湖泊

芝加哥壯麗大道希爾頓逸林酒店的評價

4 out of 5

評價

8.6

優異

10 分評分,優異;2198 則評價中有 1323 則" "
8 分評分,不錯;2198 則評價中有 482 則" "
6 分評分,一般;2198 則評價中有 202 則" "
4 分評分,欠佳;2198 則評價中有 96 則" "
2 分評分,很差;2198 則評價中有 95 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

GU

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
should provide toothbrush and toothpaste together instead of giving only one when asking
於 2022 年 4 月住了 1 晚
DTC 於 2022年4月18日的回應
Greetings, It was a pleasure to serve as your host and we appreciate the feedback shared. We typically do have a fair supply of such necessities in the event that these are forgotten, and we apologize once more if our inventory had run low. We appreciate the high marks and we look forward to winning your heart even more the next time we see you. Warm regards, DoubleTree Mag Mile

10/10 優異

Sichao

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 11 月住了 1 晚

10/10 優異

RIQInG

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
clean is good
於 2021 年 11 月住了 1 晚
DTC 於 2021年11月16日的回應
Greetings, Cleanliness is one of the top factors travelers are looking for today and we are pleased to read that we fully impressed. We appreciate your thoughtful feedback and we encourage you to join us again just as soon as you can. Warm regards, DoubleTree Mag Mile

10/10 優異

RIQInG

於 2021 年 11 月住了 1 晚

8/10 不錯

Jennifer

商務旅客
It was generally a good facility to stay at, I would stay here again
於 2024 年 5 月住了 2 晚

10/10 優異

Marco

讚好:整潔度、職員與服務和住宿狀況
This property was located in a convenient area. I was able to walk to Navy Pier, the bean, and Michigan Ave. There is a grocery store right next to it! The food at the hotel restaurant was very good. The food options around the hotel were also very good!
於 2024 年 5 月住了 2 晚
DT 於 2024年5月17日的回應
Dear Marco,Thank you for sharing such a glowing review! Our location is certainly one of our many highlights, and it was truly a pleasure to share the best of Chicago with you. We’ll be sure to pass your kind words along to our HotHouse team, and with all there is to see and do (and eat!) just steps away, we look forward welcoming you for another Magnificent Mile adventure in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

10/10 優異

Steven

讚好:整潔度和職員與服務
AWESOME
於 2024 年 5 月住了 1 晚

10/10 優異

Stephanie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was very helpful and nice, rooms were clean.
於 2024 年 4 月住了 3 晚
DT 於 2024年5月17日的回應
Dear Stephanie,Your kind words mean the world to us, and we thank you for taking the time to share. We can’t wait to pass your appreciation along to our friendly team, and we couldn’t agree more with your assessment of our spotless accommodations. It would be a joy to be your home away from home for years to come, and we eagerly await you return!Warm regards,DoubleTree Mag Mile

8/10 不錯

Reem

家人同遊
讚好:整潔度、職員與服務和住宿狀況
There is no laundry room
於 2024 年 5 月住了 2 晚
DT 於 2024年5月17日的回應
Dear Reem,We appreciate your feedback and thank you for sharing. It was a joy to be your Magnificent Mile home and welcome you to all we have to offer. We look forward to referencing your added comment about laundry as we continue to refine the guest experience, and we encourage you to join us for another successful stay in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

8/10 不錯

Mark

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location.
於 2024 年 5 月住了 3 晚
DT 於 2024年5月14日的回應
Dear Mark,Thank you for sharing your review! Our location is one of our many highlights, and we’re thrilled you were able to take advantage of all the adventure to be had just steps from our front doors. With all there is to see and do nearby, we invite you to make us your Magnificent Mile home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 優異

Claudia Alejandra

於 2024 年 4 月住了 5 晚
DT 於 2024年5月14日的回應
Greetings Claudia,Your perfect rating has us smiling from ear to ear, and we’re delighted to have provided you with a memorable stay. From our friendly team to our convenient location, you can always expect an experience filled with hospitality and care when you make us Windy City home. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 優異

