露台/庭院

夏洛特行政公園索內斯塔酒店的評價

3.5 out of 5
夏洛特行政公園索內斯塔酒店
5700 Westpark Drive, Charlotte, NC

評價

8.0

很好

10 分評分,優異;1002 則評價中有 497 則" "
8 分評分,不錯;1002 則評價中有 209 則" "
6 分評分,一般;1002 則評價中有 117 則" "
4 分評分,欠佳;1002 則評價中有 89 則" "
2 分評分,很差;1002 則評價中有 90 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.8/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

2/10 很差

Joseph (Columbia)

伴侶同遊, 商務旅客
讚好:職員與服務和設施服務
不滿:住宿狀況
My room was nice & clean but on the floor that I stayed on (2nd) it smelled like an old moldy basement and during the corse of the night I started to smell the mold in my room & it had me up coughing for awhile that’s why I decided to leave the hotel @ 6am.
於 2024 年 5 月住了 1 晚

8/10 不錯

Ritchie

家人同遊
讚好:整潔度和職員與服務
Inside is nice, pretty. Some areas inside could use some deep cleaning. Outside appearance of hotel needs some refurbishment . Pool closed while we were there and did not know when it would open again.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月22日的回應
Ritchie, thank you for sharing your experience at Sonesta Charlotte Executive Park. We're pleased to know you found the interior appealing. Your comments regarding certain areas needing deeper cleaning and the exterior's appearance are taken seriously. We understand the disappointment regarding the pool's closure and will seek to provide better communication regarding facility availability. We hope to welcome you back in the future for an even better stay.

6/10 一般

Madeline

伴侶同遊
讚好:職員與服務
The room was too small and not worth the money we paid. There was no microwave. The hallways were hot and muggy.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日的回應
Madeline, thank you for sharing your thoughts. It's disappointing to hear the room size and amenities did not meet your expectations, and that the hallway conditions were not ideal. Your feedback helps us improve, and we hope you'll consider staying with us again for a better experience.

10/10 優異

Alex

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a very nice and convenient place to stay. Tons of amenities and great parking.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月21日的回應
Alex, thank you for choosing Sonesta Charlotte Executive Park! The team is thrilled to hear you enjoyed the amenities and found the location convenient. We hope to welcome you back soon!

10/10 優異

Tatiana

讚好:整潔度、職員與服務和住宿狀況
Excellent customer service.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月22日的回應
Tatiana, thank you for your kind words about the Sonesta Charlotte Executive Park. The team members strive to provide outstanding service, and it’s wonderful to hear they succeeded. We're looking forward to welcoming you back.

2/10 很差

Lancia

親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Rooms were over price and too small
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年5月20日的回應
Hello Lancia,Thank you for taking the time to share your feedback. We regret that the room size did not meet your expectations. Your comments will be shared with our team to evaluate for future improvements. We hope you might give us another chance in the future to better serve you.

4/10 欠佳

Doina

不滿:整潔度、職員與服務和住宿狀況
Old hotel, smelly room, noisy.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Doina, thank you for providing your feedback. It is disappointing to hear that the condition of the hotel and your room did not meet your expectations. Your comments will be shared with the relevant teams for further review. Safe travels on your next journey.

6/10 一般

Carlisa

讚好:整潔度
The highway is located adjacent to the hotel and it was really noisy. During my stay I heard what appeared to be gunshots. It was so loud that the dog in the room beside me started barking. Very alarming.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月18日的回應
Carlisa, thank you for sharing your experience. We understand how important a peaceful environment is for our guests, and we're sorry the external noise impacted your stay. Your safety and comfort are our top priorities, and we will take your feedback seriously to explore potential improvements.

10/10 優異

Nallely

讚好:整潔度、職員與服務、設施服務和住宿狀況
Food was really good
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月18日的回應
Nallely, thank you for your kind words! The team at Sonesta Charlotte Executive Park is delighted to hear you enjoyed the food. We look forward to welcoming you back soon!

