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芝加哥市區西環希爾頓欣庭酒店的評價

3 out of 5
芝加哥市區西環希爾頓欣庭酒店
118 North Jefferson Street, Chicago, IL

評價

9.2

卓越

10 分評分，優異；756 則評價中有 564 則" "
8 分評分，不錯；756 則評價中有 130 則" "
6 分評分，一般；756 則評價中有 28 則" "
4 分評分，欠佳；756 則評價中有 14 則" "
2 分評分，很差；756 則評價中有 20 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Mei-Ling

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 3 月住了 3 晚

10/10 優異

Peifeng

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 3 晚

10/10 優異

Sherri M

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The parking was not the greatest!
於 2024 年 5 月住了 1 晚
Hampton Inn Team 於 2024年5月11日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

6/10 一般

benjamin

親子同遊
讚好：整潔度和職員與服務
不滿：設施服務
Let me start off by saying the hotel itself exceeded most expectations. The employees were the best part; Annette, the hostess during breakfast was an exceptional example of how the staff went far and above what would be considered excellent customer care; very welcoming, answering questions, very knowledgeable. Downside: the whole parking scheme is a disaster, far too few spaces for guests, workers, and public, 2 and 1/2 levels with what seemed to be less than 50 spaces. No instructions on how to access the parking prior to coming and no mention of the extra charge in their Expedia listing (big no no in my eyes and really would be one of the first things I mention to anyone asking about the property). Afterwards the keycards did not work to get in and out, however quickly corrected by the exceptional people at the front desks. If the parking was not an issue I would have no problem giving the hotel a 9/10, could use a bit more types of cooking utensils in the room would be the only suggestion apart from being more transparent about the parking.
於 2024 年 5 月住了 2 晚
Homewood Suites Team 於 2024年5月6日的回應
Thanking for taking the time to tell us about your experience.We are glad to hear you enjoyed your accommodations and staff interactions.We appreciate your feedback and it has been forwarded to the proper management team to be addressed. We do hope you let us make it right for you in the future.

6/10 一般

Kenneth

家人同遊
不滿：整潔度
Parking is horrible... even with parking garage..when you leave out you will not have parking when you return...then you get sent a satellite lot....
於 2024 年 4 月住了 1 晚
Homewood Suites Team 於 2024年5月6日的回應
Thank you for taking the time to tell us about your experience.We do apologize about the experience with the parking situation and we are working on ways to address this.We are glad you enjoyed your stay overall and hope to see you again in the future.

10/10 優異

Barrett

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Homewood Suites Team 於 2024年5月6日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

8/10 不錯

Martin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Parking was in a congested and difficult ramp Front desk on 4th floor a bit different and not convenient.
於 2024 年 4 月住了 2 晚
Homewood Suites Team 於 2024年5月6日的回應
Thank you for taking the time to tell us about your experience.We appreciate your feedback and do use it to make improvements for you and all of our guests.We are glad you enjoyed your stay overall and hope to see you again in the future.

8/10 不錯

Rafael (Bogota)

商務旅客
讚好：整潔度、設施服務和住宿狀況
Had a good stay.
於 2024 年 4 月住了 10 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Joshua (Sturgis)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was very nice the bed was a little to firm but other than that nice
於 2024 年 4 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 優異

Elizabeth

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice rooms
於 2024 年 4 月住了 2 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 優異

Lyn

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice room and facilities. Staff very helpful. Room was fine, but bedcover was snagged - needed replaced. Half and half in kitchen was so old it had congealed - housekeeping should pay closer attention to these details. Nevertheless, I had a good experience overall and would stay there again.
於 2024 年 4 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 優異

Gianna

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 優異

George

於 2024 年 4 月住了 1 晚
Homewood Suites Team 於 2024年5月6日的回應
Thank you for taking the time to tell us about your experience.We are glad you enjoyed your stay and hope to see you again in the future.

10/10 優異

Zarissa (Lynne Center)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and clean
於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Paul

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, clean, nice ambiance.
於 2024 年 4 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

8/10 不錯

Cruz

家人同遊, 親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
A bit small for a suite
於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay overall and hope to see you again in the future.

10/10 優異

William (Dousman)

Clean, spacious, good food
於 2024 年 3 月住了 2 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Matthew

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay with friendly staff!
於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Debbie

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Safe area, close to restaurants, great breakfast, staff nice and very clean hotel
於 2024 年 3 月住了 3 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Alice (Detroit)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Sarah

親子同遊
讚好：整潔度、職員與服務和住宿狀況
The breakfast staff were attentive and genuinely warm.
於 2024 年 3 月住了 1 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Selena

於 2024 年 2 月住了 2 晚
Homewood Suites Team 於 2024年5月2日的回應
Thank you for taking the time to tell us about your experience.We are glad to hear you enjoyed your stay and hope to see you again in the future.