Blanca c

讚好:整潔度、職員與服務和住宿狀況
In the middle of downtown. You can walk to everything. The staff was amazing
於 2024 年 4 月住了 3 晚
DT 於 2024年5月13日的回應
Dear Blanca,Your perfect rating and kind words mean the world to us, and we couldn’t agree more with your assessment of our convenient Magnificent Mile location. With all there is to do and see (and eat!) just steps from our front doors, we invite you to make us your home away from home for years to come. We look forward to impressing you once again soon and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Jorge (Miami)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good service and cleaning , the hotel is close to all principal areas of the city.
於 2024 年 3 月住了 1 晚
DT 於 2024年5月13日的回應
Greetings Jorge,Your glowing review has us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. Our dedicated team will be thrilled by your kind words, and we can’t wait to pass your compliments along. Our location is perfect for exploring the best of Chicago, and we eagerly await another opportunity to share another memory-filled experience with you. Until next time!Warm regards,DoubleTree Mag Mile

10/10 優異

Joyce

家人同遊
Beautiful property clean and well maintained. Enjoyed our stay immensely
於 2024 年 5 月住了 4 晚
DT 於 2024年5月9日的回應
Dear Joyce,It was a joy to be your Magnificent Mile home, and we can’t thank you enough for sharing such a glowing review. We take great pride in our world-class accommodations, and it was truly a pleasure to help you feel comfortable and at home during your stay. We look forward to sharing another exceptional visit with you in the months ahead, and we eagerly await your return. Until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Maria

讚好:職員與服務和住宿狀況
Great place
於 2024 年 4 月住了 2 晚
DT 於 2024年5月8日的回應
Dear Maria,Your perfect review means the world to us, and we’re thrilled to have shared an exceptional stay with you. From our friendly team to our world-class accommodations, we take great pride in providing our guests with a memorable Magnificent Mile experience. We look forward to welcoming you for another visit in the months ahead, and we wish you all the best until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Ilene A

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel didn’t have shuttle service, which made it hard and expensive to get around and back and forth to the airport. The staff was really friendly especially Danielle at the Double Tree Hilton Chicago.
於 2024 年 5 月住了 3 晚
DT 於 2024年5月7日的回應
Dear Ilene,We delighted to learn of your successful stay and can’t thank you enough for sharing. Our team takes immense joy in going above and beyond for our guests, and they will be thrilled by your appreciation for their efforts. Your added feedback on shuttle service is welcomed, and we look forward to referencing your comment as we continue to improve and refine the guest experience. We eagerly await another opportunity to impress and hope to welcome you once again soon!Warm regards,DoubleTree Mag Mile

10/10 優異

Ruth Ann

讚好:整潔度、職員與服務和住宿狀況
It was really nice and great location
於 2024 年 5 月住了 3 晚
DT 於 2024年5月7日的回應
Greetings Ruth Ann,Your kind words and perfect rating have brightened our day, and we are thrilled to have shared such a special stay with you. From our location at the hart of the Magnificent Mile to our well-appointed and spotless accommodations, we take great pleasure in going above and beyond for our guests. You can always expect a memorable stay when you make us your home away from home, and we eagerly await your next Windy City adventure. Until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Jie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 5 月住了 4 晚
DT 於 2024年5月7日的回應
Greetings Jie,It was a joy to welcome you to the heart of the Magnificent Mile, and we’re delighted to have shared such a successful stay with you. We take great pride in our spotless accommodations, and we can’t wait to pass your kind words along to our housekeeping team. It would be a pleasure to be your Windy City home for years to come, and we invite you to join us for another memorable visit in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 一般

Nicholas

不滿:職員與服務和設施服務
Had to check-in late at 2 am. The front desk didn't let me check-in until 3 am. They were extremely rude about it too, and blamed it on me for not calling them to give them a heads up. I've stayed at a lot of hotels and checked in late, and I never have had I had to call in advance to give heads up of late check-in.
於 2024 年 4 月住了 4 晚
DT 於 2024年5月6日的回應
Dear Nicholas,We appreciate your feedback and thank you for sharing your experience. We take great pride in going above and beyond for our guests, and we deeply regret falling short of our usual standards in this instance. We encourage you to reach out directly for any further assistance we can provide in alleviating your concerns, and we look forward to demonstrating our commitment to a world-class guest experience in the days ahead. We hope to welcome you again soon and wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 優異

