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City Express by Marriott Charlotte South End

2.5 star property
Travelers find city living made simple at this Charlotte hotel, where unwinding after Bank of America Stadium visits comes with helpful staff ready to assist

Choose dates to view prices

Located in Charlotte's heart, Best Western Lower South End offers a practical base for urban explorers. Guests enjoy continental breakfast, in-room WiFi, and a gym. Business travelers appreciate the 24-hour business center for catching up on work.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Gym
  • Parking available
  • Laundry room
The current price is HK$697
HK$803 total
includes taxes & fees
16 Mar - 17 Mar

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds

8.6 out of 10
Excellent
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
Smart TV
Blackout curtains
Shower/bath combination
Private bathroom
Hairdryer
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Executive Park, a neighbourhood in Charlotte, City Express by Marriott Charlotte South End is near the airport and near a metro station. SouthPark Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit NASCAR Hall of Fame and Carowinds Theme Park. Looking to enjoy an event or a game? See what's going on at Spectrum Center or Bank of America Stadium. Visit our Charlotte travel guide
Map
242 E Woodlawn Road, Charlotte, NC, 28217

What's nearby

  • Bowlero South Boulevard
    7 min walk - 0.7 km
  • The Olde Mecklenburg Brewery & Biergarten
    14 min walk - 1.3 km
  • Seneca Shopping Center
    16 min walk - 1.4 km
  • Tyvola Square
    2 min drive - 2.0 km
  • Renaissance Park
    3 min drive - 2.7 km

Getting around

  • Woodlawn Station
    3 min walk
  • Charlotte Station
    13 min drive
  • Charlotte-Douglas International Airport (CLT)
    15 min drive

Restaurants

  • Waffle House
    8 min walk
  • McDonald's
    17 min walk
  • Circle K
    17 min walk
  • Azteca
    4 min walk
  • Zepeddie’s Pizzeria
    8 min walk

About this property

City Express by Marriott Charlotte South End

Hotel near Bank of America Stadium
Take advantage of free continental breakfast, laundry facilities and a gym at City Express by Marriott Charlotte South End. Stay connected with free in-room WiFi.
You'll also find perks such as:
  • A gift shop, luggage storage and a vending machine
  • Smoke-free property, a lift and coffee/tea in reception
  • A 24-hour front desk and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All 96 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
Extra amenities include:
  • Bathrooms with shower/bath combinations and hairdryers
  • 50-inch Smart TVs with premium channels
  • Fridges, microwaves and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Extended parking on site (USD 25 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM to 8:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.
  • This property's damage deposit is payable via a secure link and is due within 24 hours after booking. Advance payment of the damage deposit is required to check in.

We have included all charges provided to us by the property.

Optional extras

  • Extended parking fee: USD 25 per stay
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Charlotte Best Western
Best Western Charlotte
Best Western Lower South End
Best Plus Lower End Charlotte
Best Western Sterling Hotel Suites
Best Western Plus Lower South End Hotel
Best Western Plus Lower South End Charlotte
Best Western Plus Lower South End Hotel Charlotte

Frequently asked questions

Is City Express by Marriott Charlotte South End pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at City Express by Marriott Charlotte South End?

As of 6 Mar 2026, prices found for a 1-night stay for 2 adults at City Express by Marriott Charlotte South End on 16 Mar 2026 start from HK$697, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at City Express by Marriott Charlotte South End?

Extended parking is available for USD 25 per stay.

What time is check-in at City Express by Marriott Charlotte South End?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at City Express by Marriott Charlotte South End?

Checkout is at 11:00 AM.

Where is City Express by Marriott Charlotte South End located?

Located in Executive Park, this hotel is 1 mi (1.6 km) from Tyvola Square and within 3 miles (5 km) of Renaissance Park and Charlotte Regional Farmers Market. Billy Graham Library and Park Road Park are also within 3 miles (5 km). Woodlawn Station is only a 3-minute walk and Scaleybark Station is 21 minutes.

