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5863 之家民宿的評價

3.5 out of 5
5863 之家民宿
5863 North Glenwood Avenue, Chicago, IL

評價

9.0

卓越

10 分評分，優異；462 則評價中有 313 則" "
8 分評分，不錯；462 則評價中有 99 則" "
6 分評分，一般；462 則評價中有 25 則" "
4 分評分，欠佳；462 則評價中有 8 則" "
2 分評分，很差；462 則評價中有 17 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.4/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Erick 於 2019年11月3日的回應
Sorry that you had an unfortunate stay but nothing was communicated to us and your review stated nothing.

10/10 優異

Jason

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great traditional bnb. Friendly staff. Great patio. Comfortable and clean
於 2024 年 5 月住了 1 晚
Erick 於 2024年5月20日的回應
Thank you for your Great Review. Please stay with us again

10/10 優異

Adam

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Erick 於 2024年5月7日的回應
Thank you Adam for your Excellent review. Please stay with us again!

10/10 優異

Heather

於 2023 年 12 月住了 2 晚
Erick 於 2024年1月1日的回應
Thank you for your review. Please stay with us again!!

10/10 優異

Alexis

於 2023 年 12 月住了 1 晚
Erick 於 2023年12月11日的回應
Thank you for your review. Please stay with us again.

10/10 優異

James

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great Place!
Great place! Very comfortable and accommodating. The snacks in the kitchen were very much appreciated. I highly recommend.
於 2023 年 11 月住了 3 晚
Erick 於 2023年11月13日的回應
Thank you for your review. Please stay with us again!!

8/10 不錯

Allan

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Bon rapport qualité / prix
Au vu des prix dès location dans la ville de Chicago cette adresse est une bonne affaire avec le métro pas loin pour rallier le centre ville.
於 2023 年 10 月住了 6 晚
Erick 於 2023年11月13日的回應
Thank you for staying with us.

10/10 優異

David

讚好：整潔度、職員與服務和住宿狀況
Super cute room in a lovely building in a gorgeous neighborhood.
於 2023 年 10 月住了 1 晚
Erick 於 2023年11月13日的回應
Thank you for staying with us. Please stay with us again!!

10/10 優異

mariana

讚好：整潔度、職員與服務、設施服務和住宿狀況
This property feels like a modern museum. Beautiful bed & breakfast!
於 2023 年 10 月住了 2 晚
Erick 於 2023年10月22日的回應
Thank you Mariana, Please stay with us again!

2/10 很差

ZANNAH (ballwin)

不滿：職員與服務
The property never responded to about 10 phone calls, the message I left, or the door when I rang two different times after check in time that evening.
於 2023 年 9 月住了 1 晚
Erick 於 2023年9月21日的回應
It’s unfortunate this guest this customer was not happy. We offer a fine establishment on the North Side of Chicago. We have been in business for over 20 years. We ask that guest act appropriately and communicate like mature adults. Most of our guest (95%) have a great stay with us. Those guests follow our policies, act in a mature adult manner. Those guests have a wonderful time and a wonderful stay and we do appreciate their constant business over the years. Our fees and policies are clear, and information and communication is provided thru email, phone call and texts. We use all forms of electronic communication.There are those guests (5%) or individuals that choose to decide to make up their own rules and policies, expect to have a great experience by negating all other guests/ staff safety with complete disregard. We only make it clear to all individuals booking a reservation and guests staying with us that we have policies and rules that are clear, that is readily available in the English language and easily translated into different languages. If they are not understood, please communicate your concerns (email, text, phone call, etc.) so we may resolve them as quick as possible. Here at House 5863, we give you a choice, read our policies and information provided and you will have a wonderful stay or you can not follow our policies and not read the information and your stay will not be the most comfortable. WE LEAVE THAT CHOICE SQUARELY TO YOU!! That is the great Freedom of making your choice in this wonderful land that we call the U.S.A. It’s all up to you!!

