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查特諾加騎士酒店的評價

1.5 out of 5
查特諾加騎士酒店
3655 Cummings Hwy, Chattanooga, TN

評價

6.4
10 分評分，優異；325 則評價中有 59 則" "
8 分評分，不錯；325 則評價中有 97 則" "
6 分評分，一般；325 則評價中有 69 則" "
4 分評分，欠佳；325 則評價中有 42 則" "
2 分評分，很差；325 則評價中有 58 則" "

6.6/10 

整潔度

7.2/10 

職員與服務

6.4/10 

設施服務

6.2/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Clifton (Gulfport)

Very comfortable.
於 2024 年 5 月住了 1 晚
Mike Patel 於 2024年5月20日的回應
Thank you. We glad that you enjoy your stay

8/10 不錯

Brandy (South Pittsburg)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Got Extra Towels..
於 2024 年 2 月住了 1 晚
mike 於 2024年3月29日的回應
Thank your for your feedback to improve our service

10/10 優異

Brandy (South Pittsburg)

於 2024 年 2 月住了 1 晚
mike 於 2024年3月29日的回應
Thank you for staying with us

8/10 不錯

Christine

讚好：職員與服務和客房舒適度
於 2024 年 1 月住了 1 晚
Mike Patel 於 2024年2月1日的回應
Thank you for staying with us

8/10 不錯

Jessica

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great budget option
Great option for a budget hotel whether staying a night or a week. Older building, well maintained. Basic amenities, bed slept okay, decent water pressure, room and bedding seemed clean. Saw no evidence of bedbugs or roaches. Despite being the during the weekend, it was quiet. Pet friendly Front desk staff happily worked hard to accommodate all my requests. Everyone I encountered was polite and helpful. Overall the stay was what I expected for the price. I'll definitely be staying here every time I work in Chattanooga.
於 2024 年 1 月住了 1 晚
Mike 於 2024年1月30日的回應
Thankbyou for staying with us , hope you have enjoyed your trip. Thank you

2/10 很差

Richard

於 2023 年 11 月住了 2 晚
Mike 於 2023年11月11日的回應
Sorry for any inconvenience during your stay, if you had contacted front desk we would have changed room for you

8/10 不錯

hector

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Clean , great location kind staff .
於 2023 年 11 月住了 1 晚
Mike 於 2023年11月5日的回應
Thank you for staying with us

10/10 優異

Tiffany

讚好：整潔度、職員與服務和住宿狀況
No coffee maker
於 2023 年 10 月住了 1 晚
Mike 於 2023年11月2日的回應
We are sorry for not providing coffee maker in room but we have a fresh brew coffee machine in lobby. Thank you for staying with us

2/10 很差

Chris

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
Out dated, just terrible!!
於 2023 年 10 月住了 1 晚
Mile parel 於 2023年10月11日的回應
Sorry for your inconvenience,

8/10 不錯

Salman

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Mike 於 2023年6月29日的回應
Thank you, Salman for staying at our hotel, hope you had a good vacation

2/10 很差

Gudlaug

多人同遊
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 6 月住了 1 晚
Mike 於 2023年6月26日的回應
Thank you for staying with us and hope you have enjoyed your vacation

10/10 優異

Fred

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Great staff
於 2023 年 6 月住了 1 晚
Mike 於 2023年6月26日的回應
Thank you for staying with us and hope you have enjoyed your vacation

4/10 欠佳

Randal

多人同遊
Sheets were stained. Room was dirty as well as the tub
於 2023 年 6 月住了 2 晚
Mike 於 2023年6月23日的回應
sorry about inconvenience, if you would have contacted front desk we would have change room for you

8/10 不錯

Linda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent shower!
於 2023 年 5 月住了 1 晚
Mike 於 2023年5月28日的回應
We would like to thank you for staying with us, hope you have enjoyed our beautiful Chattanooga. Thank uou

4/10 欠佳

Tyra

家人同遊
讚好：設施服務
The room was clean. The bedding and towels looked really dingy and old. The room had a pungent ranked smell. It was so bad I had to sleep under the covers and could still smell it some. If it hadn't had that awful smell, I woyld have had no prob.
於 2023 年 3 月住了 1 晚
mike 於 2023年4月2日的回應
Sorry about the inconvienience,If you had contacted front desk we would have changed the room for you

