Best hotel experience that I’ve had in a long time!
Clean and neat suite, breakfast was better than most hotels with a few more food options to choose from and the property was nice and clean. Everything looked well kept.
rebecca
於 2024 年 4 月住了 1 晚
6/10 一般
Illya
2024年4月25日
It’s okay. Has a cheap feel inside.
Didn’t like the room smell of a dog
Illya
於 2024 年 4 月住了 4 晚
2/10 很差
Sherica
親子同遊
2024年4月25日
不滿:整潔度、職員與服務和住宿狀況
The outlets were exposed. During check in they did not provide the room they promised.
Sherica
於 2024 年 4 月住了 1 晚
10/10 優異
Christie
家人同遊
2024年4月23日
讚好:整潔度、職員與服務、設施服務和住宿狀況
For three nights this was nicer than we needed. Perfect little kitchen and bar area. Breakfast was different each day which was better than expected. Every staff associate was pleasant and made a nice effort to say something polite, or fun. Really couldn’t have been happier.
Christie
於 2024 年 4 月住了 3 晚
6/10 一般
Edwin Levan
2024年4月22日
讚好:住宿狀況
My room had hair in the shower and the refrigerator i told the front desk they said im sorry but didnt offer and type of discount ☹️
Edwin Levan
於 2024 年 4 月住了 2 晚
10/10 優異
Tamarra
伴侶同遊, 商務旅客
2024年4月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice
Tamarra
於 2024 年 4 月住了 2 晚
6/10 一般
Samantha
家人同遊, 親子同遊
2024年4月11日
讚好:整潔度
不滿:職員與服務和設施服務
For the amount we paid, I expected a little more.
The staff we encountered were all short and rude - not only with myself but with other guests as well.
The pool was cloudy, dirty, and overly chlorinated. We were constantly stepping on things in the water that we couldn't tell what they were. It was disgusting. Our eyes were burning after spending time in the pool - not even going under!
The hot tub was out of order even though the staff said it went out "today" it was clearly out of order for a while (other reviews state so) and they don't have any intention of fixing it. They should stop advertising it.
The fact that you have to schedule housekeeping was only written in fine print and never stated any time during booking or check in. You only get housekeeping if you stay 7 days. It was inconvenient to have to keep going to the front desk for towels. They didn't keep the extra linens for the pull out sofa in the room so we had to go to the front desk for that too late at night as we realized it when we were making the bed for our son.
Breakfast the first morning was subpar but better the second morning. Glad the selection changed.
However, they need more than one waffle maker. There would be a huge line every morning and it was so inconvenient.
Samantha
於 2024 年 4 月住了 2 晚
8/10 不錯
Antionette
2024年4月8日
Antionette
於 2024 年 4 月住了 2 晚
10/10 優異
alisha
2024年4月7日
alisha
於 2024 年 4 月住了 2 晚
10/10 優異
Brian
家人同遊
2024年4月7日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I have stayed at this property multiple times when visiting Charlotte and the surrounding area. It is like my home away from home.