2/10 很差

Trevor (Radnor)

商務旅客
不滿:整潔度、設施服務和住宿狀況
I had a horrible experience when staying at Sonesta Charlotte Executive Park last night (check-in: Wednesday, May 15, 2024; check-out: Thursday, May 16, 2024). The room had a strong musty smell – to the point that the rug was damp. It was disgusting. I’m sure it was not safe to breath the air in the room, but I checked in late and there were no other available rooms. The room was 519. I cannot image why the room was so damp – and why the staff thought it was a good idea to be used. I’m incredibly disappointed – and will not stay at a Sonesta in the future. There are just too many options available.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月18日的回應
Trevor, it is concerning that the room's condition did not meet your expectations. The experience you described is far from the standard our team aims to provide. Your feedback will be reviewed to ensure improvements are made. We hope you consider giving us another opportunity in the future.

10/10 優異

Kevin (CHARLOTTE)

於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月19日的回應
Thank you for the great rating, Kevin!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Sonesta Charlotte Executive Park! We hope you plan on staying with us again soon!We're looking forward to your next visit!

6/10 一般

Mikaela

伴侶同遊
讚好:整潔度
不滿:職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月17日的回應
Mikaela,Thank you for your feedback. We appreciate your stay and hope to have the opportunity to provide a more memorable experience in the future.

8/10 不錯

Diane

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和住宿狀況
Clean rooms- missing shampoo in the shower but otherwise- great! Beds and pillows were super comfortable!
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月16日的回應
Diane, thank you for your feedback. Sonesta Charlotte Executive Park is pleased to hear you found the rooms clean and comfortable. We appreciate your note about the shower amenities and will ensure it is reviewed. We're delighted you enjoyed your stay and hope to welcome you back soon!

4/10 欠佳

Khanh

不滿:職員與服務
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月16日的回應
Khanh, thank you for your recent stay. We're sorry that your experience did not meet expectations. Your feedback is essential, and we would appreciate any details you can share to help us improve in the future.

10/10 優異

Janaya

讚好:整潔度、職員與服務、設施服務和住宿狀況
AmaZing
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月13日的回應
Janaya, it's wonderful to hear that your stay at Sonesta Charlotte Executive Park was nothing short of amazing! We strive to impress our guests and we're pleased to have exceeded your expectations. Thank you for sharing your great experience, and we hope to host you again in the future.

10/10 優異

Luis

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月12日的回應
Luis, we're glad to hear that your experience at Sonesta Charlotte Executive Park was satisfactory. We value your feedback and look forward to welcoming you back on your next visit. Thank you for your rating.

6/10 一般

Celeeda (philadelphia)

讚好:職員與服務和住宿狀況
不滿:整潔度
Property beautiful but they don’t clean the room properly or daily!
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月11日的回應
Celeeda, thank you for your feedback. We're glad to hear you appreciated the beauty of our surroundings. However, it's concerning to know that you found our cleanliness standards not met during your stay. We put great emphasis on maintaining a clean and comfortable environment for our guests, so your observations will be taken into consideration. We appreciate your patience and hope to welcome you back to Sonesta Charlotte Executive Park for a much-improved experience in the future.

6/10 一般

jeremie

讚好:設施服務和住宿狀況
Na
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月10日的回應
Jeremie, it seems like you had a neutral experience at the property. We truly wish that your overall experience during your stay with us has been better. Rest assured, we have taken note of your rating and will utilize it to enhance our services moving forward.

10/10 優異

Addison

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
good
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月7日的回應
Addison, your brief yet appreciative feedback about your stay at Sonesta Charlotte Executive Park brightens our day. We thank you for your comment and look forward to making your next visit just as satisfying as this one.

8/10 不錯

Sheila

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Didn’t like that you had to pay to park and for breakfast. Everything else was great.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月7日的回應
Sheila, we're delighted that you found many aspects of your stay at Sonesta Charlotte Executive Park to be enjoyable. You've noted a concern regarding the added costs for parking and breakfast; we aim to be transparent about all fees for our services, so we regret if this took away from your otherwise positive experience. Looking forward to an opportunity to serve you better in the future.

