Bordeaux Château Lauduc Hotels

"I didn’t leave hotel "

"Hôtel calme et agéable, facile d'accès en voiture. Jolie chambre, propre, litterie confortable. Equipe sympathique et acceuillante Très bien "

"Small rooms but very clean, the young man on the reception was an excellent host, even with language barrier he tried 100%, breakfast was continental but still very nice, "

"The staff were great, the food cart in the parking lot, the WiFi is good, and the beds are comfortable. The only thing to be aware of is that there really isn't much nearby, so if you don't have a car, expect a 15+ min walk to any food, groceries, or the tram line. Normally, that isn't a problem for me, but it was raining a lot the weekend that I was there, so a bit inconvenient."

"lovely place for a short stay( due to travelling) Ideal location/close to get back on to the motoway to carry on with our travels in the morning. Friendly and helpful receptionist. Room was nice with some modern touches. Bed was a good size and comfortable. "

"The owner allowed us to check in early and the property was just as expected."

"Chateau was spectacular!! staff was pleasant and went well beyond to make sure we had a wonderful stay. I love this place so much that i end up staying an extra nigh."

"Our stay was very good. Thw room was comfortable. The airr xonditioning was not as good as it could have been. Lucie welcomed us when we arrived. She was friendly and helpful. We stayed 3 nights. We played cards in the evening in the breakfast room. Lucie made tea for us one evening. She couldn't have been nicer"

"Walked into reception to find a miserable looking woman holding her head in her hands, elbows on the desk. No greeting. Tried to charge me for breakfast even though it was already paid for on booking, 15 minute argument and would accept receipt as proof. Most of the lights in the room weren’t working, the room is wired wrong so all switches have to be on for any to work but you don’t know which combination of switches so that took 15 minutes to figure out. TV remote didn’t work. Asked at reception and was simply handed batteries that did not solve the issue. WiFi code didn’t work, receptionist unable to help with that. Loud people shouting and smoking directly outside our ground flooor window at 10pm, informed reception but nothing done. We were genuinely worried and unable to sleep so at 1am we decided enough was enough and left unable to tolerate anymore. Bathroom was filthy, didn’t want to use it. Half of the fittings were broken like the shower head holder so couldn’t have a shower anyway. Filth on the floor under the bed and in bathroom. Place needs knocking down and rebuilding better. Will never return."