2/10 很差

Joshua

There was no stay. The day before my arrival, they canceled my reservation by text message. They were unreachable by phone or email or text from weeks before right up to their cancellation.
Erick 於 2023年9月21日的回應
It’s unfortunate this guest this customer was not happy. We offer a fine establishment on the North Side of Chicago. We have been in business for over 20 years. We ask that guest act appropriately and communicate like mature adults. Most of our guest (95%) have a great stay with us. Those guests follow our policies, act in a mature adult manner. Those guests have a wonderful time and a wonderful stay and we do appreciate their constant business over the years. Our fees and policies are clear, and information and communication is provided thru email, phone call and texts. We use all forms of electronic communication.There are those guests (5%) or individuals that choose to decide to make up their own rules and policies, expect to have a great experience by negating all other guests/ staff safety with complete disregard. We only make it clear to all individuals booking a reservation and guests staying with us that we have policies and rules that are clear, that is readily available in the English language and easily translated into different languages. If they are not understood, please communicate your concerns (email, text, phone call, etc.) so we may resolve them as quick as possible. Here at House 5863, we give you a choice, read our policies and information provided and you will have a wonderful stay or you can not follow our policies and not read the information and your stay will not be the most comfortable. WE LEAVE THAT CHOICE SQUARELY TO YOU!! That is the great Freedom of making your choice in this wonderful land that we call the U.S.A. It’s all up to you!!

2/10 很差

William

Made the reservation and turned up at the door to get in. Locked and no one was present. Called the number on the door twice over the course of 45 minutes and had to leave a message both times. No one returned my calls. Another person turned up too and had the same problem. We both left to find other accommodations. Strange way to run a business.
於 2023 年 9 月住了 2 晚
Erick 於 2023年9月21日的回應
It’s unfortunate this guest this customer was not happy. We offer a fine establishment on the North Side of Chicago. We have been in business for over 20 years. We ask that guest act appropriately and communicate like mature adults. Most of our guest (95%) have a great stay with us. Those guests follow our policies, act in a mature adult manner. Those guests have a wonderful time and a wonderful stay and we do appreciate their constant business over the years. Our fees and policies are clear, and information and communication is provided thru email, phone call and texts. We use all forms of electronic communication.There are those guests (5%) or individuals that choose to decide to make up their own rules and policies, expect to have a great experience by negating all other guests/ staff safety with complete disregard. We only make it clear to all individuals booking a reservation and guests staying with us that we have policies and rules that are clear, that is readily available in the English language and easily translated into different languages. If they are not understood, please communicate your concerns (email, text, phone call, etc.) so we may resolve them as quick as possible. Here at House 5863, we give you a choice, read our policies and information provided and you will have a wonderful stay or you can not follow our policies and not read the information and your stay will not be the most comfortable. WE LEAVE THAT CHOICE SQUARELY TO YOU!! That is the great Freedom of making your choice in this wonderful land that we call the U.S.A. It’s all up to you!!

8/10 不錯

Katherine

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚
Erick 於 2023年8月18日的回應
Thank you for your review.

2/10 很差

Alexander

於 2023 年 7 月住了 4 晚
Erick 於 2023年7月27日的回應
This individual did not stay with us as this person was not vaccinated. He has been currently banned from our property for being rude and hostile to staff members.

10/10 優異

Fern

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
We were greeted by the host with a friendly attitude and was very cordial. He showed us to our room, showed us around the building and gave valuable information regarding our stay and how to use our passcodes for the room, bathroom and front door.
於 2023 年 7 月住了 4 晚
Erick 於 2023年7月7日的回應
Thank you for your great review. Please stay with us again.

10/10 優異

Andrew C

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A more urban B&B. Loved the furnishing/decoration.
於 2023 年 6 月住了 1 晚
Erick 於 2023年6月19日的回應
Thank you for the Great Review. Please stay with us again!

8/10 不錯

Kathy

家人同遊, 多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
the room was very nice, loved the walk out balcony/patio.
於 2023 年 6 月住了 1 晚
Erick 於 2023年6月13日的回應
Thank you

10/10 優異

William

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The décor is pleasing and the atmosphere comfortable.
於 2023 年 6 月住了 3 晚
Eeick 於 2023年6月13日的回應
Thank you for your great review. Please stay with us again!

10/10 優異

Tara

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Clean, easy parking, comfy bed, tv, nice decor, nice common area. Would definitely stay again!
於 2023 年 6 月住了 2 晚
Erick 於 2023年6月9日的回應
Thank you for the great review. Please stay with us again!

