No real issues with the stay but having check in on the 10th floor and then going to a floor below was a little "different." Overall, I wanted a more luxurious room and stay.
John
2025 年 7 月入住 1 晚
8/10
The experience was nice! The room looked like the pictures online so that was as expected. We only stayed 2 nights. The complimentary breakfast was nice! I wish the parking situation had other on-site options vs. having to pay a daily fee of $38 for Valet only!
Veronica
2025 年 7 月入住 2 晚
6/10
Valet staff were great.
Room was spacious and clean.
Front desk staff member was unfriendly and was ranting to another staff member while we stood waiting to check in.
The description of the hotel didn’t explain that valet parking was the only option and received an email from the hotel the morning of the reservation explaining the parking situation.
We had an issue with blockage in the bathroom (around 10:30pm) and was told there was no maintenance on site to fix. They did offer another room but my kid was already sleeping.
Robyn
2025 年 7 月入住 1 晚
10/10
AC and mini fridge made a lot of noise all night, everything else was perfect.
Renata
2025 年 6 月入住 1 晚
6/10
Staff is very friendly but the rooms are not very clean
Emily
2025 年 7 月入住 1 晚
8/10
El hotel esta en una excelente ubicación. Los cuartos son de buen tamaño y bastante bien. El desayuno complemetario muy malo.
Arturo
2025 年 6 月入住 1 晚
10/10
Clean and specious! Felt very secure.
Lynn
2025 年 7 月入住 1 晚
6/10
Ok
Eugene
2025 年 6 月入住 4 晚
6/10
Room was clean. Refrigerator was old and loud but not as loud as the air conditioner. It was VERY loud and kept me from sleeping. Woke up to the sound of it coming on at least 3 times each night i was there. The weather was hot so there was no choice but to have the AC on. Not the most restful sleep for 2 nights.
Vernon
2025 年 6 月入住 2 晚
10/10
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ANTONIO
2025 年 6 月入住 2 晚
6/10
Clean, but no microwave in room
Sylvia
2025 年 6 月入住 3 晚
10/10
Great stay. Lovely staff
Elizabeth
2025 年 6 月入住 1 晚
6/10
Was not impressed picture on the internet it’s not clean and breakfast was terrible.
Maria
2025 年 6 月入住 1 晚
10/10
Great location and accommodations
Jermaine
2025 年 6 月入住 1 晚
10/10
Convinced nice and restaurant was very good. Staff was excellent and breakfast was a great plus.
Michelle
2025 年 6 月入住 1 晚
10/10
Friendly staff & easily walk to the convention center .
Ashley Elizabeth
2025 年 6 月入住 3 晚
10/10
It was a nice, quiet, and cean place to stay. Breakfast options were mid but overall, I would stay here again.
Nina
2025 年 6 月入住 2 晚
10/10
The people were wonderful. Helpful, courteous and friendly.
Roy
2025 年 6 月入住 2 晚
8/10
Walking distance to most areas in downtown! Valet was good.
Alejandro
2025 年 6 月入住 4 晚
6/10
Really professional and friendly valet gave us tips for a good stay in Charlotte. Had to wait 1 hr over the sign in time for a room. The room is huge and well equipped. Excellent location
Lisa
2025 年 6 月入住 1 晚
10/10
Very clean. Nice staff and great location
Ronald
2025 年 6 月入住 2 晚
4/10
The air conditioner is very noisy, woke up many times during the night when it started working. Meanwhile, there is parking lot, you have to pay 38 dollars/each night for the valet parking