鄰近里奇格羅夫城堡石葡萄園酒店 | 熱門里奇格羅夫城堡石葡萄園住宿限時優惠每晚可低至 HK$540

「The service was extremely poor. In the morning, my room door was opened for no reason, and when they saw that I was inside, they immediately closed it again without giving any explanation or apology. Later, I reported this incident to the front desk, but the staff seemed indifferent and simply said it might have been housekeeping. However, this is a serious safety issue — why would someone open a guest’s door without knocking first?」

「Clean」

「The room was dirty with dust on the side table and drawers which I dusted with wipes. Also, the bathroom has no floor mat and hand towers which we requested the following day. The shower is slow and the shower curtain is too high that it hardly reach the tub that the water drips to the floor. I am a bit disappointed that it did not meet the "holiday inn" standard that we normally receives from other locations.」

「Good 」

「no good」