Premier Inn Chapel Ground hotels

"Would not stay again. Whilst the family room was fine, the bathroom extractor fan was deafening, and for a family room they only included 2 sets of towels and 2 mugs for the four of us. We went to use the pool, the main reason we booked the hotel, and were told they had run out of towels and we would have to go back to our room to get and use those towels. The pool and changing room was tired and shabby. But worst of all was the metal sheeting on the bottom of the pool, which had intermittent welds, and was sharp edges which I cut my toe on. The steam room was out of order and not usable. Also the TV didn't work in the room, there was no signal on any channel. We reported this, and it was fixed, but only a selection of channels were available and this did not include the 4 main terrestrial channels. All in all, pretty poor, and we had a better deal at Travelodge around the corner. A previous night (just no pool). Staff resolved most issues when raised. But didn't seem that bothered."

"Everything was really good and could not fault the hotel or the staff. Well done for making a great family stay."

"Great hotel "

"Really lovely hotel brought my two small children it was great they loved it! "

"Theo pool and spa were really good. Room was clean It would be nice to have 2 single beds for the kids but the sofa was good too. Will go back "

"Easy parking. Good breakfast."

"Room was lovely, clean, spacious and modern with a beautiful view of the garden. The food was delicious both dinner and breakfast. The buffet breakfast was the best I've had. All the staff were friendly and helpful. Nice spa area with good showers in the changing room. Very happy, would stay again."

"Clean room, comfortable bed, swimming pool good. I would prefer bedside lights rather than a single overhead light. Floor was very noisy. "

"Lovely stay but spoilt by food quality "