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公爵莊園酒店的評價

4 out of 5
公爵莊園酒店
400 Hermitage Road, Charlotte, NC

評價

9.6

完美

10 分評分，優異；320 則評價中有 258 則" "
8 分評分，不錯；320 則評價中有 51 則" "
6 分評分，一般；320 則評價中有 4 則" "
4 分評分，欠佳；320 則評價中有 3 則" "
2 分評分，很差；320 則評價中有 4 則" "

9.8/10 

整潔度

9.8/10 

職員與服務

9.0/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Steven (Greenville)

Great,
於 2024 年 5 月住了 3 晚
The Duke Mansion 於 2024年5月24日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Karen

Lovely
於 2024 年 5 月住了 1 晚
The Duke Mansion 於 2024年5月19日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Brian

讚好：整潔度、職員與服務和住宿狀況
Lovely grounds and lovely place to stay
於 2024 年 5 月住了 1 晚
The Duke Mansion 於 2024年5月15日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Judith

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
The Duke Mansion 於 2024年5月12日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

larry

讚好：整潔度、職員與服務和住宿狀況
Beautiful place... We loved the gardens, we even took a 2-mile walk through the neighborhood that was beautiful! The staff was so friendly the breakfast was so good...
於 2024 年 5 月住了 1 晚
The Duke Mansion 於 2024年5月9日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

William (Wilmington)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and gardens, lovely and quiet neighborhood, clean and comfortable room, friendly and helpful staff, good breakfast, and a very reasonable rate.
於 2024 年 4 月住了 2 晚
The Duke Mansion 於 2024年5月7日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, lots of history. Resident location. Grounds were wonderful. Close to everything. .
於 2024 年 4 月住了 4 晚
The Duke Mansion 於 2024年4月28日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Samantha

讚好：整潔度、職員與服務和住宿狀況
Very beautiful!
於 2024 年 4 月住了 1 晚
The Duke Mansion 於 2024年4月28日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Erin and Ryan

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is our new favorite getaway. We absolutely loved everything about it. The staff was extremely friendly and helpful and made it a wonderful experience. The gardens are gorgeous and peaceful. I also love the history of the mansion. We will definitely be returning.
於 2024 年 4 月住了 1 晚
The Duke Mansion 於 2024年4月28日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Dorothy

讚好：整潔度、職員與服務和住宿狀況
Genteel, beautiful, great southern hospitality. This Isa real find!
於 2024 年 4 月住了 2 晚
The Duke Mansion 於 2024年4月26日的回應
Hospitality and Grace is our thing. Thank you for your kind review and we hope to see you again.

10/10 優異

Gary

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is a really beautiful property with a rich history in Charlotte. Our room was comfortable, quiet with a view of the gardens. The staff was friendly and helpful.
於 2024 年 4 月住了 2 晚
The Duke Mansion 於 2024年4月25日的回應
Thank you for you kind review and we hope to see you again.

10/10 優異

Jacqueline

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property. Great service
於 2024 年 4 月住了 1 晚
The Duke Mansion 於 2024年4月24日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Elizabeth (new york)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quaint and absolutely lovely.
於 2024 年 4 月住了 2 晚
The Duke Mansion 於 2024年4月22日的回應
Thanks for your kind review and we hope to see you again.

10/10 優異

Louis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Duke Mansion 於 2024年4月14日的回應
Thank you for your and review and we hope to see you again.

8/10 不錯

John

於 2024 年 3 月住了 1 晚
The Duke Mansion 於 2024年4月22日的回應
Thanks for your kind review and we hope to see you again.

10/10 優異

Edward

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
The Duke Mansion 於 2024年3月31日的回應
Thank you for your kind review and we hope to see you again.

8/10 不錯

Kelly

讚好：整潔度、職員與服務和住宿狀況
It was clean and mostly quiet.
於 2024 年 3 月住了 1 晚
The Duke Mansion 於 2024年3月18日的回應
Thank you for your kind review and we hope to see you again.

