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伊克諾郊外小屋套房旅店的評價

2 out of 5
伊克諾郊外小屋套房旅店
1095 Wayne Ave, Chambersburg, PA

評價

5.2
10 分評分，優異；541 則評價中有 62 則" "
8 分評分，不錯；541 則評價中有 85 則" "
6 分評分，一般；541 則評價中有 113 則" "
4 分評分，欠佳；541 則評價中有 99 則" "
2 分評分，很差；541 則評價中有 182 則" "

5.2/10 

整潔度

6.6/10 

職員與服務

4.4/10 

設施服務

4.8/10 

住宿狀況

5.2/10 

環保程度

評價

10/10 優異

Bonnie

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a pleasurable stay. Clean room, comfortable bed and quiet setting.
於 2024 年 5 月住了 2 晚
Minaxi 於 2024年5月21日的回應
Thank you for your review.Hope to see you again.

10/10 優異

Lee

讚好：整潔度、職員與服務、設施服務和住宿狀況
My stay at the Econolodge was quite nice. The staff was polite and kind. The room was very nice, and heard hardly any outside noise.
於 2024 年 5 月住了 7 晚
Minaxi 於 2024年5月21日的回應
Thank you for your review.Hope to see you again.

10/10 優異

william

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
helpful staff
於 2024 年 5 月住了 1 晚
Minaxi 於 2024年5月21日的回應
Thank you for your review.Hope to see you again.

2/10 很差

Chris

不滿：整潔度、職員與服務、設施服務和住宿狀況
This was BY FAR the WORST “hotel” I have ever stayed at. I travel frequently for work and this has been the worst experience. I get a room and walk in to sticky floors, yellow stained towels and pillow cases, urine on the bathroom floor, & a bug crawled on me within 5 mins of me laying down in the bed. I decide to get in shower to clean myself because I felt dirty and I proceed to notice there is NO HOT WATER! So I take the pictures, pack my things, and go to the front desk to ask for a refund or talk to a manager. When I make it down there was 3 other families, 2 checking in and one comes down to complain about the condition of the room. The Clerk “Todd” I think his name was was very rude and nasty about then entire situation. He says No refund and offers them a “suite” but then says “Don’t use the Hotub, the jets don’t work”. It’s my turn up and I proceed to explain my situation and he instantly get mad and tries to tell me to leave. He says that he is going to call the police and I called for him. He proceed to tell me I am not on the phone and I show him that I was and asked if he would like to speak with them. He YELLS & says “don’t jump over the counter and attack me” and tried to get me in trouble when he claim was false. It makes me look silly but it is very disgusting I wouldn’t let my dog stay in that place and I would post pictures but there is nowhere to post them. DO NOT RECOMMEND!
於 2024 年 4 月住了 2 晚

10/10 優異

Gloria

讚好：整潔度和職員與服務
於 2024 年 4 月住了 4 晚
Minaxi 於 2024年5月21日的回應
Thank you for your review.Hope to see you again.

6/10 一般

kate

家人同遊, 親子同遊, 伴侶同遊
This property was just okay. The front desk person was very nice and the building is very large. I believe this hotel is just for a sleep and on the road again. Nothing really to get comfy and relax. It’s right off the highway and we didn’t hear any noise and got decent sleep!
於 2024 年 2 月住了 1 晚

2/10 很差

Contessa

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Disgusting and dirty
I was traveling in a snow storm forced off the highway by state police trying to close the highway down. I attempted to stay at this hotel. Todd the receptionist was already annoyed with me because i booked my stay through a third party app. I finally got my key card and I walked through the halls to my room. I walked into a dirty room with dead and living roaches on the floors and walls. The bathtub was dirty. The one picture on the wall had some substance splattered on it. The bed had something crawling on it. I went to the receptionist asking for a refund. He then offered a upgrade to a suite and took me to one of two suites. The cleanliness of these suites were still dirty. Piles of hair on the floor not to mention it was on the same floor and doors away from the previous room. Knowing roaches arent just a one room thing. The receptionist(Todd) then proceeds to say that the housekeepers can't clean every spec of dirt in the rooms, which is their job. He wasnt trying to refund my stay. He called the owner at one point discussing my issues. Todd was very arrogant and he took off to my room to check to make sure my complaint was valid. I may be all over the place with this but Im appalled by his last comment after approving my refund, which was if i want cleanliness then Im gonna pay hundreds of dollars for a clean hotel room. I took pictures and would upload them but this app isnt allowing even though there is a spot to add up to 8 photos
於 2024 年 1 月住了 1 晚

8/10 不錯

Louise

家人同遊
讚好：整潔度、職員與服務和客房舒適度
i stayed as a respite halfway on my trip home from North Carolina as I am driving alone. The room was quiet and the bed was very comfortable and gave me the rest I needed to continue my travel. The desk clerks were very courteous and helpful. It was probably because I was tired from driving, but it was difficult to see where the hotel was. The sign was there but i did not notice it during the daytime.
於 2024 年 1 月住了 1 晚

