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查塔努加市中心英迪格酒店 (IHG 旗下酒店)的評價

3.5 out of 5
查塔努加市中心英迪格酒店 (IHG 旗下酒店)
300 W 6th Street, Chattanooga, TN

評價

9.4

完美

10 分評分，優異；536 則評價中有 414 則" "
8 分評分，不錯；536 則評價中有 77 則" "
6 分評分，一般；536 則評價中有 27 則" "
4 分評分，欠佳；536 則評價中有 10 則" "
2 分評分，很差；536 則評價中有 8 則" "

9.6/10 

整潔度

9.6/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Joseph

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice area. Parking was not quite as convenient as possible. Staff could have been a tad clearer on the options. The first day I arrived, the front door was not working so had to enter through kitchen door. (One of the elevators was also being repaired.)
於 2024 年 4 月住了 5 晚
Peter 於 2024年4月29日的回應
Joseph,Thank you for completing the survey. Your feedback is important to us. I will share your comments with the team. It is our hope that you will give us another opportunity to better serve you in the future. Thank you for choosing to stay at Hotel Indigo Chattanooga Downtown.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

jacquelynne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely clean property with pleasant, helpful staff.
於 2024 年 4 月住了 1 晚
Peter 於 2024年4月22日的回應
Jacquelynne,Thank you for the 5-star review. We appreciate the positive feedback. I will share your comments with the team. Thank you for choosing to stay at Hotel Indigo Chattanooga Downtown. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

8/10 不錯

Deborah

讚好：整潔度
於 2024 年 4 月住了 1 晚
Peter 於 2024年4月16日的回應
Deborah,Thank you for the review. We appreciate you choosing to stay at Hotel Indigo Chattanooga.Best Regards,Peter RodriguezGeneral Manager

10/10 優異

Kev

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚
Peter 於 2024年4月13日的回應
Kev,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga Downtown.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Nicholas

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great property, limited parking, nice staff, clean and modern facility. Definitely enjoyed the stay and will be back.
於 2024 年 3 月住了 4 晚
Peter 於 2024年4月10日的回應
Nicholas,Thank you for the 5-star review. We appreciate the positive feedback. I am pleased you enjoyed your stay. Thank you for choosing to stay at Hotel Indigo. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Girard

讚好：整潔度、職員與服務和住宿狀況
Expedia over charged me for this reservation
於 2024 年 4 月住了 1 晚
Peter 於 2024年4月7日的回應
Girard,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Andrea

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean, walkable, and great dining options
於 2024 年 4 月住了 1 晚
Peter 於 2024年4月7日的回應
Andrea,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Dalton

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
Peter 於 2024年4月7日的回應
Dalton,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

rosemary

親子同遊
讚好：職員與服務、設施服務和住宿狀況
From the staff to the room, everything was great. The staff is very friendly and attentive. The room was clean. Location is great to walk around the city. I would definitely stay here again.
於 2024 年 4 月住了 2 晚
Peter 於 2024年4月3日的回應
Rosemary,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff very friendly very clean hotel
於 2024 年 3 月住了 1 晚
Peter 於 2024年3月31日的回應
Thomas,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Seleta

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great! It was just a great stay, no complaints.
於 2024 年 3 月住了 2 晚
Peter 於 2024年3月30日的回應
Seleta,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Jose

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Peter 於 2024年3月30日的回應
Jose,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Lubos

讚好：整潔度、職員與服務和住宿狀況
Clean
於 2024 年 3 月住了 2 晚
Peter 於 2024年3月30日的回應
Lubos,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga. Kind Regards,Peter RodriguezGeneral Manager

4/10 欠佳

Sarah E

家人同遊, 伴侶同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The room had a few things in need of repair. The AC unit didnt seem to be cooling the room properly and it is aggressively loud even on the lowest fan setting. The shower head was in disrepair so the water was coming out the side and getting everywhere on the floor. Upon entering the room, it had a smell. I can only describe it as a mildew scent. All three of us became congested and started coughing after a few hours in the room. The countertops were dusty. Overall not a comfortable stay or sleep. We will not be trying this hotel again. But I do want to say the staff was pleasant and informative upon arrival.
於 2024 年 3 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2024年3月13日的回應
Thank you for sharing your experience. We will get this fixed! I am sharing this with my Executive Housekeeper and this will be addressed. We hope that you will give us another chance to make this right and to provide a better experience.

10/10 優異

Chad

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location and great staff
於 2024 年 3 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2024年3月13日的回應
Thank you! We appreciate the feedback and kind words. Hope to see you again real soon!