Gloria Nancy

讚好:設施服務
Convenient to go by any kind of transportation or walk to all the activities in the city.
於 2024 年 4 月住了 5 晚
DT 於 2024年5月6日的回應
Greetings Gloria,Your glowing review means the world to us, and we can’t thank you enough for sharing. Our location is certainly one of our many highlights, and with the best of the Magnificent Mile just a short walk from our front doors, there is no shortage of memories to be made. With all there is to do and see nearby, we invite you to join us for another adventure in the coming months. Until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Rana

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was good, wish that it was more clean though.
於 2024 年 4 月住了 4 晚
DT 於 2024年5月6日的回應
Dear Rana,Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. From our friendly team to our perfect Magnificent Mile location, you can always expect a memory-filled experience when you join us for a Windy City adventure. Your added comment on our usually spotless accommodations is welcomed, and we look forward to sharing a truly exceptional visit with you on your next visit. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 優異

Blerta

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
DT 於 2024年5月6日的回應
Dear Blerta,Your perfect rating has us smiling from ear to ear, and we’re thrilled to learn of your memorable stay. We strive to create the perfect experience for our guests, and from our endless amenities to our convenient Magnificent Mile location, we’re delighted you were able to take advantage of all we have to offer. We look forward to being your home away from home for years to come and can’t wait to welcome you once again soon!Warm regards,DoubleTree Mag Mile

10/10 優異

Xavier

於 2024 年 2 月住了 1 晚
DT 於 2024年5月6日的回應
Dear Xavier,Your perfect rating means the world to us, and we can’t thank you enough for taking the time to share. We take great pride in going above and beyond for our guests, and we’re delighted to learn of your memorable Magnificent Mile stay. You can always expect a visit filled with genuine hospitality and care whenever you make us your home away from home, and we encourage you to join us for another successful stay in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 一般

Wolfgang

不滿:職員與服務
於 2024 年 4 月住了 5 晚
DT 於 2024年5月3日的回應
Dear Wolfgang,Thank you for sharing your review. We take immense joy in going above and beyond for our guests, and we’re disappointed to have not fully exceeded your expectations. We encourage you to make us your Magnificent Mile home once again in the months ahead for a visit that truly checks all the boxes. We hope for another opportunity to share our world-class hospitality and well-appointed accommodations with you soon and wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 優異

Zantinou

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The hotel was very nice. They have a very strict 4pm check-in policy and charged us $25 for early check in at 2 pm. Aside from that, it’s very conveniently located near Magnificent mile. We walked most of the time but there is a bus stop around.
於 2024 年 4 月住了 3 晚
DT 於 2024年5月3日的回應
Dear Zantinou,Your wonderful insights mean the world to us, and we thank you for taking the time to share. Our location is one of our many highlights, and we’re delighted you were able to take advantage of the best of the Windy City just steps from our front doors. With all there is to do and see just a short distance away, we invite you to make us your Magnificent Mile home for years to come. We eagerly await your return and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Arakel (San Diego)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel close to everything
於 2024 年 4 月住了 5 晚
DT 於 2024年5月1日的回應
Dear Arakel,Greetings from Chicago! It was a joy to be your Magnificent Mile home, and we can’t thank you enough for sharing your glowing review. From our convenient location to our friendly atmosphere, we take great pride in creating the perfect experience for our guests. With all there is to do and see just steps from our front doors, we encourage you to join us for another memorable stay in the months ahead, and we wish you nothing but the best until then.Warm regards,DoubleTree Mag Mile

10/10 優異

Steven

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
DT 於 2024年5月1日的回應
Greetings Steven,Your perfect rating has us smiling from ear to ear, and we can’t thank you enough for sharing. Our location at the heart of the Magnificent Mile is perfect for exploring the best of the Windy City, and we’re thrilled you were able to take advantage of the world-class comfort and care we provide. We look forward to exceeding your expectations once again in the months ahead, and we eagerly await your return. Until next time!Warm regards,DoubleTree Mag Mile

