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伊斯坦堡亞洲機場溫德姆華美達廣場酒店的評價

5 out of 5
伊斯坦堡亞洲機場溫德姆華美達廣場酒店
Muhsin Yazicioglu Cad., No:43, Cayirova, Kocaeli

評價

7.6

不錯

10 分評分，優異；52 則評價中有 19 則" "
8 分評分，不錯；52 則評價中有 17 則" "
6 分評分，一般；52 則評價中有 3 則" "
4 分評分，欠佳；52 則評價中有 8 則" "
2 分評分，很差；52 則評價中有 5 則" "

8.0/10 

整潔度

7.8/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

7.6/10 

環保程度

評價

10/10 優異

CHE-WEI

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good Hotel
For business trip, it is a good option.
Ersin S / Front Office Manager 於 2018年6月28日的回應
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

2/10 很差

Rebekah

伴侶同遊, 商務旅客
讚好：設施服務
There was only ever about 4-5 people staying, the hotel staff were either pretending not to speak English, or they couldn't. We had to bring a friend who spoke Turkish with us to get help. The food was old/stale. We were so uncomfortable there that we had to leave early, and they refused to change our reservation even though Expedia approved it. Would absolutely not recommend this hotel.
於 2024 年 2 月住了 5 晚

10/10 優異

Olivier

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

10/10 優異

Frank

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good but "lonely" hotel
good hotel but you are lost without a car. No shops, bars, restaurants are in walking distance
於 2023 年 11 月住了 1 晚

10/10 優異

Mario

於 2023 年 10 月住了 1 晚

8/10 不錯

William

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good hotel, nice staff, horible restaurant
於 2023 年 11 月住了 1 晚

4/10 欠佳

真實旅客

不滿：職員與服務和住宿狀況
Dårligt
Slidt, dårligt område og dårlig service
於 2023 年 10 月住了 2 晚

2/10 很差

Sergio

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
They are not ready to open
The air conditioner wasn’t working, the water was coming out red and smelled like copper. The elevator buttons turn on and off randomly. Every time that I called reception they hung up on me. A very bad and unnecessary experience.
於 2023 年 9 月住了 1 晚

2/10 很差

Murat

商務旅客
讚好：住宿狀況和客房舒適度
不滿：整潔度
於 2023 年 9 月住了 1 晚

10/10 優異

Yongpeng

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good stay
於 2023 年 8 月住了 1 晚

6/10 一般

Gokhan

商務旅客
不滿：客房舒適度
Standart altı bir yer
Artıları, gayet geniş oda ve banyo. Eksileri, yatak çok rahatsız, minibar boş, oda servisi sadece yatağı toplamış- banyoya sabun bile koymamış, kahvaltı üniversite yurt yemekhanesi kıvamında, taze kahve kazanında buram buram nescafe var, meyve suları sıkma kesinlikle değil.
於 2023 年 6 月住了 2 晚

8/10 不錯

Xavier

於 2023 年 2 月住了 2 晚

6/10 一般

Muharem

讚好：整潔度、職員與服務、設施服務和住宿狀況
When I booked the hotel in the advertised have a massage when arrive the hotel I asked the reception about massage says we don’t have
於 2023 年 2 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2023年3月2日的回應
Dear Muharrem,Our massage service, which was closed due to the pandemic, has not been opened yet.However, we have a spa service under normal conditions.

10/10 優異

vincent

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Hotel très pratique et bien situé par rapport aux autoroutes. L'isolation phonique est peu performante entre chambre, porte et fenêtre.
FRONT OFFICE SUPERVISOR 於 2023年1月18日的回應
Thanks for your feedback :)

8/10 不錯

Nezihe

於 2023 年 1 月住了 1 晚
AYŞEGÜL 於 2023年1月6日的回應
Sayın Nezihe Özdek;Geri bildiriminiz için teşekkür eder, Ramada Plaza by Wyndham İstanbul Asia Airport ailesi olarak sizleri misafir etmekten mutluluk duyarız.Bu vesile ile yeni yılınızı kutlar, sağlık ve huzur dolu güzel bir yıl dileriz.Saygılarımızla;Sales ManagerAyşegül Özalp