4/10 欠佳

Kierra

親子同遊
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Pool out of service and that is not mentioned here nor the website. I would have NEVER booked had I known that. Not enough towels in the room. Like someone forgot to come back and replace them or just didn’t care. The towels that were in the room were rough mat towels for the floor not the fluffy body towels. The room was never at a comfortable temperature despite using the remote designed for it. Also booked a balcony room which was HORRIBLE! you cant sit on the balcony and enjoy the view because of this big concrete wall. You have to stand to even look over the wall. Defeats the purpose of a balcony if u cant sit out and enjoy the view.. so glad I listened to my instincts and booked 1 of 3 nights just to test it out.. so not worth it.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月7日的回應
Kierra, it's regrettable to read that your stay didn't meet your expectations. We're sorry for any confusion regarding the pool's availability, and certainly appreciate your feedback about the towels and room temperature. We do take guests' comfort and satisfaction seriously. Concerning the balcony design, we will certainly take note of your insight. We constantly aim for improvement and your comments help shape our efforts. It's our hope that you'd consider us for a future stay so that we can provide the quality of experience you deserve.

8/10 不錯

Wendy (Broad Brook)

讚好:整潔度、職員與服務和住宿狀況
.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月7日的回應
Thank you for sharing your thoughts with us, Wendy!It's great to see we provided you with such great hospitality. We're hoping we'll be seeing you again during your next visit to Sonesta Charlotte Executive Park. Thank you and have a lovely day!

6/10 一般

Samika (Baker)

讚好:整潔度、職員與服務和住宿狀況
I liked the property however I don’t like the hotel industry in North Carolina. Paid parking, $12 for a hotel guest and breakfast for $20, and a $50 hold on your credit card for each night you’re staying. No way…that’s ridiculous
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月7日的回應
Samika, it seems you had concerns with certain aspects of your stay such as the parking, breakfast pricing, and credit card hold. These policies are pretty standard in the industry and are intended to ensure the best possible service for guests. However, your feedback is valuable, and we always appreciate open dialogue to understand how we can improve. We hope to have another opportunity to serve you better in the future.

6/10 一般

Tanya

親子同遊
讚好:整潔度、職員與服務和設施服務
STAFF WAS VERY FRIENDLY. PROPERTY WAS NICE CLEAN. I LOVE HOW IF YOU DIDNT HAVE A KEYCARD THE ELEVATOR WANT LET YOU GO UP TO ANY FLOOR. DOWN FALL IS OUR BATHROOM SINK WAS CLOG AND MY DADDY SAW A MICE RUN ACROSS HIS FEET.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月7日的回應
Tanya, it's heartening to know that you appreciated the cleanliness of the property and the security measures. We apologize for the inconvenience with the bathroom sink. Rest assured, we promptly address such concerns. In terms of the undesirable encounter, we maintain a high standard of sanitation and will firm up efforts to ensure such visuals are not repeated. Thank you for your candid review, it helps us improve further.

10/10 優異

maxine

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really appreciated my stay there!
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月6日的回應
Maxine, it's delightful to hear you thoroughly enjoyed your stay at the Sonesta Charlotte Executive Park. We value your appreciation greatly. Looking forward to welcoming you back soon!

10/10 優異

Kaleb

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月4日的回應
Kaleb, it's wonderful to read that your stay at Sonesta Charlotte Executive Park was an excellent one! We appreciate your feedback using Expedia and look forward to welcoming you back in future.

10/10 優異

Joseph

於 2024 年 5 月住了 2 晚

2/10 很差

Mayra

讚好:職員與服務
不滿:住宿狀況
When I booked it said they offered shuttle and they don’t
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月2日的回應
Mayra, the team is concerned to hear about the confusion related to the shuttle service. Please be assured that accurate amenity descriptions are crucial for us. We appreciate your feedback and invite you to reach out to us directly should you like to discuss your experience further.

4/10 欠佳

Sophie

親子同遊
不滿:設施服務
Didn’t know dog friendly meant dogs barking from 5-7am and getting ignored from the front desk
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Sophie, we value your insights. It's disheartening to hear about your experience with undue noise in the early morning. We assure you that our hotel tends to provide a serene ambiance and we consistently strive on delivering top class customer service. Your feedback will enhance the way we address such situations in the future. We invite you to reconsider us for a more tranquil and attentive experience.

