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芝加哥格尼溫德姆拉昆塔套房酒店的評價

2.5 out of 5
芝加哥格尼溫德姆拉昆塔套房酒店
5688 Northridge Rd, Gurnee, IL

評價

7.2

不錯

10 分評分，優異；1009 則評價中有 365 則" "
8 分評分，不錯；1009 則評價中有 246 則" "
6 分評分，一般；1009 則評價中有 149 則" "
4 分評分，欠佳；1009 則評價中有 108 則" "
2 分評分，很差；1009 則評價中有 141 則" "

7.4/10 

整潔度

7.8/10 

職員與服務

7.4/10 

設施服務

7.0/10 

住宿狀況

7.4/10 

環保程度

評價

10/10 優異

Renate

家人同遊
讚好：設施服務和住宿狀況
Enjoyed my stay
於 2024 年 4 月住了 2 晚

6/10 一般

Abraham

The deposit is ridiculous and am waiting for them to return it in 3 to 5 business days. Breakfast is nothing to brag about. Stale bread. Not sure who edits reviews but their continued annoyance will delete my effirts
於 2024 年 4 月住了 2 晚

10/10 優異

Arielle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Leonard

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean room, nice front desk staffs.
於 2024 年 4 月住了 1 晚
Patricia 於 2024年4月30日的回應
Thank you for staying with us

2/10 很差

Emmanuel

不滿：職員與服務
Please be careful while staying. Make sure they inspect the room before and after your stay. They will charge the smoking fee even if you dint smoke.
於 2024 年 4 月住了 2 晚
Patricia 於 2024年4月30日的回應
I'm very sorry for the inconvenience, however we are a non-smoking hotel and take smoking very seriously..

10/10 優異

Zoila

讚好：整潔度
於 2024 年 1 月住了 2 晚
Patricia 於 2024年4月30日的回應
Thank you for staying with us.

10/10 優異

Bradley

家人同遊
讚好：設施服務
Good place has a great breakfast including has pool and hot tub, some road noise as is close to hi way
於 2024 年 4 月住了 2 晚
Patricia 於 2024年4月23日的回應
Thank you for staying with us.

10/10 優異

Liezel Ann

於 2024 年 4 月住了 3 晚

8/10 不錯

Shawn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Son enjoyed that they had full breakfast
於 2024 年 4 月住了 3 晚
Patricia 於 2024年4月18日的回應
Thank you for staying with us, we value your feedback.

8/10 不錯

Angeles

讚好：整潔度、職員與服務和住宿狀況
😉
於 2024 年 4 月住了 1 晚
Patricia 於 2024年4月18日的回應
Thank you for staying with us, We value your feedback.

2/10 很差

Johnathan

不滿：職員與服務、設施服務和住宿狀況
Smells like weed so dirty and ran down! DO NOT BOOK HERE.
於 2024 年 4 月住了 1 晚
Patricia 於 2024年4月9日的回應
Thank you for sharing your concerns, i apologize for the inconvenience. We are always looking for ways to improve our services.

10/10 優異

Sergio

讚好：整潔度、職員與服務和住宿狀況
Muy buena
於 2024 年 4 月住了 2 晚
Patricia 於 2024年4月18日的回應
Thank you for staying with us.

8/10 不錯

Kashmiere

親子同遊
讚好：職員與服務、設施服務和住宿狀況
My little family enjoyed our spring break stay!
於 2024 年 3 月住了 2 晚
Patricia 於 2024年4月18日的回應
Thank you for staying with us

4/10 欠佳

Daniel

不滿：整潔度和住宿狀況
Patricia 於 2024年4月9日的回應
We apologize for the inconvenience. we appreciate your business. thank you for bringing the issues to my attention, as we are always looking for ways to improve

10/10 優異

Tabitha

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us, we appreciate your business.

4/10 欠佳

Janise

親子同遊
不滿：職員與服務和住宿狀況
Rooms could use some updates, but my major problem is on Mondays the entire hotel is shut down from water access from 11-3 pm. My family could not shower, flush the toilet, brush our teeth, wash our face or hands due to this issue. 4 hours without water is insane. They called the room at 9am that morning to inform us of this but apparently it’s something that is done every morning for water Maintenance. So this information could have been shared during check in on Saturday morning.
於 2024 年 3 月住了 3 晚
Patricia 於 2024年4月3日的回應
We apologize for the inconvenience. we thank you for sharing your concerns.

4/10 欠佳

Daisy

不滿：整潔度和住宿狀況
於 2024 年 3 月住了 7 晚
Patricia 於 2024年4月3日的回應
We apologize for the inconvenience. we appreciate your business and we thank you for sharing your concerns with us.

2/10 很差

angelica

家人同遊
不滿：住宿狀況
Really bad service
於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
My apology for the inconvenience, here at Laquinta we strive to meet each of our guest expectations. we thank you for bringing this to our attention. we value your business and are always looking for ways to improve

10/10 優異

Lashuna

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Bed was really comfortable staff was really nice
於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us. We appreciate your business.

10/10 優異

Jada

讚好：設施服務
Nice clean room
於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us . we appreciate your business

4/10 欠佳

Nicole

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Wouldn’t stay here again. Dirty, very dirty. So loud, was kept up most of the night. Staff was nice. Not enough of them but they were nice.
於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
We apology for the inconvenience. thank you for bringing this to our attention. We are always looking for ways to improve

10/10 優異

Ambrose (Cheignieu-la-Balme)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great staff, very polite and professional
於 2024 年 3 月住了 2 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us. we appreciate your business

8/10 不錯

Criselda

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
My kids and I enjoyed the stay for our 2 night stay.
於 2024 年 3 月住了 2 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us. we appreciate your feedback

10/10 優異

Carlos

親子同遊
讚好：職員與服務和住宿狀況
Great Stay
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月27日的回應
Thank you for staying with us, we appreciate your business.

