The check-in and welcoming was great. Staff was very friendly. My husband and I had gone to the store to grab some things before actually going and taking a look so we came back at night. Getting back that late made us feel a little uncomfortable with the amount of people surrounding the outside of the building. Strict no smoking policy but the smell of weed was strong outside. Upon entering the building, it also had a somewhat old smell. The room we had only had one trash can and the light switch wasn’t working, plus it was a bit noisy. The pictures I saw on Expedia didn't look like the room I wanted. After going downstairs to return my room key and speaking with staff, I was shown a room on the 1st floor which was a little more like the pictures and a very quiet space. Staff also explained that instead of leaving, it would be best to just transfer rooms because they can’t guarantee a refund. Although I appreciated the gesture, and the room and space was much better than the original, I still decided to find a different hotel. My husband is a germaphobe and he didn’t like the vibe of the place. We also felt uncomfortable in the area, it was late night and we saw some weird things by the other doors around the back of the building. I appreciate the staff being accommodating and helpful, but I feel like we should’ve gotten a refund since we didn’t stay at all. If you’re a single traveler needing a place to crash for the night, I’d recommend though.