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Reviews

City Express by Marriott Charlotte South End Reviews

8.6

Excellent

9.2

Cleanliness

8.4

Amenities

8.8

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 45 out of 75 reviews
Rating 8 - Good. 16 out of 75 reviews
Rating 6 - Okay. 6 out of 75 reviews
Rating 4 - Poor. 3 out of 75 reviews
Rating 2 - Terrible. 5 out of 75 reviews

Reviews

8/10 Good

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The facility and room were very clean and fresh. The staff was very friendly and helpful. The continental breakfast was better than most others that we’ve experienced. It was perfect for an overnight close to the airport.
Stayed 1 night in Jan 2026

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, easy parking access, comfortable beds, quiet surroundings, and centrally located.
Stayed 1 night in Dec 2025

10/10 Excellent

Breda

Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff very friendly. Overall no problems. Would stay there again
Stayed 1 night in Jan 2026

10/10 Excellent

faiez

Liked: Cleanliness, amenities, property conditions & facilities
Very good room and clean
Stayed 1 night in Jan 2026

10/10 Excellent

Clayton

Liked: Cleanliness, amenities, property conditions & facilities
Super nice staff Room Very Clean Great fair value
Stayed 1 night in Nov 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Everything was nice and clean and Henry at the front desk was very courteous and helpful.
Stayed 1 night in Nov 2025

8/10 Good

Alyssa

Liked: Cleanliness, amenities
It was a standard 3 star experience. Rooms were clean enough, breakfast was included which is nice. Staff could be a little more attentive.. we waited several minutes at the desk to check in at 3PM. $100 deposit seems a bit high compared to other, nicer hotels
Stayed 2 nights in Jan 2026

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited food options . Staff was great . Room was clean . AC worked great. Outside looked a little sketchy.
Stayed 1 night in Oct 2025

10/10 Excellent

daniel

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at City Express by Marriott Charlotte South End. All the the services and the stuff were amazing and very helpful!
Stayed 4 nights in Feb 2026

10/10 Excellent

Sherica

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room !!! Clean and bed slept very good
Stayed 1 night in Dec 2025

10/10 Excellent

Kristie

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms and friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Greg

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room, clean lobby, decent continental breakfast, super polite personnel. I will come back here again. Great bargain. Good value.
Stayed 1 night in Feb 2026

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place, friendly staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Jay

Liked: Cleanliness, amenities, property conditions & facilities
The room was great, clean and spacious. The staff was amazing. They assisted me with extending my check out due to horrible weather and my delayed flight.
Stayed 1 night in Jan 2026

10/10 Excellent

Alton

Liked: Cleanliness, amenities, property conditions & facilities
Great service!
Stayed 2 nights in Jan 2026

10/10 Excellent

Anastasia

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff attentive. Overall good. Area a little busy.
Stayed 1 night in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
great
Stayed 1 night in Jan 2026

10/10 Excellent

Bishan

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 2 nights in Jan 2026

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Not sure the complaints of others bc this was an amazing stay.
Stayed 1 night in Oct 2025

2/10 Terrible

Karawa

Disliked: Cleanliness, property conditions & facilities
Bathroom broke but they still available for guests stay
Stayed 1 night in Dec 2025

8/10 Good

Brenda

Liked: Cleanliness, amenities, property conditions & facilities
Air was on 68 but very warm sleeping
Stayed 1 night in Jan 2026

10/10 Excellent

Khunh

Very nice
Stayed 1 night in Dec 2025

2/10 Terrible

Greg

Disliked: Staff & service, property conditions & facilities
I was profiled and kicked out for being trans by the front desk
Stayed 1 night in Dec 2025

4/10 Poor

Emanuel

Liked: Cleanliness, property conditions & facilities
No me gusto
Stayed 1 night in Jan 2026

2/10 Terrible

alex

Disliked: Cleanliness, amenities, property conditions & facilities
I got stuck in the elevator& the shower was backed up was literally a waste of money
Stayed 2 nights in Jan 2026