2/10 很差

Mamta

家人同遊
不滿：職員與服務、設施服務和住宿狀況
They didn’t give the Room service next day . Not clean . Not giving proper Answer . WIfi doesn’t work . Not even hot water comes for shower this morning .
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月27日的回應
We apologize for the inconvenience. thank you for bring this to my attention. we value your business and are always looking to improve.

8/10 不錯

Denise

親子同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had a nice stay here while visiting Great Wolf water park over spring break. Our room was pet friendly, so we were able to bring our dog, which is very important to us. The staff were all very friendly and the pool, breakfast space and lobby were all comfortable and well taken care of. Our room had everything we needed, including very comfortable beds. The only tick against this property is that the grounds around the hotel all full of trash and dog waste, which is obviously not ideal. I was able to walk oir dog a bit farther out to avoid this so it wasn't a major problem for my family but it may be an issue for others.
於 2024 年 3 月住了 3 晚
Patricia 於 2024年4月3日的回應
Thank you for bringing this to our attention. We appreciate your business and are always looking for ways to improve..

8/10 不錯

David

讚好：整潔度、職員與服務和住宿狀況
Good value
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月27日的回應
Thank you for staying with us, we appreciate your business.

10/10 優異

James

於 2024 年 3 月住了 2 晚
Patricia 於 2024年4月18日的回應
Thank you for staying with us. We value your feedback.

2/10 很差

ASHLEY

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
D P, Mgr 於 2024年3月26日的回應
Dear Ashley,Thank you for taking the time to tell us about your experience at La Quinta Inn & Suites by Wyndham Chicago Gurnee. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there were issues with your stay. Please rest assured that we are taking appropriate measures to prevent any future occurences . Here at La Quinta Inns & Suites, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,

10/10 優異

Erika

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice for a family weekend getaway
於 2024 年 3 月住了 1 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us. we appreciate your feedback.

6/10 一般

David (Homewood)

商務旅客
不滿：設施服務和住宿狀況
This property is in definite need of rehab. It is somewhat outdated and the beds were also very uncomfortable. Very limited breakfast provided.
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us. We appreciate your business.

8/10 不錯

Cathy

於 2024 年 3 月住了 3 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us. We appreciate your business

10/10 優異

Lovely

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Safe,clean and friendly staff
於 2024 年 3 月住了 3 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us, we appreciate your business.

2/10 很差

Leonardo Fierro

Bad
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月24日的回應
We apologize for not meeting your expectations, your business is very important to us. We are always looking for ways to improve.

8/10 不錯

Juan

於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月23日的回應
Thank you for staying with us

10/10 優異

Catherine

親子同遊
Room was nice clean staff was very friendly
於 2024 年 3 月住了 3 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us, we appreciate your business

10/10 優異

Anesha

於 2024 年 3 月住了 2 晚
Patricia 於 2024年4月18日的回應
Thank you for staying with us, we value your business.

10/10 優異

Shiline

Stay excellent.
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us, we appreciate your business

10/10 優異

Hamahonda

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staffs is really nice, the place is clean, I didn’t have any issues.
於 2024 年 3 月住了 6 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us, we appreciate your business.

10/10 優異

JUDY K

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pet are welcome
於 2024 年 3 月住了 1 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us

10/10 優異

RICHARD

親子同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Front desk lady was SUPER NICE
於 2024 年 3 月住了 1 晚
Patricia 於 2024年3月24日的回應
Thank you for your business,

8/10 不錯

Vanessa

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was clean for the price, the staff responded very quick to any problems and they were very friendly.
於 2024 年 3 月住了 1 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us. we appreciate your feedback

10/10 優異

Arijanna

於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us, we appreciate your feedback

8/10 不錯

BJ

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
First time staying there and I'd go again, thank you
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us. we appreciate your feedback

6/10 一般

Mariann

於 2024 年 3 月住了 1 晚
Patricia 於 2024年4月3日的回應
Thank you for staying with us. we appreciate your feedback as we are always looking for ways to improve

10/10 優異

jacqueline (Beach Park)

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 3 月住了 2 晚
Patricia 於 2024年3月24日的回應
Thank you for business, we appreciate your business.

10/10 優異

Mary

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was great
於 2024 年 3 月住了 1 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us, we appreciate your business

10/10 優異

Sherry

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Patricia 於 2024年3月24日的回應
Thank you for staying with us, we appreciate your business.

10/10 優異

Kimberly

讚好：整潔度、職員與服務、設施服務和住宿狀況
I've stayed her multiple times. they're still renovating but I've never had a problem. Needed work done in my room and maintenance was there within 5 minutes. Pleasant staff. Breakfast buffet nice. Pool and hot tub great. Easy on/off expressway/tristate. LOTS of eateries. Cracker Barrel literally out the back door. Gurnee Mills 5 minute drive. Kid and pet friendly
於 2024 年 2 月住了 1 晚
Patricia 於 2024年3月27日的回應
Thank you for staying with us, we appreciate your business.

10/10 優異

Vanessa

家人同遊, 親子同遊, 伴侶同遊, 多人同遊
不滿：設施服務
Some items like pool towels were not available and the front desk asked us to trade in our room towels until they did laundry in an hour and still didn’t have any towels so we had to dry off with old clothes
於 2024 年 2 月住了 1 晚
Patricia 於 2024年3月27日的回應
We apologize for the inconvenience. thank you for bring this to my attention, as we are always looking for ways to improve