酒廊

夏洛特南方公園萬豪酒店的評價

4 out of 5
夏洛特南方公園萬豪酒店
2200 Rexford Rd, Charlotte, NC

評價

8.8

優異

10 分評分,優異;1000 則評價中有 584 則" "
8 分評分,不錯;1000 則評價中有 263 則" "
6 分評分,一般;1000 則評價中有 83 則" "
4 分評分,欠佳;1000 則評價中有 43 則" "
2 分評分,很差;1000 則評價中有 27 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Christine

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 3 晚

6/10 一般

annan

於 2017 年 11 月住了 1 晚

8/10 不錯

Dwaine (Wyncote)

讚好:整潔度、職員與服務和住宿狀況
Ok
於 2024 年 4 月住了 2 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Dwaine, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Angela

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice room!! The shower was fantastic!!!
於 2024 年 5 月住了 1 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Angela, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Emilie

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very comfortable and relatively quiet. This location is convenient to a lot of venues…
於 2024 年 4 月住了 1 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Emilie, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

8/10 不錯

cristel

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service.
於 2024 年 4 月住了 2 晚
Sheri Z 於 2024年5月10日的回應
Thank you, cristel, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Jerry

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was great
於 2024 年 3 月住了 1 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Jerry, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Thomas (Hilton Head Island)

於 2024 年 3 月住了 1 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Thomas, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

John

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot
於 2024 年 3 月住了 2 晚
Sheri Z 於 2024年3月19日的回應
Thank you, John, for sharing this great review about our hotel. We are happy to hear that you enjoyed your stay and hope we will see you back again soon!

8/10 不錯

John (Fresno)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2024 年 2 月住了 1 晚
Sheri Z 於 2024年3月4日的回應
Thank you, John, for sharing this kind review about our hotel. We are happy to hear that your stay was a good one and look forward to a future opportunity to serve as your host. Safe Travels!

8/10 不錯

Yvonne

於 2024 年 2 月住了 1 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Yvonne, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Wendy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place
Great location, nice hotel, friendly staff
於 2024 年 2 月住了 1 晚
Sheri Z 於 2024年2月21日的回應
Thank you, Wendy, for your great comments about your recent stay at our hotel. We appreciate your feedback and hope we will see you back on your next visit to Charlotte.

10/10 優異

Viviane (PALM BEACH GARDENS)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Sheri Z 於 2024年2月21日的回應
Thank you, Viviane, for sharing this great review of our hotel. We are happy to hear that you enjoyed this your stay and hope we will see you again on your next visit to our area.

10/10 優異

Sue

於 2024 年 2 月住了 2 晚
Sheri Z 於 2024年5月10日的回應
Thank you, Sue, for taking the time to share this great review about your recent stay at our hotel. We are happy to hear that you enjoyed this stay and hope to see you back again soon!

10/10 優異

Emmanuel

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
We enjoyed our stay the place was clean and the staff was friendly and welcoming.
於 2024 年 2 月住了 1 晚
Sheri Z 於 2024年2月12日的回應
Thank you, Emmanuel, for sharing this great review of our hotel. We appreciate your comments about the hotel cleanliness and friendliness of our staff; and hope we see you again on a future visit to our area.

10/10 優異

Meredith

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Sheri Z 於 2024年2月2日的回應
We appreciate your taking the time to offer this great review of our hotel, Meredith. It is great to know that you enjoyed this stay and hope to have the opportunity to serve as your host on a future visit to our area.

6/10 一般

Jonathan (Mt. Juliet)

讚好:整潔度和職員與服務
不滿:住宿狀況
於 2024 年 1 月住了 1 晚
Sheri Z 於 2024年2月2日的回應
Thank you, Jonathan, for sharing this feedback about your recent stay. We hope to have a future opportunity to serve you again.

8/10 不錯

Bill

讚好:整潔度、職員與服務、設施服務和住宿狀況
Room 418 must be near some sort of electrical. Moderately loud hum periodically going from quiet to moderate volume. (Not associated with elevator). This was very regular only during hours of darkness. I was diappointed in breakfast options. Apparently complentary coffe only available to Marriot members. I was asked at checkin if I had a number, but wasnt offer option to join or what value of membership was. Might have joined for breakfast options. Instead found starbucks enroute to church for funeral I was attending.
於 2024 年 1 月住了 1 晚
Sheri Z 於 2024年1月8日的回應
We appreciate your feedback, Bill. It is only through comments such as these that we are able to monitor our operation and make improvements as needed. Bonvoy is the name of Marriott's Rewards membership program. It is free to join at any time and members can earn points and stay credit on any reservation booked through Marriott. The more you stay, the more amenities you earn. Unfortunately, third party stays do not qualify - but you can certainly join for future visits at any Marriott property.

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Sheri Z 於 2024年1月2日的回應
Thank you, Jennifer, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

10/10 優異

William

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sheri Z 於 2024年1月2日的回應
Thank you, William, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back again soon!