6/10 一般

Jeffrey

讚好:職員與服務
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Thank you for taking the time to submit this feedback, Jeffrey.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 優異

Cheryl

多人同遊
讚好:職員與服務、設施服務和住宿狀況
This place is really nice, but they did not give us enough wash clothes. And for the price , should have gotten queen size beds. Was close to the stadium which was a plus!! Thank you!!!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
Cheryl, thank you for taking the time to share your thoughts on Sonesta Charlotte Executive Park. It's delightful to hear that you found our location convenient for your sporting event visit. In terms of bedding and amenities, we always strive to meet our guest's needs, and we appreciate your observations for future improvements. We're looking forward to welcoming you back soon.

4/10 欠佳

Dustin

伴侶同遊
讚好:整潔度
不滿:職員與服務和設施服務
Check in was awkward and they seemed very unsure of what to do and then if I had paid or not. Called me as I walked into the room again concerned about my card then said nevermind I think we have it. Tried to go to the bar no menu and after 10 minutes of sitting and not being greeted I left. Online when you book it says breakfast complimentary but oh they charged you 20 bucks for eggs and bacon. Overall we won't use this company again we were not impressed. Also several areas had no functioning AC so hallways were blistering hot for some reason.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日的回應
Dustin, we're truly saddened to hear that your stay wasn't as smooth as we'd hoped. We're sorry you found the check-in process uncertain and the experience at the bar below expectations. Please know we value your feedback on the breakfast clarification and will take your notes about the room temperature in certain areas into consideration. It's disappointing to hear that you've decided not to stay with us again but we hope you'll reconsider so we can show you the top-notch service we strive towards.

10/10 優異

Sebastiano

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great service and staff!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月28日的回應
Sebastiano, it's delightful to learn about your positive experience at Sonesta Charlotte Executive Park. We're glad you appreciated our dedicated team members and the exceptional services. Your recognition inspires us to continue striving for excellence. Please visit us again soon.

10/10 優異

Levinia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月27日的回應
Levinia, it's fantastic to know that you had a positive stay at Sonesta Charlotte Executive Park. We appreciate your wonderful rating on Expedia, and we hope to welcome you back soon for an equally enjoyable experience.

10/10 優異

Susan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月21日的回應
Thank you for this excellent rating, Susan!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Sonesta Charlotte Executive Park! We'd love to host you again someday for yet another unforgettable visit.

10/10 優異

Brayan

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Good place
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月14日的回應
Brayan, thank you for your kind words regarding Sonesta Charlotte Executive Park. We're delighted to know you found our property to be an excellent choice. We're looking forward to welcoming you back in the future.

2/10 很差

Kelsey

於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月4日的回應
We appreciate you taking the time to share your feedback, Kelsey.We're disappointed your time with us was less than ideal. It's unfortunate our services didn't meet your expectations. We hope you give us another chance to share a more positive experience with you soon.

6/10 一般

Jorge

家人同遊, 親子同遊
不滿:職員與服務
Toilet kept clogging, house keepers delay with request for toiletries and towels. Kitchen staff refused to give take out box for breakfast we were forced to cover our plates with the glass dinnerware plates
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月10日的回應
Jorge, we appreciate your feedback. Our aim is to provide seamless service, so it's regrettable to hear about the issues with plumbing and delays in service requests from the housekeeping team. Regarding the restaurant incident, we aim to promote a comfortable dining atmosphere, and it seems there was a misunderstanding during breakfast. Your comments will help us improve. Thank you.

10/10 優異

Tom (Sierra Madre)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room was spacious and comfortable. Convenient location.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月6日的回應
Tom, we're thrilled to hear you found your room at Sonesta Charlotte Executive Park accommodating and our location suitable for your needs. We aim to offer convenience alongside comfort, and we're glad this was your experience. Looking forward to welcoming you back on your next stay with us.

