Search Guest Houses in Castries

"Our first room had a very musty smell, so bad we woke up ver stuffy and not feeling well. They moved us to another room. That room was better. the food at the resort was good. There wasn't enough activity for an all inclusive. There wasn't enough chairs at either pool. And never enough towels. Our flight home got cancelled and we asked if they could accommodate us longer and we never received an answer. The resort also needs some repairs on the walkways, many bricks were loose. "

"Nicely appointed room in the Harmony section of the resort. Several pools and the ocean front were easily accessible. Common areas were kept pristine at all times. Many meal choices, all well prepared and presented. Most importantly, all staff members were friendly, knowledgeable, and professional. Obviously taking great pride in their respective positions. Thoroughly enjoyed our visit. "

"Villas are right on the beautiful white sand beach! Very quiet and serene. Wonderful staff! "

"Yes "

"Yes everything was excellent will be coming back most definitely 😎"

"Good stuff first. Grounds, housekeeping, and most of staff was great especially Wendy at Chill pool bartender and Leaverne in weddings, Alison in housekeeping. Horrible part: We had a reservation for king bed unit, arrived and given a 2 bed unit for our wedding and honeymoon. Front desk did nothing to help on arrival day, went 2 times the next day to see about changing. Told that king beds were only for in house guests not Expedia. WHY WAS EXPEDIA GIVEN THOSE TYPE TO RESERVE? Not blaming Expedia. After spending 4 days trying get a king room, they finally reluctantly moved us. Our first unit with the 2 queen beds"

"We thoroughly enjoyed everything about our stay. The front desk, housekeeping and service staff were very friendly and helpful, which we found of all St. Lucians we met. The restaurants within the hotel provided excellent food, the Saturday barbecue was incredible."

"I have never left a negative review before. I understand that no property is perfect, and I always try to focus on the positive. However, this experience was serious enough that I feel obligated to share it. I am giving this Royalton two stars only because the staff members were genuinely kind and welcoming. They were doing their best under what appeared to be challenging conditions. Unfortunately, the property itself was in poor condition. The building was consistently dirty throughout our stay. There was construction happening day and night, making it impossible to rest. The pool water was cold, the hot tubs were not working, and there were no towels available after 3:00 PM. Housekeeping was inconsistent and difficult to access. Most concerning, we saw cockroaches in the building and mold in the bathroom. That is not acceptable at any level, especially for a resort that promotes itself as a premium experience. Guests plan, save, and sacrifice for their vacations. Time off is precious and cannot be replaced. When guests invest their limited time off and trust a brand at this level, the experience should reflect that commitment. I trust leadership will take appropriate steps to address both the operational gaps and their impact. ( Pictures and videos are available) "

"Staff, pools, sailing staff"