6/10 一般

Jose

於 2024 年 4 月住了 1 晚
DT 於 2024年5月1日的回應
Dear Jose,Thank you for sharing your review. We’re disappointed to learn that your time with us fell short of our usual standards, and we deeply regret your atypical experience. We strive to provide our guests with a stay that leaves them wanting for nothing, and we promise a truly exceptional visit that exceeds your every expectation should you give us another opportunity in the months ahead. We hope to welcome you again soon and wish you all the best until then.Warm regards,DoubleTree Mag Mile

10/10 優異

Eugenia

讚好:職員與服務
於 2024 年 4 月住了 1 晚
DT 於 2024年5月6日的回應
Greetings Eugenia,Thank you for sharing your review! It was a joy to be your Magnificent Mile home, and we’re delighted to learn of your exceptional stay. From our perfect location to our world-class accommodations, the guest is at the forefront of everything we do. We invite you to make us your Windy City home for years to come, and we look forward to impressing you once again in the months ahead. Until next time!Warm regards,DoubleTree Mag Mile

6/10 一般

Vee

Not to bad
於 2024 年 4 月住了 2 晚
DT 於 2024年4月29日的回應
Dear Vee,Thank you for taking the time to share your review. We’re disappointed to not have fully exceeded your expectations, and we encourage you to join us for a visit that truly goes above and beyond in the months ahead. From our perfect Magnificent Mile location to our world-class amenities, there is always more to see and do. We eagerly await another chance to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

6/10 一般

Christopher (Brea)

家人同遊
讚好:職員與服務和設施服務
Bathtubs chipping. Door in bathroom Had erosion. Found licorice under table. They did rush and had our room ready before normal check in though.
於 2024 年 4 月住了 3 晚
DT 於 2024年4月29日的回應
Dear Christopher,Thank you for sharing such worthwhile feedback. While we’re delighted to have provided you with an early check-in, we apologize for the initial state of our accommodations. We take great pride in going above and beyond for our guests, and we invite you to return for a truly exceptional experience in the months ahead. It would be a joy to share a true DoubleTree stay with you soon, and we eagerly await another opportunity to exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Anabel

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nos gustó mucho la experiencia
於 2024 年 4 月住了 1 晚
DT 於 2024年4月29日的回應
Greetings Anabel,Your kind words mean the world to us, and we can’t thank you enough for sharing. We strive to go above and beyond for our guests, and we’re thrilled you were able to experience all we have to offer. From our friendly team to our prime Magnificent Mile location, there are always more memories to be made when you make us your downtown Chicago home. We eagerly await your return and hope to exceed your expectations once again soon!Warm regards,DoubleTree Mag Mile

8/10 不錯

Brad

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Could hardly see out the windows, really dirty, but I understand this time of year they have not started to clean outside windows.
於 2024 年 4 月住了 3 晚
DT 於 2024年4月29日的回應
Dear Brad,We appreciate your review and thank you for sharing. We too would be disappointed if we were unable to see the best of the Windy City, and we look forward to addressing your concerns with our windows in the coming weeks. We look forward to exceeding your expectations upon your return, and we hope to be your Magnificent Mile home for years to come. We wish you all the best and hope to see you once again soon!Warm regards,DoubleTree Mag Mile

6/10 一般

Shelly Anne

商務旅客
The heating was very loud. The baggage person who stored bags on the day od departure was not very friendly when the bags was received but sadly was smiling and waiting for a tip and I had to say latter. This is quite unbecoming and annoying of good customer service
於 2024 年 4 月住了 3 晚
DT 於 2024年4月29日的回應
Dear Shelly,We appreciate your feedback and thank you for sharing. We’re disappointed to learn of your atypical experience, and we can’t apologize enough for falling short of our usual standards of hospitality and care. The guest is at the forefront of everything we do, and we invite you to join us for a visit that truly goes above and beyond in the months ahead. We look forward to addressing your concerns with the heating in the coming days, and we hope to share an exceptional stay with you soon. Until next time.Warm regards,DoubleTree Mag Mile

10/10 優異

Edwin

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
like
於 2024 年 4 月住了 3 晚
DT 於 2024年4月29日的回應
Dear Edwin,Your perfect review has brightened our day, and we’re thrilled to learn of your memorable experience. From our friendly team to our world-class amenities, we strive to share an exceptional stay with our guests. With the best of the Magnificent Mile just steps from our front doors, we invite you to make us your home away from home for years to come. We look forward to exceeding your expectations once again in the coming months, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Gavin