2/10 很差

Gisela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was excited to have breakfast in bed, which they told me over the phone the day prior of my arrival check-in date that they provide that services( March 2024). Once I get there they told me that they don’t due to Covid. Then they bought breakfast in bed on my last day. I honestly felt that it was a discrimination because we are a young and a minority couple.
於 2024 年 3 月住了 3 晚
The Duke Mansion 於 2024年3月13日的回應
We truly apologize that your experience with us did not meet your expectations. We will build off of this feedback and continue to work harder in making sure all our guests are taken care of daily.

10/10 優異

Martin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful, gracious place to stay in a wonderful Charlotte neighborhood.
於 2024 年 2 月住了 1 晚
The Duke Mansion 於 2024年2月26日的回應
Thanks you for your kind review. The Myers Park neighborhood is absolutely beautiful and historic.

10/10 優異

Debra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property was beautiful and secluded yet close to restaurants and shopping !
於 2024 年 2 月住了 1 晚
The Duke Mansion 於 2024年2月25日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Erik

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and grounds. We stayed here for Valentines and could not have been happier. The staff was wonderful and breakfast was delicious.
於 2024 年 2 月住了 1 晚
The Duke Mansion 於 2024年2月16日的回應
Thank you for your kind review and we hope to see you next year!

10/10 優異

Andrei

讚好：整潔度、職員與服務和住宿狀況
Great historical place with nice breakfast and peaceful neighborhood
於 2024 年 2 月住了 2 晚
The Duke Mansion 於 2024年2月16日的回應
Thank you for your kind review and we hope to see you next year!

8/10 不錯

Leisha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
The Duke Mansion 於 2024年2月16日的回應
Thank you for your review and we hope to see you again.

6/10 一般

Vivian

於 2024 年 1 月住了 1 晚
The Duke Mansion 於 2024年3月20日的回應
Thank you for your review. I left you a message to see how we can improve your stay in the future. We hope to hear from you. Thanks

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Charming with a beautiful garden
於 2024 年 1 月住了 1 晚
The Duke Mansion 於 2024年2月16日的回應
Thank you for your review and we hope to see you again.

10/10 優異

Natali

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
what a lovely stay we had at the Duke Mansion. The setting, the staff and the hotel was comfortable and enjoyable
於 2024 年 1 月住了 2 晚
The Duke Mansion 於 2024年1月15日的回應
Thank you for your kind review and we hope to see you again.

8/10 不錯

Loren

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
The Duke Mansion 於 2024年1月15日的回應
Thank you for you scoring us 4 out of 5. Please let us know what we could've done to get a 5 out of 5 next time.

10/10 優異

Tim

於 2023 年 12 月住了 1 晚
The Duke Mansion 於 2024年2月16日的回應
Thank you for your review and we hope to see you again.

4/10 欠佳

Marc

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The most important thing you should know (that we didn’t) is that hotel guests are 2nd class to any events that take place here. Period. There are only 20 rooms and they probably do not generate enough income to sustain the facility. Although room rentals are likely essential to fill out the Duke’s overall budget during nonevent times, you will feel marginalized during your stay here if an event is taking place. Apparently there are many. We were unfortunately here during an event and basically relegated to staying in our room lest experience the unwelcoming glares of party goers towards us interlopers or potential party crashers (It happened). There was no where to go downstairs anyway as everything was closed off. Kind of reminded me of having to stay in my room as a kid during my parents “for adults only” parties. We booked the facility more than a month in advance but were notified of the event only a week prior and could not economically change our plans. In hindsight we should have canceled because we were not able to enjoy the property and the Duke did nothing special for the significant disruption of our stay.
The Duke Mansion 於 2023年12月28日的回應
We truly apologize that your experience with us did not meet your expectations. We will build off of this feedback and continue to work hard to make sure all our guests are taken care of daily.

10/10 優異

Stephanie

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
The Duke Mansion 於 2023年12月28日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Kim

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
The Duke Mansion 於 2023年12月28日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Marie

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 10 月住了 1 晚
The Duke Mansion 於 2023年11月10日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Yun

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The style and the decoration of the mansion is one of its own kind. We felt the history. The garden was also quite beautiful and nice for a short walk. We very much enjoyed the stay.
於 2023 年 10 月住了 1 晚
The Duke Mansion 於 2023年10月31日的回應
Thank you for your kind review and hope to see you again.

