Perfect location and easy parking. All employees were nice
Daniel
於 2024 年 6 月住了 1 晚
8/10 不錯
Shadi
2024年6月13日
讚好:職員與服務
Shadi
於 2024 年 6 月住了 3 晚
10/10 優異
Same
家人同遊
2024年6月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful
Same
於 2024 年 5 月住了 7 晚
4/10 欠佳
LaStarr
家人同遊
2024年6月4日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
I was so excited to stay at the Hyatt Regency Schaumburg for my son’s 14th birthday. We drove 5 1/2 hours to get there, all for Berta to be nasty to me. She was rude and wasn’t accommodating. I booked 2rooms connecting if possible or on the. Same floor, Berta did not help me knowing I had teen boys that need to be near an adult. Okay move forward to check out time, we check out and my son forgot a very expensive brand new shirt in the hotel room. I call right away maybe 2hours after checking out and who answered the phone Berta that’s who. She ask me what did we leave I told her clothing. She acted like she was typing, and said I emailed housekeeping they’ll get back to you and laughed like a giggle, I knew then we wouldn’t get a call back or the clothing. It’s sad that people are so mean. I’m like what did I do to her?! Maybe she didn’t that we were black people im not sure but that was a bad experience. Never will I stay at the Hyatt Regency in Schaumburg again.
LaStarr
於 2024 年 5 月住了 2 晚
4/10 欠佳
Sergio
家人同遊
2024年6月3日
不滿:職員與服務、設施服務和住宿狀況
At the hotel, they are doing renovations which generate a lot of noise during working hours; it is not ideal for being able to rest.
Sergio
於 2024 年 5 月住了 4 晚
10/10 優異
Briceidy
2024年6月2日
讚好:整潔度、職員與服務和住宿狀況
The check-in was fast and easy and so was the check out.
Briceidy
於 2024 年 5 月住了 1 晚
10/10 優異
Samuel
商務旅客
2024年6月1日
讚好:職員與服務、設施服務和住宿狀況
Toilet had what looked like someone’s dirt and filth on it. Like someone sat down and the dirt rubbed off onto the toilet seat. Besides that room was very clean (i think). Some of the staff really kind some of the staff very short and rude.