讚好:整潔度、職員與服務、設施服務和住宿狀況
Parking is expensive considering I found a lot 100 yards up the road for 1/3 the price, but other than that it was a fantastic hotel and stay
於 2024 年 4 月住了 1 晚
DT 於 2024年4月29日的回應
Dear Gavin,Your kind words have us smiling from ear to ear, and we thank you for taking the time to share. We take immense joy in sharing the best of the Magnificent Mile with our guests, and we’re delighted to have provided you with an exceptional stay. We appreciate your added comments on our published parking rates, and we look forward to welcoming you for exceptional visits for years to come. We wish you all the best and eagerly await your return!Warm regards,DoubleTree Mag Mile

10/10 優異

Moose

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The parking was not my favorite, but everything else was spectacular.
於 2024 年 4 月住了 2 晚
DT 於 2024年4月29日的回應
Greetings Moose,Your kind words have us smiling from ear to ear, and we thank you for making us aware of your exceptional stay. We take immense pride in exceeding the expectations of our guests, and you can always expect a world-class experience when you make us your Magnificent Mile home. Your added parking observation is noted, and we look forward to considering your comment as we strive to improve. We look forward to going above and beyond for you soon and wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

8/10 不錯

Devaneke

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great accommodation all things considered.
於 2024 年 4 月住了 3 晚
DT 於 2024年4月29日的回應
Dear Devaneke,Your high rating means the world to us, and we’re delighted to learn of your successful stay. You can always expect a visit filled with world-class hospitality and care when you make us your downtown Chicago home, and we’re thrilled you were able to take advantage of our many amenities and spacious accommodations. We eagerly await your return to the Windy City and look forward to impressing you once again soon!Warm regards,DoubleTree Mag Mile

10/10 優異

Jennifer

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 3 晚
DT 於 2024年4月29日的回應
Dear Jennifer,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have provided you with a world-class stay. It is always a pleasure to welcome our guests to the Windy City, but it is even more satisfying to exceed their expectations. We look forward to sharing world-class hospitality with you once again soon, and we wish you all the best until your return!Warm regards,DoubleTree Mag Mile

4/10 欠佳

Nertila

多人同遊
不滿:職員與服務、設施服務和住宿狀況
The staff was ok!
於 2024 年 4 月住了 2 晚
DT 於 2024年4月25日的回應
Dear Nertila,Thank you for sharing such valuable feedback. We’ll be sure to pass your compliments along to our dedicated team, but we’re disappointed to have fallen short of your expectations. We invite you to reach out directly for any assistance we can provide in helping you return for a visit that truly goes above and beyond. It would be a joy to demonstrate our commitment to the guest experience, and we hope to welcome you for another visit in the months ahead. Until then.Warm regards,DoubleTree Mag Mile

8/10 不錯

Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, clean and comfortable, staff were helpful and accommodating. Walkable to many attractions, restaurants, shopping and transit.
於 2024 年 4 月住了 2 晚
DT 於 2024年4月25日的回應
Greetings Michael,Your glowing review means the world to us, and we thank you for taking the time to share. From our convenient Magnificent Mile location to our dedicated team, we take immense joy in going above and beyond for our guests. With all there is to see and do (and eat!) just steps from our front doors, we encourage you to make us your home away from home for years to come. Until next time!Warm regards,DoubleTree Mag Mile

10/10 優異

Luis Antonio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will stay there again.
於 2024 年 4 月住了 2 晚
DT 於 2024年4月25日的回應
Dear Luis,Your perfect review and promise of a return mean the world to us, and we’re delighted to have shared a memorable stay with you. From our friendly team to our world-class accommodations, we strive to provide our guests with a truly exceptional experience. We eagerly await another opportunity to exceed your expectations, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Jolean

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our time. Love having access to coffee and food right in the lobby. Staff was great. Thank you
於 2024 年 4 月住了 3 晚
DT 於 2024年4月22日的回應
Greetings Jolean,Your kind words and perfect rating mean the world to us, and we’re thrilled to learn of your exceptional stay. We strive to create a memorable and convenient experience for our guests, and we’re delighted you were able to take advantage of our Made Market and Starbucks in the lobby. We’ll be sure to pass your kind words along to our dedicated team, and we can’t wait to welcome you for another memorable stay soon. Until next time!Warm regards,DoubleTree Mag Mile

