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成都世紀城天堂洲際大酒店 (IHG 旗下酒店)的評價

5 out of 5
成都世紀城天堂洲際大酒店 (IHG 旗下酒店)
世紀城路 88 號, 成都市, 四川省

評價

8.4

很好

10 分評分，優異；78 則評價中有 40 則" "
8 分評分，不錯；78 則評價中有 19 則" "
6 分評分，一般；78 則評價中有 14 則" "
4 分評分，欠佳；78 則評價中有 4 則" "
2 分評分，很差；78 則評價中有 1 則" "

8.8/10 

整潔度

8.4/10 

職員與服務

10/10 

設施服務

8.8/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務和設施服務
於 2019 年 6 月住了 2 晚

10/10 優異

JIANHONG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
本来是要定环球洲际给小朋友玩水，不小心选错了；意外的是酒店视野特别开阔，打开窗户正对公园；百叶窗坏掉酒店主动给换房，还提供水果，很贴心；退房的时候才发现也可以去环球洲际玩水，小遗憾；下次朋友来可以推荐入住；早餐的品种也很多，餐厅环境很生态，不错！
於 2018 年 9 月住了 2 晚

6/10 一般

Pui Ling Amy

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
There is no room available when i checked in at 3pm. The front desk only asked me to wait for an hour, but not offering any compensation until my friend asked for drink coupons. The environment is good and comfortable in general, but there is room for improvement in terms of service

6/10 一般

Hiu Laam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 12 月住了 4 晚

8/10 不錯

Ka Yiu

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2017 年 6 月住了 3 晚

4/10 欠佳

Po Ming

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
失望的体验
退房时前台服務员坚持说我未付房费而事实我在订房时已全额支付，同时我也把已全额支付的信息給他们看了。不知道是酒店的系統出錯还是Hotels.com 的錯。值班經理也不懂处理。太失望了。非常差的感覺！

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Susan (HK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
鄰近展貿中心，步行十分鐘左右便到達，展覽中心周邊周邊有很多美食。
由機場打的過來大約20分鐘，洲際的房間當然好得不用多說，酒店服務很好很貼心，頭一次客戶經理加了我的WhatsApp，我遇到問題時可以隨時找他. 還送了我一個特別版熊貓公仔！
洲際特別版熊貓公仔

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
有好有壞
沒有泳池，餐廳員工人手太少，地點不太近地鐵。餐飲水準不錯。

10/10 優異

David

讚好：職員與服務、住宿狀況和客房舒適度

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房間設施一流，唯一睡床偏軟

8/10 不錯

RONGWEI (上海)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错，还行，缺泳池!
总体来说还不错，但在硬件方面缺了游泳池！

8/10 不錯

NIEN-TZU (Taiwan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good but breakfast needs improvement!
The overall service is great except for the breakfast. There is a lot improvement to be made on the variety and food quality (the fruit and cheese are the worst part during my 5 days of stay) of breakfast.

10/10 優異

Hai (北京)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
这就是洲际应有的样子
酒店位于成都南部，在地铁线最南端，出行距离城市中心稍远，但是球队风格典雅古朴，尤其是大堂的设计赏心悦目，服务态度也堪称完美。

10/10 優異

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
挺豪华，但是居然不认可网站上所订的，说不包早餐，最后联系网站才由网站退钱解决。

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
不错
不错

10/10 優異

aki923

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
酒店的服务很到位，生病了还有人帮我们去代买药。唯一美中不足的是酒店的枕头睡的不舒服啊

8/10 不錯

Dr Lam (Hong Kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
多收費用
这兩月住過三次了. 我是經Hotel.com定的.1 退房時把幾天房費收多一次,後再經朋友銀行户退款. 2) 上月退房時也把幾天房費收多一次, 這次小心了, 發現重收房費(早在 Hotel.com付清). 交涉下再最消單。 3) 今次用信用咭先押金3500, 退房時說取消不了押金,要多收1分錢,才可取消。这不是錢問題，而程序問題，還有收信用咭要付手續費, 外匯找換費。

10/10 優異

Evelyn (Taipei)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
飯店很新~~高檔~~
飯店很棒唷~~服務人員也很親切~~不愧是五星飯店~

10/10 優異

ILSUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 6 晚

6/10 一般

真實旅客

商務旅客
讚好：職員與服務和客房舒適度
不滿：整潔度
Average Stay if you are not Fussy
The room is a bit rundown: door lock can’t be closed, dusty surfaces, cigarette smell even though it’s a non-smoking room. Poor cleanliness too: hair around the basin, and worst is the anti slip mat in the shower area (the bottom of the mat is full of mould and bacteria). Otherwise, view from the room is superb, overlooking the park and quiet.
於 2023 年 6 月住了 3 晚
Jin Jin Hotel General Manager 於 2023年6月30日的回應
Dear Guest,Thanks for sharing your valuable feedback with regards to our hotel guest room.We sincerely apologize for the inconvenience due to the Room Cleanness/ facilities and will definitely rectify the issues that were being brought up. Rest assured that we are looking into both our software and hardware facilities, ensuring that we provide all our guests with an excellent experience while stayingwith us. We hope this would not deter you from choosing our hotel again in the future. We look forward to welcoming you back to our hotel again. Thank you!Sincerely,Jin Jin Hotel General Manager

