露台/庭院

夏洛特機場希爾頓花園酒店的評價

3 out of 5
夏洛特機場希爾頓花園酒店
2400 Cascade Pointe Blvd, Charlotte, NC

評價

9.2

卓越

10 分評分,優異;1003 則評價中有 745 則" "
8 分評分,不錯;1003 則評價中有 160 則" "
6 分評分,一般;1003 則評價中有 47 則" "
4 分評分,欠佳;1003 則評價中有 19 則" "
2 分評分,很差;1003 則評價中有 32 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

wyndie

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was great. It was odd to have to pay for parking.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月30日的回應
Dear wyndie, Thank you for sharing your comments about your recent stay with us! We are glad you enjoyed your overall stay and liked our beautiful hotel. However, we regret any disappointment about the parking fees; everything we do aims to make our guests feel comfortable and have a relaxing experience. Thank you for choosing Hilton Garden Inn Charlotte Airport during your time in the city. It was a pleasure having you, and we hope to see you again on your next visit to the area.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

HAO

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The place lives to our expectation
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月24日的回應
Dear HAO, Thank you for choosing Hilton Garden Inn Charlotte Airport. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

6/10 一般

Ormanic

讚好:整潔度和設施服務
We liked the convenience of the shuttle service and helpful nature of the staff at check in. What we didn’t like was the non-interactive staff that at the time of check-out at 4:45am in the morning
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月24日的回應
Dear Ormanic, Thank you for sharing your review. We are pleased you enjoyed your overall stay, liked our shuttle service, and had a great check-in experience.  It is our pleasure to ensure a hassle-free and welcoming start to your stay. However, we apologize for any disappointment you experienced at check-out. Our focus is on thoughtful and seamless hospitality; therefore, we are disappointed we did not meet these expectations. We would love to welcome you back and show you our commitment to providing exceptional experiences. We look forward to your next stay.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

jeff

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月24日的回應
Dear jeff, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we could provide you with a great stay at Hilton Garden Inn Charlotte Airport. We look forward to your return and wish you all the best with your future travels.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Dean

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Very clean friendly staff
於 2024 年 4 月住了 1 晚
L Washington 於 2024年4月22日的回應
Thank you for staying with us!

8/10 不錯

Akiera

伴侶同遊
讚好:整潔度和設施服務
I love staying at the Hilton everywhere we go. This trip we were on the fifth floor and the bed was extremely over used. Very noisey even to sit on. But overall it was a nice stay.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月23日的回應
Dear Akiera, We appreciate your loyalty to our brand and thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay. We were pleased to read that you enjoyed your overall stay, but we apologize for the issues you encountered with the bed in your room and for the inconvenience this caused. We appreciate you bringing these to our attention. We will address this with our respective team for further improvements.We are grateful for your patience, and we hope you will come back for the perfect visit you deserve on your next to the area.Sincerely,Hilton Garden Inn Charlotte Airport Management

6/10 一般

Patricia

Parking is $11 per night. Not that it’s a big deal, just seems petty. You can just pay the parking fee at the desk. You have to signup on some app. I’ll never use this place again.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月23日的回應
Dear Patricia, Thank you for the generous review of your recent stay at the Hilton Garden Inn Charlotte Airport! However, we truly regret any inconvenience caused by our parking fees. Guest satisfaction is our primary concern, and we're continually working to enhance our offerings. Your comments are invaluable in this process. It was a pleasure having you as our guest, and we hope you will give us another opportunity to provide you with a better experience. Sincerely, Hilton Garden Inn Charlotte Airport Management

6/10 一般

Jane

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Nice property. Well taken care of. Staff very nice although front desk was understaffed and a little abrupt. For me a frequent travelled the value wasn’t there. Very high end for a quick overnight stay and they charge daily rate to park your car. They do have a shuttle, however drive to the airport on your own is 8 minutes. Shuttle takes 15 and leaves every 30. Won’t stay here again unless I have a multi day conference.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月21日的回應
Dear Jane, Thank you for taking the time to share about your stay. We are always excited to receive positive comments from our guests and grateful to learn from detailed comments like yours. We are continually striving to improve our services, and we appreciate your feedback. We hope to have another chance to welcome you on a future visit.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Cheryl (Falmouth)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Easy to book. Staff very kind and helpful
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月20日的回應
Dear Cheryl, Thank you for the excellent review, most notably the kind comments about our friendly and helpful associates. We are devoted to giving each guest a great experience, and we are delighted to know we exceeded your expectations. We look forward to welcoming you back to the Hilton Garden Inn Charlotte Airport!Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Brandy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is awesome for the price! They accommodated an early check-in around 1pm for us, and texted me within 10 mins of going to the room to ensure everything was good for us. I've never had that before. The room was super clean and fully stocked. The mattress was on the firmer side, which I loved but my partner didn't love as much. Checkout is 12pm - I've always had to checkout earlier so I enjoyed that a lot too. The front desk staff were friendly, and made sure we knew their names and greeted us each time we walked by. They also have a large selection in their shop for snacks, drinks (including alcohol), microwavable food, etc. Overall, highly recommend!
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月16日的回應
Dear Brandy, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for recommending us to fellow travelers. We're thrilled to receive compliments about our hotel and staff. We're overjoyed to hear that our associates exceeded your expectations with their superb service and friendly demeanor. It's also wonderful to know that you liked our spotless room, amenities, and on-site shop. While we are glad the comforts of the mattress met your expectations, we regret knowing it was not as satisfactory for your husband. We appreciate your observations, as we always want to know how we can enhance our guests' satisfaction. We hope to have the pleasure of accommodating you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Kate

