卡斯特拉酒店 | 熱門卡斯特拉住宿限時優惠每晚可低至 HK$809

「The room was clean and the staff was very nice.」

「It is a nice clean property.」

「We had paid for an adjoining bedroom, but it had not been cleaned. There were some indications, such as dust on the windowsill and a plastic bottle cap under the dresser, that they don’t pay a lot of attention to cleaning. The hotel is very close to the interstate, and if it weren’t for the noisy window air conditioner, the sound of traffic would’ve been too much. The person on duty did takeoff a little from the room charge when we refused to pay for the adjoining bedroom, and the linens were...

「Breakfast was great. So was everything else.」

「A nice mountain lodge. Maid service could be more regular. You must ask to have room refreshed.」

「Arrived to find the office closed with a hand written note explaining lobby was closed and that you had to inquire at the hotel across the street. That hotel was also closed. Parking lot had bbqs in parking stalls, a kiddie pool in another with absolutely no parking available. We never did get checked in and had to find another hotel for the night.」

「I booked this bed and breakfast the night before the check in date. I arrived at 930pm to find I should have received an access code via email in order to access the property and check in to my room. I did not receive an email with the access code and there was no staff on site. So, at 10pm I had to find other accommodations. I messaged the staff thru the Expedia app and left a voicemail. I’ve still not received a reply or a refund notice for the room night.」

「Great location, walk to coffee and restaurants, huge room, clean and comfortable, great view of Shasta from the courtyard」

「Clean room, attentive and helpful staff. 11/10, would stay here again.」