2/10 很差

Bora

於 2022 年 11 月住了 2 晚
AYŞEGÜL 於 2022年11月21日的回應
Bora Bey Merhabalar;Öncelikle güzel bir hafta diliyorum. Otel konaklamanız sonrası yapmış olduğunuz geri bildirim için teşekkür ederiz. Vermiş olduğunuz puan neticesinde konaklamanızdan memnun olmadığınızı düşündüğümüz için sizden memnun olmadığınız konular hakkında bilgi vermenizi rica edeceğiz. Biliyorsunuz ki sizlerin deneyimleri ve puanlaması sonucunda misafirlerimizin otel tercihleri belirlenmektedir.Sizlere daha iyi ve kaliteli bir hizmet sunabilmemiz için dönüşlerinizi bekliyoruz.Saygılarımızla;Ramada Plaza by Wyndham İstanbul Asia AirportSales & Marketing ManagerAyşegül Özalp

10/10 優異

Belkacem

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
RAS
於 2022 年 9 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年9月12日的回應
Cem Bey;Geri dönüşünüz için teşekkürler.

4/10 欠佳

Nuriye Özlem

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 8 月住了 2 晚

2/10 很差

Jessica

不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible, made me pay extra for a room which I did originally booked and only the second day they offered me the actual room I booked but then charged me extra, staff advised me to smoke in the room, like that is acceptable. Not even in my own home is that acceptable.
於 2022 年 8 月住了 2 晚
FRONT OFFICE SUPERVISOR 於 2022年10月10日的回應
Dear Jessica;I will review your reservation on the subject.Smoking is allowed in the rooms upon request, can you use our restaurant and bar terrace outside the room.We issue datura as much as the swallows you have paid and we cannot overpay. However, there may be an agency commission rate for the reservations you have made through the agency. Perhaps you have encountered such a situation.,Thank for your understanding

8/10 不錯

Yusuf

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel harika yeni tertemiz sessiz sakin
於 2022 年 8 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年8月31日的回應
Thank you for your feedback

8/10 不錯

Mukerrem

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 8 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年8月29日的回應
THANK YOU

8/10 不錯

Burak

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good place to stay
於 2022 年 8 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年8月29日的回應
THANK YOU

10/10 優異

Pagos y Cobranza

於 2022 年 8 月住了 1 晚

4/10 欠佳

ARIF

於 2022 年 8 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年8月15日的回應
Merhabalar; Sizlere hangi konuda yardımcı olamadıysak bizimle paylaşırsanız size daha iyi hizmet sunmak için çabalayacağız

10/10 優異

Uecler

家人同遊
讚好：職員與服務、住宿狀況和客房舒適度
So sollte es sein
Eigentlich ganz gut... Fruhtucksbuffet sshr mager.. die wc Abluft hat wohl ein Problem... Ein unfassbar heftiger Geruch schlug einem entgegen.. Die Toilette habe ich daher mit maske benutzt
於 2022 年 7 月住了 1 晚

10/10 優異

GURBUZ

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年7月18日的回應
Gürbüz Bey Merhaba; Olumlu geri dönüşleriniz için teşekkür ederiz. Sizleri otelimizde tekrar ağırlamaktan mutluluk duyarız.

6/10 一般

真實旅客

商務旅客
不滿：整潔度和客房舒適度
Odalar çok küçük ve temizlik yeterli derece değil.
於 2022 年 6 月住了 1 晚
FRONT OFFICE SUPERVISOR 於 2022年7月18日的回應
Thank you for your feedback., Your comment will be taken into consideration and we will improve ourselves in this regard. We will be happy to see you again in our hotel.

10/10 優異

Mehmet

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super service 5 stjerner
於 2022 年 6 月住了 2 晚
FRONT OFFICE SUPERVISOR 於 2022年7月4日的回應
Mehmet Bey Merhaba; Geri dönüşünüz için teşekkür ederiz. Sizleri tekrardan otelimizde ağırlamaktan memnuniyet duyarız.