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The restaurant food was wonderful. The staff were uniformly excellent.
於 2024 年 3 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2024年3月5日的回應
Thank you , Michael for your kind words and for taking the time to review our hotel. We appreciate your business and hope to see you again soon.

8/10 不錯

Alisha

伴侶同遊
讚好：整潔度和住宿狀況
Overall good hotel. There was only one elevator working at the time which was an inconvenience. The serving staff at the restaurant were not friendly. The front desk staff was nice. The room was comfortable, clean, and felt cozy.
於 2024 年 2 月住了 3 晚
Peter 於 2024年3月4日的回應
Alisha,Thank you for the review. Your feedback is important to us. The issues with the elevator are resolved. We apologize for any inconvenience. Thank you for choosing to stay at Hotel Bo.Kind Regards,Peter RodriguezGeneral ManagerHotel Bo

10/10 優異

Todd

讚好：整潔度和住宿狀況
於 2024 年 2 月住了 3 晚
Jeff Hollis General Manager Hotel Indigo 於 2024年3月4日的回應
Thank you for the 5 Rating!

8/10 不錯

Sara

於 2024 年 3 月住了 1 晚
Peter 於 2024年3月30日的回應
Sara,Thank you for completing the survey. We appreciate you choosing to stay at Hotel Indigo. We look forward to serving you soon.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Kamatha

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The hotel is very nice and the food at the on site restaurant was excellent! Would definitely stay again!
於 2024 年 2 月住了 2 晚
Jeff Hollis General Manager 於 2024年2月23日的回應
Kamatha, Thank you for the great review. Your feedback is greatly appreciated. We are happy to hear that you enjoyed your stay with us and hope to see you again!

10/10 優異

Edna

於 2024 年 2 月住了 1 晚
Peter 於 2024年3月30日的回應
Edna,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Pat

讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was very clean and convenient.
於 2024 年 2 月住了 1 晚
Jeff Hollis General Manager 於 2024年2月10日的回應
Pat,Thank you for taking the time to review our hotel. I am happy to see our hotel was convenient for your stay in Chattanooga. I hope that you were able to explore our neighborhood and will come visit again!

10/10 優異

Katherine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Easy check in, Daniel was very informative.
於 2024 年 2 月住了 1 晚
Jeff Hollis 於 2024年2月4日的回應
Katherine, Thank you for the great review!

10/10 優異

Stephanie

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great place
於 2024 年 2 月住了 1 晚
Jeff Hollis 於 2024年2月4日的回應
Stephanie, Thanks for the great review!

10/10 優異

Camille Shona

於 2024 年 1 月住了 1 晚
Peter 於 2024年3月30日的回應
Camille,Thank you for the 5-star review. We appreciate the positive feedback. Thank you for choosing to stay at Hotel Indigo Chattanooga.Kind Regards,Peter RodriguezGeneral Manager

10/10 優異

Carrie

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
I’ve stayed at Hotel Indigo Chattanooga four times now for business related travel. The staff has always been pleasant and the rooms are consistently clean and comfortable.
於 2024 年 1 月住了 1 晚
Jeff Hollis 於 2024年2月4日的回應
Carrie, Thanks for the great review and feedback! We hope to see you again soon!

10/10 優異

dee

讚好：整潔度、職員與服務和住宿狀況
Very nice
於 2024 年 1 月住了 1 晚
Jeff Hollis 於 2024年2月4日的回應
Dee, Thank you for the great review!

6/10 一般

Joseph

商務旅客
讚好：整潔度
不滿：住宿狀況和客房舒適度
Sub par for the price
It was unusually cold in Chattanooga during my stay, but my room would not warm to a reasonable temperature. I finally set the thermostat to 80 and managed to get the room up to about 68. Parking situation also is less than ideal. Rooms are modern and nice. There is no complimentary breakfast, and the on site "restaurant" is pricey for ho-hum food. Staff was nice, but I'll stay elsewhere next time.
於 2024 年 1 月住了 2 晚
Jeff Hollis 於 2024年1月19日的回應
Thank you for bringing this to our attention. We apologize for the inconveniences you experienced during your stay. We hope we can better serve you in the future.

10/10 優異

Roberto Aristondo,

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Jeff Hollis 於 2024年1月19日的回應
Thank you for the great rating!

10/10 優異

Lesli

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jeff Hollis 於 2024年1月19日的回應
Thank you for the great rating! We appreciate it!

10/10 優異

Frank

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jeff Hollis 於 2024年1月15日的回應
Thank you for the great survey! We appreciate your business!

2/10 很差

Tynisha

於 2023 年 12 月住了 1 晚
Jeff Hollis 於 2024年1月15日的回應
Tynisha, I am sorry to see that your stay was below expectations. Any feedback would be greatly appreciated. If you could share your experience. We hope to serve you better in the future!

