. Men checka in oxch få fel storlek. Inte bra.
於 2023 年 10 月住了 4 晚
Ona Las Lomas Village 於 2023年11月10日的回應
Hej Jarmo! Tack för att du har valt att lämna ett omdöme.Vi är ledsna att du först fick fel storlek på lägenheten. Vi vill försäkra dig om att vi alltid gör vårt bästa för att uppfylla våra gästers förväntningar och bokningsdetaljer. Vi hoppas att du i slutändan kunde njuta av din vistelse efter att storleken på lägenheten ändrades.Vi ser fram emot att välkomna dig tillbaka i framtiden.Ha en härlig dag!Ona Las Lomas Village

10/10 優異

Rhoda

於 2023 年 10 月住了 2 晚
Ona Las Lomas Village 於 2023年10月25日的回應
Hello Rhoda, We are delighted that you had a pleasant experience during your stay with us.It would be great to welcome you back.All the best,Ona Las Lomas Village

4/10 欠佳

Cármen maria

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
Pedimos reserva para 3 y solo había una recámara planta baja y un sofá abajo en pésimas condiciones sin resortes ni sábanas ni colchas y pusieron solo dos toalla ..
於 2023 年 10 月住了 1 晚
Ona Las Lomas Village 於 2023年10月18日的回應
¡Hola Cármen Maria! Gracias por tomarte el tiempo de compartir tu experiencia con nosotros. Al parecer, hubo un error en la reserva y se te asignó un apartamento de 1 dormitorio en lugar del que solicitaste. Si nos hubieras informado al momento de tu llegada, habríamos hecho el cambio de inmediato para asegurar tu comodidad.En cuanto a las toallas, normalmente proporcionamos la cantidad adecuada según el número de huéspedes, pero entendemos que en esta ocasión no fue así. Agradecemos tus comentarios y tomaremos medidas para evitar que esto vuelva a suceder.Esperamos que nos des otra oportunidad para ofrecerte una experiencia más satisfactoria. ¡Hasta pronto! Ona Las Lomas Village

6/10 一般

mihaela

伴侶同遊
讚好:整潔度和職員與服務
All ok but no pool in use. It said seasonal use only but we presumed that the beginning of october would still be busy/warm enough but it wasn’t to be
於 2023 年 10 月住了 6 晚
Ona Las Lomas Village 於 2023年10月16日的回應
Hi Mihaela!Thanks for taking the time to share your experience with us.We are pleased to read that you had a nice stay overall. We however regret that our pool was closed during your visit and are sorry for any inconvenience this caused.We'd love to have you back for another stay, hopefully when the pool is open!Cheers, and see you soon!Ona Las Lomas Village

6/10 一般

Paul (Boise)

伴侶同遊
讚好:整潔度和職員與服務
Ona Las Lomas Manga Club appears to be past its prime and has been superseded by other properties in the greater La Manga Club area. However, it was quiet (seemed almost dead/deserted), the staff were friendly, and the pool was nice. Note that there is no WiFi. We were able to drive over to La Manga Club to enjoy dinner at one of the restaurants and avail ourselves of the grocery store there. After a week and a half of traveling throughout Spain, it was strange to encounter an area where almost all of the fellow visitors we met, as well as some of the workers, were speaking (British) English. It would be nice if the front desk were open later for late arrivals/check-ins (it closes at 5 PM).
於 2023 年 9 月住了 1 晚
Manager 於 2023年10月2日的回應
Hi,Paul! A big thank you for your review. We truly appreciate it!We're glad to hear that you found our staff friendly and enjoyed the pool during your stay. It's true that our resort is a bit quieter, which some guests appreciate for a more peaceful getaway. As for the WiFi, we apologize for the inconvenience and are working on improving this aspect for our guests.We understand that our reception hours may not be ideal for everyone, but we do provide instructions for late arrivals to ensure a smooth check-in process. We're happy to know that you were able to visit La Manga Club and enjoy dinner at one of the restaurants there!We're working hard to make your next stay even better and can't wait to show you.Until next time,

