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芝加哥威斯特盧普酒店的評價

2.5 out of 5
芝加哥威斯特盧普酒店
1622 W Jackson Blvd, Chicago, IL

評價

8.2

很好

10 分評分，優異；1003 則評價中有 479 則" "
8 分評分，不錯；1003 則評價中有 274 則" "
6 分評分，一般；1003 則評價中有 132 則" "
4 分評分，欠佳；1003 則評價中有 52 則" "
2 分評分，很差；1003 則評價中有 66 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.6/10 

設施服務

8.2/10 

住宿狀況

8.2/10 

環保程度

評價

8/10 不錯

Oskar

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Front Desk 於 2023年11月24日的回應
Thank you for staying with us! We appreciate your feedback.

6/10 一般

Jason

讚好：職員與服務
不滿：設施服務和住宿狀況
Too smaller
於 2023 年 9 月住了 1 晚
Front Desk Team 於 2023年9月20日的回應
Thank you for staying with us! We appreciate your feedback.

2/10 很差

真實旅客

於 2021 年 7 月住了 1 晚
FD 於 2021年7月18日的回應
Thank you for your rating. We would love to have you again.

2/10 很差

真實旅客

不滿：整潔度、設施服務和住宿狀況
The experience is very bad! The hotel said on the Internet that it was free parking spaces, but the hotel staff told me that there were no parking spaces and that the parking spaces had been sold! Later I found a parking space, and the hotel told me that I had to drive away before six in the morning. That's too bad. The floor of the hotel room has been stuck. It should not been cleaned for a long time. The room I booked online is two single beds. As a result, when I went in, I found that only one one went on and down the bed, which was simply unacceptable.
於 2021 年 6 月住了 1 晚
AHilliker 於 2021年6月6日的回應
Thank you very much for staying with us and leaving a review of your stay. I am sorry to hear that you did not have the proper information about parking and the room you booked prior to arrival. Online it specifically states limited parking available at $25 per night. Also, we do not have rooms with two beds, except our bunk beds. No other room on property has two beds. I am sorry that this was not clear to you when you booked through the 3rd party company. I am so sorry to hear that your room floors were not cleaned properly, this is being addressed directly with my housekeeping team to ensure this does not occur again. We greatly appreciate your feedback and we hope you are able to return soon and have a proper stay, now knowing the details of the property. Stay safe and be well!

10/10 優異

Alexis

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was really nice me n my husband enjoyed ourselves
於 2024 年 2 月住了 1 晚
Front Desk 於 2024年4月28日的回應
Thank you for your feed back

8/10 不錯

Charlotte

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was short but enjoyable. United center is about a 15 minute walk so that’s very convenient. Staff was friendly and the location was to public transportation routes that take you right downtown. Would definitely stay again. Cons: rooms were small and walls were thin. If you’re a light sleeper it might not be quiet enough for you depending on who’s staying next to you. That stuff doesn’t deter me but figured I’d post in case some people are looking for that information.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月27日的回應
Thank you for staying with us! We appreciate your feedback.

6/10 一般

Latosha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Thank you for your feedback

8/10 不錯

Emily

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Thank you for staying with us, we appreciate your feedback.

2/10 很差

Tyler

讚好：職員與服務
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月27日的回應
Thank you for your feed back

10/10 優異

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Needsrestaurant
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月26日的回應
Thank you for your feedback.

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff!
於 2024 年 4 月住了 1 晚
Front Desk Team 於 2024年4月25日的回應
Thank you for your feedback.

10/10 優異

Derek

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Loved it all. 9000 thumbs up
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月25日的回應
Thank you for your feed back

6/10 一般

Stacey

伴侶同遊
讚好：職員與服務
Very kind front desk staff and great location. Room was not the cleanest, bench and sheets had stains that seemed a little gross.
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月20日的回應
Thank you for your feedback.