8/10 不錯

Alexander

伴侶同遊
讚好：職員與服務和住宿狀況
Sheets were dirty and stained
於 2023 年 5 月住了 2 晚
Erick 於 2023年6月1日的回應
Sheet are cleaned on a daily basis and are even discarded if they show any stains or dirt. We ask guest if they have issues to let us know.

10/10 優異

Michael

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice room at a good price. Had to park on the street but we easily found a spot. Good location.
於 2023 年 5 月住了 1 晚
Erick 於 2023年5月23日的回應
Thank you for your great review. Please stay with us again!

10/10 優異

Kami

讚好：整潔度、職員與服務和住宿狀況
A pleasant, airy, artistic, comfortable house with enough public spaces as well as comfortable bedrooms. My bathroom had a steam unit in the shower, which was lovely after a long walk. The neighborhood is pretty, friendly, close to shopping and transit but not overly busy. Lots of cheerful people and dogs out walking. The open kitchen area was very convenient when I needed a bite outside of typical meal times. I will definitely stay there again.
於 2023 年 5 月住了 3 晚
Erick 於 2023年5月23日的回應
Thank you Kami for the great review. Please stay with us again!!

8/10 不錯

Steven

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We'll stay here again
Nice place, good location for our visit, pleasant neighborhood.
於 2023 年 4 月住了 3 晚
Erick 於 2023年4月25日的回應
Thank you for your review. Please stay with us again!

8/10 不錯

Kathy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 4 月住了 1 晚
Erick 於 2023年5月12日的回應
Thank you for your review. Please stay with us again!

8/10 不錯

Margaret

讚好：整潔度、設施服務和住宿狀況
Nice property in a nice area of Chicago. Property was clean and comfortable with great shared spaces and a nice continental breakfast offered. Would stay again Only real downside is not much parking and it’s an extra charge to use their parking. Street parking is free but it can get congested, especially later in the night.
於 2023 年 4 月住了 3 晚
Erick 於 2023年4月11日的回應
Thank you for your review.

2/10 很差

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
Overcharged and Interactions with Owner was Awful
Please listen to the warnings on this review, and the many others. When people claim that this stay is a scam, it is not far off. When I initially made this booking, I was asked to email a picture of my ID and vaccination card. I was traveling elsewhere at the time and did not have access to my proof of vaccination, and after telling House 5863 this, they decided to cancel my reservation within a week. I found this to be odd, but simply remade the reservation a few days after that and promptly sent the photos of my ID and Vaccine card. The problem was, I wasn't refunded for my first reservation, so for 6 weeks, I was out $836. I left several voicemails and sent several emails to get refunded for the initial booking that was canceled. Communication with the proprietor was either non-existent or unhelpful. Even when I was staying at the hotel, he kept avoiding meeting with me to resolve the refund issue. When speaking with him, he was incredibly rude and unprofessional, getting very defensive and raising his voice. He did eventually take care of the refund, but the communication to get to this point was exhausting, and took hours of my time before and during the trip. On the way back to the airport, he was texting me claiming that I broke one of his Japanese trash cans by throwing away a piece of it. After about an hour of back and forth, he admitted that he found the piece he thought was missing and admitted that the trash can was fine. Try not to stay here.
於 2022 年 10 月住了 3 晚
Erick 於 2024年5月4日的回應
It’s unfortunate this guest this customer was not happy. We offer a fine establishment on the North Side of Chicago. We have been in business for over 20 years. We ask that guest act appropriately and communicate like mature adults. Most of our guest (95%) have a great stay with us. Those guests follow our policies, act in a mature adult manner. Those guests have a wonderful time and a wonderful stay and we do appreciate their constant business over the years. Our fees and policies are clear, and information and communication is provided thru email, phone call and texts. We use all forms of electronic communication.There are those guests (5%) or individuals that choose to decide to make up their own rules and policies, expect to have a great experience by negating all other guests/ staff safety with complete disregard. We only make it clear to all individuals booking a reservation and guests staying with us that we have policies and rules that are clear, that is readily available in the English language and easily translated into different languages. If they are not understood, please communicate your concerns (email, text, phone call, etc.) so we may resolve them as quick as possible. Here at House 5863, we give you a choice, read our policies and information provided and you will have a wonderful stay or you can not follow our policies and not read the information and your stay will not be the most comfortable. WE LEAVE THAT CHOICE SQUARELY TO YOU!! That is the great Freedom of making your choice in this wonderful land that we call the U.S.A. It’s all up to you!!