10/10 優異

Samantha

多人同遊
Great stay!
於 2024 年 4 月住了 4 晚
DT 於 2024年4月22日的回應
Dear Samantha,Greetings from Chicago! Your perfect rating has us smiling from ear to ear, and we thank you for taking the time to share. We strive to create an exceptional experience for our guests, and we’re thrilled you were able to take advantage of our world-class amenities and comfortable accommodations. We look forward to being your home away from home for years to come, and we eagerly await your return!Warm regards,DoubleTree Mag Mile

8/10 不錯

Juan Antonio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nada me disgusto
於 2024 年 4 月住了 1 晚
DT 於 2024年4月22日的回應
Dear Juan,Your kind words mean the world to us, and we can’t thank you enough for sharing. It would be a joy to be your Magnificent Mile home for years to come, and we invite you to hurry back for another exceptional stay in the months ahead. We look forward to impressing you once again soon and wish you all the best until then!Warm regards,DoubleTree Mag Mile

8/10 不錯

Juan Antonio

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
No me desagrada nada , tido esta excelente
於 2024 年 4 月住了 2 晚
DT 於 2024年4月22日的回應
Dear Juan,Thank you for sharing such a glowing review! We’re delighted to have shared a memorable stay with you. From our perfect Magnificent Mile location to our friendly team, we take great pride in going above and beyond for our guests. We look forward to welcoming you once again in the months ahead, and we wish you nothing but the best until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Daniel

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
DT 於 2024年4月22日的回應
Greetings Daniel,Thank you for sharing your perfect rating! It was a joy to be your Magnificent Mile home, and we’re delighted to have shared a successful stay with you. From our friendly atmosphere to our spacious accommodations, you can always expect a memorable experience from the moment you walk through our front doors. We hope for another opportunity to exceed your expectations once again, and we eagerly await your return. Until then!Warm regards,DoubleTree Mag Mile

6/10 一般

Wendy

伴侶同遊
讚好:整潔度、職員與服務和設施服務
Air conditioner seemed to freeze up and would not get below 72. It was very hot at times. Had them check it with no feedback or resolution. Other than that it was a great stay.
於 2024 年 4 月住了 5 晚
DT 於 2024年4月17日的回應
Dear Wendy,Thank you for sharing your review. While we’re thrilled that much of your stay checked all the boxes, we’re disappointed to have not been able to completely exceed your expectations. We look forward to addressing the concerns regarding the air conditioner in your accommodations, and we encourage you to reach out directly for any assistance we can provide in helping you return for a more typical DoubleTree experience. We eagerly await another opportunity to impress and wish you all the best until then.Warm regards,DoubleTree Mag Mile

8/10 不錯

Amy

於 2024 年 4 月住了 2 晚
DT 於 2024年5月7日的回應
Dear Amy,Thank you for sharing your review! It was a joy to welcome you to the heart of the Magnificent Mile, and we are delighted to learn of your successful stay. From our friendly team to our convenient location, you can always expect a memory-filled stay whenever you make us your home away from home. We hope to be your Windy City choice for years to come, and we eagerly await an opportunity to truly exceed your expectations. Until then!Warm regards,DoubleTree Mag Mile

10/10 優異

Jeff

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a great stay here. Great location in downtown. So many bars and restaurants you can walk to. Staff was very friendly and helpful. I had the double queen room. Very spacious and clean. They have a decent gym. My only complaint was the pool was closed. I didn't know that a lot of places in Chicago do that.
於 2024 年 4 月住了 3 晚
DT 於 2024年4月17日的回應
Greetings Jeff,Your perfect review and kind words have us smiling from ear to ear, and we’re delighted to have shared an exceptional stay with you. From our perfect Magnificent Mile location to our friendly team, you can always expect an unforgettable experience when you make us your home away from home. It would be a joy to welcome you to our clean accommodations and world-class amenities once again in the months ahead (the rooftop pool is always a hit in summer!), and we look forward to exceeding your expectations once again soon. Until next time!Warm regards,DoubleTree Mag Mile