8/10 不錯

chris

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

2/10 很差

Conee

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We were given the wrong room key to start. While walking to our room, there were literally roaches walking along with us. We checked out the room before complaining. There were stains or horrifying nature on the floor. Literally… it looked like someone was murdered in there. There were so many different types and colors of hair all over the bedding, it was obvious it doesn’t get changed. Not only that, there was a fecal matter smear across the sheets as well as a blood smear. The room reeked of curry and body odor terribly. There were dead and live bugs everywhere. We went to the desk to show them a video of our room and to request a refund. They stayed a video wasn’t necessary and they knew it was exactly how we stayed and issued the refund…
於 2023 年 12 月住了 1 晚

2/10 很差

Taipeng (Long Island City)

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Jonathan

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

2/10 很差

Tamara

於 2023 年 11 月住了 1 晚

8/10 不錯

Karen

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Don't like the extra 50 dollar deposit charged and we wanted to switch our payment method and the desk clerk did not do it properly. Room was nice no other issues.

4/10 欠佳

Paul

家人同遊
不滿：住宿狀況
The towel rack was loose at one end and hanging straight down. Turns out it was installed upside down. I removed it and installed it correctly. Fortunately I had a screwdriver with me. The cover was off of the exhaust fan in the bathroom, which doesn't matter except the dang think rattled so bad you can't stand to run it. One baseboard is pulled loose but that is cosmetic but you might want to have someone fix it. Overall I think I will spent more money and upgrade to better motel from now on.
於 2023 年 10 月住了 1 晚

8/10 不錯

Colleen

於 2023 年 9 月住了 1 晚

8/10 不錯

Corwin

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Minaxi 於 2023年9月6日的回應
Thank you so much.Looking forward to see you again

2/10 很差

James

於 2023 年 8 月住了 1 晚

2/10 很差

Aaron

於 2023 年 8 月住了 2 晚

6/10 一般

SHAUN

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
於 2023 年 8 月住了 2 晚

4/10 欠佳

LaTisha

不滿：整潔度、職員與服務和客房舒適度
Not Happy
The room was infested with roaches.
於 2023 年 8 月住了 3 晚

2/10 很差

Nelson

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
There where roaches in the roomand i have co worker that said he had a mice in his room also.
於 2023 年 8 月住了 5 晚

8/10 不錯

Shakira

讚好：職員與服務
於 2023 年 7 月住了 1 晚
Minaxi 於 2023年9月6日的回應
Thank you so much .Looking forward to see you

8/10 不錯

Sue

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

6/10 一般

rebecca

不滿：設施服務和住宿狀況
Honestly, not much liked. Starting off with $50.00 hold/charge when the room was already paid for. First bathroom visit, moved the shower curtains and a roach ran down the tub. After much fiddling around with the remote, find out it only changes the channel, nothing else. Sign in lobby states breakfast from 6-9. When down at 7 and saw nothing there. No i didn't ask, but wouldn't there be SOMETHING out?
於 2023 年 7 月住了 1 晚

2/10 很差

Adam

讚好：職員與服務
不滿：整潔度和住宿狀況
Needs attention
於 2023 年 7 月住了 1 晚

4/10 欠佳

Rakeya

不滿：整潔度和住宿狀況
I booked this property for four nights in the month of July. The check in process went well. However, we were placed on the second floor and there is NO elevator. The room we were put in was not clean. The towels and wash clothes had big blood and dirt stains. The bedding had blood and dirt stains as well. It irritated me that housekeeping thought it was okay to fold these towels and wash clothes and place them in the room when the dirt and large blood stains are clearly there and coil not be missed. The towel was folded up in such a way that these stains were not visible unless you unfolded it. I did request new towels, washcloths and bedding from the front desk and they did bring some to the room. When I showed the front desk clerk the condition of the bedding and towels/washcloths all she said was “I’m sorry”. There is no iron or blow dryer. The toilet had old urine stains around the rim. The ceiling above the toilet in the bathroom was leaking from the rain so some of our items and tissue got wet. The room smelled old and moldy. I requested another room on the lower floor and was given one. The new room smelled cleaner and looked better but the bedding and towels were not the cleanest. The hotel overall is in need of major upgrades and cleaning. I would not recommend for anyone to stay here unless you absolutely have to but even then think twice.