10/10 優異

Norman

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Great Stay
A great stay in a charming, historic mansion surrounded by beautiful gardens. Our room, on the third floor, had a large updated bathroom and was spacious, comfortable and quiet. Everyone there was very friendly and helpful - and the breakfast was wonderful.
於 2023 年 10 月住了 1 晚
The Duke Mansion 於 2023年10月19日的回應
Thank you for staying with us. We're glad you enjoyed it and hope to see you again..

10/10 優異

Lisa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
The Duke Mansion 於 2023年9月26日的回應
Thank you for staying with us. We're glad you enjoyed it and hope to see you again.

10/10 優異

Norah

讚好：整潔度、職員與服務和住宿狀況
Gorgeous setting and grounds. So comfortable and wonderful breakfast. Loved all the history.
於 2023 年 9 月住了 1 晚
The Duke Mansion 於 2023年9月22日的回應
Thank you for the kind review and hope to see you again.

10/10 優異

Charlene

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
The Duke Mansion 於 2023年9月4日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Roxanna

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
The Duke Mansion 於 2023年9月1日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Brittany

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
the property was gorgeous, clean, and comfortable. the breakfast was delicious.
The Duke Mansion 於 2023年8月14日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Catherine

於 2023 年 8 月住了 1 晚
The Duke Mansion 於 2023年8月12日的回應
Thank you for your kind review and we hope to see you again.

6/10 一般

Tiandra

多人同遊
讚好：職員與服務
不滿：設施服務
I stayed here and believed the outside of the property was ascetically pleasing. The inside, the ceilings were stained, and furniture out dated/dingy. I understand nostalgia, but updates are necessary to be safe & clean. It was the baby roaches in my bathroom that confirmed my thoughts. I did get a picture. Staff however were wonderful and other guest extremely polite.
於 2023 年 8 月住了 1 晚
The Duke Mansion 於 2023年8月12日的回應
Thanks you for your review. Management will look into this matter.

10/10 優異

Mary Margaret

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
The Duke Mansion 於 2023年7月30日的回應
Thank you for staying with us. We're glad you enjoyed it and hope to see you again.

10/10 優異

Whitney

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved Deborah, Lydia and Chelsea! Beautiful grounds, large rooms - super location!!!!
於 2023 年 7 月住了 2 晚
The Duke Mansion 於 2023年7月24日的回應
Debra and Lydia are amazing for sure. We appreciate your kind review and hope to see you again.

10/10 優異

Paul

讚好：住宿狀況
於 2023 年 7 月住了 1 晚
The Duke Mansion 於 2023年7月26日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Brent

家人同遊
One of the best places I have stayed at
於 2023 年 7 月住了 2 晚
The Duke Mansion 於 2023年7月9日的回應
We are delighted your was wonderful. We hope to see you again.

8/10 不錯

Jason

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Enjoyed the beautiful gardens and grounds, the building itself is so grand and lovely. So fun to be staying in a place that normally we would be "touring"!
於 2023 年 6 月住了 1 晚
The Duke Mansion 於 2023年6月21日的回應
Thank you for your kind review and we hope to see you again.

10/10 優異

Christine

讚好：整潔度、職員與服務和住宿狀況
The property was lovely and tranquil. Our check in was very easy and the desk personnel was very friendly. The only complaint I have is that we were questioned several times the next morning on what room we were in as if we were not guests. We felt as though we were not welcome. This was only the morning desk staff, not the evening.
於 2023 年 5 月住了 1 晚
The Duke Mansion 於 2023年6月6日的回應
Thank you for your review. We will talk to our team and discuss how to improve on this. Again, thank you for your feedback.

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
The Duke Mansion 於 2023年6月5日的回應
Thank you for stay with us and we hope to see you again.

10/10 優異

Susan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great experience staying at this unique mansion.
於 2023 年 5 月住了 3 晚
The Duke Mansion 於 2023年5月22日的回應
Thank you for staying with us and we hope to see you again.

10/10 優異

Mohammad

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
The Duke Mansion 於 2023年5月14日的回應
Thank you for staying with us and we hope to see you again.