讚好:住宿狀況
.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月16日的回應
Dear Kate, Thank you for choosing Hilton Garden Inn Charlotte Airport and for the excellent rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Gabrielle

讚好:整潔度、職員與服務和住宿狀況
Parking should be free for overnight guests
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月14日的回應
Dear Gabrielle, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. Your feedback about the parking fee is important to us. We regularly assess our pricing to ensure it aligns with the current market in our area, and we appreciate your input as we strive to improve our guests' experiences. We hope this did not overshadow your overall stay and that the rest of your visit was great. We look forward to seeing you again. Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Traci

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I wish you didnt have to pay for parking but the hotel was great.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月12日的回應
Dear Traci, Thank you for the generous review of your recent stay at the Hilton Garden Inn Charlotte Airport! We are pleased you loved our hotel. However, we truly regret any inconvenience caused by our parking fees. Guest satisfaction is our primary concern, and we're continually working to enhance our offerings. Your comments are invaluable in this process. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area. Sincerely, Hilton Garden Inn Charlotte Airport Management

10/10 優異

Samer

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and convenient. Super close to airport. Would stay here again.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月10日的回應
Dear Samer, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our fantastic location and cleanliness. We are glad that we were able to provide you with an outstanding experience throughout your stay, and we love knowing you plan to return.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Monica

家人同遊
讚好:職員與服務和住宿狀況
Great restaurants near by and very convenient to airport.
於 2024 年 4 月住了 1 晚
L Washington 於 2024年4月8日的回應
Thank you for staying with us!

10/10 優異

Brandon

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was all very friendly
於 2024 年 4 月住了 1 晚
L Washington 於 2024年4月8日的回應
Thank you for staying with us!

10/10 優異

Catherine

讚好:整潔度、職員與服務和住宿狀況
Wonderful property. Will definitely stay here again
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月9日的回應
Dear Catherine, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our property and are glad that we were able to provide you with an outstanding experience throughout your stay. We love knowing you plan to return, and we can't wait to welcome you back for another exceptional stay.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beds r nice and comfortable
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月8日的回應
Dear Kathleen, Thank you for your kind review of Hilton Garden Inn Charlotte Airport! We're delighted to learn that you thoroughly enjoyed the comforts of the bed. Your positive feedback is greatly appreciated. We look forward to welcoming you back for another marvelous experience in the future!Sincerely, Hilton Garden Inn Charlotte Airport Management

8/10 不錯

Debbie

多人同遊
It was nice and located close the airport.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月8日的回應
Dear Debbie, Thank you for the generous review of your recent Hilton Garden Inn Charlotte Airport stay! We are pleased you enjoyed your stay and appreciate you mentioning our convenient location close to the airport. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Hilton Garden Inn Charlotte Airport Management

6/10 一般

Kathy

讚好:整潔度和職員與服務
The noise from the hallway during the night was extremely loud, waking us up twice. They obviously need better sound proofing. In addition to the noise problem, the hotel has a large parking lot for guest parking that they now charge extra for you to pay to park. Will not stay there again.
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月7日的回應
Dear Kathy, Thank you for sharing about your stay at our hotel. We are pleased you enjoyed many aspects of your time with us. However, we apologize for the street noise you encountered and how it disrupted your good night's sleep. We also regret not meeting your expectations regarding the parking fee and the inconvenience it may have caused. We are happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We will address this with our respective teams for further improvements. Thank you for choosing us, and we look forward to making your next stay perfect.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Susanne

