2 間酒吧/酒廊、天台酒吧

夏洛特南方公園萬豪 AC 酒店的評價

4 out of 5
夏洛特南方公園萬豪 AC 酒店
1824 Roxborough Road, Charlotte, NC

評價

9.2

卓越

10 分評分,優異;431 則評價中有 314 則" "
8 分評分,不錯;431 則評價中有 63 則" "
6 分評分,一般;431 則評價中有 28 則" "
4 分評分,欠佳;431 則評價中有 17 則" "
2 分評分,很差;431 則評價中有 9 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

8.8/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Caralyn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was very pleasant.
於 2024 年 4 月住了 1 晚

10/10 優異

Juan (Pembroke Pines)

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very convenient and almost new hotel Great service in the breakfast
於 2024 年 4 月住了 2 晚

10/10 優異

Marlon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful rooftop
於 2024 年 3 月住了 1 晚

10/10 優異

Tysheena

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in was a breeze! Staff was nice and helpful. Room was clean and spacious! LOVED THE SHOWER😍 quite and slept wonderfully!
於 2024 年 3 月住了 1 晚

10/10 優異

Kristen

The suite is very spacious and has 1.5 bathrooms which is very convenient!
於 2024 年 3 月住了 1 晚
Sheri Z 於 2024年3月29日的回應
Thank you, Kristen, for taking the time to share this great review of our hotel. We are happy to hear that you enjoyed your stay and hope we will see you back again soon!

10/10 優異

Jacob

讚好:整潔度、職員與服務和住宿狀況
Nice place.
於 2024 年 3 月住了 3 晚
Sheri Z 於 2024年3月27日的回應
Thank you, Jacob, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed your stay and hope we will see you back again soon!

10/10 優異

nayiely

於 2024 年 3 月住了 1 晚

10/10 優異

Tatiana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Sheri Z 於 2024年3月19日的回應
Thank you, Tatiana, for sharing this wonderful review about your recent stay at our hotel. We hope to see you again on your next visit to our area!

10/10 優異

Megan

讚好:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Sheri Z 於 2024年3月19日的回應
Thank you, Megan, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 優異

Michelle

讚好:整潔度、職員與服務和住宿狀況
No complaints!
於 2024 年 2 月住了 3 晚
Sheri Z 於 2024年2月23日的回應
Thank you, Michelle, for sharing this great review ofour hotel. We are happy to hear that you had no complaints, and hope we will see you again on a future visit to our area.

8/10 不錯

Ashley

於 2024 年 2 月住了 3 晚
Sheri Z 於 2024年3月21日的回應
Thank you, Ashley, for taking the time to offer this kind review of our hotel. We hope to see you again on a future visit to our area!

8/10 不錯

Kibwana

讚好:整潔度、職員與服務、設施服務和住宿狀況
If a microwave was in the room 5/5 easy. Everything else was great.
於 2024 年 2 月住了 2 晚
Sheri Z 於 2024年3月13日的回應
Thank you for sharing this kind review, Kibwana. We appreciate the feedback and are happy to hear that you enjoyed your stay!

10/10 優異

Christian

於 2024 年 2 月住了 3 晚
Sheri Z 於 2024年3月21日的回應
Thank you, Christian, for sharing this great review of your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you again on your next visit to Charlotte!

10/10 優異

Yosnier (Miami)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Bien localizada y tranquilo el lugar… muy buen customer services..
於 2024 年 2 月住了 2 晚
Sheri Z 於 2024年2月5日的回應
Gracias, Yonier! We are happy to see your great responses and look forward to seeing you back on a future visit to our area!

10/10 優異

Leon

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
In a great location and restaurants and shopping close.
於 2024 年 1 月住了 3 晚
Sheri Z 於 2024年1月30日的回應
Thank you, Leon, for sharing this great review about your recent stay at our hotel. We are happy to hear that you enjoyed your stay and hope to see you again the next time you need accommodations in SouthPark.

