"The hotel catered for what you want. We came here thinking it was 5 star all inclusive but in fact it was more like a 4 star. You need to upgrade to get the branded alcohol, or water in bottles. It’s definitely geared towards alcohol. The food is good. There isn’t much to eat throughout the day in terms of snacks. Ice cream in tubs and homemade sandwiches. The pool is lovely and the views are fab. The vibe is nice. Hospitality is lovely and people enjoy themselves. The pool is the best part for me.
Mr Marx at customer relations is fantastic. He is friendly, helpful and very personal. He takes an interest in you and remembers things you’ve spoken about and is really informative. All hotels should have someone like him. And he speaks 7 languages!!"
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