6/10 一般

Paul Derek

伴侶同遊
不滿:整潔度和住宿狀況
We stayed in the same apartment 6 years ago and it's 6 years older. no improvements have been made, it's probably gone backwards. Looks tired and it lacks the basics, e.g. tea spoons, tea towels, cork screw, information book for the resort, etc. Also, there is no transportation like there used to be (at time of writing), which is a problem as you're 25 mins walk from the main areas of the resort - even though the location on google is listed near the hotel, and even the description lists the apartment being "1 minute walk from la manga club" which is extremely misleading. We didn't want to same apartment, we wanted something on the other side of the resort! Having said all that, the resort is lovely and we'll be going back.
於 2023 年 9 月住了 7 晚
Ona Las Lomas Village 於 2023年9月26日的回應
Hi there,We're grateful you took a minute to leave a review.We're glad to hear that you enjoyed the lovely resort and plan to return. It's always great to welcome back familiar faces! We're sorry to hear that the apartment didn't meet your expectations this time around. We appreciate your feedback on the missing items and will make sure to address these issues. As for the transportation and location, we apologise for any confusion or inconvenience. Our apartments are indeed located near the South Golf Course, and we'll work on providing clearer information about the location and distances to other areas of the resort.We hope to have the pleasure of welcoming you again. Take care,

8/10 不錯

Zongli

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Ona Las Lomas Village 於 2023年9月29日的回應
Hi there! We're over the moon with your brilliant review Thanks for your kind words.We are happy that you enjoyed your stay with us.Your positive feedback acts as motivation for our team to keep providing great service.Thanks again!Until next time,Ona Las Lomas Village

4/10 欠佳

Zakaria

讚好:職員與服務
不滿:住宿狀況
Parque infantil completo. Pero cerrado. Piscina agua oscura no se podía bañar. Muy mal mantenido todo.
於 2023 年 9 月住了 2 晚
Manager 於 2023年9月6日的回應
Hola Zakaria,Recibimos el testimonio que nos has dejado.Nos alegra saber que nuestro parque infantil te pareció completo, aunque sentimos que no lo hayas podido disfrutar. Lamentamos mucho que la piscina no estuviera en las mejores condiciones durante tu visita. A veces, factores externos pueden afectar la calidad del agua, pero nos aseguraremos de revisar y solucionar el problema para que no vuelva a suceder. En cuanto al mantenimiento, siempre estamos trabajando para mejorar nuestras instalaciones y agradecemos tus comentarios al respecto. Esperamos que nos des otra oportunidad para brindarte una mejor experiencia en el futuro.¡Hasta pronto!

2/10 很差

Ann

於 2023 年 9 月住了 1 晚
Ona Las Lomas Village 於 2023年9月11日的回應
Beste Ann,Hartelijk bedankt voor je beoordeling.We zijn blij om te horen dat je genoten hebt van de faciliteiten en de locatie van ons appartement. Het is altijd fijn om te weten dat onze gasten tevreden zijn met hun verblijf. We vinden het jammer dat je geen wifi had tijdens je verblijf. Helaas bieden we momenteel geen wifi aan in onze appartementen. We begrijpen dat dit een belangrijk aspect is voor veel van onze gasten en zullen dit zeker in overweging nemen voor toekomstige verbeteringen. Nogmaals, onze excuses voor het ongemak.We hopen dat je ons toch nog een kans zult geven.Met vriendelijke groet,Ona Las Lomas Village

10/10 優異

MOHAMED

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
Ona Las Lomas Village 於 2023年9月5日的回應
Salut Mohamed,Merci d'avoir pris le temps de nous faire ce retour. !On est ravis de voir que tu as apprécié la propreté de nos chambres, l'état de l'hôtel et le confort de nos installations. C'est toujours un plaisir de savoir que nos clients passent un bon moment chez nous. Nous sommes désolés pour l'absence de Wi-Fi dans nos appartements. Nous comprenons que cela puisse être un inconvénient pour certains de nos clients. Néanmoins, nous espérons que cela ne t'a pas empêché de profiter pleinement de ton séjour et de nos autres équipements et services.Nous te disons à très bientôt !Ona Las Lomas Village