8/10 不錯

Jim

讚好:整潔度、職員與服務、設施服務和住宿狀況
As expected but attached dining was limited at best.
於 2024 年 1 月住了 2 晚
Sheri Z 於 2024年1月29日的回應
Thank you, Jim, for sharing this kind review about your recent stay. We appreciate your feedback and will share this with our team, as we are always working to enhance our offerings. We hope to see you again on your next visit to our local area.

10/10 優異

Kisia

多人同遊
讚好:設施服務
Enjoyed my stay… staff was excellent and recommended great places to eat…. Definitely will stay there again on my next visit to Charlotte.
於 2024 年 1 月住了 2 晚
Sheri Z 於 2024年1月24日的回應
We appreciate these great comments, Kisia. We are happy to hear that you enjoyed this stay and found our staff to be so welcoming. Please come back on your next visit to our area!

10/10 優異

Koi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Sheri Z 於 2024年1月24日的回應
Thank you, Koi, for leaving this great review of our hotel. We appreciate the feedback and are happy to hear that your stay was a great one!

10/10 優異

Keith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Sheri Z 於 2024年1月16日的回應
Thank you, Keith, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 優異

Linda

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and modern!
於 2024 年 1 月住了 1 晚
Sheri Z 於 2024年1月16日的回應
Thank you, Linda, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 優異

Zakayla

於 2024 年 1 月住了 2 晚
Sheri Z 於 2024年2月5日的回應
Thank you, Zakayla, for sharing this great review about your recent stay at our hotel. We are happy that you enjoyed your experience with us and hope to see you back again soon!

8/10 不錯

Katrena (Knightdale)

讚好:整潔度和住宿狀況
於 2023 年 12 月住了 1 晚
Sheri Z 於 2024年1月12日的回應
Thank you, Katrena, for sharing this kind review about our hotel. We are happy to hear that you enjoyed this stay and hope we will see you again on your next visit to our area.

8/10 不錯

Dennis

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Sheri Z 於 2024年1月12日的回應
Thank you, Dennis, for sharing this kind review about our hotel. We are happy to hear that you enjoyed this stay and hope we will see you again on your next visit to our area.

10/10 優異

Mary Lee and John

於 2023 年 12 月住了 2 晚
Sheri Z 於 2024年1月2日的回應
Thank you, Mary Lee and John, for taking the time to offer this great review of our hotel. We are happy to hear that you enjoyed this stay and would welcome the opportunity to host you again. Happy New Year!

10/10 優異

Lucas

於 2023 年 12 月住了 2 晚
Sheri Z 於 2024年1月16日的回應
Thank you, Lucas, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 優異

Breanna

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚
Sheri Z 於 2024年1月2日的回應
Thank you, Breanna, for this great review about your recent stay. We appreciate the feedback and hope to see you back again soon!

10/10 優異

Alicia (Charlotte)

讚好:整潔度、職員與服務和住宿狀況
Great location, service, and rooms!
於 2023 年 12 月住了 1 晚
Sheri Z 於 2024年1月2日的回應
Thank you, Alicia, for sharing this wonderful feedback about your recent stay. We appreciate your comments about the hotel and the service provided - and hope to see you back again on your next visit to Charlotte!

10/10 優異

Emma

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚
Sheri Z 於 2023年12月18日的回應
Thank you Emma, for sharing this wonderful review about your recent stay at our hotel. We are happy that you enjoyed your experience with us and hope we will see you back again. Happy Holidays!

10/10 優異

KIMBERLY

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The main reason I chose this hotel was due to the beautiful roof top bar, but after checking in I found out it was closed due to a private party. Very disappointing!
於 2023 年 12 月住了 1 晚
Sheri Z 於 2023年12月11日的回應
Kimberly, please accept our apologies for your disappointment with the rooftop bar being closed for a private event. We try to let our guest's know in advance when situations like this occur; and am sorry that you did not know the bar would be closed on this occasion. We certainly hope to see you back again when you can enjoy the view from Cordial.