10/10 優異

Alexandra

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is in a perfect location to explore the Fulton district and downtown. Very safe.
於 2024 年 2 月住了 1 晚

10/10 優異

Sarah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 2 晚

10/10 優異

Laaisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Me and my boyfriend had a great experience, only downside is there is limited parking in the parking garage (it’s a public parking garage also) and if you have a electric vehicle there is only two spots for charging but other then that the room and the service was amazing!! This is also our second time at that hotel and both times was great

10/10 優異

Chisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Room was very clean breakfast option was good and hot
於 2024 年 2 月住了 1 晚

10/10 優異

Lasheena

讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Brad

讚好：整潔度、職員與服務、設施服務和住宿狀況
Stay here often for work. Location is convenient and hotel is nice/well maintained
於 2024 年 1 月住了 2 晚

10/10 優異

Jasmine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
The view was great, loved the full kitchen!
於 2024 年 1 月住了 2 晚

10/10 優異

SAMUEL

讚好：整潔度、職員與服務、設施服務和住宿狀況
Muy buenas instalaciones
於 2024 年 1 月住了 2 晚

10/10 優異

Michael

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A+ Hotel
I have been here twice in the past 2 months, once for business and once for pleasure. This site is very comfortably located and close to the pink line. The rooms are adequately appointed and staff is pleasant. The breakfast in the morning is far more than contenental and works great if kids are involved, but a nice accomidation either way.
於 2024 年 1 月住了 1 晚

8/10 不錯

Bridget

商務旅客
Cc
於 2024 年 1 月住了 2 晚

8/10 不錯

Jesse

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
Buen precio - calidad del hotel. Trato serio del personal y poco amable del personal de seguridad.
於 2023 年 12 月住了 10 晚

8/10 不錯

Olga Elizabeth

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El único aspecto a mejorar es que deben tener mas variedad en el desayuno.
於 2023 年 12 月住了 8 晚

10/10 優異

Paula

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

6/10 一般

OCTAVIA

讚好：整潔度和職員與服務
The room was very nice, clean and spacious. I visited the work out room and was unimpressed. Wanted to do weight lifting-no option for that. In the morning I went to the complimentary breakfast around 8am mostly every option was gone. When I asked the staff will they be refilling. They told me yes and never returned.
於 2024 年 1 月住了 1 晚

10/10 優異

Wandaann

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 2 晚

10/10 優異

Doris

於 2023 年 12 月住了 4 晚

10/10 優異

Chengyuan

於 2023 年 12 月住了 2 晚

8/10 不錯

Noble

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very convenient
於 2023 年 12 月住了 2 晚

6/10 一般

Peggy

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
Chicago Christmas
Same type of room as a previous stay and always liked the room as well as service and location. This time there was hair in the bathroom sink and shower as well as a large ball of hair on the floor by the trash can in the bathroom. Also multiple young children in room next door that at 7a-8a ran around in hallway laughing and playing. Pretty hard to sleep with that going on. Also at 11-12 at night you could hear the kids playing through the vents in our bathroom. Aside from that the staff were friendly and the guards were very nice and friendly.
於 2023 年 12 月住了 4 晚

10/10 優異

ARNOLD

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you!
於 2023 年 12 月住了 2 晚

6/10 一般

Steven

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
於 2023 年 12 月住了 1 晚

10/10 優異

Gary

讚好：整潔度、職員與服務和住宿狀況
Everything was exceptional quality. Staff were friendly.
於 2023 年 12 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Possible Last Visit
The Homewood Suites side of the Hilton combined Hampton Inn/Homewood Suites building may need to be re-evaluated. Mattress was too hard and the clearances between the bed and the restroom wall is too narrow for a King bed. Room should be a queen or the design should be changed. Breakfast though plentiful is not always quality (burnt sausage, biscuits and overcooked eggs). Other than that, it was an nice experience. ($58.00 for parking should told in advertisement)
於 2023 年 12 月住了 1 晚

2/10 很差

Grace

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Travelocity said you could check in at 18. Allowed me to book everything for my daughter of 18, then wouldn’t let her check in because she wasn’t 21. I had to drive 5hours one way to check my daughter in myself.
於 2023 年 12 月住了 1 晚
Fred Marshall 於 2023年12月22日的回應
I'm very sorry for the confusion, but I've double checked and on our travelocity.com site it lists that the minimum checkin age is 21 years old. Additionally, on our hampton.com brand site it also lists the minimum age as 21 years old.If you were told over the phone by travelocity, I would discuss this error with them so they can make any necessary changes or improvements in their processes.

10/10 優異

Rio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay !
Awesome stay , Location , better than average breakfast. Warm showers and they clean your room daily . This is my go to hotel . Nice pool
於 2023 年 12 月住了 2 晚

10/10 優異

Sharie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel
Lovely hotel close to everything. Parking was pricey, but easy to access. Tasty hot breakfast. We will be back.
於 2023 年 12 月住了 1 晚

10/10 優異

RICHARD

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Parking is expensive!!!
於 2023 年 12 月住了 1 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 4 晚