8/10 不錯

Debra

伴侶同遊
讚好:職員與服務
Overall stay was alright. The front desk staff were nice and helpful. The bed was clean and comfortable, The extra couch had some stains and the toilet took forever to flush. We stayed for two nights and I expected to have our room cleaned with new towels but that didn't happen. The parking fee was a surprise to us since you had to self park.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月6日的回應
Debra, thank you for sharing your experience at Sonesta Charlotte Executive Park. We're delighted to read your feedback about our helpful team members at the front desk and the comfortable bed provided. We regret to hear about the inconsistencies in room servicing and the surprise regarding parking fees. Your comments have been noted for further improvement. We hope to have another opportunity to better serve you in the future.

2/10 很差

Delvin

讚好:職員與服務
不滿:整潔度
Outdated. Smells. Indoors pool water temperature was freezing cold. Rooms too small
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月8日的回應
Delvin, we're disheartened to hear about your recent stay. Your feedback regarding the room size and general datedness indicates areas we could focus on. It's regrettable that the pool temperature didn't match your preference. We'll take your remarks into account as we continuously strive to improve our guest experience.

10/10 優異

Daisy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay the staff with pleasant. The rooms are clean we went down to the pool. It was nice and clean workout areas nice. The area around the hotel is walkable and nice, overall, great experience.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月4日的回應
Daisy, your kind words about the Sonesta Charlotte Executive Park have truly made our day. It's particularly satisfying to hear that you found our rooms spotless, enjoyed our fitness facilities as well as the captivating outdoor pool, and appreciated the convenience of our location. Our team members aim to provide a top-notch experience for all our guests and will be glad to know that they succeeded in making your stay pleasant. We dearly hope to welcome you back for another wonderful experience very soon!

8/10 不錯

Mandy

伴侶同遊
讚好:整潔度和住宿狀況
不滿:職員與服務
Nice hotel. A few areas could be cleaned better. No vending machines on each floor. Poolside rooms would be nice during the summer, but we stayed off season.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月2日的回應
Mandy, we appreciate your feedback regarding your recent stay at Sonesta Charlotte Executive Park. We're glad you've enjoyed our hotel and are taking note of your suggestions about cleanliness and the availability of vending machines. We can't wait to welcome you back, perhaps during the summer season when you could take full advantage of our poolside rooms!

8/10 不錯

Vanaillan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 3 月住了 3 晚
Customer Service 於 2024年4月2日的回應
Vanaillan, we appreciate your time in rating our hotel. It's heartening to know that your experience with us met your expectations. We hope to welcome you back to Sonesta Charlotte Executive Park again soon.

8/10 不錯

Mykel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年4月3日的回應
Mykel, it's great to hear that you had a good stay at Sonesta Charlotte Executive Park. We hope to see you again in the future and strive to make your next stay even better. Safe travels until then!

10/10 優異

rafael

寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Pet friendly patio area right off of the rooms on the 1st floor.
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月1日的回應
Rafael, it's fantastic to hear that you found the outdoor space at Sonesta Charlotte Executive Park suitable for your pet friend. We're glad our unique layout added to the convenience of your stay. Thanks for choosing us and we hope to see you again soon.

6/10 一般

Brittany

於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Thank you for the feedback, Brittany.We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

10/10 優異

Mya

讚好:整潔度、職員與服務和住宿狀況
great environment!!
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年4月1日的回應
Mya, it's wonderful to read about your experience at Sonesta Charlotte Executive Park. We're thrilled you savored the ambiance. We greatly appreciate your feedback and look forward to welcoming you back in the future.

8/10 不錯

Iralee (Totowa)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very easy to get to the highways dining. The staff was very pleasant Mrs Marcella always very pleasant and very helpful.
於 2024 年 3 月住了 2 晚
Customer Service 於 2024年3月29日的回應
Iralee, thank you for sharing your experience at Sonesta Charlotte Executive Park. It's delightful to hear that you found our location convenient. We're particularly glad to learn of your positive interactions with Mrs. Marcella, who is indeed dedicated and always happy to assist our guests. Your feedback encourages our team members to continue delivering superb service. We hope to see you again soon.

8/10 不錯

Lauren

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Customer Service 於 2024年3月29日的回應
Lauren, it's great to hear that you had a positive experience at Sonesta Charlotte Executive Park. We appreciate your score and hope to have the opportunity to exceed your expectations on your next visit. Thank you for choosing us for your stay.