10/10 優異

Janis

於 2023 年 11 月住了 1 晚
Sheri Z 於 2023年12月11日的回應
Thank you, Janis, for taking the time to share this great review of our hotel. We are happy to hear you enjoyed your stay and hope to see you back on a future visit to our area. Happy Holidays!

8/10 不錯

MAURICIO

伴侶同遊
讚好:整潔度和住宿狀況
不滿:設施服務
Perfect location, good property condition. Pretty basic Gym. The roof top bar furniture is not comfortable at all and the ID very poor. The rooms are OK but the closet is minimal. No drawers. Not even in the night tables. Staff is courteous but not kind. Next time I will explore other options on the same area.
於 2023 年 11 月住了 5 晚
Sheri Z 於 2023年11月29日的回應
Thank you, Mauricio, for taking the time to share this feedback about your recent stay at our hotel. We will share your comments with our leadership team, so we can look at different ways in which we can enhance our guests' experiences going forward.

10/10 優異

Teresa

於 2023 年 11 月住了 1 晚
Sheri Z 於 2023年12月18日的回應
Thank you, Teresa, for taking the time to share this great review of our hotel. We are happy to hear that you enjoyed your stay and hope to see you again on your next visit to our area. Happy Holidays!

4/10 欠佳

Amanda

於 2023 年 11 月住了 1 晚
Sheri Z 於 2023年12月18日的回應
Please accept our apology, Amanda, for your disappointment with your recent stay. We are sorry to hear that we did not meet your expectations on this occasion and would welcome a future opportunity to better your experience with us.

10/10 優異

Nicholas (Bayonne)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice. Charging for coffee was criminal. I won’t ding for that, but it should always be included in the hotel price.
於 2023 年 11 月住了 2 晚
Sheri Z 於 2023年11月28日的回應
Thank you for sharing this great review of our hotel and appreciate the valuable feedback you offered. We wish you a happy Holiday season and hope we will see you back again soon!

10/10 優異

Stephanie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Sheri Z 於 2023年11月28日的回應
Thank you for sharing this great review of our hotel, Stephanie. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Pamela

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Gray place to stay
於 2023 年 11 月住了 1 晚
Sheri Z 於 2023年11月13日的回應
Thank you, Pamela, for sharing this great review of our hotel. We are happy to hear that you enjoyed your stay and look forward to seeing you again on a future visit to our area.

8/10 不錯

James

於 2023 年 11 月住了 1 晚
Sheri Z 於 2023年11月13日的回應
Thank you, James, for sharing this kind review of our hotel. We appreciate your feedback and hope to see you back on a future visit to our area.

10/10 優異

Debra

讚好:整潔度、職員與服務和住宿狀況
Everything and everyone was excellent. My only complaint is the breakfast. We had no idea we had to pay for breakfast and coffee.
於 2023 年 11 月住了 2 晚
Sheri Z 於 2023年11月13日的回應
Thank you, Debra, for sharing this great review of our hotel. We are happy to hear that you enjoyed your stay and hope we will see you on your next visit to our area.

10/10 優異

Cristal

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Parking spots are so small to jam in spaces. I saw multiple patrons checking their cars when getting in or out for bumps and dings. It would be different if valet was available but it is not. For a high end hotel you would not want to have to claim issues and damages with insurance because the parking is so tight and inevitably someone is going to ding a door or side panel.
於 2023 年 11 月住了 2 晚
Sheri Z 於 2023年11月6日的回應
Thank you, Cristal, for sharing this great review of our hotel. We appreciate your feedback about the parking spaces in our garage and will keep this in mind for the next time we resurface this area. We hope you enjoyed your time at the hotel and look forward to welcoming you back again soon.