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2023 年 3 月住了 1 晚
Erick 於 2023年3月25日的回應
Thank you for your great review. Please stay with us again!

10/10 優異

Jerry

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 2 月住了 2 晚
Erick 於 2023年3月29日的回應
Thank you for your great review. Please stay with us again!

10/10 優異

Kieran

Hidden Gem
Erick was a fantastic host. His bed and breakfast is immaculate, and he brings in the best pastries for breakfast. He allowed me to extend my stay as weather hit the Midwest, and he was super responsive. I look forward to revisiting this B&B.
於 2023 年 2 月住了 1 晚
Erick 於 2023年2月26日的回應
Thank you for the great review. Please stay with us again!

8/10 不錯

Ernest

於 2023 年 1 月住了 1 晚
Erick 於 2023年3月6日的回應
Thank you for your review. Please stay with us again!

8/10 不錯

Kathryn

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 1 月住了 1 晚
Erick 於 2023年1月16日的回應
Thank you

10/10 優異

Janice

讚好：整潔度、職員與服務和住宿狀況
Comfortable homelike atmosphere
Erick 於 2023年1月7日的回應
Thank you Janice for your great review. Please stay with us again!

10/10 優異

Adam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice accommodations, and easy access to downtown Chicago. Free street parking is an added bonus.
Erick 於 2023年1月6日的回應
Thank you for your great review. Please stay with us again!

10/10 優異

JAN

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great B&B experience! Clean, excellent amenities, great staff. Will definitely return!
Erick 於 2022年12月6日的回應
Thank you Jan for your review. Please stay with us again!!

10/10 優異

Valerie

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hidden Chicago gem!
於 2022 年 11 月住了 1 晚
Erick 於 2022年11月20日的回應
Thank you for your review. Please stay with us again!

10/10 優異

Melissa

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great find! Will stay here again!
This was the perfect place for our stay in the city. Cute quiet neighborhood and the room was inviting and cozy. The bed was super comfy and the room nice and clean. Erick was a wonderful host!
於 2022 年 11 月住了 1 晚
Erick 於 2022年11月16日的回應
Thank you for your great review. Please stay with us again!!

10/10 優異

Craig

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This was a wonderful place to stay! Great location, clean, friendly, artsy and fun. We enjoyed it very much!
於 2022 年 11 月住了 2 晚
Erick 於 2022年11月14日的回應
Thank you for the great review Craig. Please stay with us again!!

10/10 優異

Alexander

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really nice place, excellent staff, and a short walk to the El. Was perfect for my trip.
Erick 於 2022年11月23日的回應
Thank you Alexander for your review. Please stay with us again!!

4/10 欠佳

Melissa

伴侶同遊
讚好：整潔度和設施服務
不滿：職員與服務
Area was nice. Property was fine. Hosts were abrasive and not accommodating. Info from Expedia was apparently incorrect.
於 2022 年 10 月住了 3 晚
Erick 於 2022年10月19日的回應
Terrible Guest. I had to chastise her several times. Caught her in our kitchen area 3 times picking on her nose and picking up food with her fingers without washing them. Just absolutely disgusting. Especially during Covid-19, this guest has no sanitary standards. Had to reset the kitchen because of her disgusting habits. This guest has been banned from our property.

10/10 優異

Taylor

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 10 月住了 1 晚
Erick 於 2023年5月4日的回應
Thank you for your great review!

10/10 優異

Thomas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The rooms are comfortable, well decorated with first class toiletries. Spacious sitting area to enjoy, relax, read and watch television. Beautiful outside upstairs patio to get fresh air. Danish, snacks , beverages available 24 hours.
於 2022 年 10 月住了 1 晚
Erick 於 2022年10月8日的回應
Thank you Thomas for your excellent review. Please stay with us again.