10/10 優異

GURBUZ

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Sempatik rahat ve sessiz bir ortam
於 2022 年 4 月住了 1 晚
Satış ve Pazarlama 於 2022年4月7日的回應
Merhabalar Gurbuz Bey; Nazik yorumlarınız için çok teşekkür ederiz. Sizleri tekrar misafir etmekten mutluluk duyarız. Saygılarımla;

8/10 不錯

Halima

於 2022 年 3 月住了 1 晚
Satış ve Pazarlama 於 2022年4月12日的回應
Teşekkür Ederiz Nazik ilginiz için.

4/10 欠佳

William

商務旅客
不滿：職員與服務
Poor
Hotel was empty, they were not ready for our arrival. Good was poor
於 2022 年 1 月住了 4 晚
Ramada Plaza by Wyndham Istanbul Asia Airport 於 2022年1月24日的回應
Dear William, thank you for your comment. Our hotel is located in an industrial area, most of our customers are coming from work tired, so they are sleeping. It may have looked empty, but it is not. We are also working very hard behind the scenes to give you the best service. We would like to have you again and continue to give you an even more amazing service that you deserve. Kind regards.

8/10 不錯

lejla

讚好：住宿狀況
於 2021 年 11 月住了 1 晚
Front Office Manager 於 2021年12月19日的回應
Thank you for your kind comment, you are always welcome.

4/10 欠佳

Arif Tolga

商務旅客
不滿：職員與服務和客房舒適度
Skuffende
Så vil jeg meget hellere vælge noget andet, over halvdelen af faciliteterne er lukket, hvorfor skal man så være der, hvis det er præcis det man er der for, ikke et besøg værd
於 2021 年 10 月住了 1 晚
Sinan EKER 於 2021年11月2日的回應
Hej, vi kunne ikke yde service for sent, fordi de relevante afdelinger er lukket på grund af pandemien (covid-19). Vi venter på dig igen i sunde dage. tak for din opmærksomhed

10/10 優異

Sergio

於 2021 年 10 月住了 2 晚
Sinan EKER 於 2021年10月23日的回應
Dear Sergio Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If we can be of assistance in the future, please don't hesitate to contact me at +904449763 Thank you again for taking the time to complete the survey. Sinan EKER Front Office Manager

10/10 優異

Ahmet

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Güler yüzlü karşılama ve kaliteli konaklama için doğru adres
於 2019 年 12 月住了 1 晚
Ramada Plaza Reservation Team 於 2020年1月29日的回應
Merhaba Ahmet Bey , Değerli yorumunuz için teşekkür eder sizleri tekrar aramızda görmekten mutluluk duyacağımızı belirtiriz. Saygılarımızla

8/10 不錯

Nicholas

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent quality and location but very isolated location within industrial area.
於 2019 年 11 月住了 1 晚
Oguz Cagliyan 於 2019年11月27日的回應
Dear Guest , Thank you for your compliment for our service. We hope to see you very soon again. Kind Regards

10/10 優異

Bouchaib

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 20 晚

10/10 優異

Ahmet Mete

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Oguz 於 2019年10月8日的回應
Sayın Ahmet Mete, Sizi tekrar otelimizde görmekten çok büyük mutluluk duyacağımızı belirtir değerli yorumlarınız için teşekkür ederiz. Otelimizdeki yeni fırsatlar ve imkanlar için bizimle iletişim halinde kalmanızı diliyoruz Saygılarımızla , Ramada Plaza Asia Airport Reservation Team

4/10 欠佳

Sinan

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 2 晚
Oğuz Çağlıyan 於 2019年9月20日的回應
Merhaba Sinan Bey , Otelimizi değerlendirdiğiniz platformda bizlere oldukça düşük puan vermeniz bizleri epey üzdü.Sizleri rahat ettirebilmek adına servis standartlarımızı yakalayamadığımızı düşünüyorsanız bunu yükseltebilmemiz adına daha detaylı geri bildirim vermenizi rica ederiz.Bizzat benimle iletişime geçebilirsiniz Oğuz Çağlıyan Ön Büro Müdürü fom@ramadaplistairportasia.com 05330869867

