Chaplin Chaplin Museum Hotels

"Excellent front desk staff"

"Staff was very friendly, welcoming all of us. Breakfast was a bit on the light side, but the coffee and attendant were great! Happy I stayed and will visit again when in the area. Great stay!"

"Great staff, clean room, close to mohegan "

"Great room, very clean"

"Guy checking us in was very nice and helpful, bed had crumbs on the sheet, not sure the sheet was changed. Weird"

"Room was very nice"

"The staff is great. The room is spacious. We stayed for one night and would come back."

"Clean room, good service "

"Best staff friendliness of any hotel I've ever stayed at. Every single employee feels like they're totally bought into the customer's experience. The food at Kensington's / Ascot's was some of the very best of the area. Hotel and amenities all extremely clean. Only cons are that many of the older doors in the rooms don't close flush and need rehanging, the ac power pass-throughs under the lamps are very flimsy and one of them didn't even work during my previous stay, and the showers while gorgeous have the sliding door positioned opposite the shower heads so if you didn't preposition the heads the aim at the wall they'll spray you when you reach in to turn the water on. "