When we recieve our room the sheets were dirty on one bed and the blanket was dirty on the next bed. The bath tub was dirty and discolored. When we left out the room for the day we were expecting a house keeper to come and clean our room. When we got back to the room later that day. We left at 10am and returned at 7pm. More than enough time for the room to be cleaned . The room wasnt clean, no clean towels in the room either. When we called the front desk they said the housekeepers leave at 5pm which isnt my concern when they get off. I expect my room to be cleaned. Thats not the bad part when we ask for towels they only gave us 2 washing cloths and drying towels. After explaing that we needed more towels due to there being 2 kids in the room. They response was those the only one they had cleaned and laundry wadnt done. So upon check out we brought the concern to the morning person who goes to say we have to ask to have our room cleaned, i then proceed to ask him is that written in your policy, his repsonse was he didnt know. I will most definitely not recommend this hotel to anyone. Customer service wasnt good at all no accommodation made just out right bad service.
Kevin
於 2025 年 7 月住了 2 晚
10/10 優異
Juan
商務旅客
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was very nice and clean. Restaurants and shopping center are just around the corner. Very convenient.
Juan
於 2025 年 7 月住了 2 晚
8/10 不錯
Nataly
親子同遊
2025 年 7 月 20 日
讚好:整潔度、設施服務和住宿狀況
It was ok.
Nataly
於 2025 年 7 月住了 5 晚
2/10 很差
Sharath kumar
家人同遊
2025 年 7 月 19 日
讚好:職員與服務
不滿:設施服務
No hot water
Sharath kumar
於 2025 年 7 月住了 4 晚
6/10 一般
Tanika
親子同遊
2025 年 7 月 17 日
讚好:職員與服務
不滿:設施服務
I like the hotel because it was closer to shopping mall. I didn't like the bedding was horrible as if they did not change it and so wrinkle, the breakfast was not as excepted it was pre wrap, it was fine to lay your head. My kids did not get in pool it did not look clean.
Tanika
於 2025 年 7 月住了 2 晚
10/10 優異
Guliza
2025 年 7 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Good
Guliza
於 2025 年 7 月住了 2 晚
6/10 一般
MOHAMED
商務旅客
2025 年 7 月 14 日
不滿:整潔度
Not as I expected, I have to change the room 3 times.I gave 3 stars because the front desk helped me everytime there was an issue. the issue here is on the house keeping, one of the room,the carpet was wet to the extent my socks abosobed the cleaning solution, hairs on the bathroom floor. another room the sink is clogged before even start using it, the toilet wont flused inside. if the area was properly checked in the first placed I wont have to change my room seveal times
MOHAMED
於 2025 年 7 月住了 4 晚
10/10 優異
Monica
家人同遊
2025 年 7 月 13 日
讚好:整潔度、設施服務和住宿狀況
El
Lugar es cómodo,
Las instalaciones limpias, camas cómodas. Desayuno básico pero bien
Monica
於 2025 年 7 月住了 2 晚
4/10 欠佳
Jonathan
2025 年 7 月 5 日
讚好:職員與服務和設施服務
不滿:整潔度
The room was not properly cleaned, there was mold in the shower
Jonathan
於 2025 年 7 月住了 1 晚
6/10 一般
Andrew
2025 年 7 月 2 日
不滿:設施服務
Clean,cozy beds. Quiet
Andrew
於 2025 年 6 月住了 3 晚
8/10 不錯
Yoshihiro (Wheeling)
商務旅客
2025 年 7 月 1 日
讚好:整潔度和住宿狀況
Cleaning Staff is so kind and polite.
Yoshihiro
於 2025 年 6 月住了 4 晚
8/10 不錯
Leonardo
家人同遊
2025 年 6 月 28 日
讚好:整潔度和職員與服務
The mall to go shopping was near..
Leonardo
於 2025 年 6 月住了 1 晚
8/10 不錯
Scott
2025 年 6 月 28 日
Scott
於 2025 年 6 月住了 3 晚
10/10 優異
Stephanie
多人同遊
2025 年 6 月 25 日
讚好:整潔度、設施服務和住宿狀況
N/A
Stephanie
於 2025 年 6 月住了 2 晚
10/10 優異
Ronald
2025 年 6 月 24 日
Ronald
於 2025 年 6 月住了 2 晚
4/10 欠佳
Jennifer
2025 年 6 月 23 日
不滿:整潔度、設施服務和住宿狀況
Never had someone come take our trash
Jennifer
於 2025 年 6 月住了 4 晚
2/10 很差
Nicholas
家人同遊
2025 年 6 月 23 日
不滿:整潔度、設施服務和住宿狀況
Blanket was dirty. Toilet paper roll was half used. Pool was filthy. Shower water pressure was non existing. Definitely needs updating.
Nicholas
於 2025 年 6 月住了 2 晚
10/10 優異
Tina
2025 年 6 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Tina
於 2025 年 6 月住了 2 晚
10/10 優異
Adriana
2025 年 6 月 20 日
Adriana
於 2025 年 6 月住了 1 晚
10/10 優異
Ericka
2025 年 6 月 18 日
Ericka
於 2025 年 5 月住了 2 晚
2/10 很差
marco vasquez
伴侶同遊
2025 年 6 月 17 日
不滿:整潔度和住宿狀況
Check in was okay room were a little dirty, mini fridge did not work, breakfast was joke, they had no juice, only one waffle maker was working, i would never stay here again
marco vasquez
於 2025 年 6 月住了 2 晚
8/10 不錯
yamil
伴侶同遊
2025 年 6 月 15 日
讚好:整潔度和住宿狀況
Good place to stay
yamil
於 2025 年 6 月住了 2 晚
4/10 欠佳
Scott
家人同遊
2025 年 6 月 15 日
不滿:職員與服務和住宿狀況
The location was great and near a lot of the attractions that we were visiting. However, the room that we stayed in was extremely small for the bed that was wedged in there. The bathroom was clearly not cleaned well between guests. And, the bed & pillows were some of the worst that we've ever had to sleep on.