讚好:住宿狀況
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月8日的回應
Dear Susanne, Thank you for choosing Hilton Garden Inn Charlotte Airport and for the excellent rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

steve

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cleanliness and staff kindness. It had no downsides for us.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月7日的回應
Dear Steve, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved the cleanliness of our property and that our devoted associates took excellent care of you. We hope to have the pleasure of accommodating you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Steven (Leicester)

讚好:整潔度、職員與服務和住宿狀況
Great place
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月6日的回應
Dear Steven, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased you found us to be a great place and enjoyed your time with us. We hope to have the pleasure of accommodating you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Wanvoiria

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月5日的回應
Dear Wanvoiria, Thank you for choosing Hilton Garden Inn Charlotte Airport and for the excellent rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Johannes (Sleepy Hollow)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月6日的回應
Dear Johannes, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Hilton Garden Inn Charlotte Airport.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

adam

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room was clean, and bed was comfortable. My only gripe was we waited over 45 minutes for the shuttle to come back after we just missed it. We watched the Charlotte Airport Hilton shuttle, which is 1/2 mile away from the Hilton Garden, come 3 times before the Hilton garden shuttle arrived.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月1日的回應
Dear Adam, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved the cleanliness of our room and the comforts of the bed. However, please accept our apologies for the delay you encountered in riding from the airport to our hotel. We appreciate your observations regarding the time intervals between the shuttles; we will address this with our respective teams as we continue to work to improve our timeliness for all our shuttle requests. We look forward to seeing you again anytime your travels bring you back this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Alexander

讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent hotel for travelers
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月31日的回應
Dear Alexander, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and sharing your experience with fellow travelers. We are delighted you thoroughly enjoyed your time with us and liked everything our hotel offers. We hope to accommodate you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Heidi

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月26日的回應
Dear Heidi, We are pleased to receive your generous rating for Hilton Garden Inn Charlotte Airport. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Todd

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice property. Great breakfast option
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月25日的回應
Dear Todd, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are glad you loved our property and the variety of breakfasts. We hope to have the pleasure of accommodating you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Mary (St Louis)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Flight was canceled and lucky to get a reservation after frustrating hours at airport. Staff was wonderful. Fast check in and has a restaurant and bar. Just what we needed
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月25日的回應
Dear Mary, We are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you found everything about us satisfying. It's also great to know that you loved the service provided by our associates and that the restaurant and bar suited your needs. We can't wait to welcome you back for another exceptional stay.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
L Washington 於 2024年3月21日的回應
Thank you for staying with us. We loved having you here!

8/10 不錯

Mattie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was bigger than I expected.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月19日的回應
Dear Mattie, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that we exceeded your expectations with our spacious room. We hope to have the pleasure of accommodating you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

6/10 一般

Adrianne

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was nice until I woke up this morning to a roach on my nightstand. That was very disappointing and disturbing since the property appeared to be well maintained.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月19日的回應
Dear Adrianne, Thank you for sharing your candid review. You are correct in expecting a comfortable and clean environment when staying with us. We follow the most rigorous industry standards regarding our property's cleanliness and pest control, and what you described is unacceptable and does not represent our quality standards. Our pest control provider services the hotel regularly, and we will address this with them to prevent any future issues. We regret the frustrations you experienced, and we are grateful for your patience. We hope you will accept our apologies and consider staying with us again.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

kimberly

家人同遊
讚好:職員與服務、設施服務和住宿狀況
The hotel was clean and quiet. convenient to Uptown charlotte.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月18日的回應
Dear Kimberly, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and for sharing your experience with fellow travelers. We are pleased that you loved our clean, quiet hotel and convenient location. We hope to have the pleasure of accommodating you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

8/10 不錯

Kathleen

於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年4月6日的回應
Dear Kathleen, On behalf of our team at Hilton Garden Inn Charlotte Airport, thank you for the nice rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

6/10 一般

Sally

家人同遊
讚好:整潔度和職員與服務
不滿:設施服務
Cannot believe i had to pay for parking. Many other hotels close that do not charge and are closer to places to eat. In an industrial business park. No place to walk for food. Will not stay at garden inn again. Staff was extremely nice
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月17日的回應
Dear Sally, Thank you for your feedback. We understand your concern about parking fees. Please note that our parking policy is mentioned on our website to ensure transparency for our guests, and our rates are competitive with nearby options. While we regret any inconvenience regarding the location, we're pleased to hear you found our staff extremely friendly. We hope you'll reconsider and give us another opportunity to host you in the future.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Andy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good dining and friendly staff. Quiet nice rooms
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月12日的回應
Dear Andy, Thank you for choosing Hilton Garden Inn Charlotte Airport for your recent stay and sharing your experience with fellow travelers. We are pleased that you liked our comfortable rooms, excellent dining options and that our devoted associates took excellent care of you. Reviews like yours make all of our efforts worthwhile. We hope to accommodate you again soon for another great stay.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Tristan

