5-PLUS stars for cleanliness and overall! I was a bit apprehensive because so many vacation rental complaints during COVID were about condition of properties and cleanliness. I was thrilled to arrive to a unit that was CLEAN and in excellent condition. Appliances worked, ample plates-glasses-flatware (very clean, too), short on small items like foil and plastic wrap, but hey, we've used vacation rentals for decades and we knew it never hurt to bring our own! Instructions for the overall property, unit, and checkout were clear and easy to comply with. Thanks, Lake Chelan Shores and VACASA!