10/10 優異

Nancia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月19日的回應
Thank you for your feedback

10/10 優異

Ke (MAHOMET)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel for business travel.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月18日的回應
Thank you for staying with us.

6/10 一般

Adam

讚好：職員與服務
不滿：設施服務
Room was small and you could hear everything in the hallway and the room above when people walked. Friendly staff and nice to have fridge in room but the hotel can use some love.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月11日的回應
Thank you for your feedback

10/10 優異

Patrick

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年5月2日的回應
Thank you for your feed back

10/10 優異

Ricardo

於 2024 年 3 月住了 1 晚
Front Desk Team 於 2024年4月30日的回應
Thank you for your feedback.

8/10 不錯

Ronald

讚好：整潔度
Staff at hotel was very helpful
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月7日的回應
Thank you for staying, we appreciate your feedback.

8/10 不錯

Kay

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and efficient. We felt safe in this area to walk to area restaurants. Very close to the United Center as we were here for a hockey game. We brought the Amtrak and actually could have walked the mile from the depot but took a ride share instead since we didn’t know the area. The bed was small for us… full size instead of our normal queen at home but it was comfy and pillows were pretty comfy as well. The price was very reasonable for a Saturday night in Chicago. Very pleased! We would stay again!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月7日的回應
Thank you for staying, we appreciate your feed back.

10/10 優異

Carla

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were so sweet and helpful!! Above and beyond! Would absolutely return!
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月6日的回應
Thank you for your feed back

4/10 欠佳

Katherine

商務旅客
讚好：職員與服務
不滿：設施服務和住宿狀況
The staff were all really nice, however the stay itself was not great. Just about everything had "out of order" signs on it - the office equipment, the gym, etc. There are no real food options nearby and the hotel doesn't offer coffee or breakfast. One night the smoke detector outside my door chirped the ENTIRE night. Another night there were either other guests or people in the lobby up until after 2am being really loud.
於 2024 年 4 月住了 4 晚
Front Desk 於 2024年4月5日的回應
Thank you for staying, we appreciate your feedback.

10/10 優異

Alexis

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
The paintings on the walls were the most interesting part
於 2024 年 4 月住了 2 晚
Front Desk 於 2024年4月5日的回應
Thank you for your feed back

10/10 優異

Shirley

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月5日的回應
Good morning Shirley, thank you for your feedback,

10/10 優異

Esmeralda

讚好：整潔度
Good location
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年4月5日的回應
Thank you for your feed back

6/10 一般

Janely

多人同遊
Check in is at 4pm and I arrived around 5:30 pm. I noticed there were many people in the lobby waiting to check in. Front desk stated that it would be like 15 mins for me to check in which honestly was okay compared to the amount of time others had to wait. The hotel apologized for the inconvenience and being short staffed. I received a gift certificate for a free night to make up for it. Overall, staff is friendly. Cleanliness of room was ok. Area itself is great considering it’s so close to the United Center. Would come here again!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月5日的回應
Thank you for your feed back

8/10 不錯

Mario

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El personal es muy atento
於 2024 年 3 月住了 4 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feed back

10/10 優異

Emma

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Super close to United center. Kind and efficient staff. Clean room
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feedback

10/10 優異

Laura

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feed back

10/10 優異

Ashlyn

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and hospitable. In a safe area.
於 2024 年 4 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feedback

10/10 優異

Lori

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was a nice stay
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月1日的回應
Thank you for staying, we appreciate your feedback.

10/10 優異

Monica

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great spot to stay if you’re going to the United Center
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月31日的回應
Thank you for staying with us! We appreciate your feedback.