8/10 不錯

Alison

家人同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Decent hotel. Staff was friendly.
於 2023 年 12 月住了 1 晚
Sheri Z 於 2023年12月22日的回應
Thank you, Alison, for sharing this kind review of our hotel. We appreciate your comment about the friendliness of our staff and we hope we will see you back again soon! Happy Holidays!

10/10 優異

Raul

讚好:整潔度、職員與服務、設施服務和住宿狀況
CONVENIENT LOCATION
於 2023 年 12 月住了 4 晚
Sheri Z 於 2023年12月20日的回應
Thank you, Raul, for taking the time to share this great review of our hotel. We are happy to hear that you enjoyed your stay and wish you a very Happy Holiday Season!

10/10 優異

Terri

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Sheri Z 於 2023年12月5日的回應
Thank you, Terri, for sharing this great review of our hotel! We are happy to hear that you enjoyed this stay and look forward to seeing you back again on your next visit to Charlotte.

10/10 優異

Ronald

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Staff extended lunch hours to accommodate us. Housekeeping was a pleasant surprise.
於 2023 年 11 月住了 2 晚
Sheri Z 於 2023年11月29日的回應
Thank you, Ronald, for sharing this great review of our hotel. We are happy you enjoyed your stay and hope we see you back on a future visit to our area!

10/10 優異

Irvin

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
Sheri Z 於 2023年11月28日的回應
Thank you, Irvin, for sharing this wonderful review about your recent stay. We are happy to hear that you enjoyed this stay and hope we will see you back again on your next visit to our area!

8/10 不錯

Christina

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Friendly staff, nice pool area
於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年10月24日的回應
Thank you, Christina, for sharing this great review of our hotel. We appreciate your feedback and look forward to seeing you back on your next visit to our area.

6/10 一般

jasmine

家人同遊
讚好:整潔度、設施服務和住宿狀況
Certain staff members were rude to other customers that were trying to check in.
於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年10月18日的回應
Please accept our apology, jasmine, for the discourteous service you encountered at check-in. We appreciate your bringing this matter to our attention and will review your comments with our staff to make sure this type of situation does not happen again.

8/10 不錯

Dominique

於 2023 年 10 月住了 3 晚
Sheri Z 於 2023年10月18日的回應
Thank you, Dominique, for sharing this kind review of our hotel. We appreciate your taking the time to offer this feedback and hope to see you again on a future visit to our area.

10/10 優異

gilbert

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 1 晚
Sheri Z 於 2023年10月16日的回應
Thank you, Gilbert, for sharing this wonderful review of our hotel. We are delighted to hear that you enjoyed this stay and look forward to seeing you back again on a future visit to Charlotte!

10/10 優異

Glenn

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 2 晚
Sheri Z 於 2023年10月16日的回應
Thank you, Glenn, for sharing this great feedback about a recent stay at our hotel. We are happy to hear that you enjoyed your time with us and hope we will see you back again on your next visit to our area!

10/10 優異

Dane

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
Sheri Z 於 2023年9月26日的回應
Thank you, Dane, for sharing this great review of our hotel! We are happy to hear that you enjoyed this stay and hope we will have a future opportunity to serve as your host!

10/10 優異

Cyrus

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Sheri Z 於 2023年9月21日的回應
Thank you, Cyrus, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and hope we will see you back in the near future!

4/10 欠佳

Sherry

於 2023 年 9 月住了 1 晚
Sheri Z 於 2023年10月16日的回應
We appreciate your sharing this feedback about your recent stay, Sherry, and are sorry to hear that we did not live up to your expectations on this occasion. It is our hope to have a future opportunity to better your experience at our hotel.

10/10 優異

Michelle

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Modern clean hotel
Hotel staff were courteous and efficient. I was checked in quickly with no incident The room was modern, spacious and clean. The restaurant food was tasty and the wait staff was very friendly. Overlall a great stay in a very nice hotel. Hotel is also close to the mall and other featured attractions. Highly recommended...I.will stay there again.
於 2023 年 9 月住了 2 晚
Sheri Z 於 2023年9月11日的回應
Thank you, Michelle, for sharing this great review of our hotel! We are so happy that you enjoyed your experience and hope we will see you back on a future visit to our area.

6/10 一般

Kenneth B

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Did not like parking and did not like 13 bucs/day for wifi, otherwise than those irritants it was fine
於 2023 年 9 月住了 2 晚
Sheri Z 於 2023年9月11日的回應
Our apology, Kenneth, for your disappointment with the parking and charge for WiFi. For the future, if you sign up for Bonvoy, Marriott's free Rewards program, you will receive complimentary WiFi services. We hope to see you back again soon!

10/10 優異

Tangie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚
Sheri Z 於 2023年9月11日的回應
Thank you, Tangie, for taking the time to offer a wonderful review of our hotel. We appreciate this feedback and are happy to hear that you enjoyed the time spent here!