10/10 優異

JORDI

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 6 晚
Ona Las Lomas Village 於 2023年8月10日的回應
Hola Jordi, ¡Gracias por tu increíble reseña! Nos alegra mucho que hayas tenido una buena experiencia. Nos alegra saber que encontraste nuestro apartamento limpio y confortable. Trabajamos duro para mantener un alto nivel de limpieza y comodidad para nuestros huéspedes.Procuramos en todo momento brindar nuestros mejores servicios para que quien nos visita se sienta como en su propia casa. Estamos muy contentos de que así haya sido en tu caso.¡Hasta pronto y gracias por elegirnos!Ona Las Lomas Village

10/10 優異

marisa

於 2023 年 7 月住了 1 晚
Ona Las Lomas Village 於 2023年8月10日的回應
¡Hola Marisa!Gracias por tu agradable reseña.Nos alegra que hayas tenido una experiencia del todo satisfactoria y que destaques la amabilidad de nuestro personal, siempre dispuesto a satisfacer las necesidades de quienes nos visitan.Estamos a la espera de tu pronto regreso.Saludos,Ona Las Lomas Village

2/10 很差

Matthew

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Avoid
Check in information is confusing and contradictory. Tried to check in at 11am, told room would be ready at 4pm. Went back at 4pm to huge queue which is the result of check in only being open for one hour. We were told our room was not ready and that it would be 15mins. We waited and waited but room was still not ready. Many other people in same situation. Others coming back to reception complaining about the condition of their room and lack of electricity. Gave up and asked for a refund which was provided and we left and did not stay overnight.
於 2023 年 7 月住了 1 晚
Ona Las Lomas Village 於 2023年7月20日的回應
Hello Matthew,Thanks for taking the time to share your feedback.We're grateful for your comments and acknowledge the issues you faced during your check-in process. We understand that waiting for your room to be ready can be frustrating, and we're sorry for the inconvenience caused.We are always working on improving our check-in procedures to ensure a smooth and efficient experience for our guests. It's good to know that our team was able to provide you with a refund, and we hope this helped to address your concerns.We hope to have the pleasure of welcoming you again.Take care,

8/10 不錯

MARIA DE LOS ANGELES

多人同遊
不滿:住宿狀況
NECESITA MANTENIMIENTO
apartamento esta bien pero necesita mantenimiento. muebles viejos
於 2023 年 7 月住了 3 晚
Ona Las Lomas Village 於 2023年7月17日的回應
¡Hola! Muchas gracias por tomarte el tiempo de compartir tu experiencia en nuestro apartamento,Nos alegra saber que el apartamento te pareció bien. Sin embargo, lamentamos que hayas encontrado los muebles viejos y en necesidad de mantenimiento. Apreciamos tus comentarios y los tendremos en cuenta para futuras mejoras en nuestras instalaciones.¡Gracias de nuevo y te deseamos lo mejor!Ona Las Lomas Village

8/10 不錯

Thomas

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Un bon appart hôtel entre Carthagèbe et la Manga
Hôtel placé entre Carthagène et la ville balnéaire La Manga si particulière avec sa bande de terre en pleine mer. Chambre spacieuse et de bonne facture. Douche très propre et moderne. Quelques détails pour améliorer le confort : les luminaires de la chambre peu pratiques, la télé qui ne fonctionnait pas bien, l’absence d’un étendoir pour le linge mais sinon très pratique et calme. Possibilité de manger sur place. La piscine n’a pas été testée .. la faute à la mer.
於 2023 年 7 月住了 2 晚
Ona Las Lomas Village 於 2023年7月11日的回應
Salut Thomas !Merci d'avoir pris le temps de nous faire ce retour. Nous sommes contents que ton séjour ait été agréable et que tu aies apprécié notre emplacement et la superficie de ta chambre confortable.Cependant, nous sommes navrés des désagréments liés à la télé et prenons bonne note de tes suggestions d'amélioration.Merci d'avoir souligné la douche moderne et la quiétude des lieux.Nous te disons à très bientôt !Ona Las Lomas Village

10/10 優異

Alejandro

於 2023 年 6 月住了 4 晚
Ona Las Lomas Village 於 2023年8月10日的回應
¡Hola!,Muchas gracias por tomarte el tiempo de compartir tu experiencia con nosotros.Nos alegra que hayas tenido una experiencia del todo satisfactoria y que destaques la amabilidad de nuestro personal, siempre dispuesto a satisfacer las necesidades de quienes nos visitan.Nos alegrará verte de nuevo.¡Hasta la próxima! Ona Las Lomas Village