讚好:整潔度
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月12日的回應
Dear Tristan, Thank you for this excellent rating! We always work hard to provide a high-quality experience for all our guests, so it's nice to hear that you had an enjoyable stay at Hilton Garden Inn Charlotte Airport. We'd love to host you again someday for another great visit.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Jesse

於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月30日的回應
Dear Jesse, Thank you for being our guest and for the high rating! It is lovely to learn how much you enjoyed your time at Hilton Garden Inn Charlotte Airport and that we exceeded your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

4/10 欠佳

Matthew

讚好:整潔度、職員與服務和住宿狀況
They charge for parking one car. Not cool.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月10日的回應
Dear Matthew, Thank you for being our guest and for taking the time to write your review. We appreciate all of your feedback, the positive, and the things you would change. Your satisfaction is our top priority; therefore, we regret any inconvenience you experienced due to the parking fee. We will continue to work diligently to provide excellent service and value to our guests, and we hope you will give us another opportunity to exceed your expectations in the future.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Rosa

讚好:整潔度、職員與服務和住宿狀況
Safe location and easy, accessible parking area.
於 2024 年 1 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月7日的回應
Dear Rosa, Thank you for the generous review of your recent stay at the Hilton Garden Inn Charlotte Airport! We are pleased you found our location safe and convenient with ease of parking. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Hilton Garden Inn Charlotte Airport Management

8/10 不錯

Katrinka

於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月26日的回應
Dear Katrinka, Thank you for your kind rating! We are glad you had such a positive experience at Hilton Garden Inn Charlotte Airport, as we are committed to providing exceptional service to every guest. We look forward to welcoming you back and wish you all the best.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Virginia (West Dundee)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and safe
於 2023 年 12 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月3日的回應
Dear Virginia, Thank you for choosing Hilton Garden Inn Charlotte Airport. Our highest priority is ensuring you have an exceptional stay in all areas of our hotel, and we are glad we could make that happen for you. Thank you for taking time out of your day to recognize our efforts. We hope to welcome you again soon.Sincerely,Hilton Garden Inn Charlotte Airport Management

8/10 不錯

Karen

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Just an overnight stay but hotel was very clean and staff was courteous.
於 2024 年 3 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月3日的回應
Dear Karen, It was a pleasure having you as our guest at Hilton Garden Inn Charlotte Airport, and we want to thank you for sharing your review with other travelers. It's great to hear you enjoyed your stay and that our property and service met all your expectations! We look forward to welcoming you again the next time you are in the area. Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Tiea

讚好:整潔度
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年3月2日的回應
Dear Tiea, On behalf of our team at Hilton Garden Inn Charlotte Airport, thank you for the excellent rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Melissa

讚好:整潔度
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年2月28日的回應
Dear Melissa, On behalf of our team at Hilton Garden Inn Charlotte Airport, thank you for the excellent rating. We strive to exceed our guests' expectations, and we are pleased that we accomplished this while you were here. It was our pleasure hosting you, and we hope you will stay with us again whenever your travels bring you this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Luis

讚好:整潔度、職員與服務和住宿狀況
excellent good service
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年2月27日的回應
Dear Luis, We are incredibly pleased you enjoyed your stay at Hilton Garden Inn Charlotte Airport and had a memorable experience. It is always a pleasure to read reviews complimenting our service and hospitality. Thank you for being our guest. We hope to be your first choice every time you visit the city.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Jeffrey

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年2月24日的回應
Dear Jeffrey, We are pleased to receive your generous review for Hilton Garden Inn Charlotte Airport. Your feedback holds significant value for us, affirming our commitment to outstanding hospitality. We look forward to another opportunity to extend our services to you again whenever your travels bring you back this way.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Rene'

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyable stay!
於 2024 年 2 月住了 1 晚
Hilton Garden Inn Charlotte Airport Management 於 2024年2月24日的回應
Dear Rene', We are delighted to read the review of your stay at Hilton Garden Inn Charlotte Airport. We strive to provide each guest with a memorable experience combined with superior hospitality, and we are pleased that we accomplished this during your time with us! It was our pleasure hosting you, and we hope to see you again whenever you return to Charlotte.Sincerely,Hilton Garden Inn Charlotte Airport Management

10/10 優異

Monica

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
My fur baby felt very welcome
於 2023 年 12 月住了 2 晚
L Washington 於 2024年2月16日的回應
Thank you for staying with us and your awesome Pet. We welcome you back anytime! Have a great weekend.