10/10 優異

Adam

於 2023 年 8 月住了 4 晚
Sheri Z 於 2023年9月11日的回應
Thank you, Adam, for this great review of our hotel. We are happy to hear that you enjoyed this stay and look forward to seeing you back again soon!

10/10 優異

Robert

於 2023 年 9 月住了 1 晚
Sheri Z 於 2023年9月26日的回應
Thank you, Robert, for sharing this great review of our hotel. We are happy to hear that you enjoyed this stay and look forward to seeing you back again soon!

4/10 欠佳

Michelle

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Next hotel but basic!! The parking is horrible, if your not a marriot member you have to pay for wifi. No complimentary coffe which is a negative. Coffee should always be free at a hotel. There also was no shower gel in bath it was empty. Overall it was an okay stay.
於 2023 年 9 月住了 2 晚
Sheri Z 於 2023年9月5日的回應
We are sorry to hear that this stay did not live up to your expectations, Michelle. We appreciate your feedback and will pass it along to the leaders at our hotel, as we are always looking for ways to improve. We certainly hope to see you back on a future visit to our area.

10/10 優異

David

家人同遊, 商務旅客
讚好:設施服務
Simply the best!
於 2023 年 8 月住了 1 晚
Sheri Z 於 2023年8月25日的回應
David, thank you so much for offering this great review of our hotel. We are delighted to hear that you enjoyed this stay and hope we will see you back again on your next visit to our area!

8/10 不錯

Charles

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We found the property to be very clean, quiet, and inviting.
於 2023 年 8 月住了 1 晚
Sheri Z 於 2023年8月21日的回應
Thank you for sharing this kind review, Charles. We are happy to hear that you enjoyed your experience with us and hope to see you back again soon!

10/10 優異

James (Royal palm beach)

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean the staff were friendly.
於 2023 年 7 月住了 2 晚
Sheri Z 於 2023年8月1日的回應
Thank you for leaving this great review of our hotel, James! We are happy to hear that you enjoyed your stay and hope to see you back on a future visit to our area!

8/10 不錯

James

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚
Sheri Z 於 2023年8月1日的回應
Thank you for leaving this kind review of our hotel, James. We are happy to hear that you enjoyed your stay and hope to see you back on a future visit to our area!

8/10 不錯

Irina

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 4 晚
Sheri Z 於 2023年7月21日的回應
Thank you for sharing this kind review, Irina. We appreciate the feedback and hope to have the opportunity to serve you again.

6/10 一般

Austin

於 2023 年 7 月住了 4 晚
Sheri Z 於 2023年8月21日的回應
Thank you for this feedback, Austin. We hope your stay was a comfortable one and look forward to seeing you again soon!

10/10 優異

Alissa

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚
Sheri Z 於 2023年7月18日的回應
Thank you for sharing this great review, Alissa! We are happy to hear you enjoyed this stay and hope we will see you back again soon!

4/10 欠佳

真實旅客

多人同遊
讚好:職員與服務
不滿:整潔度和住宿狀況
Water mess
We arrived to a wet floor. Someone mopped up part of it so they knew about it. There was a big puddle in the closet so we threw a towell on it. Later we figured out the ac was leaking A lot. It dripped the entire time we wete there. Next the shower would not drain. Like water backed up 12+ inches and took pver an hour to drain down. Tried to call front desk for more towels and to tell about the room issues but the room phone wouldnt work. To expensive a room for this kind of experience.
於 2023 年 7 月住了 1 晚
Sheri Z 於 2023年7月17日的回應
Thank you for sharing this feedback, Anonymous. We will try to figure out what room you were in so we could make the appropriate adjustments and are sorry to hear that this literally put a damper on your stay. We hope to have another opportunity to better your experience with us.

4/10 欠佳

Givon

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
The property was in close proximity to all my shopping needs.
於 2023 年 7 月住了 4 晚
Sheri Z 於 2023年7月6日的回應
We are so sorry to hear that your recent stay did not live up to your expectations, Givon. We hope to have another opportunity in the future to better your experience at our hotel.

6/10 一般

Keoshma

親子同遊, 伴侶同遊
讚好:職員與服務
不滿:整潔度
The rooms need to be dusted. The ceiling had so much dust in them and the window curtains need to be pulled back so they can dust and spray for Cobb webs and hugs! It was bugs all In our hotel window seals
於 2023 年 6 月住了 4 晚
Sheri Z 於 2023年7月5日的回應
We are so sorry to hear that your room was not dusted properly, Keoshma. We appreciate your letting us know and will share with our housekeeping leadership team to make sure the process for dusting is improved. It is our hope that you will allow us another opportunity in the future to better your experience at our hotel.

10/10 優異

Denise Gary

於 2023 年 6 月住了 1 晚
Sheri Z 於 2023年7月3日的回應
Thank you for sharing this great review of our hotel, Denise. We are happy to hear that you enjoyed this stay and hope to see you back again soon!