10/10 優異

Hicham (Cupertino)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚
Jeff Hollis 於 2024年1月15日的回應
Hicham, Thank you for your great survey! We appreciate your business and for taking the time to review our hotel.

10/10 優異

Doug

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Jeff Hollis 於 2024年1月19日的回應
Thanks for the great rating! We appreciate your business!

10/10 優異

Milton

讚好：整潔度、職員與服務、設施服務和住宿狀況
Jeff Hollis 於 2024年1月19日的回應
Thank you for the great rating! We appreciate your business and hope to see you again!

10/10 優異

Alexandria

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is my second time staying with Hotel Indigo in Chattanooga, the staff is helpful and kind! They are dog friendly which is amazing!! The hotel is beautiful and clean, they have a restaurant and bar which has good food and awesome bartenders. Will always stay with them when traveling here.
於 2024 年 1 月住了 1 晚
Jeff Hollis 於 2024年1月19日的回應
Thank you for the repeat business. We love our guests and love when the pets come too! We appreciate your business and hope to see you again.

10/10 優異

Haley

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
Jeff Hollis General Manager Hotel Indigo 於 2024年1月7日的回應
Haley, Thanks for the great score! We appreciate your business and hope to see you again soon!

8/10 不錯

Alisha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good property, nice sized room but sliding shower doors in bathroom did not close. Very inconvenient and created unsafe bathing situation.
於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager 於 2023年12月30日的回應
Thanks for bringing this issue to our attention. We will take a look at the shower doors and adjust accordingly. We appreciate your business and hope to see you again!

10/10 優異

Charles

於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager 於 2023年12月30日的回應
Thanks for the great review! We appreciate your business and hope to see you again!

10/10 優異

RAUL (HIALEAH)

於 2023 年 12 月住了 1 晚
Jeff Hollis 於 2024年1月19日的回應
Thank you for the great rating!

10/10 優異

Jordan

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The person who checked us in was fantastic. They ended up having to work an overnight due to call ins on Christmas Eve and continued to be professional and upbeat.
於 2023 年 12 月住了 1 晚
Jeff Hollis 於 2023年12月27日的回應
Thanks for sharing your experience with us. Jessica, who checked you in is a superstar! I will make sure to recognize her for her excellent service. We appreciate your business and hope to see you again real soon!

10/10 優異

Nicholas

商務旅客
讚好：整潔度和設施服務
It was a nice stay
於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager 於 2023年12月25日的回應
Nicholas, I am happy to see that you enjoyed your stay! We appreciate the business and hope to see you again soon!

10/10 優異

Marc

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2023年12月21日的回應
Thanks, Marc for the great review!

10/10 優異

Hannah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2023年12月21日的回應
Thanks, Hannah for the great review!

10/10 優異

Jessica

於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2024年1月7日的回應
Jessica, Thanks for the great score! We appreciate your business!

10/10 優異

suzanne

讚好：職員與服務
於 2023 年 11 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2023年12月21日的回應
Thanks, Suzanne for the great review! We appreciate it!

10/10 優異

Pedro

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Frist Class treament
wonderful stay with great reception though the workers could have smile more. There was a terrible rain storm and while my spouse waited at the bar awaiting my return from dropping off a friend at her hotel the bar tender treated her to a glass of bubbly.
於 2023 年 12 月住了 1 晚
Jeff Hollis General Manager Hotel Indigo 於 2023年12月11日的回應
Pedro,Thank you for the great review! Our goal is to always provide our guests with a positive experience! That was some bad weather we just had but bubbly always helps! Come see us again soon

10/10 優異

Dietmar

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very well run hotel with very personal service and outstanding valet service. Modern and fantastic attitude of all staff!
於 2023 年 12 月住了 2 晚
Jeff Hollis General Manager 於 2023年12月7日的回應
Thanks so much for the great review! I will be sure to share your thoughts with my team! We appreciate your business and hope we can become your hotel of choice while your visit Chattanooga.

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I honestly cannot find anything negative to say about this property — definitely the exception, not the rule. Convenient, fresh and new, great service and reasonably priced.
於 2023 年 11 月住了 1 晚
Jeff Hollis 於 2023年11月28日的回應
John, Thanks for the great review! We appreciate the feedback and hope to become your hotel of choice when you visit Chattanooga! We appreciate your business. Safe Travels.

10/10 優異

Reynier

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really good
於 2023 年 11 月住了 2 晚
Jeff Hollis 於 2023年11月28日的回應
Reynier, Thanks for taking the time to review our hotel. Come back to see us soon!