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Très bon hôtel pour mon 2 séjour tout est parfait
於 2020 年 8 月住了 11 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2020 年 1 月住了 1 晚

6/10 一般

Pedro miguel

家人同遊
讚好:整潔度
omodidad
La habitación con mucho olor a humedad y desayuno escaso y aspecto de poco mantenimiento
於 2019 年 12 月住了 1 晚

8/10 不錯

Margaret

於 2019 年 11 月住了 6 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 7 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a true delight in our trip to Spain. Lucia was absolutely delightful when we arrived and all the staff were as helpful as they could be. !The facilities were excellent. Our room was lovely and spacious with a magnificent view.We would welcome the opportunity to return to this beautiful property.
於 2019 年 10 月住了 1 晚
Guest Services Centre 於 2019年10月6日的回應
Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. We really appreciate your comment about the service provided by Lucia and all the staff and will certainly pass your message onto them. It is thanks to comments like yours, that really motivate us and keep us maintaining the high level of service. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

4/10 欠佳

herminie

家人同遊
不滿:整潔度和住宿狀況
Peut mieux faire
L'hotel a besoin d'un rajeunissement. La chambre était humide. Personnel agréable.
於 2019 年 9 月住了 7 晚
Guest Services Centre 於 2019年10月6日的回應
Dear Guest, Thank you very much for taking the time to leave a review which is a valuable input. We have taken note of your comment about the room and we have sent it to the relevant department. We look forward to welcoming you back to La Manga Club soon. Yours sincerely, Guest Service Centre

8/10 不錯

Miguel

家人同遊
讚好:職員與服務和客房舒適度
於 2019 年 9 月住了 1 晚

8/10 不錯

Hamid

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Spanien
Riktigt härligt 👍
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Een fantastisch appartement, zowel qua luxe als ligging. Zwembad voor de deur, restaurants om de hoek. Personeel erg vriendelijk.
於 2019 年 9 月住了 5 晚

6/10 一般

VICKY

讚好:整潔度、職員與服務和客房舒適度
Stunning views
Drive in beautiful. Into reception lovely welcome. Room nice with stunning views of la Manga and the sea. The choice of places to eat is limited and expensive. Staff excellent so friendly. Buildings looking tired could do with a paint. Pools nice area but quite cramped with people. Overview, Staff are lovely cost of food expensive, choice limited and some buildings tired.
於 2019 年 9 月住了 1 晚
Guest Servicesn Team 於 2019年9月15日的回應
Dear Vicky, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay and we would like to inform you that we took note of your comments regarding the manteinance and we have passed it to the relevant department. During your next stay we would recommend to contact our department to be informed about different gastronomic options. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

10/10 優異

真實旅客

於 2019 年 8 月住了 1 晚

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excepcional! Impecable la limpieza, el servicio, studio muy bien equipado.
於 2019 年 8 月住了 2 晚
Guest Services Team 於 2019年9月17日的回應
Estimado huésped, Queremos agradecerle el tiempo que se ha tomado en hacernos llegar sus comentarios después de su visita a La Manga Club. Nos alegra que has disfrutado de su estancia con nosotros. Esperamos darle de nuevo la bienvenida. Un saludo, Centro de Atención al Cliente

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務和設施服務
The location, pool and views were fantastic. The resort was lovely and quiet and easy to get sunbeds. On the downside Las Lomas lacks atmosphere in the evening, it could also do with a mini supermarket so that you don't have to get the shuttle bus every time you need something!
於 2019 年 7 月住了 10 晚
Guest Services Team 於 2019年9月15日的回應
Dear Guest, We would like to thank you for your comments and we are glad to hear that you enjoyed your stay at La Manga Club We take note of your advice regarding the supermarket and would like to inform you that it has been sent to the relevant department. We look forward to welcome you back to La Manga Club soon. Yours faithfully, Guest Services Team

