「There was no AC in the room. There was a unit but it was not running. I explained this to the staff and they did nothing. The same with the guests next door blaring jazz music all night long. The staff did not even come to the room to address the issue. I was to have had a six night stay but checked out the very next morning. I will not be returning.」
「When we arrived we were not provided a door code to get in the building and waited out front going over all the emails in case we just missed seeing the code, to no avail. Eventually a man opened the door but he wasn't the host but he did build the hotel. He finally whatsapped the host to find out which room was ours, but again we were given no code. The ring camera at the door didnt work either. Had he not opened the door by mere chance we never would have been able to get in and we would...
「The pool and view are awesome. Sadly, this hotel clearly has slid into disrepair. There were at least 30 mosaic tiles loose on the shower floor--one cut my foot. The walls looked like a 12 year old did the painting--so much paint on the beautiful tiles, ceiling, door trim. Doing a nice job on the paint would have cost almost nothing, so sad! Hundreds of tiny ants crawling around the porch slider. Electricity out both nights. Second night from midnight to after 10 am--so no ac, running...
「I had such a tranquil experience at this resort. Jovany is amazing and so helpful! It was my first time in Panama and this place welcomed me and it felt like home.
I am definitely coming back. My secret sanctuary ❤️❤️」