8/10 不錯

Hasan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 8 月住了 1 晚
Ramada Plaza Asia Airport Reservation Team 於 2019年10月2日的回應
Dear First of all thank you for your kind interest in our hotel, I wish you a nice day Thank you for the very valuable comment We'd like to see you again at our hotel Very best regards Ramada Plaza Asia Airport Reservation Team

10/10 優異

Eliezer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
I received a very good service and hospitality
於 2019 年 6 月住了 4 晚
Ramada Plaza Asia Airport Reservation Team 於 2019年10月2日的回應
Dear First of all thank you for your kind interest in our hotel, I wish you a nice day Thank you for the very valuable comment We'd like to see you again at our hotel Very best regards Ramada Plaza Asia Airport Reservation Team

10/10 優異

Alper Göksel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 9 月住了 2 晚
Murat Safran 於 2018年10月3日的回應
Değerli Misafirimiz, Öncelikle otelimizde konaklarken edindiğiniz deneyimlerinizi zaman ayırıp bizimle paylaştığınız için teşekkür ederiz. Ramada Plaza İstanbul Asia Airport Hotel olarak otelimizden aldığınız hizmetten keyif aldığınızı öğrenmekten son derece memnunuz. Yapmış olduğunuz değerli puanlamanız ekip üyelerimiz ile paylaşılmıştır ve sizi en yakın zamanda tekrar otelimizde ağırlamaktan onur duyacağımızı bilmenizi isteriz. Saygılarımla

8/10 不錯

Ian

Business trip
Nice hotel - really good facilities - pool and gym a great. Great location for the industrial sector
於 2018 年 8 月住了 3 晚
Murat Safran 於 2019年1月28日的回應
Dear Mr. Ian, Thank you for taking time to share your experience with us on expedia.com. We hope to welcome you again whenever your travels bring you back to Turkey. Regards

8/10 不錯

Göran

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good business hotel!
A great business hotel with great service
於 2018 年 6 月住了 1 晚
Ersin S / Front Office Manager 於 2018年6月28日的回應
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Goed hotel met weinig in de directe omgeving.
Prima hotel voor zakelijke overnachtingen, de directe omgeving is niet interessant. Het restaurant is prijzig. Het hotel ziet er verder goed uit, mooie kamer, minibar, op een dergelijke kamer mis ik een Nespresso apparaat. Goed uitgeruste badkamer met ligbad en separate douche. Wifi was niet snel maar wel stabiel, inloggen was lastig, het personeel is behulpzaam en lossen dat voor je op. Zeer uitgebreide fitness center, de spa is vrij eenvoudig. Tot slot gratis parkeren.
於 2018 年 6 月住了 1 晚
Ersin S/ Front Office Manager 於 2018年6月28日的回應
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

8/10 不錯

kwon tae

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
출장용으로 적당함
於 2018 年 5 月住了 3 晚
Ersin S/ Front Office Manager 於 2018年6月28日的回應
Dear Valued Guest, First of all, we would like to thank you for taking the time to write to us regarding your experience at the Ramada Plaza İstanbul Asia Airport Hotel. We do appreciate your positive feedback and we continue to thrive to improve our standard of service at all times. Your comments have been shared with our team members accordingly and we are looking forward to welcoming you back to our Hotel in the near future. Kind Regards, Ersin SOGUTLU Front Office Manager

8/10 不錯

Marion

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 2 月住了 5 晚

8/10 不錯

Samet

讚好：整潔度、住宿狀況和客房舒適度
於 2018 年 1 月住了 2 晚

10/10 優異

Alan Fernando

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Mejor hotel en mi vida
Experiencia fenomenal, el mejor hotel en el que he estado en mi vida y en comparacion con el precio, no hay mejor opcion.
於 2017 年 7 月住了 4 晚

8/10 不錯

Andy (Bristol, UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel for business
Stayed for two nights on a business trip. The hotel is close to the airport which is great. The hotel stands on it's own surrounded by empty ground (which may be built on in future) and around that are businesses and warehouses so it isn't picturesque. This didn't stop me enjoying a business trip here as the hotel had everything I needed after a day of meetings. It is clean and well appointed with a nice restaurant and bar.