4/10 欠佳

Jose Fco

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Un desatre!!
Esta en un enclave muy bueno, pero las habitaciones y el servicio, deja que desear. Ademas que no hay control por las noches para evitar, -que algunos indeseables huespedes que vienen a nuestro pais a hacer lo que les venga en gana y no respetar las normas de descanso y silencio, a las horas en que se descansa, por la noche evidentemente,- es decir, personal que vaya dando vueltas por las instalaciones controlando a esto impresentables. Has de llamar al Hotel que esta a 5 minutos, porque la recepcion de Las Lomas esta cerrado a las 23,00h. En mi caso, no regresare a este complejo nunca, menos cuando sean los meses de Julio o Agosto, es decir, afluencia de huespedes, pues se le queda fuera de control y no dan soluciones. Por otro lado, no reserveis una triple estandar con vistas panoramicas,...ES UNA DOBLE CON UNA CAMA PEQUEÑA ADICIONAL"", NO SE PORQUE LA LLAMAN TRIPLE!!!!!!! Un desastre!!
於 2019 年 8 月住了 3 晚

8/10 不錯

真實旅客

親子同遊
讚好:整潔度、職員與服務和住宿狀況
good position for pool and useful taxi service for no cost. no shop near by
於 2019 年 8 月住了 4 晚
Guest Services Team 於 2019年9月15日的回應
Dear Guest, Thank you very much for taking the time to leave a review which is a valuable input. We are delighted to hear that you enjoyed your stay with us and our bus service to reach restaurants, shops and facilities within the resort. We look forward to welcoming you back soon. Yours sincerely, Guest Service Centre

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務和設施服務
There are amazing facilities in the La Manga complex but it often feels like hard work finding out about them-the staff at Las Lomas were not familiar with the soccer or rugby camps for kids and none of the camps were well subscribed so many did not go ahead. The accommodation is spacious and comfortable but needs updating -our apartment smelt quite musty and the kitchen appliances and fixtures were in need of replacement. Overall though very good value for money, fantastic amenities and we would go back.
於 2019 年 7 月住了 9 晚
Guest Service Manager 於 2019年9月17日的回應
Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. Special attention has been paid to your comment about the maintenance and we would like to inform you that we have passed it onto the relevant department. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

8/10 不錯

Esther

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

8/10 不錯

真實旅客

親子同遊
讚好:整潔度
We were in a family suite. VERY spacious with two large bedrooms, living room, and a balcony with great views. Several pools on property. The property is a bit old and dated and far from main area attractions.
於 2019 年 7 月住了 1 晚
Guest Services Manager 於 2019年7月29日的回應
Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer an outstanding service to all our customers. Thank you once again and we look forward to welcoming you back to La Manga Club in the near future. Yours faithfully, Guest Service Centre

8/10 不錯

真實旅客

讚好:整潔度
於 2019 年 7 月住了 2 晚

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It is ideal for families. I like the way it has been designed. The townhouse we were staying was quite big and comfortable.
於 2019 年 6 月住了 3 晚
Guest Services Manager 於 2019年7月8日的回應
Dear Guest, Thank you very much for taking the time to leave a review which is a valuable input. We are delighted to hear that you felt comfortable and happy with the type of apartment and your family enjoyed the stay. We look forward to welcoming you back to La Manga Club soon. Yours sincerely, Guest Service Centre

8/10 不錯

Richard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The joy of La Manga Club
I love La Manga Club, it’s my fourth stay there. Whether it’s entertaining my toddler, doing sports, dining out or going for a drink, or just relaxing by the pool, there’s plenty on offer. The weather is great too!
於 2019 年 6 月住了 6 晚
Guest Services Manager 於 2019年7月8日的回應
Dear Richard, Thank you very much for taking the time to leave a review which is a valuable input. We are very delighted hearing that you love La Manga Club and always enjoyed your stay. We look forward to welcoming you back to La Manga Club soon. Yours sincerely, Guest Service Centre

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean & tidy but looking a little tired in places.
於 2019 年 6 月住了 5 晚
Guest Services Manager 於 2019年7月8日的回應
Dear Guest, We would like to thank you for your comments after your recent visit to La Manga Club. Special attention has been paid to your comment about the maintenance and we would like to inform you that we have passed it onto the relevant department. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