2/10 很差

Douglas

不滿：整潔度、職員與服務和住宿狀況
Room was in disrepair. The towel rack had been ripped from the wall. A strip of baseboard molding was ripped from the wall. I received no maid service for my first night of my two day stay. No plastic bag for the ice bucket - unsanitary. TV remote was taped together. The second morning of my stay, the maid came to clean my room and woke me up at 8:30 AM.Dirty bathroom floor.
於 2023 年 7 月住了 2 晚

8/10 不錯

Scott

讚好：整潔度、職員與服務和住宿狀況
The price
於 2023 年 7 月住了 1 晚

6/10 一般

Nelson

商務旅客
不滿：整潔度、職員與服務和住宿狀況
I got put in room and then got tranfer to another room and that room had roaches.
於 2023 年 7 月住了 7 晚

6/10 一般

Giviti

於 2023 年 7 月住了 1 晚

4/10 欠佳

Ali

商務旅客
讚好：住宿狀況
不滿：整潔度和職員與服務
This is the third time I stay at the hotel, and the worst time I need attention or cleanliness of the room
於 2023 年 7 月住了 3 晚

6/10 一般

Jennifer

不滿：住宿狀況
Pool wasn't open, outside doors left unlocked.
於 2023 年 7 月住了 3 晚

10/10 優異

Leosoni (San Juan P.R)

讚好：整潔度、職員與服務和住宿狀況
Todo muy bien con la reservas
於 2023 年 7 月住了 2 晚
Minaxi 於 2023年7月18日的回應
Thank you so much for your response.Looking forward to see you.

6/10 一般

michel

讚好：職員與服務
不滿：整潔度和住宿狀況
Room was very good. But the rest of the hotel is in need of major renovations.
於 2023 年 7 月住了 1 晚

10/10 優異

Carol

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good rest stop
Even though they are newly opened the room was comfortable and clean.
於 2023 年 7 月住了 1 晚
Minaxi 於 2023年7月15日的回應
Thank you for taking the time to complete our online survey regarding your recent stay at Econo Lodge Inn & Suites.Looking forward to see you.

2/10 很差

Sandy

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

8/10 不錯

Tiffany

於 2023 年 7 月住了 3 晚
Minaxi 於 2023年7月10日的回應
Thank you for your response.Looking forward to see you again.

2/10 很差

Bin

於 2023 年 7 月住了 2 晚

10/10 優異

Annmarie

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Property is under renovation. Limited rooms available. Staff did upgrade my reservation to accommodate my party of 1 adult with 3 children under 13.
於 2023 年 7 月住了 1 晚
Minaxi 於 2023年7月5日的回應
Thank you so much for your response and looking forward to see you.

2/10 很差

Lea Ann

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 2 晚

8/10 不錯

Melissa

於 2023 年 6 月住了 2 晚
Minaxi 於 2023年7月5日的回應
Thank you so much for your response and looking forward to see you.

6/10 一般

Jared

伴侶同遊
It was just old and dingy. In disrepair. Broken locks on entries. There was a breezeway full of broken furniture and an old toilet. Our room was ok, but lots of hair in the bathroom, just not great. The bedding was clean.
於 2023 年 6 月住了 2 晚

6/10 一般

Stephenie

家人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
We picked this place for the price on a cross country motorcycle trip. It was a bed and a shower. It wasn’t bad, the hotel was still renovating as we were there. They hadn’t started the breakfast yet. Our room was completed but obviously they hadn’t walked through yet. The trim was pulling away from the wall and there were spots the painters missed. But it was a safe place to layover for the night and close to some decent restaurants. Overall it was a good stay.
於 2023 年 6 月住了 1 晚

4/10 欠佳

John

讚好：職員與服務
不滿：整潔度和住宿狀況
Property sold out for this period. Given room in Smoking area. AT check inother patrons were requesting to leave because of roaches. Challenging experience!!!!
於 2023 年 7 月住了 1 晚

2/10 很差

Chris

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
My girlfriend and I came to stay and we were here a few hours and saw roaches, tried getting a refund and they said we’d have to wait until Monday to get the menu refunded when I paid in cash and they said I’d have to come back and get the money, like I don’t live anywhere near here and am not trying to drive all the way back here
於 2023 年 7 月住了 1 晚

10/10 優異

Larry

於 2023 年 6 月住了 1 晚

8/10 不錯

peggy

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
What I didn't like. I asked the desk about my receipt for the stay. Told me I would receive from a third party I called Expedia, they called the Hotel as of yet I have not received my receipt for my stay.
於 2023 年 6 月住了 1 晚

2/10 很差

Constance (The Woodlands)

家人同遊
不滿：整潔度和住宿狀況
Upon checkin requested 1st floor due to injured knee (no elevator) -- got room AC not working -- requested new room -- got a room on 1st floor - room dated - roaches - worn out towels - upon checking out -told clerk about roaches - apologies and would notify management -- upon leaving other guests also confirmed roaches in their rooms, too
於 2023 年 6 月住了 1 晚

8/10 不錯

Jodie

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 2 晚
Minaxi 於 2023年6月27日的回應
Thank you for your response. Looking forward to see you again.