10/10 優異

Peter

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for dog walking
於 2023 年 11 月住了 1 晚
Sheri Z 於 2023年11月6日的回應
We appreciate your comments about the local area being good for walking your dog, Peter. We are happy to hear that you enjoyed your stay and hope we will see you back the next time you require accommodations in SouthPark.

4/10 欠佳

Eric

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Loud noises in the hallways woke us up at 5AM - kids knocking on the door and running away.
於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年10月30日的回應
We are very sorry to hear about the noises you encountered coming from other guests of the hotel; and understand that this disrupted your stay. We certainly hope to see you back again, so we can better your experience at our hotel.

10/10 優異

Debbie

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年10月30日的回應
Thank you, Debbie, for sharing this great review of our hotel! We are happy to hear that you enjoyed your stay and hope we will see you again on a future visit to our area.

10/10 優異

Quentari

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Sheri Z 於 2023年10月26日的回應
Thank you, Quentari, for sharing this great review of our hotel! We are happy to hear that you enjoyed your stay and hope we will see you back again on your next visit to our area.

10/10 優異

Lennie

於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年11月13日的回應
We appreciate your great review of our hotel, Lennie and hope to see you back again soon!

6/10 一般

Angela (Woodbridge)

家人同遊
讚好:職員與服務和住宿狀況
The staff was extremely nice and professional. However, I did not like the decor in the room. The room felt like being in a concrete block. The room felt so impersonal. Housekeeping staff isn't doing a great job with cleaning the hotel. I saw a number of areas that needed a thorough cleaning. Overall, the hotel isn't worth the money, and I wouldn't stay there again. Not a bad hotel by no means, but not worth the money.
於 2023 年 10 月住了 5 晚
Sheri Z 於 2023年10月24日的回應
Thank you, Angela, for sharing your opinion about your recent stay. We appreciate your feedback and will share your comments with our hotel's leadership team, so we can make the necessary adjustments going forward.

10/10 優異

Karen M

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 3 晚
Sheri Z 於 2023年10月18日的回應
Thank you, Karen, for sharing this great review of our hotel. We are happy to hear that you enjoyed your stay and hope we see you back on a future visit to our area.

2/10 很差

Akgun

家人同遊
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Upper level management is terrible Hotel is new but no on call or engineer to fix a non working AC in the room Front desk is not trained and only says no to any solution Only option take 2 blankets After 24 h and 10 phone call, Sunday manager offered a space heater When we asked multiple times, we were told it is not allowed or legal to have one in room Reason for all shortcomings blamed on Marriott’s staff shortages and management decisions but assistant manager declined all further calls after first one Reason for lack of heat in room was never clear “ it is more complex than just your room “ “ It could be boiler issue “ “ Hotel’s smart system is difficult to correct glitches “ Irony of all; We only asked a warm room at check in and were assured everything is working, actually engineering was in property last week. When we returned from a wedding at midnight, we had freeze until next morning. In room phone never worked and it might be preferred that way ?
於 2023 年 10 月住了 2 晚
Sheri Z 於 2023年10月16日的回應
Thank you for sharing this feedback, Akgun. Please accept our apology for not being able to properly address the issue you encountered during your stay. I have passed this information along to the hotel's leadership, so we can address this type of situation, so it will not happen again. We hope to have a future opportunity to better your experience at our hotel.

10/10 優異

Jennifer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy access The smell was amazing
於 2023 年 9 月住了 1 晚
Sheri Z 於 2023年10月16日的回應
Thank you, Jennifer, for sharing these great comments about your recent stay. We are happy you enjoyed your stay and hope we will see you back again soon!

10/10 優異

Jillian

於 2023 年 10 月住了 3 晚
Sheri Z 於 2023年11月6日的回應
Thank you, Jillian, for taking the time to send in this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again on a future visit to our area!

8/10 不錯

Edwin

於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年11月6日的回應
Thank you, Edwin, for sharing this kind review of our hotel. We are so glad that you enjoyed your stay and look forward to a future opportunity to serve you again.