8/10 不錯

Chris

讚好:職員與服務
Good place for young couples but not elderly
First impression was that it was not very spacious or light and with narrow spiral staircase up to bedroom and terrace not a good place for older guests. Could also have done with more kitchen utensils and more comfortable sofa, which seemed to be quite old. Also, whilst the wellness centre seemed good it is not free to swim as they charge €4 for a mandatory cap. Children's pool too busy on a Saturday morning to take ours in and, despite two lanes being free, I was told I had to swim lengths in the section of main pool where it was impossible due to crowds. On the plus side the views are great and had two restaurants and a pool only a couple of minutes walk away. Staff were good and dealt with an issue where keys would not work due to battery issue very quickly. It was a decent apartment for the price and easy to park there. Not sure if would stay again as too high up hill to walk back from La Manga club facilities but generally happy.
於 2019 年 6 月住了 5 晚
Guest Services Manager 於 2019年7月8日的回應
Dear Chris, We would like to thank you for your comments after your recent visit to La Manga Club. As a company, we continually strive to exceed our customers’ expectations and very much appreciate feedback such as yours, which plays an essential part in helping us monitor our day-to-day operations and improve where necessary. In regards of your comment about the apartment please be informed that we have different types of them and we will be very glad to offer you the one which be adapted to your specific needs, obviously if you give us another opportunity. We hope it! We look forward to welcoming you back. Yours faithfully, Guest Service Centre

8/10 不錯

DEBRA

讚好:整潔度、職員與服務和住宿狀況
Texan
Really nice. Comfortable and close to town.
於 2019 年 6 月住了 1 晚
Guest Services Manager 於 2019年7月8日的回應
Dear Debra, We would like to thank you for your comments after your recent visit to La Manga Club. We are delighted to hear that you enjoyed your stay with us. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer an outstanding service to all our customers. We look forward to welcoming you back. Yours faithfully, Guest Service Centre

8/10 不錯

Doreen

讚好:整潔度、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 5 月住了 2 晚

10/10 優異

Eileen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Family Catch Up
Just returned. Highly recommend Las Lomas. Stayed five days for a family get together. Very impressed by the rooms and the cleanliness of the whole place. Views from are balcony amazing. Staff very friendly. Good selection at breakfast that was included in the price. Free shuttle bus made eveything much easier. Would definitely return.
於 2019 年 5 月住了 4 晚
PR Manager 於 2019年5月17日的回應
Dear guest, Thank you very much for taking the time to leave a review. We are delighted to hear that you enjoyed your stay with us. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our customers. Thank you once again and we look forward to welcoming you back to La Manga Club in the near future. Yours sincerely, PR Manager

10/10 優異

Nina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable accommodation in sports resort
Wonderful room with panoramic views, cooking facilities (and dishwasher!). Very well appointed, extremely comfortable, enormous breakfast. Very friendly at check in. Ideal for a sporty holiday. Very English, but only a short drive to some lovely Spanish villages and restaurants.
於 2019 年 4 月住了 1 晚
PR Manager 於 2019年5月17日的回應
Dear guest, First of all, thank you for taking the time to leave a review and choosing La Manga Club as your place for holidays. We are delighted to hear that you enjoyed the views from your room, cooking facilities at your apartment and breakfast at Luigis. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our customers. Thank you once again and we look forward to welcoming you back to La Manga Club in the near future. Yours sincerely, PR Manager

10/10 優異

真實旅客

讚好:整潔度和職員與服務
於 2019 年 4 月住了 3 晚

8/10 不錯

Carolina

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Algunos tienen cocina, hay que asegurarse antes de reservar. En general muy buen servicio y ubicación inmejorable.
於 2019 年 4 月住了 2 晚
PR Manager 於 2019年4月22日的回應
Gracias por sus comentarios. Esperamos volver a verle pronto por La Manga Club. Atentamente PR Manager

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Amazing sports facilities and bus between sites was great but restaurants on site are expensive and balcony of apartment was east facing.
於 2019 年 4 月住了 2 晚
PR Manager 於 2019年4月22日的回應
Dear guest, Thank you very much for taking the time to leave a review. We are delighted to hear that you enjoyed your stay with us. Feedback such as yours is always well received and can only help further motivate our employees to continue to offer outstanding service to all our customers. Thank you once again and we look forward to welcoming you back to La Manga Club in the near future. Yours sincerely, PR Manager