8/10 不錯

Michelle

家人同遊
讚好：職員與服務
於 2023 年 4 月住了 1 晚
mike 於 2023年4月2日的回應
Thank you for your feedbak

6/10 一般

Sachio

於 2022 年 12 月住了 1 晚

8/10 不錯

paul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff. convienent.
Very nice staff. Room was clean. Although it was non smoking, there was always a strong smell of smoke. Maybe from previuos years. Parking was free, but the spots were very narrow. Altogether it was a good stay.
於 2022 年 10 月住了 3 晚
Mike Patel 於 2022年10月18日的回應
Thank you for staying with us. Sorry for the inconvenience has caused due to smell of smoke and size of parking space

6/10 一般

kenneth

家人同遊
不滿：職員與服務和設施服務
It was convenient to the local tourist sites, an okay room if you don't mind the musty smell, but definitely overpriced
於 2022 年 8 月住了 2 晚
Mike patel 於 2022年8月18日的回應
Sorry for inconvenience of smell due to high humidity . If you had contacted front desk we would have changed room for you

4/10 欠佳

Henrietta

讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
air conditioner did not cool well, had to ask for bathroom tissue, not enough towels and not like pictures online people friendly
於 2022 年 7 月住了 2 晚
Mike patel 於 2022年7月16日的回應
Sorry for inconvenience . If you would have contacted front desk we would have changed room for you.

8/10 不錯

LeJordon

讚好：客房舒適度
於 2022 年 7 月住了 1 晚
Mike patel 於 2022年7月16日的回應
Thank you for staying with us

10/10 優異

John

讚好：職員與服務
Great room - great pool.
於 2022 年 6 月住了 1 晚
Mike patel 於 2022年7月3日的回應
Thank you for staying with and we are glad that you enjoyed your stay.

10/10 優異

Joshua

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The check-in/check-out was quick & easy! Fees were exactly what we expected. Staff was very friendly & accommodating! Our room was clean & comfortable. The area felt safe. The pool was clean & clear!
於 2022 年 6 月住了 2 晚
Mike 於 2022年6月22日的回應
Thank you for staying with us and hope you have enjoyed your trip to Chattanooga. Thank you

8/10 不錯

Mary

讚好：整潔度、職員與服務和客房舒適度
An okay stay
We stayed only one night. It was quiet. Could use some upgrades. Really liked the fact that Walmart was directly across the street and the restaurant Logan’s was fantastic.
於 2022 年 5 月住了 1 晚
Mike patel 於 2022年6月11日的回應
Thank you for staying with us and we are looking in to more upgrades, Thank you for your suggestion.

8/10 不錯

Robin

商務旅客
讚好：整潔度、職員與服務和客房舒適度
Pleasantly surprised
Was surprisingly nice, especially for the price. Bed was super comfortable. Bathroom could use some updating. Also needs more electrical outlets.
於 2022 年 4 月住了 2 晚
Mike Patel 於 2022年4月26日的回應
Thank you for staying with us , we will definitely look on tu our suggestions which will improve us. Hope you have enjoyed our beautiful Chattanooga!!!!

10/10 優異

Russell (Clever)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 4 月住了 2 晚
Mike Patel 於 2022年4月26日的回應
Thank you for staying with us and hope you have enjoyed our beautiful Chattanooga!!!!

10/10 優異

Jacob

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pulling into the property and seeing the outside i was a little skeptical but when i got in the room it was a complete change. The room is actually good size and clean. I would stay here again.
於 2022 年 4 月住了 1 晚
Mike 於 2022年5月6日的回應
We would like to thank you for staying with us and hope you have enjoyed your trip

6/10 一般

Katherine

讚好：職員與服務
不滿：住宿狀況和客房舒適度
To be honest the pillows looked like someone had already used them
於 2022 年 4 月住了 1 晚
Mike 於 2022年4月5日的回應
Sorry for any inconvenience caused, if you would have contacted front desk, we would have changed room for you.