10/10 優異

KENNETH

讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was SO cute! It was well worth the money! Area is pretty nice and quiet. There are plenty of food options close by! The only qualm I have is the check in process. It wasn't bad just a little different than I personally am used to.
於 2022 年 10 月住了 1 晚
Erick 於 2022年10月8日的回應
Thank you Kenneth for your great review. I know the check in process can be tedious but most hotels have you wait in line for a while to check in. We decided to do the check in right away thru email this way no one will be waiting when they arrive. They can get into their rooms in less than 5 minutes. Thanks

6/10 一般

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This place is located in a nice, residential neighborhood near Loyola and Little India. The room was okay, and the location was nice. We were able to find street parking for free and it was not scary to leave your car on the street. The room was clean, but a bit cramped. The TV was tiny, but no big deal. The shower pressure was not good, but overall, the place was fine. The only thing I didn't appreciate was a somewhat hidden fee. When you book in Expedia, you are unaware that there is a COVID fee for the place. When you get your paperwork, though, it is there, so I'm not saying it isn't there. It says it is $32, but when I calculated everything, it ended up being $22.39 (??). So, if you are booking this place through Expedia, add at least this amount to your total. Another minor thing. You are charged not only the COVID fee, but a damage deposit of $150. The contract (which you see as you arrive) says that will be refunded to you within 7 to 10 business days. It was refunded about 20 days later (minus a few non-business days in there). No biggie, but I don't like surprises with fees (I learn about after comparison shopping) especially with Expedia. Would I say not to stay here? No. There are some good perks. Since it is a B&B, it has a kitchen area with freebies like cereal and bagels and such. We didn't need any of that, but that doesn't mean it wasn't nice. It is more like a boarding house, so you will hear people in the halls and such, but overall, fine.
於 2022 年 9 月住了 1 晚
Erick 於 2022年10月2日的回應
Hi Robert, Thank you for your review. I did make it clear that I had a death in the family and issues with refunds might have taken a bit longer than usual but the terms are clear on all guest registrations. Any deposit refunds might take 7 to 10 business days and during holidays might take 10 to 14 days or longer depending on the credit card company you are using. We have also argued multiple times with Expedia and the websites it owns as they are not at all transparent with their pricing. Thank you.

10/10 優異

Laura

讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful style and fantastic location. Very comfortable.
於 2022 年 9 月住了 2 晚
Erick 於 2022年9月30日的回應
Thank you for your review. Please stay with us again!

10/10 優異

Charles

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a great stay at House 5863. The room was lovely and quiet, breakfast was great, parking was easy on the street, and check in was punctual. We couldn't have asked for any more and the price was good for a big city stay. we only wish we had stayed longer.
於 2022 年 9 月住了 1 晚
Erick 於 2022年9月23日的回應
Thank you Charles for the great review. Please stay with us again!

8/10 不錯

Layatalati (Oneida)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice place
於 2022 年 9 月住了 1 晚
Erick 於 2022年9月21日的回應
Thank you

10/10 優異

Laura

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Booked this place to drop my son off at Northwestern U. Campus is north of the house but the drive along the lake is beautiful, takes only about 18 minutes and it was nice to be in a place apart. Neighborhood is great, walkable, with a lot of good dining options and the house managers are efficient and almost invisible. The house is quiet and peaceful - my son and I slept well. A great transition spot for parents heading towards the empty nest phase of life. I plan to come back for visits.
於 2022 年 9 月住了 3 晚
Erick 於 2022年9月19日的回應
Thank you Laura for the great review. Please stay with us again!

10/10 優異

Lester

讚好：整潔度、職員與服務、設施服務和住宿狀況
We found this property to be a great hidden gem! The rooms were clean and comfortable, there were snacks and beverages available along with a well stocked breakfast bar. The host was friendly and helpful. We will be back!!
於 2022 年 9 月住了 2 晚
Erick 於 2022年9月18日的回應
Thank you for the great review. Please stay with us Again.

10/10 優異

Samantha

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Gracious, kinda & communicative host. Lovely decor & very clean. 10/10 recommend. We’ll be back!
於 2022 年 9 月住了 1 晚
Erick 於 2022年9月16日的回應
Thanks Samantha for the great review. Please stay with us again!!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 4 晚
Erick 於 2022年9月13日的回應
Thank you for the great review. Please stay with us again!!