6/10 一般

Ingrid

伴侶同遊
讚好：整潔度
不滿：住宿狀況
Check in is stated to be at 4pm but I waited to check in until past 6pm. Poor excuse of saying they are fully booked, then be more prepared to service your clients not make them wait when they made plans
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月31日的回應
Sorry for the inconvenience and thank you for your feedback

10/10 優異

Lizbeth

伴侶同遊
Staff was very nice and helpful!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月30日的回應
Thank you for your feedback

10/10 優異

Daniela

讚好：整潔度、職員與服務和住宿狀況
Front Desk 於 2024年4月1日的回應
Thank you for staying, we appreciate your feedback.

4/10 欠佳

Luis

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
I liked that it’s closed to united center. Didn’t like the property itself. Rooms need updated and maintenance.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月30日的回應
Thank you for your feedback

8/10 不錯

Alfredo

家人同遊
讚好：職員與服務和設施服務
Good to visit the United Center. Hotel is 3 blocks from there Limited parking but alternatives around Nice and friendly staff
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月29日的回應
Thank you for your feedback

10/10 優異

Darrin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient for United Center events
於 2024 年 3 月住了 3 晚
Front Desk 於 2024年3月29日的回應
Thank you for your feedbackxk

10/10 優異

Ricky L.

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everything!!!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feedback

10/10 優異

Paula

讚好：整潔度、職員與服務和住宿狀況
Nice clean room for one night stay for event at the United center. Staff was friendly.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月24日的回應
Thank you for staying, we appreciate your feedback.

10/10 優異

Greg

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Clean and great proximity to the United Center
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月23日的回應
Thank you for staying, we appreciate your feedback.

10/10 優異

Audree

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was nice and clean. Tho they don't have breakfast but they do sell some food in refrigerators up front.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月21日的回應
Good morning, Thank you for your feedback

10/10 優異

Tim

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close to United Center Also great restaurant Ricanos right atound the corner.
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月19日的回應
Thank you for staying. hope to see you soon.

6/10 一般

Ulrich

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Front Desk 於 2024年3月19日的回應
Thank you for staying, we appreciate your feed back.

2/10 很差

Ryan (Decatur)

不滿：職員與服務、設施服務和住宿狀況
The last two times I stayed there, no problem. This time… experience was so bad I won’t return. Paid double the price I did this time hoping I would get a better room. Nope, tv didn’t work, water didn’t work in the room. Had some guy yelling in the hallway at 4am using inappropriate language shouting “shut the f*** up” waking me and my daughter up. Had cop lights coming through my window and the shade didn’t work so that was nice to see for about 30 minutes at 5am. She felt unsafe so I stayed up and then when I talked to the front desk, they said they couldn’t put me in a new room because they were full. When I asked for my refund they refused because I paid through here. What a waste of money. I’m either never using Expedia again or never staying there again if I don’t get my money back. How do people get away with treating their customers like this??? Definitely not happy…
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月18日的回應
Good morning, Thank you for your feedback

8/10 不錯

Chasity

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Not many places to walk for dinner. Over all experienced was good. Would stay again
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月18日的回應
Thank you for your feed back

10/10 優異

Frosti

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel was perfect for our mini vacation! It was conveniently located within walking distance to the United Center, and the room was very clean and accommodating. The bed was very comfortable as well! I must say I was a little skeptical because it was a new experience for me, but it made our Chicago experience easy to explore. It was easy to get too, and not a lot of traffic. I was really surprised how quiet it seemed also! As a light sleeper, I slept great!
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月18日的回應
Thank you for your feed back

10/10 優異

Gavin

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The guy at the front desk was really nice and patient. The room itself was very nice and perfect for 2 people.
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月19日的回應
Thank you for staying, please come back again.

10/10 優異

Bashir

於 2024 年 3 月住了 1 晚
Front Desk 於 2024年4月4日的回應
Thank you for your feedback

10/10 優異

Margaret

多人同遊
讚好：整潔度和設施服務
The room was clean & comfortable. The staff was friendly only spent one night but would do it again
於 2024 年 3 月住了 1 晚
Front Desk 於 2024年3月15日的回應
Thank you for staying with us! We appreciate your feedback.