8/10 不錯

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

6/10 一般

MASASHI

於 2019 年 12 月住了 3 晚

10/10 優異

Chi Kwan

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：職員與服務、設施服務和住宿狀況
Special thanks to restaurant supervisor Nancy, for her warm and welcoming personality, knowledge and professional attitude of the very highest standard. I hope the management recognise what an asset they have.
於 2019 年 10 月住了 2 晚

6/10 一般

Bill (Virginia)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The restaurants did not have many vegetarian dishes or options available. Some "vegetarian" dishes were flavored with bacon! You might want to consider at least some vegetarian options from the menu--not necessarily the buffets.
於 2019 年 9 月住了 6 晚

8/10 不錯

真實旅客

於 2019 年 9 月住了 1 晚

10/10 優異

L.Mae (NYC)

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel, great staff. The amenities I used were top notch. The gym and locker rooms were clean and spacious. The "cafe" in the lobby courtyard is beautifully landscaped and the breakfast buffet is well stocked, fresh and tasty. The room was large, clean and well appointed. Service at all levels was pleasant and helpful, even through language barriers (I speak only two words of Chinese). I highly recommend becoming and IHG member if you haven't already. The perks are real. Our deluxe room (1 step up from basic) was on a club floor with a nice view, large bathroom, comfy bed and pillows. I didn't wake up with neck or back ache once (rare) even after miles of daily walking. Taxi service, lobby ATM and cash exchange machines, nearby restaurants and convenience stores- it may not be the center of Chengdu, but it's a great location and very convenient. I'd 100 percent recommend this hotel and it's staff
於 2019 年 8 月住了 11 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
広々としたスペース
バスソルトが嬉しかった
於 2019 年 6 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
さすがインターコンチ
一流のサービスだった
於 2019 年 6 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
不滿：整潔度
The Ventilation system in room is bad; could smell smoking from other rooms; and the room temp set at 23C but was extremely hot and stuffy with smell of smoke the whole time
於 2019 年 1 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Chengdu City Hotel
Schöne Lounge, super Frühstück. Zimmer top
於 2018 年 9 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
대체로 만족스러운 숙박
룸은 다소 노후된 느낌이 있었으나 체크인부터 체크아웃까지 호텔 내에서 만난 모든 직원의 서비스가 아주 좋았습니다.
於 2018 年 11 月住了 2 晚

4/10 欠佳

Liz (Toronto, Ontario)

讚好：整潔度和住宿狀況
不滿：職員與服務
Nice hotel but we had a lot of problems with the room and the staff, who did not speak any English just had very little customer service expertise. Too bad, could be a great hotel.
於 2018 年 10 月住了 2 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 2 晚

10/10 優異

Sung Whan

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
숙박소감
직원들이 친절하고 편하게 응대해 줘서 편안하게 머물다 왔습니다.

6/10 一般

NONAKA

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
チェックイン以外は良いホテルでした。
遅い時間（23時30分）のチェックイン、部屋がまだ掃除中との事で、1時間以上待たされた。 ※同行の３組も同様でした。 それ以外は、クオリティーが高いホテルですが、詰込み過ぎているのかも知れません。

6/10 一般

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
overall good
Most things we like about this hotel is spacious room, comfy bed and good environment in hotel also various choices of breakfast to enjoy. Not really impressed with the service, no help from staff with the luggage and the check in took too long.
於 2018 年 3 月住了 1 晚

6/10 一般

真實旅客

不滿：整潔度、住宿狀況和客房舒適度
於 2018 年 1 月住了 1 晚

10/10 優異

Benedicte

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour agréable.
於 2017 年 11 月住了 3 晚

10/10 優異

pedro (soria)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
el mejor Hotel al lado de la feria
Había estado alojado el año pasado en el HOLIDAY INN y quería ver la diferencia con este. Aunque sale más caro su calidad impresiona. Me dieron una habitación enorme de 40 m2 y se supone que era la estándar. El baño acristalado también me gustó mucho.

10/10 優異

Dinesh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect Stay.
This is one hotel in China that has got it all right. I give this hotel a 5/5. Fantastic Service, Excellent breakfast, Really good room decor, Comfortable bed and Great location located right next to the Exhibition center.

10/10 優異

Pierre

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Très bel hotel, mauvais wifi
L'hotel est parfait sauf le wifi très faible

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel in Century City
A nice hotel in Century City part of Chengdu. If you have business here it is the best place to stay in the neighborhood. Hotel was well taken care of, good selection of dining options, breakfast buffet was large and well stocked with Western and Eastern Dishes. Room was comfortable and spacious, although the automatic shades were very noisy (not a big deal). If I had to go back to Chengdu and had to be in Century City area, I would definitely stay here.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Chinese modernisation
Built in newly constructed and gentrified area, properly equipped and convenient for International exchanges and conferences.

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
recommend but service needs to improve
convenient location both to city center and the airport, hotel in good condition with spacious room and dining environment, but service needs to be improved, food were served cold without refill, cups for breakfast were all gone by 9:30 in the morning, and lack of flexibility when check out

10/10 優異

peggy (philadelphia PA)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
wonderful
I was here on business for 2 nights and I wish I could have stayed longer just for this hotel. Very very lovely.

4/10 欠佳

Pat Lim (Singapore)

不滿：職員與服務和住宿狀況
Intercontinental Chengdu - Stay Review
The food and beverage qualities are disappointed, the foods are not delicious. The staffs are not friendly. As I cannot take spicy foods, and the vicinity of the hotel location is not favorable, since, the restaurants and bars are limited as well.