I'm awfully sorry sir, Let you have an unpleasant experience, I'll report your problem to the relevant colleagues and then Let them contact you later, Is that fine for you?

Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

Dear Valued Guest, Warmest greetings from The Ritz- Carlton, Chengdu! Thank you for your feedback. We appreciate your patronage and let us know what you expect from the hotel. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy ZhouAssistant Director of Marketing & communicationsThe Ritz- Carlton, Chengdu

尊敬的貴賓：感謝您的反饋，我們很遺憾地注意到您對洗漱用品的評價。 我們非常感謝您的惠顧，並期待有機會歡迎您再次光臨，享受更滿意的住宿體驗。 麗思卡爾頓為您開啟人生最有意義的旅程， 讓我們與您同行。

尊敬的貴賓：非常感謝您選擇成都麗思卡爾頓酒店並對我們的服務給予高度評價。 很高興知道您在入住期間獲得了美好的體驗。 我會將您的讚譽告訴所有的紳士和淑女，以便我們繼續努力。麗思卡爾頓為您開啟人生最有意義的旅程。 讓我們與您相伴。

Dear Valued Guest, Thank you very much for choosing The Ritz-Carlton, Chengdu and commenting on our service. It was a pleasure to know that you had a great experience during your stay. I will share your praise with all the ladies and gentlemen, so that we can continue to work hard. The Ritz-Carlton inspires life's most meaningful journeys. Let us stay with you.Best Regards,Nancy Zhou,Assistant Director of Marketing & communications,The Ritz- Carlton, Chengdu

尊敬的宾客，来自成都富力丽思卡尔顿的真挚问候！非常感谢您在入住后给予酒店如此美好的评价，丽思卡尔顿秉承着以绅士淑女的态度为绅士淑女忠诚服务的态度，为宾客提供细心的呵护，无需多言的点点滴滴，让宾客的旅程暖如归家。再次感谢您的分享，祝您生活愉快！

尊敬的客人， 您好！ 非常感谢您的在线评论，这对我们非常重要。作为丽思卡尔顿品牌我们一直在为如何给客人提供细节服务而努力。我们一定会和行政酒廊的员工进行分享，这一定是对他们的极大鼓励。我们期待您的下次光临。