We stayed for 5 nights in the Thomas cabin. It was a cozy place to stay and so much better than a hotel room! This was our first time using Vrbo and we will never stay in a hotel again. It is virtually at the bottom of Ruby Falls, which I highly recommend taking the time to visit. It's conveniently located in the middle of restaurants, shopping and grocery stores, while being a little gem that makes you feel like you are in the woods far away from the city. Speaking of cities, you are minutes from Chattanooga so you won't run out of things to do.
No big complaints, just minor inconveniences. The toilet handle broke but I called and it was fixed. They left one trash bag for the kitchen and one bag for the bathroom trash. That clearly wasn't enough for a 5 night stay and we had to go out and buy some. The coffee pot didn't work but I cleaned and fixed it and we finally had coffee. And staying in the Thomas cabin you are close to the main road so you will have the constant hum of traffic. With that said, I enjoyed having a huge space to park and the extra privacy the cabin afforded because it was off by itself.
All in all, I would highly recommend staying at this property. All of the staff were super nice and respectful and easy to get in touch with. Amanda was extremely nice and helpful during our stay.
I recommend that anyone staying in the area stay here instead of a hotel. Our cabin, which was clean, spacious and modern, only cost $12 more per night than a decent hotel.