2/10 很差

nancy

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room smelled sheets were not clean blanket smelled nicotine dripping on walls
於 2022 年 4 月住了 1 晚
Mike 於 2022年4月5日的回應
Sorry for inconvenience , if you would have contacted front desk we would have changed room for you

10/10 優異

Amanda

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Welcome Surprise
It was a little hard to find, tucked behind a clarion (I think) but once we found it the Knights Inn was very charming. The room was spacious and very clean. The check in was smooth. My only complaint was the “lobby” was very small and a little dirty, but breakfast was canceled due to COVID so I am sure when life is back to normal the staff will fix that up. Overall I would not mind staying here again!
於 2022 年 3 月住了 1 晚
Mike 於 2022年4月2日的回應
we would like thank you for staying with us and hope you have enjoyed Chattanooga. Thank you

8/10 不錯

Omar

讚好：職員與服務
不滿：整潔度
Inexpensive place to stay
Staff was very friendly. Price was great. Most of the towels were dirty and the rooms were a bit outdated. My experience matched the price.
於 2022 年 3 月住了 1 晚
Mike 於 2022年3月24日的回應
Sorry for inconvenience during your stay. We will correct it, and also thank you for staying we with us

2/10 很差

Kathleen

不滿：住宿狀況和客房舒適度
Knights Inn Chattanooga
Sheets torn, not upgraded for cell phone plug in, furniture beat up, hardware in tube falling off & tube not clean black ring & very slippery, linens very yellowed. Not sound proofed. Smoking & not smoking rooms right next to each other. We smelled the smokers next door all night. DON’T RECOMMEND for travelers.
於 2022 年 3 月住了 1 晚
Mike 於 2022年3月24日的回應
Sorry for inconvenience during your stay. If would have contacted f r.r.f int desk we would have gladly changed your room. Thank you

2/10 很差

Dena

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dirty!!
Our experience was terrible!!! We had bugs in our bathtub! The toilet seat was dirty! The towels were soiled! We visit the area at least 4 times a year but, have never stayed here. We won’t stay here again!! The owner did not apologize!! He did nothing!! He could have at least offered an apology!!
於 2022 年 3 月住了 1 晚
Guest Relations 於 2022年3月19日的回應
Dear Dena, We're sorry to hear that our accommodations were not as you expected. Our property undergoes routine maintenance for pests; however, considering your comments, we have contacted our pest service so that the matter is promptly addressed. Your other concerns are also being looked into, and we hope to improve your perceptions the next time you're in town.

8/10 不錯

Billy

商務旅客
讚好：職員與服務和住宿狀況
I chose them spontaneously. I really needed some sleep. I had been driving almost 2 days. I was a little worried but then this place turned out to be pretty cool. I slept like a newborn baby! It was clean. Towels could be more fluff bur overall it served its purpose.
於 2022 年 1 月住了 1 晚
Mike 於 2022年1月19日的回應
Thank you for staying with us. Your feedback regarding quality of towels is very important for us and we always try to improve .Thank you

10/10 優異

Jordan

多人同遊
讚好：整潔度、住宿狀況和客房舒適度
Great, comfortable place we stayed at on our trip.
於 2021 年 12 月住了 1 晚
Mike 於 2022年1月10日的回應
We would like to thank you for your stay

10/10 優異

GLEN (New Orleans)

讚好：整潔度、職員與服務、設施服務和住宿狀況
The lady at the front desk was super-nice and went out of her way to make me feel welcome. It's right off the interstate and easy to get to. The room is sparse, but very clean, and I feel like I got good value for my money.
於 2021 年 12 月住了 1 晚
Mike 於 2021年12月28日的回應
We would like to thank you for staying with us

2/10 很差

Jessica

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
There were bugs everywhere. The staff was rude. The room looked outdated and gross. The parking lot did not seem safe to park overnight. Very sketchy. Spend the extra dollars to go somewhere else. Not worth the discount. We left immediately.
於 2021 年 11 月住了 1 晚
mike 於 2021年11月16日的回應
sorry for inconvenience, if you would have contacted front desk we would have change the room for you

8/10 不錯

Joseph

讚好：整潔度、職員與服務和設施服務
Friendly staff. Property was old. otherwise it was fine.
於 2021 年 11 月住了 1 晚
Mike patel 於 2021年11月12日的回應
Thank you for staying with us

10/10 優異

Benjamin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good choice
Very nice place. No complaints, at all. Staff was very pleasant and helpful. First trip traveling with our dog. They accommodated our needs perfectly.
於 2021 年 10 月住了 1 晚
Mike 於 2021年10月27日的回應
We would like to thank you for staying with us and hope you have enjoyed our beautiful Chattanooga.

10/10 優異

Caye

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Michael at the front desk was super knowledgeable and friendly. Seemed to take a genuine interest in the reason for our trip. He also went out of his way to help us with cancelling a day of our trip without penalty.
於 2021 年 10 月住了 2 晚
Mike 於 2021年10月24日的回應
We would like to thank you for staying at our hotel and it was an pleasure to serve you. Thank you

10/10 優異

Leann

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The owners were precious! We were checking in after 10 at night and they were very nice and offering great advice on what to do, making reservations, buying attraction tickets online etc.
於 2021 年 10 月住了 1 晚
Mike 於 2021年10月21日的回應
We would like to thank you for staying with us .Hope you have enjoyed our beautiful Chattanooga. Thank you

8/10 不錯

Danielle

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This is definitely an older property but the rooms were clean and the beds were comfortable. Maybe some better pillows but other than that it served the purpose I needed and super convenient to our needs.
於 2021 年 10 月住了 1 晚
mike 於 2021年10月20日的回應
Thank you for staying with us . We will definitely make improvement on your feed back.

10/10 優異

Daniel

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 10 月住了 1 晚
mike 於 2021年10月20日的回應
We would like to thank you for staying with us and hope you have enjoyed chattanooga.

10/10 優異

Ashley

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient & local. Friendly staff. Clean rooms!
於 2021 年 7 月住了 2 晚
Mike 於 2021年10月14日的回應
Thank you for staying with us and we are happy that you enjoyed your stay.

8/10 不錯

Britnie

讚好：整潔度、職員與服務和住宿狀況
So you can tell there are people that actually live at this hotel but I didn’t notice any drug dealing or disrespectful people during my stay. My room was fairly priced and Walmart and all kinds of stores are directly across the street I will be staying there again.
於 2021 年 10 月住了 2 晚
mike 於 2021年10月14日的回應
Thank you for staying with us.

10/10 優異

John

於 2021 年 10 月住了 2 晚

10/10 優異

Catherine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Knights Inn is Wonderful!
Mr Mike and his family was so wonderful!! I felt safe and taken care of. I would recommend this place to anyone who travels to Chattanooga.
於 2021 年 9 月住了 8 晚
Mike Patel 於 2021年10月2日的回應
We would like to thank you for being a guest at our hotel. Hope you have enjoyed your trip to Chattanooga.

4/10 欠佳

Paula M

家人同遊
不滿：職員與服務、設施服務和住宿狀況
trash around the parking lot and rooms. a stray cat in area that wanted to be petted. I do not pet animals I do not know
於 2021 年 9 月住了 1 晚
Mike 於 2021年9月21日的回應
Sorry for inconvenience, stray cat is not ours also we have informed to Animal service but due to staff the are running behind to come pick it up

4/10 欠佳

LINDA

家人同遊
不滿：職員與服務和設施服務
Lady that checked us in was snooty. We asked for 2 more bath towels my daughter and I have longer hair and needed them when we showered. She rudely said all you can have is 1 more. There was no breakfast as advertised. When asked if we get a discount seeing as that was one of the reason we stayed. She said NO you already got a discount from expedia. Very rude. Never staying there again
於 2021 年 9 月住了 1 晚
Mike 於 2021年9月12日的回應
sorry for inconvenience, breakfast is not available due to Covid which is already posted on Expedia when you book also note on entrance door, so price we kept lower is reflecting to breakfast.

8/10 不錯

Jeonghyeong

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
다 좋은데 너무 비싸다.
가격이 너무 비싼 걸 제외하면 전혀 불만없습니다. 길 건너편 모 숙소는 근처 식당도 도보로 갈 수 있고 시설도 더 좋은데도 1.5배나 더 비쌉니다. 이건 좀 아닌 듯합니다.
於 2021 年 9 月住了 1 晚
Mike 於 2021年9月10日的回應
Sorry for the inconvenience, Our price is still lower then compare to other nearby hotels.